El MaPi by Inkaterra

Hotels
8.4 (433 reviews)
Av. Pachacutec 109 , Machu Picchu , pe

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Hiking
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Poor management
Inconsistent food quality

Categories

Cleanliness
8.23
Clean and well-maintained, but minor issues noted like brown water and slow draining.
Service
9.2
Exceptional service, with particular praise for Roger's attentiveness and care.
Location
8.74
Convenient location near Machu Picchu, enhancing the overall experience.
Room Quality
7.69
Rooms are small and lack air conditioning, basic amenities provided.
Amenities
8.72
Good selection of amenities, including a nice buffet and common areas.
Value for Money
7.68
Considering the pricing, the value could be better; overpriced drinks and dinner.
Food and Beverage
8.23
Mixed experiences with dinner; breakfast was satisfactory, but dinner was criticized.
Overall Experience
8.7
Overall positive experience, highlighted by fantastic service and a beautiful setting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:00

Property Description

Luxurious Accommodations
Experience the stylish El MaPi hotel in the heart of Machu Picchu town. The contemporary rooms feature organic amenities, plush blankets, and modern comforts like free Wi-Fi and cable TV.

Culinary Delights
Indulge in organic gastronomy at El Bar, offering tasty tapas and fine wines. Start your day with a breakfast buffet at the café, serving fresh smoothies and Belgian waffles. Don't miss the salads and soups made with natural ingredients.

Convenient Services
Enjoy complimentary breakfast and dinner, along with transfers from the train station. Upon arrival, savor a refreshing lemongrass lemonade and take advantage of available oxygen. Book hiking excursions easily during your stay.

Ready to elevate your Machu Picchu experience? Book your stay at El MaPi now!

Important information:

Please note that based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 433 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
C
Catia Cristine extended_group br
7
Pros:

Localização, guarda bagagem, sistema meia pensão.

Cons:

Por fora parece pequeno, mas é um hotel grande, com 164 apartamentos, tudo muito movimentado e corrido. Faltam amenities no banheiro, inclusive local adequado dentro do box para colocar nossos próprios produtos de higiene. Nem rolo extra de papel higiênico tinha disponível no banheiro! Toalhas de banho velhas e “esgarçadas” em alguns pontos. O café da manhã parece uma linha de produção, inclusive 1h antes do término do horário do café simplesmente o queijo acabou e disseram que não tinha mais!
Ou seja, não merece o título de 4 estrelas!

2026-07-11 via Nuitee
J
Juliana extended_group br
7
Pros:

Bem localizada, acomodação confortável. Porém jantar deixou muito a desejar. Não vale o valor que cobra.

Cons:

Limpeza

2026-07-10 via Nuitee
T
Traveler17347632152 Family
10
GREAT
Pros:

Best bar experience i’ve had in peru!

2026-07-09 via Tripadvisor
L
Lucia couple cl
10
Espectacular!
Pros:

Excelente estadía en relación al precio ! La atención mucha amabilidad , rica la comida y además muy cerca de la plaza central y estación de bus a Machupichu

Cons:

Nada todo excelente !

2026-07-09 via Nuitee
L
Luis Marques family_with_children br
9
2026-07-08 via Nuitee
D
davide couple it
7
Pros:

posizione, gentilezza dello staff, ristorante per cena e colazione

Cons:

stanze un po' squallide, non ha il riscaldamento

2026-07-06 via Nuitee
B
bhavita family_with_children us
7
2026-07-05 via Nuitee
M
Muriel extended_group fr
7
Belle emplacement
Pros:

Personnalité, très gentille

Cons:

Je sais pas si c’est tout le temps comme ça, mais il y avait la FIFA et c’était très bruyant la nuit

2026-07-05 via Nuitee
S
Sohini couple us
9
Memorable
Pros:

Location and overall vibe and great service

Cons:

No hot water in the bathroom sink

2026-07-03 via Nuitee
I
Isalino couple br
7
Um hotel com muito potencial, próximo da estação ferroviária.
Pros:

Gostamos do café, dos ovos mexidos, das passas e geléias.
A cama é grande e muito confortável.
A equipe é muito atenciosa, em especial o funcionário que auxilia levando e trazendo as bagagens da estação ferroviária.

Cons:

As mesas do café são afastadas do bifê e as escadas oferecem perigo aos hospedes, em especial aos idosos transpotando os produtos do café.
A Iluminação do quarto é escura no lavatório.
O acesso ao quarto com pouca acessilidade, escadarias dificultam deslocamentos, principalmente o check out
A higiene dos banheiros da recepção é ruim.

2026-07-02 via Nuitee
D
Dan extended_group il
9
Pros:

The place is very functional and practical
The staff were very efficient

Cons:

The only thing that bothers us was the noise from a group that were checking in with us.

2026-07-02 via Nuitee
S
Simone solo_traveller br
7
Pros:

Frühstück ab 4 Uhr, das Design

Cons:

Es gab kein warmes Wasser am 2. Tag und die Zimmer waren extrem hellhörig

2026-07-01 via Nuitee
A
anitapala00 Friends getaway Kopavogur, Capital Region
6
Bad customer service, expensive drinks - good breakfast
Pros:

This popular hotel has pros and cons.
The customer service is horrible and the front staff are like robots, not pleasant at all, stressed and really unwilling to help. I had two matters that were easy to solve, but got no understanding nor courtesy, even if one of the matter regarded a sick child.
The service at dinner was really disorganized as well, we got our dinner before having been offered something to drink, even water. Drinks were super expensive, our glass of wine was twice the price of a glass of wine in the most elegant restaurant in Cusco :/. We were charged for the same water at dinner that you get for free in the lobby which was quite outrageus :) Confused servers and far from a warm attitude from staff throughout our stay.
The rooms were clean and comfortable although the shower flooded the whole bathroom. The breakfast was excellent, very tasty, fresh and a lot to choose from. It was very comfortable to get the service to take luggage to the train station!
I am a tour leader and will not be coming back here with my next group, really not worth it I am sorry to say.

2026-06-27 via Tripadvisor
S
Santiago solo_traveller cl
5
Mejores fotos qie realidad
Pros:

Ubicación y barato

Cons:

Las fotos se ven mejores

2026-06-27 via Nuitee
C
Charlotte CIBAUD solo_traveller fr
8
Excellent hôtel un poil trop grand
Pros:

Complexe impressionnant au cœur de la ville.
Un peu déçue toutefois du côté usine. Les groupes devraient être accueillis à part.
Salle de restaurant et petit déjeuner très bruyante.
Cela manque un peu de l'âme d'Inkaterra.
Toutefois, le rapport qualité prix reste exceptionnel, les chambres et suites spacieuses et le personnel très gentil.

2026-06-24 via Nuitee
8
899aniqaa Couples
4
glofied hostel
Pros:

this is a glorified hostel, definitely NOT a 4* hotel as advertised. they provided the basic bare minimum and also cut corners there. Its right in the middle of the market snd surrounded by restaurants with paper thin walls so you can hear everything till all the shops close for the day and hopefully your next door neighbour doesnt loudly knock at 3am. The bathroom has no ventilation, no bath slippers, no bodywash gel or lotion provided, no coffee machine. The bedsheets made me itch. If our stay was any longer than 12 hours, I would have run away and found a different place.

2026-06-21 via Tripadvisor
M
MICHAELAH101 Solo travel Lincoln, Lincolnshire, England
6
Good practical room but a little noisy
Pros:

This hotel is very centrally located which has its pro’s and con’s which probably depends on what sort of traveller you were.

I was a solo traveller who was staying for two nights for my Machu Picchu experience.

The walk from the hotel is only 5 mins so excellent and easy to get to from the train station so as a solo traveller it was so easy to find.

Check in was extremely busy but pretty quick and friendly.

Room was actually pretty good. The shower was really great with such good pressure and lovely hot water!

Bed was comfy as well.

Now the downside for me was the noise. You hear everything and everyone. So if after a long day you want to return to your room and perhaps chill out early at 8 you keep hearing thumping music and street notice until midnight. So just if you are slightly a more quiet lover. I would not recommend this hotel.

Good hotel just really noisy.

2026-06-21 via Tripadvisor
2
285sauli Family
10
Great bar
Pros:

Excellent attention, William great bartender, help us and explained to us about history and tradition of the drinks

2026-06-19 via Tripadvisor
H
heather couple us
5
Skip it
Pros:

Great location

Cons:

Rooms are sterile, minimal furniture, all concrete, no hot water, weird poor lighting. Dinner is free but veeery slow.

2026-06-18 via Nuitee
M
Marjorie solo_traveller gb
5
Pros:

Good location and helpful baggage service.

Cons:

Dinner is served during timed slots and you have little choice about when. Service is slow. Prior reviews spoke of sewage smells, I didn't smell anything before I went to bed but noticed it in the morning.

2026-06-16 via Nuitee