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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Restaurant
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Lift / Elevator
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Luggage storage
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Tour desk
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Sauna
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Massage services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Key card access
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Happy hour
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Health or beauty spa nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the stylish El MaPi hotel in the heart of Machu Picchu town. The contemporary rooms feature organic amenities, plush blankets, and modern comforts like free Wi-Fi and cable TV.
Culinary Delights
Indulge in organic gastronomy at El Bar, offering tasty tapas and fine wines. Start your day with a breakfast buffet at the café, serving fresh smoothies and Belgian waffles. Don't miss the salads and soups made with natural ingredients.
Convenient Services
Enjoy complimentary breakfast and dinner, along with transfers from the train station. Upon arrival, savor a refreshing lemongrass lemonade and take advantage of available oxygen. Book hiking excursions easily during your stay.
Ready to elevate your Machu Picchu experience? Book your stay at El MaPi now!
Please note that based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Llegamos y no habia espacio! no nos alojaron!
Bien
Tardaron 20 min en desayuno para hacer una omelette y estaba el bufete vacío y la omelet de mi acompañante se la sirvieron medio quemada .
Good looking hotel, great room, wonderful, helpful staff. Good location.
Would have liked a pool & gym
Location was really close to the Machu Picchu bus
Food was ok but could've been better
La ubicación y Jhunior que nos atendió en el restaurante excelente 100/100
La atención de Jhunior
Very good breakfast and dinner. Arrival and departure assistance at train station was very helpful. Good location. Made the early morning trip to Machu Picchu easy.
I felt it was a good value for the money. Location is good, but the village is also very small. Having breakfast and dinner included was a nice plus.
The food was either okay or bad, depending on the dish, including breakfast. Noise isolation is also essentially nonexistent.
Pueblo de Machu Picchu is a wonderful and lovely place to spend new years, and El Mapi was a beautiful place to say during our time here. The accommodations and staff are wonderful, especially the bartender Jennifer who made us the best pisco sours of the whole trip and Jhonnie who was very attentive during a delicious dinner.
What a spectacular hotel! What was even better was the bar and restaurant. Roger’s service and attention to detail was superb. He is amongst the best! Highly recommend this hotel and restaurant!
Very good buffet, service great specially waiter Roger very kind, friendly, very professional. I totally recommend this place!
Roger was excellent and the best. He was attentive and really helpful with everything. His service was splendid, and I thank him for the good experience.
We had a three course dinner at the El Mapi restaurant. Roger was our server and he gave great advice about what options were the best in the menu. Great dinner experience after a hike on Machu Pichu.
Ok
Ok
Location and bed size
Poor experience with the acting manager of the hotel. The booking included breakfast and dinner so before booking I contacted them to ask if they could accommodate two vegans. They assured me they could so we went ahead and booked. It turns out that they don’t think we need any type of protein - just carbs and vegetables. So we asked them to fix this for our second night. Offered 3 solutions - source some protein from somewhere, give a refund for the meals part of the booking so we could go elsewhere or refund the second night and we would go elsewhere. The ‘manager’ claimed not to be able to do any of these things. So we went to the restaurant next door and they agreed to supply el MaPi with some seitan. Problem solved. I do think the manager could have attempted to solve this herself rather than tell us there was nothing she could do. I’m not sure what the point of a manager is if she isn’t able to ‘manage’ a relatively simple situation. The hotel claims to be 4 stars. I’d say more like a 3 - the rooms are very basic.
Our stay at El MaPi Hotel in Machu Picchu was absolutely wonderful. The hotel itself is beautiful, modern, and welcoming, with a relaxing atmosphere that feels like the perfect retreat after a long day of exploring. The attention to detail, comfort, and overall ambiance made our experience truly memorable.
A special highlight of our stay was the exceptional service in the restaurant, especially from Roger, our waiter. Roger went above and beyond to make every meal enjoyable. He was incredibly attentive, warm, and genuinely accommodating, always making sure we had everything we needed and more. His professionalism and kindness truly stood out and added a personal touch that made us feel well cared for.
El MaPi is a fantastic hotel with outstanding service, and Roger’s hospitality perfectly reflects the high standards of the staff. We would absolutely recommend this hotel to anyone visiting Machu Picchu and would gladly stay here again.
Room was small and no air con or wash cloths. Brown water and sink and shower took a long time to drain.
Had to open windows to keep cool but then you can hear all the revelry outside.
Worst part of the stay was the included dinner which was inedible
Drinks are very overpriced
Can’t complain about breakfast but would not stay again.
A nice cool place after our warm hike. It was very clean and the buffet had great options. Roger was friendly and attentive. We were exhausted so this was a nice choice!
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