Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
•
Holiday Inn Express
8.4 (3283 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3283 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
M
martin cifuentes • family_with_children • co
10
2026-03-28 • via Nuitee
M
Michel • family_with_children • ca
8
2026-03-28 • via Nuitee
J
Jenny • solo_traveller • co
10
Excelente, plácidamente estuve tods los dias
Pros:

Excelente el cambio del sitio desayuno, había estado antes cuando quedaba en el 14, excelente cambio, piscina mejoro al 100% en inmobiliario, el piso 14 muy bien con todas las instalaciones de salas de descanso, de menu y bebidas, excelente y el gym lo dotaron muy bien en aumento de maquinas y diferentes, el anterior espacio era pequeño y poco dotado

Cons:

Como sugerencia, en la ducha es importante colocar una barra para permitir apoyo de la gente adulto y adulto mayor incluso niños cuando se esta en la ducha, esa seguridad es super necesaria y más aún cuando vi excursiones por ejemplo de mexicanos todos adultos mayores.

2026-03-28 • via Nuitee
C
CATALINA • family_with_children • co
8
2026-03-28 • via Nuitee
J
Jhon Jairo • solo_traveller • co
6
Agradable, pero esperaba más por el precio.
Pros:

Desayuno

Cons:

El olor de los pasillos no es el mejor, y el baño no es muy grande y se ve antiguo.

2026-03-28 • via Nuitee
J
Juan Andrés • couple • fi
7
Buena opción para alojarse en Cartagena
Pros:

La localización

Cons:

La TV por cable funcionaba mal

2026-03-28 • via Nuitee
L
Liliana • couple • co
8
2026-03-28 • via Nuitee
H
Henry • solo_traveller • pe
9
Bien.
Pros:

Todo limpie y ordenado.

Cons:

El trato del personal de recepción.

2026-03-28 • via Nuitee
Y
yinneth • couple • co
10
2026-03-28 • via Nuitee
G
Gabriela • family_with_children • ar
9
Excelente ubicación y mucha tranquilidad
Pros:

El desayuno es excelente por su gran variedad de opciones. John, Alejandro, Carlos y las demás personas que atienden son muy cálidas y amables, siempre atentas a las necesidades de los huéspedes.

Cons:

nada

2026-03-28 • via Nuitee
T
Tharis • extended_group • pa
9
2026-03-28 • via Nuitee
D
Dennis • couple • ca
10
2026-03-27 • via Nuitee
I
IGNACIO O SYLVIE • family_with_children • co
9
Pros:

Todo,
Ubicación, parqueadero, excelente servicio, cuartos muy bien equipados

2026-03-27 • via Nuitee
J
Jenny Paola • family_with_children • co
10
Pros:

ubicación

Cons:

el corredor olía a humedad. esto no afecto la habitación

2026-03-26 • via Nuitee
C
Corral • couple • es
10
2026-03-26 • via Nuitee
J
Jorge • family_with_children • co
9
2026-03-26 • via Nuitee
J
Jenny Paola • family_with_children • co
10
Pros:

Ubicación

Cons:

el corredor olía a humedad. Pero no afectaba la habitación

2026-03-26 • via Nuitee
R
Ricardo • family_with_children • co
7
Pros:

La ubicación del hotel es Excelente

Cons:

Las instalaciones, la relación precio calidad no es justa. Por ese mismo precio se pueden obtener mucho mejores opciones en la zona.

2026-03-26 • via Nuitee
J
jose • family_with_children • co
10
Pros:

Todo excelente
Recomendadisimo

2026-03-24 • via Nuitee
W
Wilmar • family_with_children • co
10
Recomendado
Pros:

La atención

Cons:

Aseo psina

2026-03-24 • via Nuitee