Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
•
Holiday Inn Express
8.4 (3523 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3523 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
K
Keiko • extended_group • co
8
Pros:

La ubicación es muy buena.

Cons:

El aire acondicionado fue muy fuerte, sobre todo en el restaurante para desayuno.

2026-05-02 • via Nuitee
S
Sandra • solo_traveller • co
9
Me gustaría que mejoraran un poco el menú del desayuno
Pros:

La habitación

Cons:

Estuvo bien

2026-05-02 • via Nuitee
Y
Yeimy Alexander • couple • co
6
2026-05-02 • via Nuitee
P
Parreño Martell • solo_traveller • pe
10
Servicio excelente, buena relacion calidad - precio
Pros:

La atención A1, el personal que atendía en el buffet super amable, cercano y servicial.
La ubicación perfecta.
Me enviaron un detalle a la habitación

Cons:

No pude pagar en dólares la habitación y la facturación difiere de lo indicado en la reserva de Booking.
Hay que mejorarlo definitivamente.

2026-05-02 • via Nuitee
S
Steaven Antonio • solo_traveller • gt
9
2026-05-01 • via Nuitee
C
CLAUDIA ISABEL • extended_group • sv
9
2026-05-01 • via Nuitee
D
Diana • couple • co
9
2026-05-01 • via Nuitee
E
Echave • extended_group • ar
10
2026-05-01 • via Nuitee
M
Maria Clemencia • solo_traveller • co
10
Un hotel que lo tiene todo! Lo recomiendo!
Pros:

Excelente hotel. Muy recomendado. El personal, la limpieza y comodidad de las habitaciones, la ubicación, todo me gusta.

2026-04-30 • via Nuitee
M
Mercedes Socorro • extended_group • hn
10
Pros:

La ubicación y la atención

2026-04-30 • via Nuitee
L
Lopez Cataldo • couple • cl
10
Excelente experiencia , especialmente el personal , los desayunos fantásticos !! , muy recomendable
Pros:

Todo estuvo muy bien , fue una muy buena experiencia

Cons:

Lo único q se podría arreglar , es la presión del agua en la ducha , solo eso . Salía muy difusa el agua

2026-04-30 • via Nuitee
I
IGNACIO • couple • us
7
Good stay
Pros:

Location and breakfast

Cons:

Check in and check out process were very slow .

2026-04-29 • via Nuitee
G
Gabriela • family_with_children • co
9
Pros:

Buena ubicación, las habitaciones amplias y camas cómodas, bufet variado.

Cons:

El personal no es muy atento, llegamos con maletas y bebé y nadie se acercó a ayudar, igual en el restaurante no estaban muy pendientes de las mesas. El baño tenía olor a orines aunque le realizaron limpieza continuo el olor.

2026-04-29 • via Nuitee
A
anderson • couple • br
6
2026-04-28 • via Nuitee
R
Rosalba • couple • co
10
Muy bién
Pros:

Super

Cons:

La calidad de sus empleados.

2026-04-28 • via Nuitee
J
Jefferson Quintero • solo_traveller • ve
10
Pros:

La mejor opción en Cartagena. Sobre todo por la comodidad de las habitaciones.

Cons:

Nada que agregar

2026-04-27 • via Nuitee
F
Fabricio • extended_group • mx
9
Buen hotel justo el precio.
Pros:

Buena ubicación.
Buen desayuno.
Camas cómodas .

Cons:

El baño descuidado

2026-04-26 • via Nuitee
M
mike • couple • us
8
2026-04-25 • via Nuitee
R
Romero • couple • ec
4
Pros:

nada

Cons:

la persona de la recepcion muy mala persona , cero atenta, todo al apuro muy mal servicio.

2026-04-24 • via Nuitee
O
Oosterkamp • solo_traveller • nl
9
2026-04-24 • via Nuitee