Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
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Holiday Inn Express
8.4 (3723 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co
+57 321 3836755

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 3723 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
M
Morris • solo_traveller • co
3
2026-08-15 • via Nuitee
G
Gomez • couple • us
5
The bathroom needs a little more care
Pros:

It’s worth the price

Cons:

The bathroom

2026-08-13 • via Nuitee
P
Paula • extended_group • ar
8
2026-08-13 • via Nuitee
R
Rositsa • couple • co
9
2026-08-12 • via Nuitee
N
Nico • couple • be
8
2026-08-12 • via Nuitee
R
Rafael • couple • co
10
Me encantó
Pros:

Las camas, almohadas y sábanas son demasiado cómodas 😍 no quería levantarme

Cons:

No había espejos en el ascensor

2026-08-12 • via Nuitee
J
Juan Carlos • solo_traveller • co
10
2026-08-11 • via Nuitee
E
Eduardo • family_with_children • co
7
Aceptable con oportunidades
Pros:

La hubicacion

Cons:

El personal podría ser más amable

2026-08-11 • via Nuitee
A
Alex jr • family_with_children • co
10
Pros:

Comodidad de la habitación

Cons:

Nada

2026-08-10 • via Nuitee
M
Maria Cristina • couple • co
8
Pros:

Excelentes instalaciones, el lobby perfecto

2026-08-10 • via Nuitee
L
Luis • solo_traveller • pe
9
2026-08-10 • via Nuitee
E
Einar • solo_traveller • do
9
Pros:

La ubicación

Cons:

N

2026-08-10 • via Nuitee
M
Morillo • couple • es
10
Sin duda repetiria!!!
Pros:

El hotel huele super bien y eata muy limpio
Las habitaciones son amplias, baño completo y camas comodas
El servicio de habitacion muy eficiente
Desayuno tipo buffet muy completo y destacar la amabilidad del servicio del desayuno (te reciben todos con una sonrisa)
La piscina muy limpia y laa hamacas comodas
El gimnasio le doy un 6/10, ya que solo una maquina de las 6 que habia funcionaba, las epsas bien.

Sin duda repetiria

Cons:

Deberia revisarse el gimnasio

2026-08-09 • via Nuitee
G
Gustavo • family_with_children • br
8
Boa hospedagem.
Pros:

Localização. Limpeza. Funcionários.

Cons:

Exaustor quebrado no banheiro, pouca iluminação no quarto e cheiro insuportável do ambientador dentro do quarto. Pouco espaço para café da manhã.

2026-08-09 • via Nuitee
R
Roberta • family_with_children • br
9
Pros:

Quarto, instalações e localização boa.

Cons:

Café da manhã poderia ser melhor. Não emprestaram taças para a acomodação, apenas copos plásticos ou de papel e não emprestaram saca-rolhas para garrafas de vinho, tivemos que levar na recepção para abrir.

2026-08-09 • via Nuitee
L
Loaiza • couple • co
10
2026-08-09 • via Nuitee
O
Omar Gonzalo • solo_traveller • co
10
Excelente como siempre.
Pros:

Muy cómodas las habitaciones y el personal es muy amable.

Cons:

El desayuno del 8 de agosto de 2026.

2026-08-08 • via Nuitee
A
Azucena Taha • solo_traveller • ar
10
2026-08-08 • via Nuitee
J
Jose • solo_traveller • co
2
2026-08-08 • via Nuitee
L
Luisa • extended_group • co
8
Pros:

La ubicación y el desayuno. La piscina también es excelente! La atención del personal fue muy buena!

Cons:

No le hacen mantenimiento al baño de la habitación, falta dónde poner el shampoo en la ducha y no hay una baranda para sostenerte mientras te bañas. Las habitaciones no tienen buena iluminación y el baño tampoco, se hace difícil peinarse y maquillarse, por la falta de luz donde están los espejos.

2026-08-07 • via Nuitee