Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
•
Holiday Inn Express
8.4 (3283 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3283 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
R
Ruben Dario • solo_traveller • co
8
Cobro no especificado
Pros:

Los desayunos

Cons:

El cobro; mi factura llega por $ 1.933.885 y en recepción debì pagar 2'470.000 hay un valor excedente que no està relacionado en la factura

2026-03-07 • via Nuitee
V
Victoria • couple • br
9
2026-03-07 • via Nuitee
L
Laritza • solo_traveller • co
4
2026-03-07 • via Nuitee
P
Paredes • family_with_children • ec
10
Una buena elección
Pros:

La comodidad de sus habitaciones

Cons:

Nada todo estuvo bien

2026-03-07 • via Nuitee
L
Louis • family_with_children • fr
8
2026-03-07 • via Nuitee
G
Guillermo • solo_traveller • uy
8
Pros:

Hotel is well known to me, I have stayed multiple times, when I go to a congress in Cartagena. Is clean, rooms are confortable and has a good location. Staff is friendly and helps you when you need something.

2026-03-07 • via Nuitee
J
Javier Jacinto • family_with_children • ec
2
Pros:

La infraestructura

Cons:

La seguridad en la habitación

2026-03-07 • via Nuitee
A
ADRIANA • family_with_children • co
8
Cons:

La atención del recepcionista al llegar. Había mucha gente y quizás estaba estresado. La chica al hacer check out fue más amable.

2026-03-06 • via Nuitee
N
Nur • couple • cl
7
Armonía y amabilidad
Pros:

Las camas y almohadas, la atención del servicio del comedor, la amabilidad del personal del mesón

Cons:

Todo bien gracias

2026-03-06 • via Nuitee
M
Mari • couple • ar
8
Buena
Pros:

Me gustó la ubicación que tiene el hotel y el hotel en sí

Cons:

Siendo Argentina no me sentía a gusto con lo que ofrecían en el desayuno tendrían que tener en cuenta otras opciones para que todos los que van estén a gusto ya que reciben pasajeros de todo el mundo.

2026-03-05 • via Nuitee
A
Andrea Carolina • couple • nl
5
Pricy for what it offers.
Pros:

The location was good.

Cons:

The pool and the rooftop were not in the best condition. The breakfast was not tasty.

2026-03-05 • via Nuitee
T
Tom • family_with_children • gb
1
Pros:

Pool area

Cons:

Staff .... breakfast was manic and not good optuons

2026-03-05 • via Nuitee
M
Mariaa Jose • family_with_children • co
10
2026-03-04 • via Nuitee
L
Luis • couple • cl
9
2026-03-04 • via Nuitee
Y
yasna • family_with_children • cl
10
Pros:

La atención del personal y ubicación

Cons:

Precio algo elevado para el tamaño de la habitación

2026-03-03 • via Nuitee
C
Corina • extended_group • pe
10
Céntrico y bien ubicado
Pros:

Súper amables y atentos a la necesidad de uno

Cons:

Muy pequeño el comedor

2026-03-03 • via Nuitee
C
Camilo • family_with_children • cl
10
Lo recomiendo.
Pros:

La ubicación del hotel es excelente, lo recomiendo.

Cons:

todo super bien.

2026-03-02 • via Nuitee
C
Carlos Eduardo Fernandes • family_with_children • br
9
Otima localizacao e custo-beneficio.
Pros:

Localizacao previlegiada. Custo beneficios otimos. Quartos excelentes.

Cons:

Cafe com muita gente e pouco espaço. Esperava mais para a rede.

2026-03-02 • via Nuitee
G
Greta Danitza • couple • pe
10
2026-03-02 • via Nuitee
J
Julio • family_with_children • co
10
2026-03-02 • via Nuitee