Hotel MS Ciudad Jardin

Hotels
•
MS Hoteles
8.3 (1224 reviews)
Carrera 101 No 15 A 35 , Cali , co

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Personal attention
Good location
Cleanliness of public areas
Cons:
Poor room quality
Lack of amenities
Food quality issues

Categories

Cleanliness
7.88
Some reviews mentioned poor conditions and odors in rooms.
Service
9.05
Positive comments about staff attentiveness and friendliness.
Location
8.89
Frequent mention of good location and convenience.
Room Quality
7.84
Mixed feedback on rooms, with some noting issues with size and basic amenities.
Amenities
8.17
Some amenities did not meet guest expectations (e.g., gym, jacuzzi).
Value for Money
8.33
Comments indicate some guests felt it was overpriced for what was offered.
Food and Beverage
7.38
Negative remarks regarding breakfast quality and temperature of food.
Overall Experience
8.85
Generally favorable reviews about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Modern Rooms with Amenities
Hotel MS Ciudad Jardin in Cali offers modern-style rooms equipped with a TV, air conditioning, and private bathrooms with bathrobes. Some rooms even feature a hot tub for ultimate relaxation.

Convenient Facilities
Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary parking during your stay at Hotel MS Ciudad Jardin. Whether you're traveling for business or leisure, our hotel has everything you need for a comfortable stay.

Nearby Attractions and Accessibility
Located just a short distance from Cañaveralejo's Bullring, Pan-American Park, and Saint's Peter Cathedral, our hotel provides easy access to popular landmarks. Additionally, being only 50 minutes away from Alfonso Bonilla International Airport, your journey to Hotel MS Ciudad Jardin is hassle-free.

Book your stay at Hotel MS Ciudad Jardin now for a memorable experience in Cali!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1224 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.89
Room Quality: 7.84
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.85
J
Julian • family_with_children • co
9
Pros:

Ubicación

2026-02-13 • via Nuitee
J
Johnny • family_with_children • co
10
2026-02-13 • via Nuitee
O
Oscar • family_with_children • co
10
2026-02-13 • via Nuitee
D
Daniela • couple • co
7
2026-02-10 • via Nuitee
D
Daniel • solo_traveller • co
8
Pros:

Amabilidad del personal.

Cons:

Me ofrecieron un desayuno viajero porque salía a las 5am el cual nunca llegó.

2026-02-10 • via Nuitee
R
Rodrigo • couple • co
10
Pros:

MUY BIENA RELACIÓN CON LOS EMPLEADOS

2026-02-09 • via Nuitee
I
Ingenieria • solo_traveller • co
9
Pros:

Su atención en el Desayuno

Cons:

No me gusto que no tienen servicio de restaurante en la noche .

2026-02-09 • via Nuitee
M
Marice • family_with_children • co
10
2026-02-09 • via Nuitee
E
estebangi • family_with_children • ar
10
Pros:

La ubicación

Cons:

Que no tiene parqueadero cubierto

2026-01-29 • via Nuitee
J
Juliana • couple • us
8
Pros:

Location of the hotel and size of the room were great. Staff was attentive.

Cons:

Bathroom was small for two people. And it doesn't have ventilation so the mold grows between the tiles in the shower.

2026-01-28 • via Nuitee
L
Laura • solo_traveller • co
8
2026-01-28 • via Nuitee
E
Edward Gamal • couple • co
10
Excelente
Pros:

Todo

Cons:

Todo bien

2026-01-27 • via Nuitee
M
Marco Javier • couple • co
9
2026-01-27 • via Nuitee
L
Leonardo • extended_group • pa
10
Pros:

La ubicación y la limpieza

Cons:

Faltó jabón de cuerpo, pero lo recargaron al informar

2026-01-26 • via Nuitee
W
Willson • couple • co
10
2026-01-26 • via Nuitee
M
Miguel Andres • family_with_children • co
9
Pros:

La ubicación, era super adecuada para el evento al que asistimos, las instalaciones del hotel cuentan con un excelente mantenimiento. La atención del personal siempre fue la adecuada.

2026-01-26 • via Nuitee
S
Sandra • couple • fr
10
2026-01-26 • via Nuitee
M
Miguel Ángel • family_with_children • co
8
Pros:

La ubicación es muy buena, cerca a centros comerciales, transporte y clínicas. No se escucha ruido en las habitaciones lo cual permite descansar.

Cons:

El baño no estaba bien aseado, habían telarañas y el piso de la ducha estaba sucio.

La habitación estaba un poco pequeña, las puertas del clóset estaba muy dura y difícil de abrir.

2026-01-25 • via Nuitee
M
María Camila • couple • co
10
2026-01-25 • via Nuitee
O
Otto • couple • fr
9
Gratamente sorprendido
Pros:

Relación calidad precio . Ubicación inmejorable

Cons:

Nada

2026-01-25 • via Nuitee