Hotel MS Ciudad Jardin

Hotels
•
MS Hoteles
8.3 (1322 reviews)
Carrera 101 No 15 A 35 , Cali , co

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Personal attention
Good location
Cleanliness of public areas
Cons:
Poor room quality
Lack of amenities
Food quality issues

Categories

Cleanliness
7.88
Some reviews mentioned poor conditions and odors in rooms.
Service
9.05
Positive comments about staff attentiveness and friendliness.
Location
8.89
Frequent mention of good location and convenience.
Room Quality
7.84
Mixed feedback on rooms, with some noting issues with size and basic amenities.
Amenities
8.17
Some amenities did not meet guest expectations (e.g., gym, jacuzzi).
Value for Money
8.33
Comments indicate some guests felt it was overpriced for what was offered.
Food and Beverage
7.38
Negative remarks regarding breakfast quality and temperature of food.
Overall Experience
8.85
Generally favorable reviews about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Modern Rooms with Amenities
Hotel MS Ciudad Jardin in Cali offers modern-style rooms equipped with a TV, air conditioning, and private bathrooms with bathrobes. Some rooms even feature a hot tub for ultimate relaxation.

Convenient Facilities
Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary parking during your stay at Hotel MS Ciudad Jardin. Whether you're traveling for business or leisure, our hotel has everything you need for a comfortable stay.

Nearby Attractions and Accessibility
Located just a short distance from Cañaveralejo's Bullring, Pan-American Park, and Saint's Peter Cathedral, our hotel provides easy access to popular landmarks. Additionally, being only 50 minutes away from Alfonso Bonilla International Airport, your journey to Hotel MS Ciudad Jardin is hassle-free.

Book your stay at Hotel MS Ciudad Jardin now for a memorable experience in Cali!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1322 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.89
Room Quality: 7.84
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.85
K
Kafruni • solo_traveller • co
1
INCOMODIDAD E INSEGURIDAD
Pros:

La ubicación

Cons:

La limpieza no la hacen al 100% la hacen con los ojos
Tuve un inconveniente con una prenda que estaba en mi habitación y no me respondieron por ella..
adjunto video de como quedo la prenda y sigo sin recibir respuesta.

2026-05-09 • via Nuitee
A
Andrea • couple • co
8
2026-05-09 • via Nuitee
Y
Yesica • family_with_children • co
8
Pros:

Al realiza el check in nos dieron bebidas de cortesia por realizar la reserva por booking y fueron muy amables

Cons:

La habitacion esta un poco deteriorada y el aseo de la ducha un poco pobre

2026-05-08 • via Nuitee
O
ORLANDO • couple • co
10
Excelente
2026-05-05 • via Nuitee
H
Hernan Dario • couple • co
9
Muy beun lugar para hospedarse.
Pros:

Excelente ubicación y muy buen desayuno.

2026-05-05 • via Nuitee
C
Castillo Betancourt • family_with_children • co
1
Pros:

Nada

Cons:

Pagamos una reserva 5, y nos dieron solamente 2 camas.

Cuando hablamos con el personal, no nos solucionaron nada, es ilógico que se pague una reserva para 5 personas y te brinden solo dos camas.
Pésima acomodación.

No lo recomiendo en absoluto.

Terrible.

2026-05-03 • via Nuitee
J
JULIANA • couple • us
10
2026-05-02 • via Nuitee
L
Lina • couple • co
10
2026-05-02 • via Nuitee
H
HERNANDO • solo_traveller • co
9
Pros:

Desayuno

Cons:

Nada

2026-05-01 • via Nuitee
N
nelson • couple • co
9
Adecuado y eficiente
Pros:

La ubicación y servicio del personal

Cons:

Nada

2026-04-30 • via Nuitee
V
Villacis • solo_traveller • co
10
Pros:

Todo

Cons:

Error al facturar el pago xq hicieron la transacción y al otro día NO apareció en el sistema la recepcionista LUNA cometió es ERROR

2026-04-30 • via Nuitee
B
Beatriz helena • solo_traveller • co
10
buena
Pros:

todo

Cons:

ese dia estaban las barras bravas del america, senti mucha inseguridad y miedo. El hotel no tiene vigilancia armada

2026-04-29 • via Nuitee
J
Jairo Humberto • solo_traveller • co
10
Pros:

La ubicación del hotel zona segura , cerca del centro comercial Jardín Plaza

Cons:

Nada en particular

2026-04-28 • via Nuitee
L
Lesly Paola • couple • co
8
Muy cómoda las instalaciones
Pros:

Muy bueno

Cons:

Nada

2026-04-27 • via Nuitee
Y
Yuly • couple • co
7
Pros:

La ubicación

Cons:

Las habitaciones son cómodas y amplias con buena limpieza sin embargo no tienen buen aislamiento de sonido se escucha todo lo que pasa en el pasillo incluso sonidos de habitaciones vecinas

2026-04-26 • via Nuitee
D
DIego Armando • family_with_children • co
10
Confort
Pros:

Muy bueno el desayuno y el trato del personal

Cons:

Muchas gracias por todo

2026-04-26 • via Nuitee
D
Duvan • extended_group • co
4
2026-04-26 • via Nuitee
P
Paola • solo_traveller • gb
10
2026-04-25 • via Nuitee
C
CAHOLA • solo_traveller • co
9
2026-04-25 • via Nuitee
J
Jose Fernando • solo_traveller • co
10
2026-04-24 • via Nuitee