Hotel MS Ciudad Jardin

Hotels
•
MS Hoteles
8.3 (1375 reviews)
Carrera 101 No 15 A 35 , Cali , co
+57 602 3156060

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Personal attention
Good location
Cleanliness of public areas
Cons:
Poor room quality
Lack of amenities
Food quality issues

Categories

Cleanliness
7.88
Some reviews mentioned poor conditions and odors in rooms.
Service
9.05
Positive comments about staff attentiveness and friendliness.
Location
8.89
Frequent mention of good location and convenience.
Room Quality
7.84
Mixed feedback on rooms, with some noting issues with size and basic amenities.
Amenities
8.17
Some amenities did not meet guest expectations (e.g., gym, jacuzzi).
Value for Money
8.33
Comments indicate some guests felt it was overpriced for what was offered.
Food and Beverage
7.38
Negative remarks regarding breakfast quality and temperature of food.
Overall Experience
8.85
Generally favorable reviews about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Modern Rooms with Amenities
Hotel MS Ciudad Jardin in Cali offers modern-style rooms equipped with a TV, air conditioning, and private bathrooms with bathrobes. Some rooms even feature a hot tub for ultimate relaxation.

Convenient Facilities
Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary parking during your stay at Hotel MS Ciudad Jardin. Whether you're traveling for business or leisure, our hotel has everything you need for a comfortable stay.

Nearby Attractions and Accessibility
Located just a short distance from Cañaveralejo's Bullring, Pan-American Park, and Saint's Peter Cathedral, our hotel provides easy access to popular landmarks. Additionally, being only 50 minutes away from Alfonso Bonilla International Airport, your journey to Hotel MS Ciudad Jardin is hassle-free.

Book your stay at Hotel MS Ciudad Jardin now for a memorable experience in Cali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Location

Guest Reviews

8.3
Based on 1375 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.89
Room Quality: 7.84
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.85
M
Miguel Angel • couple • co
5
2026-08-30 • via Nuitee
S
Sara • solo_traveller • co
3
Pasé una terrible noche
Pros:

La ubicación

Cons:

La peor noche que he pasado hospedado en un hotel ¿Se imaginan una noche sin luz con el calor de Cali? Eso es lo que sufrí hospedado en este hotel, sudado extremo por falta de aire y niños llorando en el pasillo por falta de luz toda la noche. Nada recomendable si lo que buscas es comfort.

¿Puede haber algo peor? Claro que si, el personal del hotel NUNCA RESPONDIÓ POR EL TEMA, solo se escudaron que por él sismo que sufrió la ciudad se iba la luz todos los días en Cali, lo cual pregunté a mi Uber y me dijo que era mentira. El personal del hotel incluso para hacer check out nunca apareció.

2026-08-29 • via Nuitee
J
José Fernando • solo_traveller • co
8
2026-08-28 • via Nuitee
P
Paulo • couple • au
6
Budget accommodation in safe neighbourhood in southern Cali.
Pros:

Location

Cons:

Breakfast very basic and not fresh. Noisy guests. Forgetful staff

2026-08-27 • via Nuitee
S
Samira • solo_traveller • co
5
Pros:

Le persone sono amabile

Cons:

Per essere un hotel 4 stelle mi aspettavo di più. Pulizia della stanza, non c'è n'era molta varietà per la colazione.

2026-08-25 • via Nuitee
G
Gustavo • extended_group • co
10
Regresaré
Pros:

Ubicación, limpieza, la comodidad de las camas y el desayuno.

2026-08-25 • via Nuitee
F
Fulvia • family_with_children • pa
7
Pros:

La ubicación. Cerca de un Mall y lugares para salir caminando.

2026-08-24 • via Nuitee
D
DANIEL • solo_traveller • co
8
Pros:

Buena ubicación y excelente servicios

Cons:

Las habitaciones no cuentan con buena iluminación

2026-08-24 • via Nuitee
C
Carlos • couple • us
8
2026-08-24 • via Nuitee
A
Angel Ricardo • solo_traveller • cl
4
Cons:

Por el precio no tiene estación de café... cobran la segunda llave.. 2 veces sin energía la habitación.
No sirve teléfono al restaurnte

Me cobraron valor de impuestos a mi salida y en el valor decía impuestoa incluídos

2026-08-22 • via Nuitee
M
Martínez Acosta • solo_traveller • co
8
2026-08-22 • via Nuitee
M
Mario Alberto • solo_traveller • co
6
Front desk staff could recommend me to have dinner at next door Hilton that was open after my late check in (7:30 pm)
Pros:

Location

Cons:

Staff at front desk could have better communication with guests, breakfast could be better or at least cut fruit properly.

2026-08-20 • via Nuitee
H
Hillary Gracia • extended_group • co
9
2026-08-18 • via Nuitee
H
Hernandez • couple • co
9
2026-08-18 • via Nuitee
F
Felipe • extended_group • co
8
2026-08-13 • via Nuitee
L
Laura • extended_group • us
7
Agradable
Pros:

Mi visita me toco el sismo! El personal muy atento a evacuar. Muy atento a limpieza y ayudar a clientes!

Cons:

El mini refrigerator NO tiene agua para huespedes!! Seria muy bueno que tengan agua.

2026-08-12 • via Nuitee
H
Hong Minh Jarvis • solo_traveller • ca
8
Pros:

The property was fine, but what I really liked was the way the staff treated me and my friend. They also handled an odd situation involving an unwanted guest at the hotel. They were very professional and made us feel safe.

2026-08-11 • via Nuitee
J
Juan carlos • family_with_children • co
10
Excelente desayuno , excelente por el precio -calidad
Pros:

En general todo muy bien

Cons:

Realmente todo estuvo bien

2026-08-10 • via Nuitee
L
Lina Maria • solo_traveller • co
10
2026-08-09 • via Nuitee
A
Aniaska • solo_traveller • ve
10
2026-08-05 • via Nuitee