Hotel MS Ciudad Jardin

Hotels
•
MS Hoteles
8.3 (1241 reviews)
Carrera 101 No 15 A 35 , Cali , co

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Personal attention
Good location
Cleanliness of public areas
Cons:
Poor room quality
Lack of amenities
Food quality issues

Categories

Cleanliness
7.88
Some reviews mentioned poor conditions and odors in rooms.
Service
9.05
Positive comments about staff attentiveness and friendliness.
Location
8.89
Frequent mention of good location and convenience.
Room Quality
7.84
Mixed feedback on rooms, with some noting issues with size and basic amenities.
Amenities
8.17
Some amenities did not meet guest expectations (e.g., gym, jacuzzi).
Value for Money
8.33
Comments indicate some guests felt it was overpriced for what was offered.
Food and Beverage
7.38
Negative remarks regarding breakfast quality and temperature of food.
Overall Experience
8.85
Generally favorable reviews about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Modern Rooms with Amenities
Hotel MS Ciudad Jardin in Cali offers modern-style rooms equipped with a TV, air conditioning, and private bathrooms with bathrobes. Some rooms even feature a hot tub for ultimate relaxation.

Convenient Facilities
Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary parking during your stay at Hotel MS Ciudad Jardin. Whether you're traveling for business or leisure, our hotel has everything you need for a comfortable stay.

Nearby Attractions and Accessibility
Located just a short distance from Cañaveralejo's Bullring, Pan-American Park, and Saint's Peter Cathedral, our hotel provides easy access to popular landmarks. Additionally, being only 50 minutes away from Alfonso Bonilla International Airport, your journey to Hotel MS Ciudad Jardin is hassle-free.

Book your stay at Hotel MS Ciudad Jardin now for a memorable experience in Cali!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1241 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.89
Room Quality: 7.84
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.85
H
Harold • solo_traveller • co
10
Afradablr
Pros:

Buen desayuno

Cons:

😀😀😀todo muy bien

2026-04-11 • via Nuitee
L
Luz marina • extended_group • co
6
El personal de la recepción, muy desordenado y desorientado
Pros:

Las instalaciones muy lindas, todo limpio la comida, excelente pero el personal de la recepción muy desordenado

Cons:

Son desordenados completamente
Nos hicieron pagar una noche más a toda mi familia, según por qué se nos había acabado la reserva
No respetaron el precio de Booking
Y para completar para devolvernos el dinero, no nos han devuelto y nos tocó hacer un proceso

2026-04-08 • via Nuitee
F
Fernan • family_with_children • co
10
2026-04-08 • via Nuitee
D
Diana Sofia • solo_traveller • co
9
2026-04-06 • via Nuitee
J
John Ariel • couple • co
10
2026-04-06 • via Nuitee
A
aniscaqui • family_with_children • am
10
Pros:

Todo estaba super bien

Cons:

La habitacion muy oscura

2026-04-06 • via Nuitee
F
Felipeborrero • family_with_children • es
10
2026-04-05 • via Nuitee
A
Alejandro • solo_traveller • co
10
Excelente
Pros:

El servicio y la habitacion

Cons:

.

2026-04-05 • via Nuitee
J
Juan Rodrigo • couple • es
7
Pros:

Limpieza

Cons:

Personal que atendió desayuno

2026-04-04 • via Nuitee
W
Williams • family_with_children • co
10
Excelente lugar para descansar…
Pros:

La comodidad

Cons:

Todo muy bien

2026-04-04 • via Nuitee
J
JAIRO ENRIUE • extended_group • co
8
Tranquila
Cons:

No tiene parqueadero

2026-04-04 • via Nuitee
O
Orlando • solo_traveller • co
10
Excelente
Pros:

Todo perfecto 👌

2026-04-03 • via Nuitee
E
Estefania Andrea • couple • co
10
Pros:

La atención es espectacular, las áreas comunes son bonitas y tranquilas, la habitación tiene todo lo necesario y es muy cómoda, la ubicación es muy central y muy cerca a sitios de interés.

2026-04-03 • via Nuitee
R
Ronald • solo_traveller • co
10
2026-04-01 • via Nuitee
L
liliana • family_with_children • co
9
Pros:

Ubicación, habitación y baño amplios

Cons:

No hay parqueadero cubierto

2026-04-01 • via Nuitee
G
Garcia • couple • co
7
Pros:

Ubicación, en general es cómodo y limpio

Cons:

El desayuno con muy poca variedad, hay muy poco personal y no alcanzan a limpiar y recoger las mesas. De hecho un día bajamos a las 9:30 am y ya no había nada y todo estaba absolutamente desordenado.

2026-04-01 • via Nuitee
S
Sandyrc0308 • family_with_children • co
10
Pros:

La atención

2026-04-01 • via Nuitee
J
JOSE • extended_group • co
10
Muy buena atención e instalaciones de alta calidad, desayuno completo
2026-04-01 • via Nuitee
P
Parrado • family_with_children • co
9
quede conforme
Pros:

ubicion

2026-03-31 • via Nuitee
M
Monica • solo_traveller • co
9
Cons:

.

2026-03-31 • via Nuitee