Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location praised highly
Helpful and kind staff
Comfortable rooms
Cons:
Cleanliness issues mentioned
Noise from events

Categories

Cleanliness
8.16
Issues were highlighted regarding cleanliness with some reviews mentioning problems.
Service
9.63
Staff were frequently described as kind and helpful, contributing positively to the experience.
Location
9.67
The location was praised for being convenient and favorable.
Room Quality
9.62
Rooms were well-maintained and comfortable according to multiple reviews.
Amenities
9.15
Amenities were generally well-received, although some areas like the gym had outdated equipment.
Value for Money
9.11
Overall value for the level of service and quality was considered satisfactory.
Food and Beverage
8.66
Breakfast options were appreciated, but smoking in the dining area was a concern for some.
Overall Experience
9.63
A strong overall sentiment with many guests expressing enjoyment during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:52

Property Description

Luxurious Accommodation
Ayass Hotel offers spacious rooms and suites with modern amenities, including free Wi-Fi, separate living rooms, and sleek bathrooms.

Dining and Recreation
Indulge in a delicious breakfast buffet, Starbucks coffee, and a diverse lunch and dinner menu. Relax in the indoor pool, hot tub, or enjoy services at Lavender Spa and Sweet Pea Saloon.

Convenience and Services
With a fitness center, meeting rooms, and car rental service, Ayass Hotel ensures a comfortable stay for all guests.

Experience luxury and convenience at Ayass Hotel - book your stay now for an unforgettable experience!

Important information:

A breakfast buffet with fresh bakery and a live cooking omelet station is served each morning. Starbucks is open daily on the ground floor of the hotel. Ayass Hotel's restaurant also provides a lunch and dinner menu and room service.
into
A breakfast Al La carte with fresh bakery and a live cooking omelet station is served each morning. Starbucks is open daily on the ground floor of the hotel. Ayass Hotel's restaurant also provides a lunch and dinner menu and room service.

Please note that airport pick up service is available 24/7. If guests wish to make use of this service, please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for JOD 10 per person per night when using an available extra bed.
    People 13 years old and over stay for JOD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1056 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 8.66
Overall Experience: 9.63
I
Ibrahim • family_with_children • sa
10
Pros:

الموقع ممتاز وكذلك مواقف السيارات

2026-04-11 • via Nuitee
S
Samira • family_with_children • il
10
رائعه
Pros:

شارع حيوي وقريب لكل مكان ، معاملة واستقبال رائع من موظفي الاستقبال وكل من يعمل في الفندق .

2026-04-09 • via Nuitee
U
Umar • couple • jo
8
2026-04-08 • via Nuitee
A
Amjad • family_with_children • il
8
Pros:

The receptionist was friendly, helpful, and professional, which we truly appreciated.

Cons:

I would like to express my dissatisfaction with several aspects of my recent stay.

Firstly, the swimming pool experience was not as expected. We were required to purchase swimming hats and could only access the pool at specific times. Additionally, the pool appears to belong to the gym rather than the hotel, which was not clearly communicated in advance.

Secondly, the breakfast was disappointing. Due to Ramadan, there was no open buffet available, and the options provided did not meet our expectations.

Overall, these issues significantly affected our experience, and we kindly ask you to address them accordingly.

2026-04-08 • via Nuitee
Y
Yazan Jabarin • couple • ps
9
Pros:

اوتيل ممتاز استمعت في وقتي والخدمة اكثر من رائعة .
شكر خااص لفيصل انسان رائع

2026-04-07 • via Nuitee
A
Ahmad • solo_traveller • jo
10
Pros:

One of the best hotel I have ever seen

Cons:

Food breakfast wasnt good

2026-04-07 • via Nuitee
K
khaled • solo_traveller • jo
9
2026-04-07 • via Nuitee
B
bahgat • solo_traveller • ps
9
2026-04-06 • via Nuitee
A
Aziz • solo_traveller • il
10
Pros:

נהדרת

Cons:

הכל יוצא מהכלל

2026-04-06 • via Nuitee
L
Loai • family_with_children • il
9
رائعة
Pros:

الفندق جميل، الخدمة مميزة، فيصل الذي يعمل في الطابق الثاني كذلك مميز جداً ولطيف ومهني. موظف الاستقبال كذلك جيد جداً نسيت اسمه ولكنه يعمل في وردية المساء ☺️

2026-04-06 • via Nuitee
M
Masar • couple • us
8
A comfortable stay with excellent service
Pros:

The manager was extremely friendly and attentive, making sure our stay was comfortable. The room was great, and the cleanliness and overall service exceeded expectations.

Cons:

The view from the room was not ideal, and there was some noise from above, possibly due to events or gatherings.

2026-04-04 • via Nuitee
A
abdelrahman • family_with_children • sa
10
2026-04-04 • via Nuitee
G
Ghassan • couple • jo
10
Pros:

الموقع متميز ونظيف والطاقم اكثر من رائع واشكر الاخوان باسل والاخ محمد ابوجمال

2026-04-04 • via Nuitee
F
FAHAD • couple • sa
8
2026-04-01 • via Nuitee
B
bedayah • couple • ae
9
2026-03-31 • via Nuitee
M
Mahmoud • solo_traveller • ca
10
If you are looking for a place that combines traditional hospitality with modern comfort, look no further.
Pros:

A True Gem in Amman
I have stayed in many hotels, but words don’t do the experience justice when it comes to the Ayass Hotel. From the moment I stepped into the lobby until the second I checked out, everything was handled with such grace and professionalism.
The Staff & Management
The heartbeat of this hotel is undoubtedly the people. You are greeted by an amazing, friendly staff that treats you like royalty; they genuinely anticipate your needs before you even ask. What impressed me even more was the respectful management. It is clear they value their guests, but it’s equally beautiful to see how well they treat their own staff. That positive energy translates into the high level of service you receive.
The Room Experience
The accommodations exceeded all my expectations. I was lucky enough to receive one of their free upgrades, and the spacious room was absolutely pristine. After a long day, falling into the very comfortable bed was a dream—it’s easily one of the best nights of sleep I’ve had in a hotel.
Dining & Value
You cannot stay here without mentioning the food. Their breakfast buffet is super, offering a massive variety of fresh, high-quality options that cater to every taste. While there are many choices in Amman, this hotel is truly worth the price for the peace of mind and luxury you receive.
Final Verdict: I would stay there a million times without a doubt. If you are looking for a place that combines traditional hospitality with modern comfort, look no further.

Cons:

Nothing

2026-03-30 • via Nuitee
M
Mahmoud • solo_traveller • ca
10
2026-03-30 • via Nuitee
M
Mahmoud • solo_traveller • ca
10
2026-03-30 • via Nuitee
A
Ahmed Mesallam • family_with_children • jo
9
2026-03-29 • via Nuitee
A
Alkhawaldeh • extended_group • jo
8
2026-03-29 • via Nuitee