Southern Sun Ridgeway

Hotels
•
Southern Sun
Cnr. Church Road And Independence Ave, Lusaka, Lusaka, 10101 , Lusaka , ZM
260-211251501

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good service
Tasty breakfast
Cons:
Limited amenities
Room cleaning concerns
Cramped rooms

Categories

Cleanliness
7.3
Guests generally appreciated the cleanliness of the hotel, although some mentioned concerns about the daily room cleaning.
Service
8.5
Service was a highlight for most guests, with particular appreciation for the friendly and helpful staff.
Location
9
The hotel's central location near key landmarks was a significant advantage for guests.
Room Quality
7.4
Rooms were generally comfortable, but some guests mentioned issues like cramped space and noisy neighbors.
Amenities
7.1
Overall, guests found the amenities satisfactory, but some wished for improvements like spa facilities.
Value for Money
7.3
Opinions varied on the value for money, with some guests feeling the price was justified and others expecting more for what they paid.
Food and Beverage
7.8
The quality of food and beverage services received positive feedback, with breakfast being a highlight for many.
Overall Experience
8
Most guests had a positive overall experience and expressed a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 21:08

Property Description

Luxurious Amenities
Indulge in the outdoor pool and fitness center. Enjoy complimentary Wi-Fi, concierge services, and babysitting.

Delicious Dining Options
Dine at Musuku Restaurant for international cuisine or opt for 24-hour room service. Relax at the bar/lounge with your favorite drink and savor a daily English breakfast.

Convenience and Comfort
Make yourself at home in the 155 air-conditioned rooms with free Wi-Fi and flat-screen TVs. Benefit from the 24-hour business center, airport shuttle, and free parking.

Book your stay at Southern Sun Ridgeway now to experience luxury and convenience in Lusaka.

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

Cleanliness: 7.3
Service: 8.5
Location: 9
Room Quality: 7.4
Amenities: 7.1
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8
M
Maud
10
Pros:

Clean

2025-05-22 • via Nuitee
J
Jonathan
8
Pros:

Convenient yet quiet city location ideal for a business trip. Staff are friendly and welcoming.

2025-03-01 • via Nuitee
V
Verified traveler
10
Great hotel
Pros:

Wonderful staff

2025-02-21 • via Nuitee
M
Maud • family
10
Pros:

courteous staff.

2024-12-07 • via Nuitee
E
Eduart
10
Pros:

Great all round service

2024-11-09 • via Nuitee
W
Will • partner
8
Pros:

This is a nice place for the money in Lusaka. The only beef I had was their poor communication with us regarding the size of rooms we needed. They set us up on the pool deck, and fortunately we had good weather.

2024-11-07 • via Nuitee
M
Maud • family
10
Pros:

Courteous staff.

2024-11-06 • via Nuitee
M
Maud • family
10
Pros:

Friendly staff.

2024-11-03 • via Nuitee
W
Wayne
8
My spot
Pros:

My favorite spot in Lusaka, staff are very attentive.

2024-10-18 • via Nuitee
J
J
8
Well managed "Old School" hotel.
Pros:

Well managed with very good food. I appreciated the transparency of Ross, the manager on the times when the generator needed servicing. It is a very challenging time for Zambia but the hotel is still functioning well.

2024-10-07 • via Nuitee
L
Lei
10
Pros:

Friendly staff and excellent meals

2024-08-08 • via Nuitee
W
Wayne
8
Favorite
Pros:

Still remains my favorite hotel of choice when visiting Lusaka.
Amazing staff and excellent breafast variety.

2024-07-26 • via Nuitee
L
Leonce
8
Pros:

Convenient. Good staff service. Food: dinner is great; breakfast lacks fresh fruits (seriously!)

2024-07-16 • via Nuitee
V
Vivian • friends
10
Pros:

Initially there was a strong smell of bug spray in the hall but that improved.

2024-05-31 • via Nuitee
M
Maud • family
10
Pros:

Wednesday Meet & Greet, Evening Come together hosted by the hotel is a great idea,

2024-05-24 • via Nuitee
D
Daniel
10
Pros:

Quiet

2024-05-18 • via Nuitee
M
Maud
8
Pros:

Workers have an excellent Customer service.

2024-05-18 • via Nuitee
W
Wayne
8
Place to be
Pros:

Still my favorite place to stay in Lusaka

2024-03-16 • via Nuitee
J
Johan • family
10
Pros:

Excellent staff. Friendly and helpful. Walking distance from national museum

2023-11-11 • via Nuitee
M
Munodawafa
6
Pros:

The tv Signal quality was very bad, wifi network kept booting. Food was exquisite

2023-10-06 • via Nuitee