Novotel Ambassador Suwon

Hotels
•
Novotel
8.9 (311 reviews)
902, Deogyeong-daero, Paldal-gu , Suwon , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Convenient amenities
Cons:
Bad smell in the toilet
Old mattress
Breakfast service issues

Categories

Cleanliness
7.91
Some guests reported issues with cleanliness, particularly a bad smell in the toilet.
Service
9.58
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.42
The location was often highlighted as excellent, with easy access to shopping and metro.
Room Quality
8.37
Some guests commented on old mattresses and the absence of a flat sheet.
Amenities
8.9
Amenities such as kettle, instant coffee, and a large TV were appreciated.
Value for Money
8.86
Value is considered good despite some concerns about the high price relative to room size.
Food and Beverage
8.91
Breakfast received positive mentions but some expected more options.
Overall Experience
9.28
Overall a very pleasant experience with various amenities and conveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:00

Property Description

Convenient Location and Modern Design
Novotel Ambassador Suwon, located above Suwon Subway Station, offers 287 contemporary rooms with free WiFi and on-site parking.

Luxurious Amenities and Facilities
Each air-conditioned room features a safe deposit box, minibar, flat-screen TV, and a private bathroom with a shower. The hotel also provides meeting facilities, a fitness center, and a video game area.

Relaxation and Convenience
Guests can enjoy currency exchange services, massages, and sauna facilities at the hotel. With its proximity to key government buildings and easy access to Incheon International Airport, Novotel Ambassador Suwon is the perfect choice for business and leisure travelers alike.
Book your stay now for a memorable experience at Novotel Ambassador Suwon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 311 reviews
Cleanliness: 7.91
Service: 9.58
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.28
W
Wei • family_with_children • cn
9
Pros:

Staff are very kind. The breakfast is very good!

Cons:

The gate to loby is hard to push, specifically when we carry the big luggage.

2026-03-22 • via Nuitee
S
SACHIKO • family_with_children • jp
7
Pros:

チェクインのお兄さんが丁寧に対応して下さってとても良かったです

Cons:

買い物等で帰宅が遅くなり
ルームサービスと思ったら
9時半まででとても早くて残念でした

2026-03-21 • via Nuitee
B
Bruno • solo_traveller • pt
10
2026-03-15 • via Nuitee
C
CHIALIN • extended_group • tw
9
2026-03-14 • via Nuitee
S
Sheng-Yu • family_with_children • tw
9
飯店人員服務態度很好，C/P值極高，下次如果再有機會造訪水原仍會想入住
Pros:

機場巴士直達飯店門口，且緊鄰水原車站，對面就是商店街鬧區，有很多餐廳、酒吧。

2026-03-11 • via Nuitee
S
Saara • couple • fi
9
Convenient location for travels to/from incheon or KTX trains
Pros:

Good location next to railway station and shops/restaurants. Shuttle bus from incheon right in front of the hotel

2026-02-26 • via Nuitee
J
Jordan • solo_traveller • kr
10
Wonderful! Highly recommended to those visiting Suwon, or planning a conference or wedding.
Pros:

The location was excellent. The ability to easily access the train/metro station (AK Plaza) and local buses enabled effective access to, from, and around the city.
The layout of the room along with the decor of the hotel provided a calming experience while catering those with physical concerns. As I have a limp and need to walk with a cane, I was able to move about my room and bathroom without issues.

2026-02-25 • via Nuitee
7
716aaronm • Business • Penrith, Greater Sydney, New South Wales
10
Solid 4.5 star hotel closest to train station.
Pros:

Stayed approx 5 weeks and loved the room with open natural light from large outside windows and open bathroom interface window. Modern fittings and comfort. Breakfast was excellent with wide range buffet and attentive friendly staff. Would definitely stay again short or long duration. Less than 5 min walk to trains buses and shopping center within same complex. Famous Starfeild multilevel library and shopping center on train stop away.

2026-02-24 • via Tripadvisor
H
Huiyon • couple • us
9
2026-02-09 • via Nuitee
I
Iris • family_with_children • nz
6
2026-01-28 • via Nuitee
J
Jungju • family_with_children • kr
8
2026-01-28 • via Nuitee
J
Jennifer T • solo_traveller • us
10
It was great.
Pros:

Convenience of having mall, subway, and bus stop made going on your tours easier.

Cons:

My room did not get a flat sheet which was weird for me. Maybe Korea doesn’t get that?

2026-01-19 • via Nuitee
K
KOSUKE • family_with_children • jp
10
2026-01-19 • via Nuitee
S
Suwan • solo_traveller • kr
6
2026-01-19 • via Nuitee
A
Augusto • solo_traveller • br
10
2026-01-19 • via Nuitee
F
FUMIHIKO • extended_group • jp
8
2026-01-19 • via Nuitee
I
IGOR • solo_traveller • il
10
2026-01-11 • via Nuitee
S
Sunryeong • couple • qa
10
2026-01-08 • via Nuitee
S
SEONGRYEOL • couple • kr
10
2026-01-05 • via Nuitee
K
Kiho • family_with_children • kr
10
2026-01-05 • via Nuitee