West Hotel

Hotels
8.3 (109 reviews)
88-90-92 Hai Ba Trung , Can Tho , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Standard service
Cons:
Poor breakfast quality
Noisy surroundings

Categories

Cleanliness
7.7
The review mentions poor breakfast quality, indicating possible cleanliness concerns.
Service
9.2
Standard quality for this hotel tier.
Location
8.7
The hotel is located near the market, which is convenient but can be noisy.
Room Quality
8.7
Standard quality for this hotel tier.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
6.2
Breakfast quality is notably poor.
Overall Experience
8.5
The average sentiment reflects a satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 09:47

Property Description

Luxurious Accommodation with Top-notch Amenities

Elegant Rooms with Spectacular Views: Enjoy air-conditioned rooms with a minibar and flat-screen TV, offering scenic river/city views.

Convenient Facilities and Services: Benefit from an indoor pool, fitness center, and free WiFi. The 24-hour front desk can assist with car rentals, luggage storage, and tour arrangements.

Delicious Dining Options: Indulge in a variety of Asian and Western dishes at the in-house restaurant, with special diet meals available upon request.

Book your stay at West Hotel for a memorable and comfortable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCA

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 109 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 6.2
Overall Experience: 8.5
H
Hoàng Phạm • solo_traveller • vn
9
Pros:

Thấy oki, vì giá cũng ở mức tầm trung k quá cao so với mặt bằng chung, phòng rộng rãi . Ở 2 3 lần rồi, khong hỉu s mng đánh giá thấp quá

2026-06-17 • via Nuitee
Đặng • solo_traveller • vn
7
2026-06-08 • via Nuitee
S
SOKHIN - • solo_traveller • fr
8
Pros:

Localisation parfaite

2026-06-04 • via Nuitee
N
nguyệt • extended_group • vn
1
Cons:

địa điểm tệ giữa chợ , không có chỗ đậu xe trước khách sạn. Nhân viên bảo vệ đậu xe ,thái độ rất coi thường và không làm đúng trách nhiệm hướng dẫn chỗ đậu xe hơi của khách, lời nói lỗ mãng thậm chí chửi tục với khách. Phòng khách sạn bẩn và hôi ! Quá tệ cho trải nghiệm Win hotel

2026-05-25 • via Nuitee
D
Duc • family_with_children • vn
7
Cons:

Máy lạnh không đủ lanht

2026-05-21 • via Nuitee
H
Han • solo_traveller • vn
10
Tuyệt vờii
Pros:

Khá hài lòng với trải nghiệm ở đây. Khách sạn nằm ngay khu trung tâm Ninh Kiều nên rất thuận tiện để đi bến Ninh Kiều, chợ đêm và các quán ăn, view khá đẹp, đặc biệt buổi tối nhìn ra sông rất chill. nhân viên hỗ trợ nhiệt tình và thân thiện. Buffet sáng ổn, có nhiều món, hợp khẩu vị.

2026-05-18 • via Nuitee
G
Gadi • solo_traveller • au
7
2026-03-18 • via Nuitee
K
Kevin • family_with_children • vn
7
ok
Pros:

đồ ăn sáng quá tệ

Cons:

gần chợ cho nên quá sô bồ

2026-01-20 • via Nuitee
S
Seow
6
Pros:

Generally ok for a short stay

2025-07-01 • via Nuitee
N
NGUYEN TUAN ANH
2
Do not booking this hotels.
Pros:

Price on Hotels.com is trible another app. They changed booking ID. Breakfast is bad. Room is old and very small. Welcome to prison.

2022-09-25 • via Nuitee
V
Verified traveler • partner
4
Pros:

Dirty old hotel. Cockroaches on the floor, no light in common area. Good central location but in the middle of the fish market

2021-05-03 • via Nuitee
H
Hoo
8
Outdated outside but comfy
Pros:

Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice bath tub and the hairdryer worked very well. Great breakfast and there are free bicycles for hotel guests to use. The lobby decor might seem outdated but the rooms were refurbished, clean and comfy. We were served a welcome drink when we arrived and they let us check in early.

Location is very near to the night market and the quay that is the starting point of the floating market excursion. The road to the hotel is a bit hard to manoeuvre as the local market (sells raw meats & veggies) is just below. Our taxi from the airport didn't know how to get here and dropped us 200m from the hotel because the road in front of the main entrance is closed daily from 6am to 6pm. There is actually a back entrance where cars can pass thru.

2019-10-30 • via Nuitee
V
Verified traveler • friends
10
Pros:

Perfect location staff pool room..............l...l.l.

2019-01-23 • via Nuitee
V
Verified traveler
10
Pros:

Good customer services. The rooms are clean; the foods are good with good customer services

2019-01-14 • via Nuitee
V
Verified traveler
10
Pros:

excellent staff service, very friendly, room is very clean.

2018-12-27 • via Nuitee
D
duke
4
Pros:

Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down

2018-11-19 • via Nuitee
P
Pawel
10
Great Hotel!
Pros:

The staff was really helpful! They book a tour for us and they guve us great tips! You can have bikes for free :) And the pool has and amazing view!! I love this place!

2018-09-27 • via Nuitee
N
Nicolas
8
Great value and fun location
Pros:

A solid 3 star hotel which could regain 4 star with some updates. The rooftop pool overlooking the city is nice and the location right in the local market is fantastic. Five minute walk to get to the center of town. It’s former luxury can be seen but it’s tired. The staff is nice but there is limited English. The breakfast is OK and the Wi-Fi is a little slow. It’s a great value.

2018-09-07 • via Nuitee
M
maggie
10
Pros:

Fantastic location. Right in middle of true local markets
Great rooftop pool and view and lots of atmosphere

2018-08-29 • via Nuitee
B
Bruce
8
Close proximity to local shop and Nink Kieu
Pros:

Very friendly and helpful staffs, willing to assist with all your needs

2018-08-07 • via Nuitee