Dvorak Spa & Wellness

Hotels
8.2 (5149 reviews)
Nová Louka 11 , Karlovy Vary , cz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Aging facilities
High prices
Wi-Fi issues

Categories

Cleanliness
7.95
Reports of cleanliness, but concerns about aging facilities and room details.
Service
8.75
Positive mentions of helpful and friendly staff.
Location
8.85
Central location praised in multiple reviews.
Room Quality
8.15
Comfortable rooms mentioned, but some issues with aging decor.
Amenities
7.75
Mixed feelings about spa and sauna size; some were disappointed.
Value for Money
7.45
Concerns about prices being high relative to amenities and spa offerings.
Food and Beverage
8.55
Positive feedback on food quality and variety.
Overall Experience
8.15
Enjoyable experience, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:01

Property Description

Luxurious Art Nouveau Charm
The Dvorak Spa & Wellness in Karlovy Vary offers elegant art nouveau façades and a superb location by the Teplá river, making it a picturesque retreat.

Exquisite Dining and Relaxation
Indulge in a culinary journey at Restaurant Dvořák, blending Bohemian and international flavors. Afterward, unwind at Bar & Cafe Opera with soothing music and a variety of beverages.

Holistic Spa Experience
Experience personalized spa treatments and diet programs aimed at enhancing well-being. Enjoy the indoor pool, sauna, steam room, gym, and sports activities for a rejuvenating stay.

Escape to Dvorak Spa & Wellness for a harmonious blend of luxury and wellness. Book now for a revitalizing experience.

Important information:

Please note that children under 3 years can stay for free if sleeping in existing bed. Older children can stay in an extra bed available for a surcharge.

The city tax will be charged extra during the stay by the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.2
Based on 5149 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.85
Room Quality: 8.15
Amenities: 7.75
Value for Money: 7.45
Food and Beverage: 8.55
Overall Experience: 8.15
A
Antonin solo_traveller cz
9
2026-09-12 via Nuitee
D
Dmitriy solo_traveller il
1
Avoid this hotel — old, dirty and appalling handling of a personal data security incident
Cons:

There is honestly nothing I can recommend about this hotel. The property is old, tired and dirty, and the overall attitude towards guests feels careless and indifferent. But all of this became secondary after what happened with my personal data.

Shortly after my genuine reservation, unknown third parties obtained accurate information connected to my booking — including my name, phone number, hotel and exact stay dates. I received at least four targeted fraud attempts using these details. The hotel acknowledged in writing that it was investigating how my reservation data may have been compromised and promised to update me. Then they simply stopped responding.

For weeks I repeatedly asked for the results of their investigation. Nothing. No explanation of how criminals obtained my reservation information, no information about what data was affected, no meaningful action, no solution and no compensation. I was simply left alone to deal with a serious personal-data security issue while the hotel ignored my messages.

Formal complaints regarding the incident and its handling have now been submitted/escalated to Booking.com’s Data Protection Office and the Czech Data Protection Authority (ÚOOÚ). I have preserved the correspondence and evidence. After this experience, I have completely lost trust in this hotel.

There are plenty of hotels in Karlovy Vary — choose another one. I strongly recommend avoiding Dvorak Spa & Wellness.

2026-09-12 via Nuitee
I
Ingo extended_group de
9
2026-09-10 via Nuitee
M
Matěj couple cz
10
Pros:

Snidane byla uzasna,velky vyber,a dobre

Cons:

U Sauny nefungovala druha sprcha.Lepsi cistota v saune.

2026-09-09 via Nuitee
A
Alexander couple de
4
Pros:

Персонал вежливый и реально помогает.
Убирают часто и хорошо
Номер аккуратный

Cons:

Расположение - почти на выселках туристической зоны. Нет нормальной парковки.
СПА как таковое отсутствует - только маленький бассейн и сауна. Хамам не работает.
СПА программ по сути нет. 40 евро за 30 минутный массаж ног - это сюр.
Завтраки бедные и однообразные
Номера небольшие

2026-09-09 via Nuitee
I
Ilia solo_traveller il
5
Pros:

Расположение в самом центре.

Cons:

Отель требует срочного ремонта.Кавролин старый и грязный.В номере мини бар был не рабочий,но никто так и не пришёл устранить неполадку..

2026-09-08 via Nuitee
A
Adamantia solo_traveller gr
7
Pros:

Bequemes Bett, Sauberkeit, Lage

Cons:

Alles super alt, dreckige Wände, kaltes Zimmer, zerkratzte Möbeln, Sonne kommt morgens durch Vorhänge. Zu teuer für was die anbieten.

2026-09-08 via Nuitee
A
Andrej family_with_children si
10
Pros:

super

2026-09-07 via Nuitee
A
Andrej family_with_children si
10
Pros:

Vse super.

2026-09-07 via Nuitee
C
Cindy couple us
9
Pros:

Hotel is a wonderful location. The view and the amenities are amazing. Value was definitely worth what you got.
The AC was wonderful plenty of plugs to be able to function in the room without chasing plugs to get ready. Apple storage with shelving in the closet you can’t be the location.

Cons:

The room was somewhat dated. I’m not sure if it was in the middle of some maintenance but huge section of drywall had been worked on and the wallpaper was in need of work.

2026-09-06 via Nuitee
O
Olesia solo_traveller lt
2
Never stay there if you need parking or spa procedures- takes ages
Pros:

Even though it is quite old, it was clean, the staff was friendly, bit heavily understaffed n
In favour of AI, which I found annoying and useless as you could not talk to a real person without giving all your live details and hope that someone reacts to your voice message, while you stand near the parking gate for 30 min. Many visitors were going back and forth to reception by foot to ask to open the parking gate as there is no chance to reach out to anyone by phone.. We spent 1.5 hours checking in and parking and 40 min to get out of parking, it was fast as one of us could go physically to reception. In other cases only gods know how much it would take.

Cons:

AI assistant and broken parking system, it is hard to arrange time for spa procedures

2026-09-05 via Nuitee
A
Anelia family_with_children bg
7
Pros:

Nice hotel, great view of the river if you book that kind of room.

Cons:

The swimming pool was not working and we found out at check in. The main reason we booked the hotel was the spa center and the pool. We could have stayed in a cheaper place without a pool. We paid non refundable booking and did not get what we paid for.

2026-09-04 via Nuitee
A
Anja couple de
7
Zu empfehlen
Pros:

Alles Bestens

2026-09-03 via Nuitee
J
Jarmila solo_traveller cz
10
2026-09-03 via Nuitee
C
Csaba couple no
10
I am extremely happy with the hotel and everything regarding my stay!
Pros:

Everything

Cons:

The lack of mineral water or cola in the room.

2026-09-03 via Nuitee
P
Przemyslaw family_with_children pl
7
Cons:

Hotel needs renovation, as the facilities are visibly worn out and aged.

2026-09-02 via Nuitee
G
Göran solo_traveller se
9
Pros:

Ligger mitt i byn med egen parkering på baksidan. Fina rum och en bra frukost. Karlovy Vary och grannbyn Loket är mycket sevärda ställen.

2026-09-02 via Nuitee
M
Maria solo_traveller gb
10
Pros:

Superb location, lovely room with juliette style balcony and fantastic view. The swimming pool and sauna were gorgeous and included in the price. The robe and slippers were a great touch.

Cons:

Nothing

2026-09-02 via Nuitee
A
Andre couple de
10
Schönes Komfortables Hotel in zentraler Lage
Pros:

Sehr zentrale Lage , schöne Aussicht und gutes Hotel

Cons:

Nichts

2026-09-01 via Nuitee
A
Anetta couple hu
10
Pros:

A belvárosban, remek helyen lévő szállás. Van zárt parkolója, ezért külön fizetni kell, de hát ebben a városban ez nem megy másképp. A reggeli bőséges, nagy választékú volt. A szobánk tiszta, jól felszerelt, kényelmes volt. A wellnes részleg is elnyerte a tetszésünket, jól éreztük magunkat!

2026-08-31 via Nuitee