Hotel Relax II

Hotels
8.2 (1320 reviews)
No. 15, Section 1, Hankou Street , Taipei , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Clean and comfy
Excellent location
Friendly staff
Cons:
Mildew in bathroom
Noise from plumbing
Limited restaurant hours

Categories

Cleanliness
7.63
Several mentions of mildew and dampness in rooms.
Service
8.6
Friendly and helpful staff, but some comments about minimal room availability.
Location
9.14
Excellent location, very close to transportation and amenities.
Room Quality
7.59
Some rooms had noise issues and were damp.
Amenities
8.12
Laundry facilities and complimentary coffee, though some phone issues reported.
Value for Money
9.08
Good value for convenience and services offered.
Food and Beverage
7.13
Complimentary beer availability too early, and limited restaurant hours.
Overall Experience
8.3
Overall satisfactory stay, with some issues but highly rated due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:47

Property Description

Central Location
Hotel Relax II is conveniently situated in the heart of Taipei City, just a short 8-minute stroll from Taipei Main Station. Explore the vibrant city easily with Taipei MRT, with popular destinations like Ximending and Huashan 1914 Creative Park just a few stops away.

Comfortable Rooms
Experience comfort in every corner with our cosy rooms boasting modern interiors. Enjoy amenities such as air conditioning, electric kettle, and flat-screen TV. The private bathroom is equipped with shower facilities and complimentary toiletries for a relaxing stay.

Convenient Services
Our dedicated staff at the 24-hour front desk are here to make your stay seamless. Take advantage of services like free luggage storage and airport shuttle upon request. Plus, don't forget to savor a complimentary welcome beer at our TUTTO FRESCO Italian Restaurant upon check-in.

Ready to experience a relaxing stay in Taipei? Book your stay at Hotel Relax II now!

Important information:

Please note only credit card types listed in Policies can be used to guarantee the reservation.

The property provides welcome gift in guestrooms and daily welcome drink at Hotel Relax III.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TPE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1320 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 8.3
P
Pierre A. • solo_traveller • fr
7
Pros:

L'emplacement, l'accueil sympa.

Cons:

Le bruit de fond d'une clim extérieure un peu trop sonore.
L'appartement n'était pas de première fraîcheur.

2026-04-26 • via Nuitee
依娟 • solo_traveller • tw
10
2026-04-26 • via Nuitee
R
Ralph • couple • au
8
Perfect Location
Pros:

Great location near Taipei Central Station. The 24-hour access to tea and coffee is a bonus.

Cons:

The rooms are comfortable, but in need of re-furbishment.

2026-04-23 • via Nuitee
中志 • couple • us
8
Cons:

房間環境未打掃乾淨，地上還有前客人的長髮

2026-04-22 • via Nuitee
姿妃 • solo_traveller • tw
8
2026-04-21 • via Nuitee
J
Jacob • couple • il
9
מצויין
Pros:

מיטות נוחות מאוד חדר רחצה ומקלחת מעולים אספקת קפה בלובי שרות מצויין של הצוות חדר אירוח מרווח

2026-04-19 • via Nuitee
H
Harold • couple • us
9
Excellent location, quiet and clean room, friendly service
Pros:

Excellent location and only 10 minutes walk from Taipei Main Station. Clean quiet room and many facilities. Friendly front desk clerks,

Cons:

N/A

2026-04-19 • via Nuitee
乙妤 • solo_traveller • tw
9
Pros:

房間很明亮，地點非常方便，鄰近捷運高鐵！

2026-04-19 • via Nuitee
K
Karenne • couple • nz
8
2026-04-18 • via Nuitee
P
Pharuni • solo_traveller • th
10
2026-04-18 • via Nuitee
S
Surachart • solo_traveller • th
7
2026-04-18 • via Nuitee
Y
YOKO • couple • jp
10
最高に良いホテルです。
Pros:

お部屋が明るくてとても過ごしやすく何より場所が便利でした。またスタッフの方々も皆さん英語がお上手で、問題が起こってもすぐに対応してくれるので安心して過ごせました。ありがとうございます。

Cons:

ありません。

2026-04-17 • via Nuitee
C
chaung • couple • tw
9
2026-04-16 • via Nuitee
K
Karenne • couple • nz
8
Good location and a quiet room
Pros:

Located close to main train station. Lots of places to eat at in the area. As the name says it was a relaxing place to stay.

2026-04-13 • via Nuitee
P
Paula • couple • au
7
Good location
Pros:

Close to the main station, restaurants and shops. Quiet and bright room. 24 hours reception that provides luggage storage services.

Cons:

The hotel lifts opened straight to the street as the lobby is located on an upper level, it felt a bit unsafe. No extra toilet paper was available in the room. Robe space was very small and combined with coffee/tea station and refrigerator.

2026-04-13 • via Nuitee
L
Lydia • family_with_children • au
6
Great location but very basic hotel, needs improvement with facilities.
Pros:

Can’t fault the location, close to Taipei station and surrounded by shops and restaurants. I appreciate the coin laundry on site (2 washers and driers), very convenient and works well. Adjustable temperature in the room is also great.

Cons:

Our room is tight, the layout wasn’t efficient, was hard to place luggages and organise our things. Most importantly the bathroom is mouldy and fixtures are not in good condition eg shower fixtures are loose and doors don’t close properly (ajar). Ceiling and vents above the beds are also mouldy.

2026-04-12 • via Nuitee
琳鍵 • couple • tw
8
2026-04-11 • via Nuitee
C
Carlotta • couple • it
7
2026-04-10 • via Nuitee
C
Celia • family_with_children • au
5
Good location but that’s it
Pros:

Good location, close to the main train station and walking distance to the ximending district, lots of shops, restaurants and convenience stores close to the hotel. Room was big and had a Japanese style toilet.

Cons:

The WiFi was very weak, there were several networks you could connect to but none of them connected to the internet. Our main issue was the cleanliness, the walls need a deep clean and the tiles in the bathroom were very dirty. There was also dust.

2026-04-06 • via Nuitee
S
Steven • couple • ca
8
Pros:

Comfortable, clean room. Good location in Taipei . Free anytime coffee that was pretty good!

Cons:

Little bigger room.

2026-04-04 • via Nuitee