Residence Inn by Marriott Nashville Vanderbilt/West End

Hotels
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Residence Inn
8.7 (266 reviews)
1801 Hayes Street , Nashville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Uncomfortable bed
Strong fragrance at entrance
Negative check-in experience

Categories

Cleanliness
8.34
Overall clean, but a strong fragrance upon entry was noted.
Service
9.31
Generally helpful staff, though a negative experience with check-in was reported.
Location
8.85
Good location close to work site, but further from downtown than expected.
Room Quality
7.8
Rooms were comfortable but noted issues with bedding and need for renovations.
Amenities
8.83
Decent amenities, though breakfast could have more options.
Value for Money
9.29
Considered a great value for the price paid.
Food and Beverage
8.34
Breakfast was good, but with limited options.
Overall Experience
8.81
Positive experience overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:54

Property Description

Convenient Location
Located just minutes away from Vanderbilt University and various Nashville attractions, the Nashville Vanderbilt/West End Residence Inn by Marriott offers easy access to the city's hotspots.

Modern Amenities
Enjoy a comfortable stay with amenities like an outdoor pool, fitness centre, and free WiFi. Each room is equipped with a flat-screen cable TV, kitchenette, and a desk with an ergonomic chair for your convenience.

Business-Friendly Services
Take advantage of the business centre, dry cleaning, and laundry facilities during your stay. Whether you're here for work or leisure, Residence Inn by Marriott Nashville Vanderbilt/West End ensures a seamless experience.

Book your stay now and experience the perfect blend of convenience and comfort at our Nashville hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 266 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 7.8
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 8.81
E
Eliza • solo_traveller • us
7
2026-04-02 • via Nuitee
S
stephanie • extended_group • us
7
Great stay and will stay again.
Pros:

Beautiful hotel and great staff

Cons:

The construction at 7a.

2026-03-25 • via Nuitee
A
adeline • family_with_children • us
8
2026-03-16 • via Nuitee
E
E3019BVjenniferg • Family
10
Great customer service
Pros:

Great customer service! Michelle V was beyond helpful and patient with our large group. Very refreshing these days!!!

2026-02-18 • via Tripadvisor
C
Charles • couple • us
7
We really enjoyed our trip. We will certainly be back.
Pros:

Breakfast was very good.

Cons:

Room needed a little touch up but nothing serious.

2026-01-20 • via Nuitee
R
Rebecca • extended_group • us
10
2026-01-19 • via Nuitee
M
Molly • extended_group • us
10
Very affordable when traveling with a few friends and a very nice stay
Pros:

I liked the complimentary breakfast that was in the lobby

Cons:

I wish the pull out couch was just a tad bit more comfortable because it’s so thin I can feel the springs on my back

2026-01-19 • via Nuitee
S
Shelly • couple • us
6
Overall good hotel but not great.
Pros:

Clean well keep in the rooms and friendly staff

Cons:

When you walk through the doors you get slapped in the face with fragrance it was so strong it about took my breath away.

2026-01-19 • via Nuitee
D
Danielle • extended_group • us
10
Pros:

very clean, excellent staff, good location
there was a certain front desk staff, didn’t get her name all I know is she likes a brown sugar oatmeal espresso, but she made me feel so welcomed. if she reads this she will know it’s about her ! I wish I would have gotten her socials to show her pictures of the concert I went to while i was there and to keep in touch 🫶🏼

2026-01-19 • via Nuitee
T
Texier • solo_traveller • fr
9
Pros:

Bon petit déjeuné, chambre propre, personnel sympa

Cons:

Rien de particulier à signaler

2026-01-15 • via Nuitee
D
Debora • extended_group • us
6
Razoável
Pros:

Localização, tamanho do quarto

Cons:

Acesso do estacionamento para os apartamentos e confuso e burocrático. As camas não cheiram bem, e os colchões são pessimos, o colchão do sofá cama é impraticável! Melhor dormir no chão.

2026-01-08 • via Nuitee
G
gretel • extended_group • us
10
2026-01-04 • via Nuitee
B
Bruna • extended_group • us
10
2025-12-30 • via Nuitee
J
Joseph • couple • us
10
2025-12-17 • via Nuitee
M
Mariia • solo_traveller • be
1
2025-12-17 • via Nuitee
M
Maribet • couple • us
10
2025-12-06 • via Nuitee
C
Catherine • extended_group • us
9
2025-11-25 • via Nuitee
S
Sandra • couple • us
9
Excelente!
Pros:

O quarto e muito espacoso e bem confortavel. A cama e roupas de cama sao excelente e muito silencioso.

Cons:

O cafe da manha e bem simples e objetivo. Poderia ter um pouco ais de opcoes.

2025-11-24 • via Nuitee
J
J4908ZSanitab • Couples
8
Outstanding Caring Hotel staff but hotel needs a refresh
Pros:

First of all the hotel staff was exceptional. The front desk team, the housekeeping staff, and the exceptional staff member in the breakfast area named Lisa who went above and beyond to ensure the breakfast and dining areas were clean and well stocked every day during our stay. She was so pleasant and provided an exceptional customer experience. The only negative thing about my stay is the hotel needs a refresh, especially the guest rooms. Otherwise this was a super stay thanks to your wonderful, caring staff.

2025-11-15 • via Tripadvisor
J
Juan • extended_group • us
10
2025-11-07 • via Nuitee