Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Dated furnishings
Cleanliness issues
Miscommunication about amenities

Categories

Cleanliness
8.64
Some comments mentioned cleanliness issues, such as dated furnishings and general maintenance.
Service
10
Overall service was praised with friendly and efficient staff, except for a specific checkout incident.
Location
10
Location was frequently highlighted as excellent with easy access to major attractions.
Room Quality
8.64
Room quality was noted as comfortable but dated with some issues regarding views.
Amenities
9.14
Amenities were generally well-rated, although some guests wanted more features like a hot tub.
Value for Money
9.64
Value perception was positive, especially concerning location and overall service.
Food and Beverage
9.14
Food quality was mentioned positively, especially room service and dining options.
Overall Experience
10
Guests generally had a very positive experience with some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:35

Property Description

Rooftop Lounge with City Skyline Views

Experience breathtaking views of the city skyline from our rooftop lounge at Loews Chicago Hotel. Enjoy the perfect blend of luxury and comfort with modern amenities in every guestroom, showcasing a unique Chicago design and stunning city and lake views.

On-Site Dining and Indoor Lap Pool

Indulge in a culinary journey at our modern restaurant and take a refreshing dip in our large indoor lap pool. Unwind and relax in style while staying connected with complimentary WiFi access throughout the hotel.

State-of-the-Art Facilities and Convenient Location

Host successful meetings in our spacious boardrooms with video conferencing capabilities, and stay active at our 24-hour fitness centre. Conveniently located near major attractions like Millennium Park and the Magnificent Mile, Loews Chicago Hotel offers the perfect blend of business and leisure.

Book now to elevate your Chicago experience at Loews Chicago Hotel and enjoy exclusive perks with our Destination Fee.

Important information:

Electrical Vehicle (EV) charging available for an additional $40 per night.

The property may charge the amount of the first night's stay any time after booking.

Please note that when booking the Breakfast Included Rate, breakfast is included for 2 guests per reservation.

The parking is located at AMC River East 21, located at 322 E. Illinois.

The Destination Fee will include the following:

- USD 10 Uber credit or USD 10 credit towards parking per stay

- Daily premium Wi-Fi (valued at USD 12.95 per day)

- Complimentary drip coffee and 50% off pastries from 12:00 to 15:00

- 10% off local entertainment at Milk + Honey Spa, Big Bus Tours, and Volare

- 10% off guest laundry and dry cleaning services (24-hour processing time)

Valid during hotel stay and only in the Chicago area. Credit is activated upon check-in and expires at 16:00 on the day of departure. Guest notified via Uber text upon activating credit.

Excludes alcohol.

Please note that renovation work on the indoor pool will be carried out until December 31, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jul 16, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1895 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 8.64
Amenities: 9.14
Value for Money: 9.64
Food and Beverage: 9.14
Overall Experience: 10
M
Mmabatho • solo_traveller • za
8
The hotel staff is very friendly and accommodating
Pros:

It’s in the city Center close to everything you need

Cons:

Cleanliness

2026-09-10 • via Nuitee
O
Oana • solo_traveller • ro
9
2026-09-10 • via Nuitee
M
Maria Carlsen • family_with_children • us
3
Cons:

Da vi bookede det, var det fordi der er en pool til børnene. Men da vi cheeked ind, sagde de at den var under construction. Det brokkede vi os lidt over, men der var ingen kompensation, og det er et dyrt hotel.

2026-09-09 • via Nuitee
Q
Quay • couple • us
10
2026-09-09 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
2026-09-08 • via Nuitee
A
Amanda • couple • us
10
2026-09-05 • via Nuitee
J
JINWOOK • solo_traveller • kr
9
Pros:

싸이즈, 침대 편안함

Cons:

조망

2026-09-05 • via Nuitee
O
Olga • family_with_children • az
10
2026-09-05 • via Nuitee
N
Nickolas • couple • au
10
Pros:

Great location, very clean and good quality hotel. Great wifi

2026-09-05 • via Nuitee
C
Christine • couple • us
10
Pros:

Beds were so comfortable, quiet and spacious room, staff very responsive.

2026-09-04 • via Nuitee
J
Jessica • couple • us
6
2026-09-03 • via Nuitee
S
Sanyam • couple • us
10
2026-09-01 • via Nuitee
T
Tatyana • couple • us
10
Great stay in a city
Pros:

The hotel location was perfect for us, close to everything. Room was a good size, very comfortable mattress. Staff was friendly and we were able to check in earlier which is rare this days

2026-09-01 • via Nuitee
V
Ventura • family_with_children • us
10
2026-08-31 • via Nuitee
M
Maurizio • family_with_children • it
9
Pros:

la hall molto accogliente, la colazione è la dimensione generosa delle stanze

2026-08-29 • via Nuitee
A
Andrii • solo_traveller • ua
7
Pros:

Гарний готель зі зручним розташуванням, комфортний номер, зручне ліжко, але другий раз я би його не вибрав.

Cons:

Ціна не варта того, що за неї отримуєш. За що я заплатив майже 500$ за ніч? За 6-й поверх із звичайним видом на вулицю, пляшку води в номері за 9$ та платний WiFi? Я вибрав не самий дешевий номер і сподівався хоча б на гарний вид із верхнього поверху. Платний WiFi в готелі це зовсім щось не зрозуміле. Приїжджаєш в готель і дізнаєшся, що маєш доплатити ще 300$ за якісь податки - може варто одразу включити це в ціну на Booking, а не писати дрібним шрифтом, що це не включено в ціну? Я повністю розчарований. Жалкую, що не вибрав інший готель - або дешевший зі звичайним видом на сусідні будинки, або дорожчий, але із гарантованим верхнім поверхом. Перший раз в Чикаго і таке розчарування.

2026-08-28 • via Nuitee
D
Devron • solo_traveller • us
10
Pros:

Everything

Cons:

N/A

2026-08-28 • via Nuitee
H
Hamzah • family_with_children • us
2
Received less than 24 hours notice informing us the Desk staff was very unprofessional and arrogant
Pros:

Location

Cons:

Staff, room size and view

2026-08-25 • via Nuitee
C
Christine • extended_group • de
9
Hervorragend
Pros:

Top Lage, große Zimmer und Badezimmer. Alles sehr sauber.

2026-08-24 • via Nuitee
H
Heiko • solo_traveller • de
9
2026-08-24 • via Nuitee