Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Dated furnishings
Cleanliness issues
Miscommunication about amenities

Categories

Cleanliness
8.64
Some comments mentioned cleanliness issues, such as dated furnishings and general maintenance.
Service
10
Overall service was praised with friendly and efficient staff, except for a specific checkout incident.
Location
10
Location was frequently highlighted as excellent with easy access to major attractions.
Room Quality
8.64
Room quality was noted as comfortable but dated with some issues regarding views.
Amenities
9.14
Amenities were generally well-rated, although some guests wanted more features like a hot tub.
Value for Money
9.64
Value perception was positive, especially concerning location and overall service.
Food and Beverage
9.14
Food quality was mentioned positively, especially room service and dining options.
Overall Experience
10
Guests generally had a very positive experience with some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:35

Property Description

Rooftop Lounge with City Skyline Views

Experience breathtaking views of the city skyline from our rooftop lounge at Loews Chicago Hotel. Enjoy the perfect blend of luxury and comfort with modern amenities in every guestroom, showcasing a unique Chicago design and stunning city and lake views.

On-Site Dining and Indoor Lap Pool

Indulge in a culinary journey at our modern restaurant and take a refreshing dip in our large indoor lap pool. Unwind and relax in style while staying connected with complimentary WiFi access throughout the hotel.

State-of-the-Art Facilities and Convenient Location

Host successful meetings in our spacious boardrooms with video conferencing capabilities, and stay active at our 24-hour fitness centre. Conveniently located near major attractions like Millennium Park and the Magnificent Mile, Loews Chicago Hotel offers the perfect blend of business and leisure.

Book now to elevate your Chicago experience at Loews Chicago Hotel and enjoy exclusive perks with our Destination Fee.

Important information:

For the Valet Parking, an Electrical Vehicle (EV) charging available for $40 additional.

The property may charge the amount of the first nights stay any time after booking.

Please note that when booking the Breakfast Included Rate, that breakfast is only provided for 2 guests.

The parking is located at AMC River East 21, located at 322 E. Illinois.

The Destination Fee will include the following:

$10 Uber credit or $10 credit towards parking per stay*
Daily premium Wi-Fi (valued at $12.95/day)
Complimentary drip coffee and 50% off pastries at Four/Five Grab & Go (from 12pm - 3pm)
10% off local entertainment at Milk + Honey Spa, Big Bus Tours, and Volare**
10% off guest laundry and dry cleaning services (24-hour processing time)

*Valid during hotel stay and only in the Chicago area. Credit activated upon check-in and expires at 4pm day of departure. Guest notified via Uber text upon activating credit.

**Excludes alcohol.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Feb 10, 2026 until Tue, Jun 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 78 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1825 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 8.64
Amenities: 9.14
Value for Money: 9.64
Food and Beverage: 9.14
Overall Experience: 10
R
Rob • couple • gb
10
A super treat
Pros:

Great location, very nice hotel, super comfortable bed

Cons:

Pricey

2026-07-03 • via Nuitee
R
Rockefeller • family_with_children • us
10
Amazing
Pros:

Easy to get around the city, bar, the room clean.

Cons:

Nothing

2026-07-02 • via Nuitee
M
Marcelo • solo_traveller • ar
9
2026-06-29 • via Nuitee
M
Marcelo • solo_traveller • ar
9
2026-06-29 • via Nuitee
S
sigal • couple • il
10
מלון ברמה גבוהה, נעים מאוד לשהייה ומפנק.
Pros:

מיקום מושלם, חדר מרווח ונקי. הלובי היה נהדר לצפייה במשחקי המונדיאל.

Cons:

לא צוין בהזמנה שהבריכה בשיפוץ.

2026-06-29 • via Nuitee
K
Kastriot • family_with_children • us
7
Pros:

Terrible service at the brecfast slow and they just don’t care

Cons:

Location

2026-06-28 • via Nuitee
C
Colin • solo_traveller • au
10
2026-06-27 • via Nuitee
D
David • couple • gb
9
We stayed three nights exploring Chicago. The Loews Hotel was ideal for us given its comfort and location. We didn’t eat
Pros:

Great central location and a clean hotel

2026-06-27 • via Nuitee
T
Thierry BOISNARD • solo_traveller • fr
8
Très bien.
Pros:

L'espace dans le chambre,
Les équipements,
Les restaurants

Cons:

Les moquettes usagées des couloirs
La faible pression d'eau dans la douche.
Le frigo qui faisait un bruit énorme.
Au petit déjeuner, quand on est seul, on est systématiquement orienté vers le comptoir. Les tables assises sont réservées à 2 personnes minimum.

2026-06-26 • via Nuitee
M
Marina • extended_group • us
10
The most beautiful stay and weekend.
Pros:

Location was fantastic. Ambiance was amazing. Wonderful hotel.

2026-06-22 • via Nuitee
S
Sara-Jane • family_with_children • au
10
A fabulous stay in a beautiful hotel
Pros:

The property is in a great location and is absolutely beautiful. The staff were amazing also and were so helpful. We really loved our stay.

2026-06-21 • via Nuitee
M
Maria Lucia • family_with_children • ar
9
2026-06-19 • via Nuitee
T
Terri-Beth • family_with_children • us
10
2026-06-18 • via Nuitee
C
Carissa • couple • us
10
Pros:

The location n my room view of the river

Cons:

The pool was closed n the parking

2026-06-18 • via Nuitee
J
Jeff • solo_traveller • us
10
Just WOW
Pros:

My girlfriend and I stayed here for three nights and It was outstanding! Only complaint was the rooftop bar was closed. The staff was friendly, room was magnificent and the view was incredible. One of the best hotels we have been to.

2026-06-17 • via Nuitee
A
Andrea • solo_traveller • it
8
Cons:

La.piscina era in manutenzione e considerando che era estate l'hontrovato molto strano e comunque un servizio in meno a cui l'hotel per correttezza.doveva applicare uno sconto

2026-06-15 • via Nuitee
P
Pinault • solo_traveller • fr
6
Cons:

complexité pour ajouter 1 jour à mon séjour.

2026-06-14 • via Nuitee
M
Michelle • couple • us
10
2026-06-13 • via Nuitee
G
Gulnoza • solo_traveller • uz
7
Pros:

Номер

Cons:

Завтрак

2026-06-13 • via Nuitee
L
Liliana • couple • pe
10
Fantástica
Pros:

La habitación con una vista maravillosa

2026-06-11 • via Nuitee