Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Dated furnishings
Cleanliness issues
Miscommunication about amenities

Categories

Cleanliness
8.64
Some comments mentioned cleanliness issues, such as dated furnishings and general maintenance.
Service
10
Overall service was praised with friendly and efficient staff, except for a specific checkout incident.
Location
10
Location was frequently highlighted as excellent with easy access to major attractions.
Room Quality
8.64
Room quality was noted as comfortable but dated with some issues regarding views.
Amenities
9.14
Amenities were generally well-rated, although some guests wanted more features like a hot tub.
Value for Money
9.64
Value perception was positive, especially concerning location and overall service.
Food and Beverage
9.14
Food quality was mentioned positively, especially room service and dining options.
Overall Experience
10
Guests generally had a very positive experience with some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:35

Property Description

Rooftop Lounge with City Skyline Views

Experience breathtaking views of the city skyline from our rooftop lounge at Loews Chicago Hotel. Enjoy the perfect blend of luxury and comfort with modern amenities in every guestroom, showcasing a unique Chicago design and stunning city and lake views.

On-Site Dining and Indoor Lap Pool

Indulge in a culinary journey at our modern restaurant and take a refreshing dip in our large indoor lap pool. Unwind and relax in style while staying connected with complimentary WiFi access throughout the hotel.

State-of-the-Art Facilities and Convenient Location

Host successful meetings in our spacious boardrooms with video conferencing capabilities, and stay active at our 24-hour fitness centre. Conveniently located near major attractions like Millennium Park and the Magnificent Mile, Loews Chicago Hotel offers the perfect blend of business and leisure.

Book now to elevate your Chicago experience at Loews Chicago Hotel and enjoy exclusive perks with our Destination Fee.

Important information:

The property may charge the amount of the first nights stay any time after booking.

Please note that when booking the Breakfast Included Rate, that breakfast is only provided for 2 guests.

The parking is located at AMC River East 21, located at 322 E. Illinois.

Resort fee includes the following: The Destination Fee will include the following:

- $10 Uber credit per stay (valid during hotel stay and only in Chicago area. It is activated at check-in and expires at 4:00PM day of departure)
- $10 daily food and beverage credit
- 10% off local entertainment at Milk + Honey, Big Bus Tours, and Volare
- Daily Premium Wi-Fi
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Feb 10, 2026 until Tue, Jun 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 78 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1802 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 8.64
Amenities: 9.14
Value for Money: 9.64
Food and Beverage: 9.14
Overall Experience: 10
D
damian • couple • gb
9
2026-05-14 • via Nuitee
M
Marcelo • solo_traveller • ar
10
2026-05-12 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Pros:

Bardzo dobry hotel o idealnej lokalizacji. Korzystny stosunek jakości do ceny. Duzy, wygodny pokoj, wygodne łózko. Cena lepsza niż w podobnych hotelach w tej samej lokalizacji.

2026-05-09 • via Nuitee
L
Lenora • extended_group • us
10
Pros:

This was an excellent stay and can’t wait to come back again!!!

Cons:

Everything was 1000%

2026-04-29 • via Nuitee
N
Nicole • couple • us
1
Booking.com did a bad job
Pros:

Room was clean, location was good.

Cons:

Booking.com had wrong information about them having a pool. No information was given on breakfast that was included… which wasn’t actually included it was just a credit of $30 per day. 2 people don’t actually get breakfast.

2026-04-27 • via Nuitee
M
MKH92 • solo_traveller • pl
1
2026-04-26 • via Nuitee
D
Derrick • solo_traveller • us
10
Excellent food, comfy bed, an great staff!
Pros:

Lovely staff and great experience

Cons:

The devote and staff making me and my partner feel comfortable.

2026-04-25 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Everything

2026-04-22 • via Nuitee
N
nicola • solo_traveller • ca
9
2026-04-21 • via Nuitee
M
Matthieu • extended_group • fr
8
Bel hôtel
Pros:

bel hotel avec tout le confort attendu, propre, personnel au rendez et très bien placé.

Cons:

En arrivant à l'hotel, on m'a proposé une chambre supérieur pour 60dollars supplémentaires (2nuits). j'ai accepté, car à l'acceuil on m'a vendu la vu sur le lac. Nous étions au 5eme etage vu ville. Il y a plus de 35 étages dans le bâtiment...

2026-04-20 • via Nuitee
A
Alin • family_with_children • us
5
2026-04-20 • via Nuitee
D
Dawn • couple • gb
10
Family city break as part of a multi centre holiday
Pros:

Fantastic. Really high standard in a great location

Cons:

Nothing

2026-04-19 • via Nuitee
D
Dawn • solo_traveller • gb
10
Family city break
Pros:

Great all round

Cons:

Nothing

2026-04-19 • via Nuitee
O
Oliver • couple • se
8
2026-04-17 • via Nuitee
T
Theresa • family_with_children • us
10
Great hotel and staff
Pros:

This Loews is walking distance to many attractions and the river.
It was immaculate and staff were helpful and efficient.

Cons:

The sink needs to be plunged.

2026-04-16 • via Nuitee
A
Alexander • solo_traveller • ch
9
2026-04-15 • via Nuitee
J
J. • couple • nl
9
Prima!
Pros:

Prachtig uitzicht over Lake Michigan vanuit de kamer. Het hotel ligt fantastisch en vanuit het hotel zijn de meeste sights goed te voet bereikbaar. Het ontbijt was goed. De hotellobby is gezellig en levendig. Ik zou dit hotel zeker aanraden.

Cons:

De schoonmaak van de kamer vindt elke ochtend rond 8-9 uur plaats. Rond die tijd gaan de dames van de schoonmaak op je deur kloppen om te vragen of ze al mogen beginnen in je kamer. Dat heb ik nergens anders zo "opdringerig" meegemaakt. Opgelost door een "note" aan de deurklink aan de buitenkant van de kamerdeur te hangen. Ontbijtfaciliteiten: onvoldoende ruimte in de ontbijtzaal om zonder reservering in de ochtend heen te kunnen gaan. Dat was wel jammer en was onvoldoende duidelijk gecommuniceerd. Parkeren is duur in Chicago, dus ook via het hotel.

2026-04-13 • via Nuitee
S
Shannon • couple • us
7
Very nice city view from 14th floor
Pros:

Room was nice, clean

Cons:

The shower lever, head and drain need some updates

2026-04-06 • via Nuitee
E
Ernest • couple • pl
9
Fantastyczny hotel
Pros:

Duży apartament, duża łazienka, bardzo miły i pomocny personel. Nieźle wyposażona siłownia.

Cons:

Nieczynny basen. Śniadania nie w formie bufetu tylko dania z karty co ogranicza wybór i powoduje kolejki oczekujących na stolik ale jak na standardy amerykańskich hoteli bardzo smaczne.

2026-04-06 • via Nuitee
J
Jonathan • family_with_children • gb
10
2026-04-05 • via Nuitee