Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (near Michigan Avenue/central)
Clean rooms and daily housekeeping
Very comfortable beds and spacious rooms
Friendly, helpful and responsive staff
On-site bakery, coffee shop and late bar
Cafe available early on race day / race support items
Modern, stylish rooms and nice views
Early check-in available in some cases
Cons:
Perceived as overpriced / not good value for money
Very expensive parking fees
Bottled water in-room expensive
Pool closed / under construction with no compensation
Occasional brisk/expeditious reception
One report of persistent car fumes affecting a stay
Some comments that breakfast is mediocre and pricey
Noise from an external strike affected sleep for one guest

Categories

Cleanliness
9.5
Many guests praise daily housekeeping and very clean rooms; isolated report of car fumes affecting one stay.
Service
9.6
Staff repeatedly described as helpful, friendly and responsive (assistance for marathon guests, early check-in); a few notes about brisk/expedited reception that could be improved.
Location
9.7
Consistently noted as perfect/ideal — central, near Michigan Avenue, river and public transport; repeatedly highlighted as a primary strength.
Room Quality
9.5
Rooms described as modern, spacious with very comfortable beds and good views; some comments that the property has a standard business-hotel feel.
Amenities
9
Good on-site options (cafe, bakery, late bar, mini-fridge/coffee) and helpful race-day provisions; offset by a closed pool (under construction) and costly parking.
Value for Money
6
Multiple guests explicitly call the hotel overpriced or not good value (high parking fees, expensive bottled water, general comments of 'not worth the money').
Food and Beverage
9
Breakfast described as varied and à la carte with good bakery/coffee options; a few guests found breakfast mediocre or pricey for the level offered.
Overall Experience
9.7
Overall very positive guest sentiment — many 'excellent' reviews and repeat praise for comfort and staff, with a few service/price-related caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Rooftop Lounge with City Skyline Views

Experience breathtaking views of the city skyline from our rooftop lounge at Loews Chicago Hotel. Enjoy the perfect blend of luxury and comfort with modern amenities in every guestroom, showcasing a unique Chicago design and stunning city and lake views.

On-Site Dining and Indoor Lap Pool

Indulge in a culinary journey at our modern restaurant and take a refreshing dip in our large indoor lap pool. Unwind and relax in style while staying connected with complimentary WiFi access throughout the hotel.

State-of-the-Art Facilities and Convenient Location

Host successful meetings in our spacious boardrooms with video conferencing capabilities, and stay active at our 24-hour fitness centre. Conveniently located near major attractions like Millennium Park and the Magnificent Mile, Loews Chicago Hotel offers the perfect blend of business and leisure.

Book now to elevate your Chicago experience at Loews Chicago Hotel and enjoy exclusive perks with our Destination Fee.

Important information:

Electrical Vehicle (EV) charging available for an additional $40 per night.

The property may charge the amount of the first night's stay any time after booking.

Please note that when booking the Breakfast Included Rate, breakfast is included for 2 guests per reservation.

The parking is located at AMC River East 21, located at 322 E. Illinois.

The Destination Fee will include the following:

- USD 10 Uber credit or USD 10 credit towards parking per stay

- Daily premium Wi-Fi (valued at USD 12.95 per day)

- Complimentary drip coffee and 50% off pastries from 12:00 to 15:00

- 10% off local entertainment at Milk + Honey Spa, Big Bus Tours, and Volare

- 10% off guest laundry and dry cleaning services (24-hour processing time)

Valid during hotel stay and only in the Chicago area. Credit is activated upon check-in and expires at 16:00 on the day of departure. Guest notified via Uber text upon activating credit.

Excludes alcohol.

Please note that renovation work on the indoor pool will be carried out until December 31, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jul 16, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1681 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.7
Room Quality: 9.5
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9.7
E
Ehud • solo_traveller • il
9
2026-11-02 • via Nuitee
K
Kendrick • couple • us
10
My stay was very nice and I will be staying here again.
Pros:

How close it is to everything.

Cons:

N/A

2026-11-02 • via Nuitee
S
SERGEY • couple • ru
7
Pros:

Clean, stylish hotel with perfect location and housekeeping.

Cons:

Overpriced

2026-10-30 • via Nuitee
D
Dobrin • family_with_children • ro
10
2026-10-30 • via Nuitee
D
Dobrin • family_with_children • ro
10
2026-10-30 • via Nuitee
O
Olga • couple • us
1
I was extremely disappointed with my stay at Loews Chicago Hotel. I chose this hotel specifically because I was looking
2026-10-29 • via Nuitee
M
Moath • couple • sa
10
2026-10-28 • via Nuitee
K
Kostas • family_with_children • gr
10
2026-10-27 • via Nuitee
P
PATRICIA • couple • fr
10
Excellent établissement
Pros:

La propreté des chambres et le ménage fait tous les jours. Le confort exceptionnel des lits. La cafetière et le mini frigo.La taille de la chambre king . Le petit déjeuner varié (choix de salé et sucré) ,plats à la carte ( pas de buffet). Un petit espace à l’accueil pour se faire livrer une deep dish pizza ou d’autres spécialités. 10 minutes à pied de Michigan Avenue.

Cons:

Accueil un peu expéditif, explications rapides,un peu trop…améliorer l’accueil ( adapter le débit des paroles pour les étrangers qui n’ont pas une pratique quotidienne de l’anglais SVP) et ce sera parfait.

2026-10-24 • via Nuitee
T
Teresa • couple • br
9
2026-10-22 • via Nuitee
J
Jahir • couple • us
8
2026-10-21 • via Nuitee
D
Dmitry • couple • gb
9
Pros:

Amazing staff, nice and clean rooms, perfect location

Cons:

Bottles of water in the room cost 9USD)))

2026-10-20 • via Nuitee
A
Allen • couple • au
9
Great location and service
Pros:

Great location
Nice late bar with food for midnight arrival
Very good in hotel bakery and coffee shop

Cons:

Liked it all

2026-10-19 • via Nuitee
B
Basil • couple • mc
6
Nothing is outstanding. It’s not good value for money.
Pros:

Location is good.

Cons:

There’s a strike outside of the hotel so you cannot sleep at night.

2026-10-16 • via Nuitee
H
Haris • extended_group • gr
8
Pros:

I visited Chicago for the marathon. The hotel provided bananas water and protein bars the days before. Cafe was open since five o clock the race day.

2026-10-15 • via Nuitee
J
Jordi • family_with_children • es
8
2026-10-09 • via Nuitee
E
Eboni • couple • us
8
The staff and room were great, the parking rate per day is way too expensive.
Pros:

The staff and rooms were exceptionally well!!

Cons:

The price was a little steep and parking for the night was very unreasonable

2026-10-08 • via Nuitee
L
Leonid • solo_traveller • us
9
2026-09-19 • via Nuitee
O
oyama • extended_group • jp
6
2026-09-18 • via Nuitee
B
Bianca • couple • us
8
2026-09-17 • via Nuitee