Alpenhotel Fernau

Hotels
9 (188 reviews)
Scheibe 66 , Neustift im Stubaital , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Some amenities are outdated
Minor pricing discrepancies at checkout

Categories

Cleanliness
8.71
Rooms were clean and well-maintained, but some amenities showed signs of age.
Service
9.68
Staff were consistently friendly, attentive, and went above and beyond.
Location
9.22
Ideal location with easy access to ski bus and beautiful views.
Room Quality
8.17
Rooms were spacious but dated in decor; comfort level was high.
Amenities
8.7
Good amenities available, but some features need updating.
Value for Money
9.16
Great value given the overall experience and quality of services.
Food and Beverage
9.21
Food was exceptional, with varied options that were well-prepared.
Overall Experience
9.18
Overall, a delightful stay with minor issues that were resolved promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:16

Property Description

Luxurious Mountain Retreat

Spectacular Views: Situated above Neustift in the Stubai Valley, Alpenhotel Fernau offers breathtaking views at 1,000 metres above sea level.

Culinary Delights: Indulge in half-board with a scrumptious breakfast buffet, daily cake buffet, and a delectable 4-course dinner, including a salad buffet.

Relax and Rejuvenate: Unwind in the spa area with a gym, take a dip in the heated outdoor pool, or enjoy outdoor activities like tennis.

Experience the ultimate mountain getaway at Alpenhotel Fernau. Book now for an unforgettable stay!

Important information:

Please inform the hotel in advance if you arrive after 18:00.

Please note that from June to September the Stubai Super Card is included in the price.

New Year's Eve surcharge is 100 EUR per person, binding from the age of 16 years.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 29, 2025 until Fri, May 29, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for € 25 per person per night when using an available extra bed.
    Children from 6 years old to 10 years old stay for € 45 per person per night when using an available extra bed.
    Children from 11 years old to 16 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 188 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
Cor61 • solo_traveller • nl
8
Fijn wintersport hotel met prima service
Pros:

Fijn Hotel met hele goede service. Het eten was prima en voldoende keus.
De kamer werd elke dan schoongemaakt en voorzien van schone handdoeken.
Mooie Bar waar je prima een drankje kan nuttigen en s'avonds fijn kan zitten.
Prijs en kwaliteit is prima op orde.
Ligging vh Hotel in Neustift is goed, de skibus stopt voor de deur. De kamer was iet wat gedateerd maar verder prima in orde, schoon, mooi balkon en prima bed

Cons:

In het hotel en ook op de kamers was het wel erg warm en dat tijdens de winterperiode.
Om redelijk te kunnen slapen zette ik nachts de balkondeur open. Maar dat blijft natuurlijk altijd persoonlijk.

2026-02-14 • via Nuitee
B
Beate • couple • de
9
Pros:

Super Lage Skibushaltestelle direkt vor der Tür.Alle Mitarbeiter super nett und immer freundlich.Einige Zimmer etwas in die Jahre gekommen aber sehr sauber.Frühstück und Abendessen sehr lecker und abwechslungsreich.Gerne wieder.

2026-01-31 • via Nuitee
T
Thomas • extended_group • ch
8
Sehr schön
Pros:

Es waren sehr schöne Ferien. Das Hotel ear aucj gut.

Cons:

Uns hat alles gefallen.

2026-01-20 • via Nuitee
V
Véronique • family_with_children • be
10
Pros:

Très beau séjour dans cet hôtel. On y mange très bien. C'est très propre. Piscine et spa au top !

2026-01-19 • via Nuitee
H
Hans • couple • nl
8
Fantastisch aanbevelenswaardig
Pros:

Ruime ontbijtkeuze; zelfs zalm of makreel een aantal keer beschikbaar; vriendelijk personeel; heerlijke sauna faciliteiten; en zwembad buiten;fantastisch!

Cons:

Voor sommigen misschien gedateerde kamer; wij noemen dat authentiek Oostenrijks. Elke dag schoon beddengoed en frisse handdoeken ; top geregeld

2026-01-19 • via Nuitee
A
AndersenJinxuan • solo_traveller • ch
9
Lindo fim de semana na paisagem pictoresca no coração de Tirol. Adorei a hospitalidade da gente
Pros:

A flexibilidade e a gentileza dos funcionáriose.
A boa comida variada do bufete.
O estilo tradicional áustriaco.

A paciência dos camareiros e das camareiras

Cons:

O quarto foi um pouco pequeno.
O horário do SPA foi corto.

2026-01-10 • via Nuitee
S
steven • couple • gb
10
Lovely and comfortable hotel in a great location.
Pros:

Location, comfort and facilities

Cons:

Menu was very limited for vegetarians. Repeated food choices that were limited in variety

2026-01-09 • via Nuitee
M
Michał • couple • pl
10
Pros:

Profesjonalna obsługa.
Życzliwość personelu.
Bardzo urokliwy hotel.
Bardzo stylowy.
Liczne figurki/rzeźby Świętych na korytarzach.
Ładne zdjęcia na ścianach.
Pokoje bardzo wyciszone.
Mimo że mieszkaliśmy przy samej windzie - nie było jej słychać.
Bardzo ciepło w pokojach.
Gorąca woda pod prysznicem.
Urozmaicone posiłki na kolacjach.
4 rodzaje saun. Oddzielnie dostarczane ręczniki do saun.

2026-01-07 • via Nuitee
A
Andreea • couple • ro
10
Pros:

Great food. Very clean!

2026-01-06 • via Nuitee
P
Petr Adamec • couple • cz
10
2025-12-31 • via Nuitee
A
Anna • couple • it
10
2025-12-30 • via Nuitee
B
Birgit • couple • de
10
Weihnachten wie im Märchen
Pros:

Es gab absolut keine Probleme oder Kriterien zurr Beanstandung. Von der ersten Minute fühlte man sich bestens aufgehoben und umsorgt...außergewöhnliche Versorgung und Bemühungen vor ALLEM von Monika (Rezeption) und André (Bar)...

Cons:

Es gibt NICHTS zum Bemängeln

2025-12-29 • via Nuitee
V
Vlastimil • family_with_children • cz
9
Pros:

Snídaně byla dobrá a bohatá, zastávka skibusu přímo před hotelem. Personál ochotný a vstřícný.

2025-12-25 • via Nuitee
A
Alexander • couple • de
8
2025-12-25 • via Nuitee
M
Michal • couple • cz
10
2025-12-18 • via Nuitee
D
Dalibor • family_with_children • cz
9
Pros:

Perfektní čistota, velmi příjemný personál. Starý pokoj, velmi prostorný s krásným balkónem a skvělým výhledem. Příjemný welness. 15 minut autem na ledovec.

Cons:

Při placení na konci pobytu nesrovnalosti kolem ceny. Sice se to vyřešilo, ale je to černá tečka na konci jinak velmi příjemného pobytu.

2025-12-18 • via Nuitee
C
Christof • extended_group • de
9
Pros:

Wir hatten ein wirklich tolles Zimmer, sehr groß mit 2 einzelnen Betten, Sitzecke und Sofa, großer Schrank, getrenntes Bad und WC, großer Balkon. Frühstück und Abendessen sind sehr gut, die Bar ist gemütlich mit großem Feuer. Das Personal ist sehr freundlich. Der Bus zum Skigebiet hält direkt vor dem Haus.

2025-12-16 • via Nuitee
M
Michael • extended_group • at
9
Pros:

Sehr sauber, liebevoll dekoriert. Sehr freundlich

2025-12-14 • via Nuitee
I
ines • couple • de
8
2025-12-08 • via Nuitee
R
Roger • extended_group • de
8
Familiär geführtes Hotel, gemütlich
Pros:

Sehr gut

2025-12-02 • via Nuitee