Alpenhotel Fernau

Hotels
9 (209 reviews)
Scheibe 66 , Neustift im Stubaital , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Some amenities are outdated
Minor pricing discrepancies at checkout

Categories

Cleanliness
8.71
Rooms were clean and well-maintained, but some amenities showed signs of age.
Service
9.68
Staff were consistently friendly, attentive, and went above and beyond.
Location
9.22
Ideal location with easy access to ski bus and beautiful views.
Room Quality
8.17
Rooms were spacious but dated in decor; comfort level was high.
Amenities
8.7
Good amenities available, but some features need updating.
Value for Money
9.16
Great value given the overall experience and quality of services.
Food and Beverage
9.21
Food was exceptional, with varied options that were well-prepared.
Overall Experience
9.18
Overall, a delightful stay with minor issues that were resolved promptly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:16

Property Description

Luxurious Mountain Retreat

Spectacular Views: Situated above Neustift in the Stubai Valley, Alpenhotel Fernau offers breathtaking views at 1,000 metres above sea level.

Culinary Delights: Indulge in half-board with a scrumptious breakfast buffet, daily cake buffet, and a delectable 4-course dinner, including a salad buffet.

Relax and Rejuvenate: Unwind in the spa area with a gym, take a dip in the heated outdoor pool, or enjoy outdoor activities like tennis.

Experience the ultimate mountain getaway at Alpenhotel Fernau. Book now for an unforgettable stay!

Important information:

Please inform the hotel in advance if you arrive after 18:00.

Please note that from June to September the Stubai Super Card is included in the price.

New Year's Eve surcharge is 100 EUR per person, binding from the age of 16 years.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 29, 2025 until Fri, May 29, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for € 25 per person per night when using an available extra bed.
    Children from 6 years old to 10 years old stay for € 45 per person per night when using an available extra bed.
    Children from 11 years old to 16 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 209 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
M
maarten • couple • fr
9
2026-04-20 • via Nuitee
C
CNE2606 • couple • de
8
2026-04-20 • via Nuitee
A
AHAP • couple • pl
10
Fantastycznie.
Pros:

Byliśmy w tym hotelu już 10 raz i zawsze byliśmy zadowoleni, dlatego chętnie tam wracamy co roku tej samej porze w kwietniu.

Cons:

W tym roku trochę gorsze obiadokolacje w stosunku do poprzednich lat pod względem wyboru dań.

2026-04-19 • via Nuitee
A
Alexander • solo_traveller • ch
7
In die Jahre gekommen...
Pros:

Frühstück und Abendessen waren sehr gut. Ruhige Gartenseite zum Verweilen.

Cons:

Als wir angekommen sind, wurden wir Minutenlang ohne Begrüssung ignoriert! Das Hotel hat definitiv schon bessere Jahre gesehen unter anderem auch der Saunabereich mit Betonfussboden.

2026-04-17 • via Nuitee
S
Silvia K. • solo_traveller • de
8
Good hotel with a Tirolean flavour
Pros:

The room was comfortable, very spacious. Everybody was welcoming and ready to help in English. Both breakfast and dinner were very tasty.

Cons:

The room was a bit noisy, I could hear another guest snoring at night.

2026-04-14 • via Nuitee
S
Sonja • extended_group • de
8
Pros:

Sehr schöne Deko Tolles Frühstück Tolles Ambiente Sehr freundliches Personal

2026-04-13 • via Nuitee
E
Elena • family_with_children • mt
8
2026-04-12 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-04-11 • via Nuitee
A
ALESSIO • solo_traveller • it
9
2026-04-08 • via Nuitee
M
Massimo • couple • it
8
2026-04-06 • via Nuitee
P
Pavel • extended_group • cz
8
2026-03-31 • via Nuitee
B
Bartłomiej • couple • pl
10
Super miejscówka
Pros:

Super SPA jedzonko przepyszne, personel uśmiechnięty i pomocny.

Cons:

Brak

2026-03-29 • via Nuitee
A
Anja • couple • de
9
Pros:

Sehr freundliches Personal.

2026-03-27 • via Nuitee
L
Lucas C. • couple • ch
8
Angenehm
Pros:

Das Ambiente

Cons:

Nichts

2026-03-19 • via Nuitee
D
David • solo_traveller • at
10
2026-03-15 • via Nuitee
S
Stefan • couple • de
9
2026-03-14 • via Nuitee
A
Aletta • couple • hu
10
2026-03-01 • via Nuitee
K
Katarzyna • couple • pl
10
Wyjątkowy
Pros:

Wszystko - bardzo pomocny personel, wyjątkowa wygoda i czystość, pyszne jedzenie

Cons:

-

2026-02-24 • via Nuitee
C
Cor61 • solo_traveller • nl
8
Fijn wintersport hotel met prima service
Pros:

Fijn Hotel met hele goede service. Het eten was prima en voldoende keus.
De kamer werd elke dan schoongemaakt en voorzien van schone handdoeken.
Mooie Bar waar je prima een drankje kan nuttigen en s'avonds fijn kan zitten.
Prijs en kwaliteit is prima op orde.
Ligging vh Hotel in Neustift is goed, de skibus stopt voor de deur. De kamer was iet wat gedateerd maar verder prima in orde, schoon, mooi balkon en prima bed

Cons:

In het hotel en ook op de kamers was het wel erg warm en dat tijdens de winterperiode.
Om redelijk te kunnen slapen zette ik nachts de balkondeur open. Maar dat blijft natuurlijk altijd persoonlijk.

2026-02-14 • via Nuitee
B
Beate • couple • de
9
Pros:

Super Lage Skibushaltestelle direkt vor der Tür.Alle Mitarbeiter super nett und immer freundlich.Einige Zimmer etwas in die Jahre gekommen aber sehr sauber.Frühstück und Abendessen sehr lecker und abwechslungsreich.Gerne wieder.

2026-01-31 • via Nuitee