NewCity Suites & Apartments

Hotels
Independent
7.6 (52 reviews)
39 Chark Compound, infront of new AUC Campus, New Cairo , New Cairo , EG

Children allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Picnic area
Elevator
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 20:50

Property Description

Luxurious Amenities
Take advantage of the 24-hour fitness center, terrace, and garden for relaxation and stunning views. Indulge in the complimentary wireless internet, concierge services, and picnic area for added convenience.

Culinary Delights
Savor a delicious meal at the on-site restaurant or opt for 24-hour room service. Enjoy daily cooked-to-order breakfasts for a fee, ensuring a delightful start to your day.

Convenience and Comfort
Featuring 20 individually decorated guestrooms with modern amenities like minibars and LED TVs. Stay connected with complimentary wireless internet, and unwind in the private bathrooms with rainfall showers and premium toiletries. Book now to experience NewCity Suites & Apartments and explore nearby attractions effortlessly.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 52 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
4
Pros:

The property is very clean and okay but communication was poor. They were very strict regarding visitors and they have to turn my friend away from visiting.

2025-05-04 via Nuitee
E
Erin family
10
Pros:

My stay at New City was amazing. The staff was attentive and friendly and the location across from the American University of Cairo was ideal!

2025-04-29 via Nuitee
C
Cesar
10
Pros:

Todo perfecto sin quejas

2025-03-02 via Nuitee
E
EGE
10
Pros:

Thanks for everything, all was perfect. Especially to have on TV Online Netflix service in rooms, big plus.One of my favourite place which will come again sure...

2025-01-10 via Nuitee
K
Khadija
8
Pros:

J étais avec une amie on était très contente de notre séjour l état général bien propre près d un centre commercial restaurant cinéma. Le personnel était très gentil et serviable.

2024-04-18 via Nuitee
N
Naoko
10
Pros:

早朝に訪れても無料でチェックインさせてくれました。

2023-10-25 via Nuitee
M
Mason friends
10
Pros:

Room was very spacious and clean. The manager was extremely helpful as well. There is a nice mall right next door with plenty of good restaurants to choose from.

2023-10-24 via Nuitee
N
Nas
2
Pros:


Bad customers service

2023-08-08 via Nuitee
H
Hatem Sayed
2
Pros:

Rude reception

2023-02-18 via Nuitee
R
Robert
10
Dec 7 arrival to Egypt 🇪🇬
Pros:

When we arrived very early in the morning of our check-in day, the hotel staff (Mohamed Yousef) greeted us very happily and made us feel very welcome after our long international flight from Mexico. He went well above and beyond for us in doing everything in his power to make us comfortable and relaxed while we waited until the earliest possible opportunity to check in to our room. We were so relieved to have such a friendly professional who empathized with us in our timing situation. Superb service!

2022-12-16 via Nuitee
M
Mohamed family
10
Pros:

Clean staff so nice

2022-10-19 via Nuitee
E
EJIKE
8
Pros:

Central location. Good value for money.

2022-06-20 via Nuitee
A
Abeer
10
Pros:

Sehr freundliche Personal mit etwas Trinkgeld machen wirklich alles was man braucht. Sehr ruhig, Einkaufsmöglichkeiten in 2 Minuten zu Fuß erreichbar, mit Über ist man frei und die Straßen sind mittlerweile Klasse ausgebaut in diese Gegend. Ich bin immer gut bedient dort und bin sehr zufrieden.

2022-05-08 via Nuitee
H
H
2
Pros:

Old towels, dirty,no transportation,

2022-03-17 via Nuitee
B
Begad
10
Egypt trip
Pros:

Great and cozy

2021-12-19 via Nuitee
V
Verified traveler
10
A very nıce hotel
Pros:

It was amazıng the Staff was very helpfull ,kınd and very polıte

2021-09-24 via Nuitee
E
Emad
8
Good
Pros:

it's good for business

2021-07-02 via Nuitee
V
Verified traveler partner
4
Pros:

This place is hidden on a dirt road with loud construction everywhere.
The Bed was the absolute worse bed that I have ever slept on, you can feel every spring hurt your body.
The couch was ripped and was painfully uncomfortable. When you open the kitchen cabinets, it smells like roach spray. After speaking to the manager about these issues, he refused to move me to another room unless I paid him more money. This is not the way to treat a long term guest who has been there for an exceptionally long time. If the management is terrible, then the rest is self explanatory.
The only good thing about this place was the housekeeping crew.
You've been warned, do not waste your time at the New City Aparthotel Apartment(s) Hotel.

2021-05-17 via Nuitee
Z
Zaher
8
Satisfied and will book again if needed
Pros:

The place has a very good location, there is a nice mall close by and the area is good.
The hotel needs some renovation it gives you a dark feeling at first then you get used to it.
Overall its good for short stay it has almost everything needed.

2021-03-09 via Nuitee
O
Omar self
10
Pros:

Great location.
Clean rooms.
Reasonable price.
All was good.
Thank you.

2021-01-25 via Nuitee