Estelar Villavicencio Hotel & Centro De Convenciones

Hotels
Hoteles Estelar
9.2 (481 reviews)
Avenida 40 No. 11 Costado Norte de Metrokia , Villavicencio , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Variety of breakfast items
Helpful staff
Cons:
Cleanliness issues
Noise disturbances
Service responsiveness

Categories

Cleanliness
8.61
Concerns about cleanliness in bathrooms and cleanliness issues reported.
Service
9.78
Staff are described as helpful and friendly, but there were issues with service responsiveness.
Location
9.62
Good location mentioned for viewing Christmas lights and general accessibility.
Room Quality
8.57
Comfortable rooms mentioned, but issues with noise and room changes reported.
Amenities
9.6
Facilities like the pool and breakfast are praised, only minor complaints noted.
Value for Money
9.06
Some reviews suggested value for money is overestimated.
Food and Beverage
8.61
Breakfast variety praised but food quality in the restaurant declined.
Overall Experience
9.78
General satisfaction with several highlighted features, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Luxurious Accommodations

Indulge in comfort and style at Estelar Villavicencio Hotel & Centro De Convenciones. Each room is equipped with modern amenities like a cable TV, air conditioning, and a minibar. Relax in your private bathroom with complimentary toiletries and enjoy the convenience of an iPod dock in your room.

Impressive Facilities

Take advantage of our on-site fitness center to stay active during your stay. Need to host a meeting or event? We offer top-notch meeting facilities and a helpful tour desk. Let us take care of your ironing needs with our ironing service.

Gourmet Dining Experience

Savor exquisite gourmet cuisine at our restaurant, offering a diverse menu of international and national dishes. Treat your taste buds to a culinary journey without leaving the hotel.

Experience the best of Villavicencio at Estelar Villavicencio Hotel & Centro De Convenciones. Book your stay now for a memorable getaway.

Important information:

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.

All guests are required to show a photo identification upon check-in.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that dogs and cats will incur an additional charge of $130,000 COP per day. Please note that a maximum of 1 pet is allowed per room and only pets with a maximum weight of 13 kg or less can be accommodated. Please contact the property in advance of your stay to check the availability of pet-friendly rooms. Please note pets cannot be left unattended.

Please note that if you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).

If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VVC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 110,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 481 reviews
Cleanliness: 8.61
Service: 9.78
Location: 9.62
Room Quality: 8.57
Amenities: 9.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.78
D
Daniel couple as
10
2026-05-06 via Nuitee
F
FERNEY DAVID couple co
10
2026-05-06 via Nuitee
M
María Valentina couple co
10
2026-05-06 via Nuitee
M
Mina Parra couple co
10
Bien
Pros:

Excelente las instalaciones buenas limpieza total buena atención y excelente alimentación
Me encanta estelar villancicos más por su ubicación

2026-05-05 via Nuitee
M
Mauricio couple co
5
2026-05-04 via Nuitee
J
JUAN MANUEL family_with_children co
8
Pros:

Muy bonito y cómodo

Cons:

Algunas personas no tan amables

2026-05-04 via Nuitee
M
Mauricio couple co
5
Regular
Pros:

Ubicación y restaurante

Cons:

Las áreas húmedas pequeñas y desordenadas, sin empleados para colaborar . El desayuno mal organizado, hubo momentos en que no había nada en los
samovares estaban sin contenido a las 9 de la am. Mal presentados y falta un capitán del restaurante para organizar .

2026-05-04 via Nuitee
D
Daniel couple as
10
2026-05-03 via Nuitee
M
Maria Camila couple co
10
2026-05-02 via Nuitee
E
Edwar solo_traveller co
10
2026-04-28 via Nuitee
D
didier mauricio couple co
9
2026-04-27 via Nuitee
O
Olga Janneth solo_traveller co
8
Pros:

Instalaciones

Cons:

Llegamos a media noche
Y tuvimos que salir a la 1 de la tarde si no teníamos qué pagar más
Las gaseosas de la habitación son demasiado caras

2026-04-27 via Nuitee
G
guio solo_traveller co
10
Pros:

Todo bien

Cons:

No hubo nada malo

2026-04-26 via Nuitee
E
Enyth Elvira extended_group co
10
Pros:

Todo

Cons:

Todo me gustó

2026-04-25 via Nuitee
A
Arqmotion family_with_children co
3
Pésimo staff
Pros:

La ubicación

Cons:

El staff es muy incompetente tomaron 2 semanas para envíame una bolsa de ropa mojada y la enviaron podrida. Gracias por nada !

2026-04-21 via Nuitee
D
Dionicio family_with_children co
10
Excelente
Pros:

Las instalaciones

Cons:

Que no hay habitación disponible al llegar

2026-04-21 via Nuitee
C
Caterine solo_traveller co
10
2026-04-20 via Nuitee
W
Wendy solo_traveller co
9
Pros:

La atención del personal.

Cons:

El olor a comida por los pasillos de las habitaciones, debido a los restos de la misma q los huéspedes dejan frente a su habitación, con el menaje del servicio al cuarto.

2026-04-20 via Nuitee
W
WILLIAM ANDRES family_with_children co
10
Muy bueno
Pros:

Excellent, desayuno delicioso

Cons:

Nada todo muy bien

2026-04-20 via Nuitee
J
Jose Ruben solo_traveller co
10
Pros:

El trato con las mascotas....

2026-04-20 via Nuitee