Hotel Royal Chiao Hsi

Hotels
•
Hotel Royal
9.1 (2238 reviews)
No. 69, Wufeng Road , Jiaoxi , tw

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable amenities
Cons:
Cleanliness concerns
High price point

Categories

Cleanliness
8.49
A guest mentioned an issue with pink particles during a hot spring experience.
Service
9.96
Multiple reviews highlighted the exceptional service and attentiveness of staff.
Location
9
Generally favorable but noted some limitations on hiking opportunities due to rain.
Room Quality
8.95
Guests found the rooms comfortable, though one mention of soft beds exists.
Amenities
9.48
Extensive facilities and enjoyable amenities were frequently praised.
Value for Money
8.44
A guest expressed a desire for more affordability relative to high standards.
Food and Beverage
8.99
Buffet options received high praise, though some feedback suggested room for improvement.
Overall Experience
9.46
Overall satisfaction was consistently reported with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:06

Property Description

Luxurious Hot Springs and Spa Treatments
Indulge in the rejuvenating experience of open-air hot spring pools and pampering spa treatments at Hotel Royal Chiao Hsi. Relax and unwind in style.

Modern Suites with Stunning Views
Experience the breathtaking beauty of the scenic mountains from the comfort of your air-conditioned suite, elegantly decorated in Japanese or Western style. Enjoy modern amenities including free WiFi, flat-screen TV, and a well-stocked minibar.

Diverse Dining Options
Savor a culinary journey at Zen Garden Fusion Cuisine with a sushi bar or delight in an international buffet at View Western Restaurant. Conclude your day with cakes and Japanese sake at the Lobby Bar.

Book your stay at Hotel Royal Chiao Hsi and elevate your getaway with luxury and comfort.

Important information:

Please note that Yoga classes are available at this property. Additional charges will be applied separately.

Please note that the property may preauthorize your credit card up to the full reservation amount before arrival.

Other policies :
1. It is recommended that you make a reservation with the hotel after making a reservation to avoid disappointment

2. The hotel can provide baby cots, children's equipment and bath products, please be sure to inform in advance.

3. A maximum of 2 children can stay for free per room booked on this online platform

4. Children aged 0-4 can stay for free. The room includes amenities, excluding meals and extra beds. (The standard of meal fee should be based on the actual on-site specification.)

5. Children aged 5-11 will be charged an additional fee per person per night, including meals and accessories, excluding the fee for an extra bed.

6. 12 years old (inclusive) and above will be treated as adults.

7. If you need extra bed service, please call Hotel Reservation Team to make an appointment.

8. Provide free shuttle service from [Jiaoxi Station] to [ Hotel Royal Chiao Hsi]. For details, for more info please check the hotel's official website.

9. Please note: For a single booking of more than 5 rooms, other policies and additional requirements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for TWD 3,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2238 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9
Room Quality: 8.95
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.46
嘉興 • solo_traveller • tw
9
2026-04-18 • via Nuitee
P
Peiwen • extended_group • tw
9
2026-04-17 • via Nuitee
嘉凌 • couple • tw
9
Pros:

床很大睡起來超舒服晚上還有音樂演奏很棒

2026-04-17 • via Nuitee
S
Shin Jung • couple • tw
9
2026-04-17 • via Nuitee
R
Rinn • couple • sg
9
2026-04-15 • via Nuitee
慶祥CHING HSIANG • extended_group • tw
9
Pros:

餐廳的水準與項目在台灣的渡假飯店屬於一流水準。

Cons:

大眾池的清潔可以再加強就更完美了。

2026-04-14 • via Nuitee
子杰 • couple • tw
10
2026-04-13 • via Nuitee
C
CHENG • extended_group • tw
8
2026-04-09 • via Nuitee
T
TZUYEN • couple • tw
10
2026-04-09 • via Nuitee
瑋琳 • extended_group • tw
10
2026-04-08 • via Nuitee
姵文 • family_with_children • tw
10
2026-04-08 • via Nuitee
恩其 • extended_group • tw
10
人員 大廳廁所清潔 食物 軟硬體 都在很高水準
Pros:

房間舒適度非常高
隔音也非常好
浴室的安全措施完整

桌上的零食茶具
暗櫃裡的開瓶器
以及隱晦的垃圾桶
都可以看出想打造出更極具完整心思但又不顯得凌亂
但也因此 到房間後 都要先摸索一番
但不是太大的問題

床頭的充電區真的是愛死 可以完整耍廢爆躺床上邊滑手機邊看夜景
整體服務維持在很高的狀態

電玩遊戲室改造後更大了 超級放鬆
以前超小~~

Cons:

真說不出任何缺點~ 價格很硬 但是無傷大雅

2026-04-08 • via Nuitee
Y
Yu Tsung • family_with_children • tw
9
2026-04-05 • via Nuitee
C
CHEN • extended_group • tw
10
泡湯與食宿體驗很棒，非常放鬆。
Pros:

裸湯溫泉很棒、房內設施乾淨舒適；早餐可以換中餐很棒；check out後可以繼續使用設施到18:00也很讚。

Cons:

價位相較日本偏高。

2026-04-05 • via Nuitee
慧盈 • family_with_children • tw
10
Pros:

服務

Cons:

食材

2026-04-04 • via Nuitee
C
Ching Yun • family_with_children • tw
8
2026-04-03 • via Nuitee
M
Marrissa • family_with_children • sg
10
Wonderful!
Pros:

We had an absolutely amazing stay here. Everything is thoughtfully prepared, there’s something for everyone! Especially loved how kid-friendly it was without being too much. This is one of the best hotels I’ve ever stayed at. We can’t recommend this hotel enough and can’t wait to be back!

Cons:

It’s a little far away from some of the main kid-friendly attractions in Yilan, but we rented a car so it wasn’t as bad

2026-04-01 • via Nuitee
祝 • solo_traveller • tw
10
美好早餐
Pros:

安靜

2026-03-31 • via Nuitee
東澌 • extended_group • tw
9
Pros:

整個氛圍很好

Cons:

有點小貴

2026-03-31 • via Nuitee
M
Monica • couple • au
10
2026-03-30 • via Nuitee