Hotel Royal Chiao Hsi

Hotels
Hotel Royal
9.1 (2343 reviews)
No. 69, Wufeng Road , Jiaoxi , tw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable amenities
Cons:
Cleanliness concerns
High price point

Categories

Cleanliness
8.49
A guest mentioned an issue with pink particles during a hot spring experience.
Service
9.96
Multiple reviews highlighted the exceptional service and attentiveness of staff.
Location
9
Generally favorable but noted some limitations on hiking opportunities due to rain.
Room Quality
8.95
Guests found the rooms comfortable, though one mention of soft beds exists.
Amenities
9.48
Extensive facilities and enjoyable amenities were frequently praised.
Value for Money
8.44
A guest expressed a desire for more affordability relative to high standards.
Food and Beverage
8.99
Buffet options received high praise, though some feedback suggested room for improvement.
Overall Experience
9.46
Overall satisfaction was consistently reported with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:06

Property Description

Luxurious Hot Springs and Spa Treatments
Indulge in the rejuvenating experience of open-air hot spring pools and pampering spa treatments at Hotel Royal Chiao Hsi. Relax and unwind in style.

Modern Suites with Stunning Views
Experience the breathtaking beauty of the scenic mountains from the comfort of your air-conditioned suite, elegantly decorated in Japanese or Western style. Enjoy modern amenities including free WiFi, flat-screen TV, and a well-stocked minibar.

Diverse Dining Options
Savor a culinary journey at Zen Garden Fusion Cuisine with a sushi bar or delight in an international buffet at View Western Restaurant. Conclude your day with cakes and Japanese sake at the Lobby Bar.

Book your stay at Hotel Royal Chiao Hsi and elevate your getaway with luxury and comfort.

Important information:

Please note that Yoga classes are available at this property. Additional charges will be applied separately.

Please note that the property may preauthorize your credit card up to the full reservation amount before arrival.

Other policies :
1. It is recommended that you make a reservation with the hotel after making a reservation to avoid disappointment

2. The hotel can provide baby cots, children's equipment and bath products, please be sure to inform in advance.

3. A maximum of 2 children can stay for free per room booked on this online platform

4. Children aged 0-4 can stay for free. The room includes amenities, excluding meals and extra beds. (The standard of meal fee should be based on the actual on-site specification.)

5. Children aged 5-11 will be charged an additional fee per person per night, including meals and accessories, excluding the fee for an extra bed.

6. 12 years old (inclusive) and above will be treated as adults.

7. If you need extra bed service, please call Hotel Reservation Team to make an appointment.

8. Provide free shuttle service from [Jiaoxi Station] to [ Hotel Royal Chiao Hsi]. For details, for more info please check the hotel's official website.

9. Please note: For a single booking of more than 5 rooms, other policies and additional requirements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for TWD 3,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2343 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9
Room Quality: 8.95
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.46
C
Chihchien family_with_children tw
10
2026-05-09 via Nuitee
J
Jie extended_group tw
3
Pros:

普通

Cons:

不喜歡和式床垫,又窄又小

2026-05-06 via Nuitee
Y
YINGYU couple tw
10
2026-05-04 via Nuitee
W
Wei family_with_children tw
9
Cons:

較缺乏庭園散步設施

2026-05-03 via Nuitee
C
Ching Fang extended_group tw
10
雖然我人不在場,是招待親人去渡假 他們都玩得很開心。晚餐吃的開心,小朋友遊戲間和戲水玩到不想回家。這就是渡假飯店最棒的地方。沒去過我,下次一定來體驗看看。
Pros:

飯店服務非常好👍
反而感覺自己麻煩工作人員很多
謝謝飯店人員賓至如歸的服務

Cons:

2026-05-03 via Nuitee
丁榮 extended_group tw
9
2026-05-02 via Nuitee
L
Ling chuan couple tw
9
2026-05-01 via Nuitee
M
Mako couple tw
9
Pros:

房間內可以看到市景的泡湯池,很喜歡

Cons:

沒有

2026-04-30 via Nuitee
P
Po Tzu family_with_children tw
9
Pros:

服務與設施

Cons:

停車格有點小

2026-04-30 via Nuitee
H
HSINGYA couple tw
8
Pros:

房間大小

Cons:

價格稍高

2026-04-30 via Nuitee
秀英 couple tw
9
2026-04-30 via Nuitee
M
MING NAN couple tw
10
2026-04-29 via Nuitee
Y
Yi-Yin extended_group tw
10
2026-04-28 via Nuitee
L
LU CHANG couple tw
10
Pros:

接待人員超級親切,且親自帶到門房前,並有條理親切的介紹房間所有設備。

Cons:

沒有

2026-04-26 via Nuitee
V
Vic family_with_children tw
10
整體上還提供一些活動參與,晚上的樂器演奏很好聽,值得再來。
Pros:

住宿地點離市區近,不用花太多時間在車程上。早餐可以吃得有飽足感,不錯。

Cons:

撞球桌可以不用硬擺到三桌,擠得也不好打,使用上反而不盡如人意。

2026-04-26 via Nuitee
G
Guo solo_traveller tw
9
2026-04-26 via Nuitee
C
Cyrena family_with_children fr
6
Nice place for kids, value for money eh
Pros:

Breakfast was fine, if you are on the later side some stuff is cold... though overall great for kids. My three year old loved the shows at night, the playroom, the swimming pool...

Cons:

The staff was a bit weird at times, some super nice others less so -- the bed service was done at 5pm, while we were having tea, even though the hotel knew that we were going to take a shuttle bus around 6pm. Bed service was only done once during our stay.

2026-04-25 via Nuitee
H
Hui Wen couple tw
8
So chill~
Pros:

服務及房間內配件

Cons:

枕頭太軟

2026-04-25 via Nuitee
S
Sarah solo_traveller us
10
2026-04-24 via Nuitee
C
CHING HUI extended_group nl
8
2026-04-23 via Nuitee