Jinmao Purelax Lijiang, The Unbound Collection By HYATT

Hotels
Unbound Collection by Hyatt
9.8 (105 reviews)
8 Xiangjiang Road, Gucheng District , Lijiang , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety of activities
Cons:
Front desk communication issues
Spotty WiFi

Categories

Cleanliness
9.68
Room is clean and spacious.
Service
9.68
Porter service was super friendly and wonderful.
Location
10
Wonderful view and a quiet area away from busy old town.
Room Quality
9.68
Deluxe Suite with private balcony.
Amenities
10
Amazing property with many on-site activities.
Value for Money
9.68
Overall, a very nice hotel that I would definitely visit again.
Food and Beverage
9.68
Breakfast was adequate, loved the cold brew available.
Overall Experience
10
Wonderful stay with lots of positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:01

Property Description

Unique Mountain Setting
Nestled in the snow mountains, Jinmao Hotel Lijiang offers a picturesque street scene reminiscent of Lijiang's old city, providing guests with a charming village experience surrounded by seasonal gardens and a central lake.

Luxurious Room Features
Each guest room at Jinmao Hotel Lijiang boasts a spacious layout and a soothing rainfall shower. Some units even include a private balcony with breathtaking views of Jade Dragon Snow Mountain and the central lake, all designed with traditional Chinese wooden furniture and vibrant tribal-style rugs.

Gourmet Dining and Wellness
Indulge in a variety of local and international cuisines at Lakeside Restaurants, serving dishes made from the freshest ingredients. After a day of exploration, unwind at the fitness center's heated indoor lap pool, set against the backdrop of majestic mountains and clear waters.

Experience the beauty of Lijiang Ancient Town at Jinmao Hotel Lijiang and book your stay today for an unforgettable getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LJG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for CNY 260 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 105 reviews
Cleanliness: 9.68
Service: 9.68
Location: 10
Room Quality: 9.68
Amenities: 10
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
S
Stephanie Napier solo_traveller gb
10
Pros:

Stunning property - the grounds and rooms really were absolutely beautiful

Cons:

We ordered ice to the room and it took over an hour to get to us. But that is the only bad point!

2026-05-07 via Nuitee
R
Roseline solo_traveller sg
9
Memorable stay at Lijiang
Pros:

We had a wonderful stay at Jinmao. It is a quiet santuary to come back to after exploring bussling touristy old town and Yulong area We love tbe modernised chinese architecture, our room was spacious and surrounded by beautiful gardens. We tried the chinese restaurants a few times and frequent the bakery. The resort also organised beer garden party during our stay. The staff are polite, helpful and very welcoming. Will llove to stay here again if we are in Lijiang next time.

Cons:

The pillows are too soft for me and my husband. It would be nice if you could offer some options . The tv & movie channel are limited to local programme, it would be nice to have more international programme.

2026-04-30 via Nuitee
N
Nhan Thu extended_group au
7
2026-04-21 via Nuitee
K
Kittinun extended_group th
10
Pros:

บรรยากาศดี พนักงานพอได้

2026-04-21 via Nuitee
K
Kamal solo_traveller ch
1
This property caters for chinese tourists looking to binge all weekend! Does not reflect Hyatt standards in any way
Pros:

Nothing

Cons:

Absolutely massive. Drunken tourists all over, very loud. Concierge services inexistant. No understanding of English. Poor food quality and dishes. Left 14 hours after arrival to Intercontinental which has excellent standards, very kind and helpful staff.

2026-04-13 via Nuitee
Y
YADA extended_group th
6
Pros:

Beautiful hotel with spacious, well-designed rooms. It is conveniently located near various tourist spots.

Cons:

The room facilities were in poor condition. The shower head was loose and felt unsafe, posing a risk of injury. I had to call maintenance twice to get it fixed. Additionally, the power outlets were broken and had no electricity, which required another repair.

The service at breakfast was also disappointing. The staff lacked a service mindset and were gathered around gossiping, which made me, as a foreigner, feel very uncomfortable and unwelcome.

2026-04-13 via Nuitee
A
Anna family_with_children ru
10
Роскошный отдых
Pros:

Необыкновенно роскошный отель. В очень красивом месте с большой и ухоженной территорией. Есть большой бассейн и спа, тренажерный зал, мини зоопарк. Большой комфортный номер с паркетными полами.
На завтраки помещение темное и многолюдное, темновато и сложно получить удовольствие от еды. До старого города Шухе можно прогуляться минут 20 по красивой зелёной улице. В отеле длинный список разных активностей, бесплатных и платных.

2026-04-08 via Nuitee
S
Sergey couple sg
8
Cozy resort in great location
Pros:

Great modern place, however bit challenging if you are not good in Mandarin.
If you want to try beijing duck - make sure to book in advance. Also bit weird to pay extras for animal feeding 20 yuans, when the room charge is not as low as well. I would expect it to be free.

Cons:

Language barrier

2026-04-03 via Nuitee
T
Tan family_with_children id
8
one of the best scenery and design hotel in lijiang
Pros:

scenery surround the hotel..previous design ...size of the room

Cons:

It seems like the hotel maintenance is not detailed...repainting takes away the luxurious impression...then the pictures on the walls which for me also reduce the elegance of the character...I feel that currently there is more emphasis on function alone without paying attention to the elegance of the entire property.

2026-03-30 via Nuitee
C
Chenwei family_with_children us
8
2026-01-23 via Nuitee
6
661fanh Family New York City, New York
10
Tranquility, best view of Yulong Snow Mountain
Pros:

We stayed at the Jinmao Purelax Hotel in Lijiang for two nights in January 2026. The hotel is exceptionally beautiful, showcasing the elegance of traditional Chinese garden design. The overall atmosphere is calm and serene, complemented by a simple yet refined neo-classical aesthetic that creates a sense of quiet luxury.

The staff were consistently warm and professional. We arrived earlier, and the front desk associate, Kathy, kindly assisted us with an early check-in and also offered complimentary breakfast, which was greatly appreciated. We can look at the sunrise over Yulong Mountain at hotel.

Overall, it was a graceful and memorable experience, and we would highly recommend this hotel.

2026-01-11 via Tripadvisor
A
Abdullah extended_group sa
10
2025-12-30 via Nuitee
M
Melinda Mai extended_group au
8
2025-12-28 via Nuitee
K
Kelvin family_with_children sg
10
Pros:

Goof experience, Bella good service

2025-12-16 via Nuitee
L
Lau family_with_children my
10
2025-12-16 via Nuitee
Y
Yuzhi extended_group us
9
2025-11-25 via Nuitee
L
Liyana couple au
10
Pros:

Amazing property with so many activities on site. Kayaking, teahouse, mountain shuttle etc

Wonderful view and a didi away from old town. I enjoyed this location as it was slightly further from busy old town and we get to rest nicely after a long day exploring in a quiet and comfortable area.

Cons:

Nothing, everything was amazing

2025-11-09 via Nuitee
N
nikkiechau Friends getaway California
8
Great stay - room for improvement
Pros:

Stayed here for two nights, love the architecture of the hotel, and the beautiful landscape design. It also offers a lot of free activities such as arts and craft, animal feeding and fishing.

Got upgraded to the Deluxe Suite, room is clean and spacious with private balcony. The only complaint that I have is the front desk staff could use a bit more training. Check-in and communication were a bit disorganized, I had to call in to figure out where the breakfast restaurant hours and location. WiFi was spotty until next morning. Porter service was super friendly and wonderful.

Overall, a very nice hotel that I would definitely visit again next time I am in town.

2025-11-07 via Tripadvisor
K
Ka Ki Jacqueline family_with_children hk
9
Relaxing holiday with the kids
Pros:

The breakfast was adequate, we especially loved the cold brew available at breakfast! The location was great, we had a good view of the jade dragon snow mountain!

2025-10-15 via Nuitee
A
AN family_with_children au
9
2025-07-11 via Nuitee