Amaris Hotel Nagoya Hill - Batam

Hotels
Amaris
7.7 (105 reviews)
Komp. Ruko Nagoya Hill Blok I No. 1 - 16, Jl. Teuku Umar, Batam , Nagoya , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fire extinguishers
First aid kit available
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Convenient to shopping malls
Cons:
Maintenance issues in rooms
Limited amenities like spa services
Inconsistent cleanliness levels

Categories

Cleanliness
6.6
Mixed reviews on cleanliness, with some guests mentioning issues.
Service
7.7
Staff friendliness and service quality generally well-received, though some complaints about response time.
Location
8.4
Highly praised for its proximity to key landmarks and shopping areas.
Room Quality
6.6
Rooms perceived as spacious and comfortable by some, but maintenance issues reported.
Amenities
5.9
Diverse feedback on amenities, with some guests enjoying the gym and pool while others criticized the lack of spa facilities.
Value for Money
6.6
Divided opinions on value for money, with some guests finding it reasonable while others felt the price was high for the services offered.
Food and Beverage
6.8
Reception of breakfast and restaurant services varied, with some suggesting more variety.
Overall Experience
7.5
Majority of guests had a positive experience, with general recommendation of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 05:22

Property Description

Strategically Located in Nagoya Hill Mall Area

Amaris Hotel Nagoya Hill - Batam offers a convenient stay just a stone's throw away from the bustling Nagoya Hill Mall. The hotel's minimalist-style rooms with wooden flooring and colourful decor provide a cozy retreat after a day of exploring Batam.

Smart Amenities and Free WiFi

Enjoy a comfortable stay with smart amenities such as air conditioning, a flat-screen cable TV, and free WiFi in all areas. The hotel also offers free parking privileges for guests who drive, ensuring a hassle-free experience.

Delicious Buffet Breakfast and Nearby Attractions

Start your day with a delicious buffet breakfast at the @Xpress Restaurant, offering a variety of Indonesian and international dishes. Explore the nearby shopping and dining options in the Nagoya area, just a short walk away from the hotel.

Experience convenience and comfort at Amaris Hotel Nagoya Hill - Batam. Book your stay now for a memorable visit to Batam City!

Important information:

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 105 reviews
Cleanliness: 6.6
Service: 7.7
Location: 8.4
Room Quality: 6.6
Amenities: 5.9
Value for Money: 6.6
Food and Beverage: 6.8
Overall Experience: 7.5
W
WatiK4 Family
10
Simple yet comfy. Clean. Friendly staffs.
Pros:

Nice clean and simple hotel. Good simple food. Friendly staffs, nice shower room. We didn't smell any cigarettes smell, which is good. Hot water worked well. Sorry we forgot to take pictures. Overall really experience. Keep up the good work. Good job. Happy New Year 2025. Thank you Amaris

2024-12-31 via Tripadvisor
M
MariaWads Couples gb
8
Excellent staff. Clean and comfortable
Pros:

We stayed for 2 nights, room was comfortable and clean. Breakfast was good. Staff were excellent, they were extremely helpful and most of them spoke very good English and we would definitely stay there again. Wifi was available and they also kept our bags as we arrived early.

2024-11-27 via Tripadvisor
C
Connector41575152673 Family
10
Awesome stay
Pros:

Awesome all the service render especially staff Ayu and Cut for their warmest welcome. Food excellent. Wawan front desk staff friendly . The location strategies and near to the mosques, pandai cari makan karna food court sangat dekat, senang pusing pusing di sini.

2024-09-11 via Tripadvisor
S
Sri
10
Enjoyable stay
Pros:

Nice room. Comfy bed. Strong wifi.
Good breakfast spread.

2024-07-05 via Nuitee
U
ungku
10
Pros:

very good

2024-04-14 via Nuitee
M
Mohammad Sulaiman
10
Pros:

For the price, the hotel location within nagoya hill mall, it’s value for money. Of course, you get for what you pay for. So don’t expect 5star facilities. Will definitely stay again :-)

2023-06-09 via Nuitee
P
Peter partner
10
Pros:

Did not like the limited number of towels provided

2023-03-15 via Nuitee
N
NormanWati Family sg
10
Best value and great location
Pros:

Location is just a step away from Nagoya hill mall.
Value for money. Only Hollywood room is with king size bed and free coffee and tea. Standard/Smart room is twin and queen bed to choose from. No coffee and tea for smart and standard room, only bottle water is given.
Breakfast is simple , don’t aspect too much. Staff is friendly and accommodating. Eateries, spa, barber and all that you need is around the hotel area. Very convenient. Save money on transport.
Overall is a great stay. Will stay again.
Do note that this hotel is not for guest that aspect a 5/4 star hotel standard with a value of a 2 star hotel.

2023-02-20 via Tripadvisor
S
syira family_with_children
8
Pros:

There is still room for improvement.

2023-01-27 via Nuitee
N
NORHAYATI BINTE friends
8
Pros:

convenient place to shop, eat and stay. no frills.

2023-01-19 via Nuitee
E
ELAINE
6
Pros:

Have to take turns to borrow the hair dryer.
Breakfast end at 9am which I think it is too early. Good that they call me on my first morning at 08:45 for breakfast but subsequently I hanged up my phone as not to be disturbed

2022-12-29 via Nuitee
S
Steven C L
8
2Nite Stay at Amaris
Pros:

Staff are friendly from the front desk, the buffet breakfast area and the security personnel at the door. As we are on the ground floor, the aircon behind is loud, there are ants near the table and the toilet door is without lock. Breakfast though simple is still good and no issues with the check in and out.

2022-09-08 via Nuitee
O
Omar
10
Pros:

Hotel very near to shopping mall.

2022-07-26 via Nuitee
J
joyce
8
Clean and simple hotel at a convenient location
Pros:

A comfortable stay at a convenient location except that the hotel breakfast spread is rather limited.

2022-07-16 via Nuitee
V
Verified traveler
8
Trip after covid
Pros:

Amaris has always been one of my favorite hotels in Batam. Located near nagoya hill mall. Staff was friendly. Recommend for those who is looking for a budget hotel.

2022-07-03 via Nuitee
W
wendataz Business id
10
Great Location
Pros:

Hotel located in great location in the heart of shopping area, which 20 minutes from airport. Room is clean and the staffs are polite. Breakfast Ok and the taste is good, and variety is so so (standard budget hotel). Sure will coming back again for the next visit.

2021-12-22 via Tripadvisor
V
Verified traveler friends
8
Pros:

Near to Nagoya mall and provides simple breakfast. 24h circle k just beside hotel

2020-03-05 via Nuitee
V
Verified traveler
8
Pros:

Location good.

2020-03-03 via Nuitee
K
Kelly family_with_children
4
Pros:

Hotel is not very clean. Lots of ants around the room door. Shower head non adjustable. Fridge not available in the room. Hair dryer only available upon request. Despite staying in double room, they only provide 1 pair of room slippers. Not much choices for breakfast buffet.

2020-02-25 via Nuitee
V
Verified traveler partner
8
Pros:

Its a walking distance to Nagoya Hill Shopping Mall

2020-02-09 via Nuitee