Aston Inn Gideon Batam

Hotels
•
Aston
7.8 (861 reviews)
Komp. Penuin Center Blok AA No. 1 - PENUIN Batam - INDONESIA , Nagoya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Car hire
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Odor in some rooms
Breakfast variety lacking
Noise issues

Categories

Cleanliness
7.01
Several reviews mentioned unpleasant smells in rooms; cleanliness could be improved.
Service
8.48
Guests appreciated the staff's friendliness and helpfulness.
Location
9.02
The hotel's location is frequently praised for convenience and accessibility.
Room Quality
6.97
Some rooms have odor issues; feedback indicates mixed feelings about room quality.
Amenities
7.5
Specific requests for amenities like more water and mini-fridges were mentioned.
Value for Money
7.96
Good overall value as location and service issue are appreciated.
Food and Beverage
7.51
Breakfast variety and quality received constructive feedback.
Overall Experience
7.98
Guests have positive experiences but pointed out areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:53

Property Description

Convenient Location
Located just a 3-minute walk from Batam City Square (BCS) Mall and A2 Food Court, ASTON Inn Gideon Batam offers a prime location for guests to explore the city easily.

Comfortable Rooms with Amenities
The air-conditioned rooms are equipped with modern amenities including a safety deposit box, flat-screen TV, minibar, and electric kettle. The en suite bathrooms feature showers and complimentary toiletries. Guests can also enjoy the added luxury of sauna and steam bath facilities.

Dining and Services
Indulge in a variety of dining options within a 5-minute walk at Plaza Top 100 and Astro Food Court. Additionally, guests can savor Asian and Western dishes at Cempaka Restaurant. The hotel also offers services such as airport transfers, laundry, in-house massage, and more for a convenient stay.

Experience comfort, convenience, and excellent service at ASTON Inn Gideon Batam.

Important information:

Please note that room service is only available until 23:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 861 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
C
Chairil • family_with_children • au
9
Pros:

Room, location, staff

2026-02-12 • via Nuitee
A
Adita • couple • sg
8
Pros:

The location

Cons:

Dont hv

2026-02-08 • via Nuitee
V
Venkatraman Satish • family_with_children • sg
9
Pros:

Very near the malls with access to many food places

2026-01-29 • via Nuitee
A
Azlan • extended_group • sg
8
Pros:

Room and location

Cons:

Housekeeping incontactable.

2026-01-22 • via Nuitee
M
Mohd • couple • sg
8
I'll definately come back every year because of its location.
Pros:

This time my stay at Aston Gideon, the breakfast could improve. Example the main dish only has few choices and during my 3 night stay the western dish was the same example fried mushroom for 3 breakfast and there's no sausages. The waffle i took was hard to eat, maybe it has been made long enough and not really soft.

Cons:

Not much to say as everything in my room was ok except for the breakfast and the room service menu although many of the dishes was very good price but the menu could be more variety.

2026-01-20 • via Nuitee
A
Andrew Tan • family_with_children • my
10
Pros:

Clean, convenient and comfort.

Cons:

Nothing.

2026-01-20 • via Nuitee
L
LIM • extended_group • sg
4
2026-01-19 • via Nuitee
S
Surjit • couple • sg
8
2026-01-19 • via Nuitee
A
Angeline • family_with_children • sg
9
Overall worth for the $.
Pros:

the room n bed is comfy. location very convenient.

Cons:

nvr meet my request for 2 room near, I expected to be side by side or just opp. hotel rate incresed.

2026-01-19 • via Nuitee
T
Thanga Selvam • family_with_children • in
9
Pros:

Staff especially Christina served us well

2026-01-19 • via Nuitee
S
SISCA • family_with_children • id
6
2026-01-18 • via Nuitee
J
Jessica • family_with_children • sg
7
2026-01-18 • via Nuitee
S
Surjit • extended_group • sg
8
2026-01-16 • via Nuitee
S
Shakila • extended_group • sg
7
Good
Pros:

Nil

Cons:

Nil

2026-01-15 • via Nuitee
R
RAJSUTHAN • family_with_children • sg
8
2026-01-11 • via Nuitee
S
Singyee • extended_group • my
9
2026-01-08 • via Nuitee
S
Singyee • extended_group • my
9
2026-01-08 • via Nuitee
K
kok hock • family_with_children • sg
3
Pros:

地点好

Cons:

早餐比以前差，要等很久才可以入住，房间没有沐浴露和洗头水。

2026-01-07 • via Nuitee
T
Theresa • family_with_children • sg
5
Pros:

Very big and spacious room. Front desk male senior very amicable

Cons:

Though was given a very big room, but room always smell of smoke though it was a non smoking room. Corridor always smell of smoke

2026-01-05 • via Nuitee
L
LIM • extended_group • sg
3
2025-12-25 • via Nuitee