Harmoni Suites Hotel

Hotels
8.2 (688 reviews)
Jalan Imam Bonjol 1 , Nagoya , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Room cleaning
Friendly staff
Recommended / would stay again
Cons:
No bottled drinking water provided

Categories

Cleanliness
9
Room cleaning mentioned positively in reviews; guests noted clean rooms.
Service
9
Staff described as friendly in the review.
Location
8.2
Standard quality for this hotel tier
Room Quality
8.2
Standard quality for this hotel tier
Amenities
6
Guest noted bottled drinking water was not provided, which lowered the amenities score.
Value for Money
8.2
Standard quality for this hotel tier
Food and Beverage
8.2
Standard quality for this hotel tier
Overall Experience
8.8
Positive overall: guests recommended the hotel and said they'd stay again, despite a minor amenity issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:38

Property Description

Convenient Location
Located in Batam’s Nagoya Town, Harmoni Suites Hotel offers easy access to Nagoya Hill and the Harbour Bay Ferry Terminal, making it a prime choice for travelers looking for convenience.

Luxurious Amenities
The hotel features 2 dining options, an indoor swimming pool, and a spa, ensuring guests have plenty of opportunities to relax and indulge during their stay. The accommodation includes a kitchenette, flat-screen TV, and a personal safe for added comfort.

Entertainment and Leisure
From karaoke sessions to billiards, sauna relaxation to a well-equipped gym, Harmoni Suites Hotel provides a range of entertainment and leisure facilities to keep guests entertained throughout their visit.

Book your stay at Harmoni Suites Hotel now to experience a perfect blend of convenience, luxury, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

8.2
Based on 688 reviews
Cleanliness: 9
Service: 9
Location: 8.2
Room Quality: 8.2
Amenities: 6
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.8
F
Fiedz • family_with_children • my
9
a fun vacation
Pros:

I am extremely satisfied with Harmony Suite! The entire process, from check-in to check-out, was very efficient, with no long waits. The staff were all incredibly helpful, friendly, and dedicated! I was particularly impressed by the staff member at the reception desk (apologies, I don’t recall the name) on 27/10/2026, as well as the staff in the breakfast area—they handled issues exceptionally well! Thank you so very much.

Cons:

Some rooms lack a place to hang clothes, and the bathroom area is in need of an upgrade.

2026-10-30 • via Nuitee
R
Raihani • couple • my
9
Pros:

Near to streets that we can just walk to find foods
Staff all friendly

Cons:

2 days in a row the pool is closed for cleaning according to the staff

2026-10-28 • via Nuitee
H
hafez • family_with_children • my
10
Pros:

Wonderfull hotel

2026-10-28 • via Nuitee
M
Mallikarjun • couple • sg
8
2026-10-20 • via Nuitee
S
sunny • family_with_children • in
6
Not bad
Pros:

Not bad it's in a good place and conditions value for money

Cons:

They say early check-in but never happens
And sonar is not working slow lift 🙄
If you order food from out side you have to go to the reception to collect no one sends food up haha

2026-10-19 • via Nuitee
J
Juan • couple • sg
10
2026-10-16 • via Nuitee
G
Gary • solo_traveller • gb
5
Great stay
Pros:

Clean and tidy

Cons:

Water in shower not safe to wash

2026-10-16 • via Nuitee
A
Aisah • solo_traveller • sg
9
Pros:

staff friendly dan bilik bersih.next akan datang menginap lagi recomended 👍

2026-10-08 • via Nuitee
I
Ivan • solo_traveller • my
10
No Need
Pros:

Room Cleaning.

Cons:

Bottled drinking water was not provided.

2026-10-08 • via Nuitee
M
Mohd • with friends • sg
1
Bad
2025-07-22 • via Nuitee
G
Gooi • family with young children • my
9
Superb
2025-06-09 • via Nuitee
S
Suppayan • group • sg
8
Very nice place and food is nice
Pros:

My first choice hotel

2025-06-05 • via Nuitee
D
David • solo traveller • gb
5
Disgraceful
Pros:

Average hotel

Cons:

The fact that the hotel took my booking knowing that they were to close the hotel during my stay. I was not even informed the hotel would close until I ask reception what was happening. Disgraceful way to treat a customer. I will never stay in a Harmoni Group hotel again.

2025-06-01 • via Nuitee
K
Kkd0607 • group • sg
7
Very convenient location and good value
Pros:

Liked · Great location and very good value for money. Room is almost like a serviced studio with a mini fridge, microwave, cooling stove and basic utensils and cutlery. Also the hotel is walking distance to Nagoya Hill Mall which is very convenient. Breakfast also very decent considering the price and options on offer. Not too noisy at night as well. Overall definitely recommend to stay.

Cons:

Disliked · Extra towels are provided but chargeable, would be nice if this was like other hotels just provided on request.
Another point was my booking allowed for an early check-in but they sadly did not have a room ready, so had to wait about 40 mins till I got my room.

2025-05-26 • via Nuitee
K
Kkd0607 • solo traveller • sg
7
Great location and value for the price
Pros:

Great location and very good value for money. Room is almost like a serviced studio with a mini fridge, microwave, cooling stove and basic utensils and cutlery. Also the hotel is walking distance to Nagoya Hill Mall which is very convenient. Breakfast also very decent considering the price and options on offer. Not too noisy at night as well. Overall definitely recommend to stay.

Cons:

Extra towels are provided but chargeable, would be nice if this was like other hotels just provided on request. Also soaps were not changed/provided new the next day after housekeeping.

2025-05-26 • via Nuitee
M
Mattyfriday • young couple • sg
1
CLOSED?
Pros:

none

Cons:

Hotel was closed when arrived... didn't get any notification of closure...booking was still charged...still no response from hotel nor booking.com side... truly disappointed. Have to book another hotel nearby last minute.

2025-05-23 • via Nuitee
K
K • family with young children • in
8
Very good
2025-05-20 • via Nuitee
J
Julianah • family with young children • sg
2
First & Last stay for this Hotel
Pros:

- Decoration of rose flowers.

Cons:

- There’s no attraction there.
- No smoking allowed in the room, have to go down to smoke at first level.
- Surrounding abit creepy.
- Food not really delicious.
- Aircon was down for a night, they provide fans (but limited).
- Water Pressure for Bidet is Too Low.

2025-05-19 • via Nuitee
M
Mahmoud • solo traveller • ae
10
I like it
Pros:

Good location

Cons:

No much internment

2025-05-18 • via Nuitee
M
Masturah • family with young children • sg
5
Passable
Pros:

Location was good

Cons:

Our stay was disappointing due to the dated rooms, which lacked modern touches. The smell of cigarettes was overpowering, and the pillows and mattress were old and uncomfortable. Additionally, the stained carpet detracted from the overall ambiance. Hopefully, the hotel will consider renovations and updates to improve the guest experience

2025-05-15 • via Nuitee