D'Cesar Hotel Acapulco

Hotels
6.6 (83 reviews)
Avenida Cuauhtémoc, 135 Colonia Progreso , Acapulco , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Tour desk
Concierge service
Evening entertainment
See all facilities

Review Highlights

Pros:
Close to the beach
Clean rooms
Cons:
Poor room quality
Unresponsive service

Categories

Cleanliness
4.56
The room was clean but there were issues with cleanliness in the pool and facilities.
Service
8.53
Warm reception, but some complaints about unresponsive staff.
Location
9.07
Very close to the beach and central location, although parking is challenging.
Room Quality
4.52
Room was too small, poorly equipped, and had maintenance issues.
Amenities
6.55
Some amenities like pools were available, but some were poorly maintained.
Value for Money
5.51
Limited facilities for the price, several guests felt misled by advertisements.
Food and Beverage
6.56
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
7.53
Mixed experience, with both good points and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:29

Property Description

Modern Hotel near Tamarindos Beach

Convenient Amenities: Enjoy the outdoor pool, free parking, and free Wi-Fi offered throughout the hotel for a comfortable stay.

Helpful Staff and Services: Benefit from the 24-hour reception staff who can assist with local information and booking tickets for yacht trips and water parks.

Prime Location: Explore nearby restaurants, shops, and bars, with the city center and Papagayo Park within walking distance. Acapulco Airport is just a 35-minute drive away.

Book your stay at D'Cesar Hotel Acapulco for a memorable experience by the beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.6
Based on 83 reviews
Cleanliness: 4.56
Service: 8.53
Location: 9.07
Room Quality: 4.52
Amenities: 6.55
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.53
L
Luis • couple • mx
8
Pros:

Ubicación

2026-02-11 • via Nuitee
M
Melgar • family_with_children • mx
9
Pros:

La ubicación

Cons:

Todo bien

2026-02-08 • via Nuitee
T
Tina • family_with_children • mx
10
2026-01-28 • via Nuitee
A
Andrea • couple • mx
1
Pros:

La verdad nada, en la página de booking aparece otras fotos y dice que cuenta con servicios que la habitación no tenía.

Cons:

Todo, habitación muy pequeña, sin closet, sin buros, sin bote de basura, colchón muy viejo, aire acondicionado funcionando a medias, sólo había dos toallas pequeñas para sacarte todo. La habitación tenía el techo todo amarillo. La piscina era un chapoteadero y el agua estaba muy sucia.

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • mx
10
Pros:

Ubicacion

2026-01-19 • via Nuitee
J
jaquelin • couple • mx
4
Cons:

La mayoría de las cosas jaja
Ni agua caliente, llamábamos y no respondían

2025-12-26 • via Nuitee
G
Garcia • family_with_children • mx
5
Pros:

Estaba cerca de la playa

Cons:

No servía el elevador

2025-09-29 • via Nuitee
S
Sanson • solo_traveller • us
10
Fabulous
Pros:

Very close to almost everything

2025-09-14 • via Nuitee
S
Sergio • couple • mx
8
2025-09-07 • via Nuitee
R
René Alejandro • couple • mx
5
El peor hotel en el que me e hospedado
Pros:

Lo único que me gustó fue la alberca, lo demás es un desastre

Cons:

La recepción esta en la parte de abajo, para llegar al estacionamiento hay q subir mas de 120 escalones, después bajar con las maletas los 120 escalones

No hay lugar accesible para estacionarse, además es muy pequeño y se llena rápido, por lo tanto si sales en la noche, ya no encuentras lugar en el estacionamiento

Esta ubicado en el centro, pero no se puede estacionar, hay q recorrer mas de 3 km para llegar a la parte de arriba del hotel, esta en una montaña

Eso no lo mencionan en la publicidad

2025-09-05 • via Nuitee
H
Hatzidi • family_with_children • mx
10
Súper cerca de la Playa.
Pros:

Tiene dos albercas, bastante cerca de la playa, habitaciones limpias.

Cons:

No cuenta con ventanas en el baño, pero las habitaciones están bien.

2025-08-28 • via Nuitee
M
MARIA DE LA LUZ • family_with_children • mx
10
Pros:

La ubicación.

Cons:

La habitación no está bien iluminada.

2025-08-14 • via Nuitee
H
HectorMcGinty • couple • gb
7
Pros:

Warm reception
Tidy and clean rooms
Comfy beds with AC
Reliable WiFi
Close to the beach

2025-08-13 • via Nuitee
J
Jimenez • couple • mx
6
Regular
Pros:

La habitación estaba limpia contaba con aire acondicionado y tenía alberca aunque no la usé, cuenta con estacionamiento

Cons:

No funcionaba la televisión y tampoco el wifi

2025-08-13 • via Nuitee
Y
Yesica • solo_traveller • mx
9
Pros:

La tranquilidad

2025-08-13 • via Nuitee
D
Denisse • family_with_children • mx
8
Buena pero no tanto
Pros:

La sala y el comedor muy cómodos

Cons:

Muchas escaleras

2025-08-13 • via Nuitee
A
Artur • young couple • pl
1
Bad
2025-06-13 • via Nuitee
M
Misael • partner
4
Pros:

Cuidado con la habitación 304 que tiene gotera

2025-06-09 • via Nuitee
P
Pablo • solo traveller • es
5
Slightly overpriced given the condition of the facilities. Not bad for a quick one night stay.
Pros:

Towels, gel and shampoo provided. Coffee downstairs in reception. Wi-Fi worked well.

Cons:

No windows whatsoever in the room. The bathroom did have a small one, however there was an A/C extraction unit right in front of it blowing hot air. Bed was really tough.

2025-05-06 • via Nuitee
E
Eduardo • young couple • us
8
Very good
2025-04-25 • via Nuitee