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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Public Bath
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Hotel Green 16, nestled by Nichupte Lagoon and just 2 km from Plaza Caracol Shopping Mall, offers a tranquil escape in Cancun.
Garden Oasis
Enjoy the lush garden surroundings at our property, where you can relax and unwind in nature's embrace.
Comfortable Studios
Experience simplicity and comfort in our studios equipped with essential amenities like air conditioning, fans, and optional in-room microwave or TV.
Convenient Location
With proximity to Cancun's attractions and amenities like restaurants and supermarkets within reach, Hotel Green 16 offers both convenience and serenity for your stay.
Make your reservation now and experience a peaceful retreat at Hotel Green 16.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$5 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Buena atención por parte de la recepcionista, el alojamiento bien
Más mantenimiento a sus servicios, la televisión con más canales, el aire acondicionado con regulación de temperatura y la señal del wifi más fuerte
Nothing
Everything eceptvyhecsecurituvguards were good and also nice people
Estaba limpia la aviación
Muy deteriorado todo el hotel
Not coming back, I had to pay extra for another hotel cause the room had a big mould smell. Bed sheets were dirty, I kindly asked the staff to change them but, they put new ones that were dirty as well.
Rooms inside are nice, staff is friendly and it's quite close to Zona hotelera, very quiet.
Rooms are renovated and nice, but the hotel itself is old and requires refurbishment. There is a weird vibe in this place and multiple bad stories which we've realised after getting there. Before booking I recommend checking opinions on the internet.
I like to stay at this hotel, they used to have restaurant in the reception area but now only breakfast. There is shop near the hotel they have food service as well but the food is kind of expensive. The rest it is secure and peaceful polite workers.
Best price in the area. Staff were responsive to problems
No place to sit in the room except the bed. The internet was spotty in the room.
False advertisement on Expedia showing a nice and clean hotel...boy were we in for a surprise! After one night we had to leave and call it a loss (already paid for 3 nights) I would not recommend. They said they would give us a refund and it would take 72 house - that timeframe has come and gone. Not expecting it.
Nothing was unique,its on a kinda gated community.Only its a summary check not because im speaking hypotheticallly, On Saturday evening 9-30pm, there was a shooting about 400 feet from my room.Thre facts are what they are its off the beaten path, the closest Beach is 4-5km, all ana all the staff was friendly, and you also have to download WhatsApp for Wi-Fi.All and all it was quiet, and the staff were friendly
If you dont like to walk or don't have transportation, it will be hard to move around. Luckily we had Uber available. Much better than local taxi's. Property needs lots of upgrades. Staff not so friendly, at least not with us, kitchen for breakfast is limited as well. If you're in a rush, yoi cant eat there.
The employees were very smiling and pleasant.
The cleanliness was not very impressive, the doors were problematic, and the internet was terrible.
They were very servicial and always willing to help you out if you have any situation.
Quiet clean
No bar, no resturant, pool shallow
The staff were excellent and very very helpful and friendly
The hotel room was good but the hotel is very old and out of the way of everything also the bed was not very comfortable and neither were the pillows or blankets
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