Hotel Gamla Stan, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.3 (5288 reviews)
Skeppsbron 22 , Stockholm , SE
+46 8 411 95 45

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent central location (Gamla Stan/close to metro and ferry)
Outstanding breakfast / large breakfast buffet
Friendly, helpful and attentive staff
Luggage storage available after check-out
Some rooms spacious and with great views
Charming/historic building and cozy atmosphere
Cons:
Room temperature problems (very hot at night, no easy control)
Street noise waking guests early
Small bathrooms and shower panels that let water wet the floor
Carpeted rooms with dust/mildew smell and strong perfume odors in some rooms
Small/claustrophobic gym (no windows, low ceiling)
Limited towels provided initially for some guests
Accessibility issues (many small steps/levels)

Categories

Cleanliness
8
Generally reported as clean (several guests said rooms and housekeeping were good), though a few mentions of carpet dust/mildew smell and strong room perfumes lowered the score slightly.
Service
9
Staff repeatedly described as friendly, helpful and attentive at reception and breakfast; luggage storage after check-out noted positively.
Location
9.2
Multiple guests praised the central, ideal location (Gamla Stan/centre), proximity to ferries and metro and great views — a clear strong point.
Room Quality
7.5
Mixed comments: some rooms spacious and nice, others uncomfortably hot at night, small bathrooms, no full shower door/panel and inconsistent furnishings (e.g., few chairs, oversized pillows).
Amenities
7.7
Breakfast service and luggage storage were positives, but minor issues reported: limited towels on arrival (though provided on request), a small/poorly ventilated gym and lack of full shower enclosures.
Value for Money
8.3
Standard quality for this hotel tier (not explicitly discussed in reviews); assigned target overall rating.
Food and Beverage
9.2
Breakfast repeatedly described as excellent, extensive smorgasbord and good variety of local specialties — one of the hotel's highlights.
Overall Experience
7.5
Overall sentiment is positive with many recommendations and praise for location, breakfast and staff, but recurring practical issues (noise, room temperature, bathroom design, some odour concerns and accessibility limits) tempered the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Hotel Gamla Stan, BW Signature Collection is a unique and charming boutique hotel in the heart of Stockholm’s Old Town that offers elegant and luxurious accommodation. The hotel is housed in three different buildings dating from the 17th century and maintains original details from the past.

Spectacular Views and Historic Details
Some rooms offer a spectacular view of the water while others look onto the narrow cobblestone alleys and historical buildings. The painted ceilings, original beams, and Stockholm's oldest wrought iron staircase have been preserved.

Prime Location
The hotel is a waterfront property, situated on Skeppsbron, overlooking Lake Mälaren. Hotel Gamla Stan, BW Signature Collection is 250 meters from the Royal Palace and within walking distance to most tourist attractions.

Convenient Access to Attractions
Tour buses and boats are just nearby. Stockholm Central Station, Stureplan Square, and the vibrant Södermalm district are all within 15 minutes’ walk.

To book your stay at Hotel Gamla Stan, BW Signature Collection and experience the charm of historic Stockholm, visit our website or call us now.

Important information:

The property does not accept cash as a method of payment (card only).

Please note that some rooms in the same room category will vary in size due to the historical building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 5288 reviews
Cleanliness: 8
Service: 9
Location: 9.2
Room Quality: 7.5
Amenities: 7.7
Value for Money: 8.3
Food and Beverage: 9.2
Overall Experience: 7.5
A
Ann • family_with_children • se
7
2026-10-31 • via Nuitee
O
Outi • couple • de
10
Wir können das Hotel nur wärmsten weiterempfehlen
Pros:

Top Lage, freundliches Personal, Mega Frühstück mit reichhaltigen Auswahl, Kaffee zwischendurch kostenlos verfügbar. Aufbewahrung von Koffern auch nach dem Check out möglich, sogar für längere Zeit am den Tag.
Das Hotel ist rundum empfehlenswert.

2026-10-31 • via Nuitee
F
Florentine • family_with_children • ca
9
Très bon hôtel au cœur de Stockholm
Pros:

L’hôtel est situé dans un emplacement idéal, au cœur du centre-ville. Les employés sont très serviables et avenants, le ménage était optimal et les personnes à l’accueil étaient toujours prêtes à nous renseigner. Le déjeuner était très complet et comportait de nombreuses spécialités suédoises.

Cons:

La chambre était un peu froide et, bien que spacieuse, disposait de peu de chaises/fauteuils pour se détendre.

2026-10-30 • via Nuitee
K
karin • couple • se
10
2026-10-30 • via Nuitee
M
Maggi • extended_group • se
10
2026-10-30 • via Nuitee
F
frode • family_with_children • no
9
Pros:

Veldig sentralt. Rent og koselig. Veldig bra frokost!

2026-10-30 • via Nuitee
G
Gail • solo_traveller • us
10
Terrific hotel
Pros:

Great location, amazing breakfast smorgasbord, friendly and helpful staff.

Cons:

Could use more towels per guest -- they were provided when we asked. A very minor complaint.

2026-10-30 • via Nuitee
M
Maria • family_with_children • se
8
Pros:

Läget!

Cons:

Stark doft på rummet. Någon parfymdoft som var alldeles för stark. Vad vill man dölja med doften?

2026-10-29 • via Nuitee
J
Jacqueline • family_with_children • de
10
Perfekte Lage und tolles Frühstück
Pros:

Außergewöhnliches Frühstück, netter Service, tolle Lage.

2026-10-29 • via Nuitee
I
Ingrid • solo_traveller • se
8
Pros:

Stor frukostbuffe

Cons:

-

2026-10-29 • via Nuitee
J
Jan • couple • be
8
2026-10-29 • via Nuitee
A
Alexa • couple • gb
6
Fine for a short stay.
Pros:

Good location for exploring Stockholm. Very nice breakfast.

Cons:

Room was very hot at night and no option to change/manage this ourselves. Noise from street woke us up every morning at about 7am so difficult to sleep in past that. Very small bathroom and no shower door which meant that whole bathroom was wet after each shower.

2026-10-29 • via Nuitee
D
DIMITRIOS • couple • gr
8
2026-10-28 • via Nuitee
C
cecilia • extended_group • it
10
2026-10-27 • via Nuitee
V
Virginie • family_with_children • fr
9
Hôtel cosy dans Gamla Stan.
Pros:

Hôtel idéalement placé dans Gamla Stan. Notre chambre au 4 ème étage était très grande ,très jolie et parfaite.
À deux pas du ferry pour Djurgarden, et à quelques minutes à pied du métro.
Le personnel est très sympathique et le petit déjeuner est excellent.

Cons:

Attention aux personnes à mobilité réduite.
Cet établissement est pourvu de nombreuses petites marches, niveaux, palliers etc.

2026-10-27 • via Nuitee
E
Erik • couple • dk
10
Pros:

Godt værelse- havde valgt udsigt, klart anbefalet

2026-10-26 • via Nuitee
M
Marja • family_with_children • fi
9
Mukava, persoonallinen hotelli
Pros:

Kaunis hotelli, ihana aamiaishuone ja hyvä aamiainen.

Cons:

Liian iso tyyny

2026-10-26 • via Nuitee
N
Nina • family_with_children • se
10
helt nöjd
2026-10-26 • via Nuitee
W
wilma • extended_group • br
8
Excelente localização com vista maravilhosa
Pros:

O espaço maravilhoso e a excelente localização com vista maravilhosa para o mar e apreciar o nascer do sol. Impagável. Construção antiga com aproximadamente 300 anos .

Cons:

Banheiro sem fechamento do box. Apenas um pequeno painel de vidro que ao tomar banho acaba molhando todo chão. Piso de carpete acaba não sendo muito higiênico, acumulando pó e deixando um pouco do cheiro de mofo.
Academia um pouco sufocante por estar num local sem janelas e com teto baixo.

2026-10-26 • via Nuitee
A
Anniina • extended_group • fi
9
2026-10-25 • via Nuitee