Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Centrally located
Spacious rooms
Cons:
Poor service
Maintenance issues

Categories

Cleanliness
6.99
Mixed sentiments about cleanliness; issues with smoke detector and room service indicated a lack of attention to detail.
Service
6.46
Several reviews mention poor service, especially during the check-in process and response times.
Location
8.5
Centrally located in South Beach, close to amenities and the beach, contributing positively to the experience.
Room Quality
7.95
Rooms are spacious and cozy, with positive comments on juniors suites despite some maintenance issues.
Amenities
7.98
The rooftop area and pool were positively highlighted, along with garden spaces around the hotel.
Value for Money
7.44
Issues with unexpected charges detracted from perceived value, despite some positive aspects.
Food and Beverage
7.99
Restaurant attached to the hotel received positive remarks, although there were issues with service execution.
Overall Experience
7.46
Guests had mixed feelings about their stay; while location and amenities were well-rated, service and cleanliness were concerning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:22

Property Description

Stylish Building with Rooftop Pool:
Less than 2 minutes' walk from the ocean, Boulan South Beach offers modern apartments with a rooftop pool and cabanas, providing a luxurious and relaxing stay.

City Views and Convenient Amenities:
Enjoy city and beach views from rooftop gardens and hot tubs, along with a private fitness center and concierge services, ensuring a comfortable and convenient experience during your stay.

On-Site Dining and Nearby Attractions:
Indulge in delicious meals at Orange Blossom, the on-site restaurant open for breakfast, lunch, and dinner. Explore nearby attractions like Jungle Island and the New World Symphony for a memorable Miami Beach experience.

Book now for a sophisticated and enjoyable stay at Boulan South Beach!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests must be aged 21 or older to check in at this property.

The credit card used for booking must be presented at check-in.

The name on the credit card must match the name on the reservation.

The card holder must be present along with a government issued photo ID.

Please note a maximum of 2 pets are permitted. Only pets 25 pounds or less can be accommodated. Charges may be applicable for each pet. Contact hotel for details.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.

The Resort Fee includes the following:
- WiFi access
- Beach chairs for 2 people per day
- Beach towels
- Local calls

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

7.6
Based on 963 reviews
Cleanliness: 6.99
Service: 6.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
D
Davina • couple • us
3
Pros:

Nice rooms just not as the pictures show

Cons:

The doors are stiff hard to open there were cracks on the floor especially the stairs leading up to the rooftop in the penthouse, there were holes in the wall

2026-07-04 • via Nuitee
F
Florin • couple • se
8
2026-07-02 • via Nuitee
L
LaKeisha • couple • us
10
2026-06-30 • via Nuitee
M
Maria • couple • ar
3
Personal recepción para el olvido
Pros:

La ubicación
Tamaño del cuarto y del baño.

Cons:

Mala atención personal recepción, atienden sin ganas y responden de mala manera.
El ascensor a la terraza no funcionaba, los vidrios de mi cuarto muy sucios, no se veía para afuera.
El bar de la piscina muy descuidado.

2026-06-30 • via Nuitee
J
Joanne • couple • gb
7
2026-06-27 • via Nuitee
M
Martina • solo_traveller • hr
8
Pros:

Lokacija je super, veliki apartman sa terasama.

Cons:

Uzimaju ogroman depozit

2026-06-26 • via Nuitee
C
Charlene • couple • ch
6
Die Fotos täuschen.
Pros:

Geräumig, man hat Platz und zwei Toiletten sowie zwei Ankleidezimmer im Penthouse 2. Sie hatten einen sehr guten Föhn.

Cons:

Es sah überhaupt nicht aus wie auf den Bildern. Viel spärlicher und ungemütlicher, einfach ein dreckiger alter Couchtisch, ein Sofa mit Flecken. Im Kühlschrank kein Licht, keine funktionierende Fernbedienung, der Balkon lädt nicht gerade zum verweilen ein und am schlimmsten war die Dusche. Die konnte man gar nicht einstellen, weil es sich nicht nach links rechts drehen liess. Auch nachdem wir jemanden bestellt haben, der es reparieren sollte ging es nicht. Und es war so brühend heiss eingestellt, dass wir am Ende nicht wirklich duschen konnten. Ich finde für den Preis eigentlich frech.

2026-06-23 • via Nuitee
M
Melissa • couple • us
7
Frequent guest considering other options
Pros:

What I Loved About My Stay

I usually stay at Boulan for at least part, if not all, of my time in Miami Beach. I keep coming back because of the comfort and familiarity of the one-bedroom apartment with a balcony, along with the amenities and unbeatable proximity to the beach and everything South Beach has to offer. But I have noticed several changes, concerns and issues I will discuss in the next section you should consider.

The bed, linens, and sheets are high quality, and I sleep incredibly well every time I stay. The pillows are perfection. Most rooms offer views of Collins Avenue, and depending on your floor, you may even catch a glimpse of the ocean. I enjoy watching the activity at the Setai across the street and the constant energy of the neighborhood. It can be noisy at times, so keep that in mind if you’re a light sleeper.

One of my favorite parts of the stay is starting the morning on the balcony with an espresso from the in-room Illy machine. It’s the perfect South Beach ritual.

The pool is nice and well-maintained, although it would be even better if music were played more consistently throughout the day.

I always book a one-bedroom unit with a balcony, and the layout works perfectly for longer stays. Having a washer and dryer is incredibly convenient, and I appreciate the two bathrooms, soaking tub, and dedicated space to sit and do my makeup. Another small but important detail: the apartment is always kept at a comfortable temperature, which makes it feel even more like home.

Cons:

I have stayed at Boulan dozens of times over the past four years, which is why I’ve been particularly disappointed by some of the changes I’ve observed during my recent visits. I typically visit Miami 3–7 times per year, with stays lasting 7–10 days. Over the past several years, I have increasingly chosen to split my stays between multiple properties because my overall satisfaction with the guest experience at Boulan has gradually diminished. There is a noticeable difference compared to the level of hospitality, graciousness, attentiveness, and attention to detail that I experienced during my earlier visits, those qualities caused me to be returning guest. It simply is not the same overall guest experience anymore—there is something different in the air.
I've chosen this property again and again, but one of my biggest disappointments has been the lack of recognition and appreciation for that loyalty. After dozens of stays, I would expect to be remembered, appreciated, welcomed back, and made to feel valued as a repeat guest. Instead, during my last several visits, the experience has often felt impersonal and cold, and unaware I had ever visited previously. There is a tension that feels palpable among the staff, even during guest interactions, and it affects the overall atmosphere. While the front desk team has remained professional, interactions have frequently felt transactional rather than genuinely warm, sincere, and welcoming. The personalized touches that once stood out—such as acknowledging special occasions or recognizing returning guests—have diminished significantly and, in many cases, no longer occur.
What makes this particularly frustrating is that small gestures would go a long way. A sincere welcome back, recognition of a returning guest, or other thoughtful touches can make a meaningful difference and help create the boutique luxury experience guests expect.

2026-06-20 • via Nuitee
T
Tyree • couple • us
7
Pros:

It was near everything

Cons:

The terrace furniture was dirty couldn’t sit out there

2026-06-16 • via Nuitee
J
Jovana • family_with_children • no
7
Hyggelig personalet og fin beliggenhet.
Pros:

Beliggenhet og personalet var utmerket. Bassenget og bassengområdet var ganske fint. Leiligheten vi hadde var ganske stort. Det var deilig med nye håndklær hver dag og rydding av sengene og kjøkkenet.

Cons:

Leiligheten var litt slitt. Sofaseng hvor barna våre sov var greit for dem, men det er umulig for voksne å sove der. Det knirker mye. Mye støv under sova og hjørner. Vi hadde en balkong med en sofa som det var umulig å bruke. Det var veldig skitnet, spesielt sofaen. Kjøkkenet var ganske stort men har kun mikrobølgeovn og kombiskap. Hadde vært fint med en stekeplate. Aircondition var veldig bråkete. Mandager kveld/natt var en del musikk fra restauranten under.

2026-06-14 • via Nuitee
• couple • gf
8
2026-06-14 • via Nuitee
J
Julia • extended_group • de
10
Pozytywne zaskoczenie
Pros:

Apartament przewyższył nasze oczekiwania wielkością, wyposażeniem i czystością. Personel pomocny i bez zarzutu. Wygodnie zostawiliśmy bagaże przed zameldowaniem i poszliśmy plażować (ok. 3min piechotą). Dosłownie za rogiem znajduje się porządny sklep spożywczy i przystanek autobusowy, skąd można dojechać na Downtown lub lotnisko. Basen na dachu bardzo ładny i akurat pusty podczas naszego pobytu.

2026-06-13 • via Nuitee
A
Ali • solo_traveller • ca
7
2026-06-09 • via Nuitee
A
Aurélie • family_with_children • fr
1
Très déçu de ce comportement
Cons:

Le valet a eu une amende de mauvais stationnement et nous l’a mise dans la boîte à gants sans nous le dire

2026-06-09 • via Nuitee
E
Eliannys • couple • us
9
2026-06-08 • via Nuitee
M
melaniehansome • Solo travel
10
Awesome
Pros:

The staff was all very helpful and showed a lot of hospitality.The gentleman at the front desk the manager, the maintenance guy, the bellsman they was helpful my whole stay only encounter was one interaction over at the orange blossom restaurant the bartender rejected me because of a shirt that I had on which was almost similar to the same size shirt the previous day when I went in that confused me I just didn't return but overall I love this hotel.

2026-06-07 • via Tripadvisor
E
Eve • solo_traveller • us
10
Highly recommend recommended hotel in Miami!
Pros:

Everything! This is one of my
Favorite Miami hotels to stay at when I’m in town!

2026-06-07 • via Nuitee
L
Leandra • family_with_children • ca
9
2026-06-03 • via Nuitee
D
Denise • couple • us
1
2026-06-02 • via Nuitee
L
lucyt319 • Family
6
Improvements could make this hotel great
Pros:

This hotel has great potential, the little things let it down! It’s in a great location with a cvs just around the corner. Unfortunately the rooms are in need of general maintenance, we stayed in room 505 where you would literally have to kick the door to get it to open, the freezer draws were broken so the whole fridge/freezer was making a noise all night. The ac didn’t seem to be working as it should either, we would put the temp down to 70, and you’d come back to find it had jumped back up to 74/75. There was no lock to the shower/bathroom area. The shower itself has the cold dial missing so you can’t adjust the temp at all, from the looks of it, was deliberate. The balcony was decent, if you looked down to the other balconies, you’d have seen you got a decent one! The ones below looked terrible. Quite loud streets but was to be expected, was so tired most nights I fell asleep fine. Lots of beeping and loud exhausts! The 1 bedroom suite was very open and spacious, some up keep would bring the rooms to a decent standard! Would I stay here again though? No probably not.

2026-05-31 • via Tripadvisor