TownePlace Suites by Marriott Boston Logan Airport/Chelsea

Hotels
TownePlace Suites by Marriott
8.4 (818 reviews)
30 Eastern Avenue , Chelsea , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean Rooms
Comfortable Beds
Good Shuttle Service
Cons:
Noisy Environment
Limited Food Choices

Categories

Cleanliness
8.18
Overall clean but some mentioned noise issues.
Service
8.65
Friendly front desk staff but encountered rudeness from some.
Location
8.69
Close to airport but noisy due to traffic.
Room Quality
8.14
Good rooms, but issues with noise and space in suites.
Amenities
8.67
Good amenities provided, but limited food options.
Value for Money
8.63
Fair value considering convenience to the airport.
Food and Beverage
7.68
Breakfast options were very limited.
Overall Experience
8.55
Mixed experiences, but overall satisfied especially for airport stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Modern Amenities
TownePlace Suites by Marriott Boston Logan Airport/Chelsea offers contemporary rooms with free WiFi, TV, and kitchenette. Enjoy the convenience of a minibar, microwave, and refrigerator in every room.

Convenient Facilities
Relish in the on-site restaurant, fitness center, snack bar, and mini-market at your disposal. Indulge in a relaxing bath or shower experience with complimentary toiletries and a hairdryer provided.

Prime Location
Situated just 3 km from Logan Airport, with easy access to Chelsea Station and Memorial Stadium, our hotel is the perfect choice for travelers seeking comfort and accessibility.

Book now to experience a seamless blend of modern comforts and convenience at TownePlace Suites by Marriott Boston Logan Airport/Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.4
Based on 818 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.55
M
Michele couple us
3
I would not stay here again, and do not recommend it.
Pros:

The breakfast was varied and decent!

Cons:

The reception was so unfriendly, the room was dirty and the bathroom had broken faucet. We asked to have the room cleaned on day 3, and they did not vacuum or clean the tub.

2026-08-08 via Nuitee
H
Holly couple us
7
2026-08-08 via Nuitee
M
McClure solo_traveller us
10
2026-08-08 via Nuitee
S
Sana Afifah solo_traveller fr
10
2026-08-07 via Nuitee
V
Venetta couple us
10
Relaxing and enjoyable
Pros:

I liked the room and the friendly staff

2026-08-05 via Nuitee
A
Alan couple za
7
Great rooms but use of an uber or the shuttle is necessary due to location attracti
Pros:

Room very spacious and clean. Excellent breakfast

Cons:

I had serious difficulties with the Shuttle as my phone did not work in the US. We got stuck at the airport station on our way back from down town Boston for 90 minutes on Friday evening. We had discussed the lack of a phone with the front desk on our arrival and advised that with their schedule we should wait no longer than 20 minutes. Two shuttles arrived during that time but one would not let us on as we had not phoned in and the other drove straight past. Eventually a good samaritan phoned the hotel for me and a shuttle came, but even then the driver was reluctant to let us on. A back up plan if phones do not work should be devised (my battery had run flat as well). A simple one is for the driver to phone and verify that we were staying at the hotel. The hotel offers a service that runs every 20 minutes from the hotel but the route should cover all stops for pickups, not just for those who call in.

2026-08-03 via Nuitee
A
Angel solo_traveller es
10
Encantado
Pros:

Todo

Cons:

Nada

2026-08-03 via Nuitee
J
Jenine family_with_children us
10
Perfect short staycation♥️
Pros:

Everything
From staffs, room, location.. Everything was just great. I have no complains. Highly recommended♥️

Cons:

None.

2026-08-03 via Nuitee
M
mrs_queenie Family Minneapolis, Minnesota
2
Disappointing experience
Pros:

As a Gold Elite Bonvoy I had a very disappointing stay at the TownePlace Suites Boston Logan Airport last week with my family, ahead of an early flight.
A few issues made the stay far more difficult than it should have been:
∙ We didn’t have enough bedding and had to call down twice before extra linens arrived
∙ The privacy blinds in our room were broken
∙ Highway/traffic noise from outside was significant and made it hard to sleep
∙ Between the noise and the bedding delay, we woke up exhausted for our early flight
∙ Tried calling several times and no answer so I had to trek down to the front desk and wait in the line due to understaffing.
∙ Checked in and room wasn’t ready which was fine but I was never informed when it was ready and then had to wait in line and go through the check in process all over again.
∙ To make matters worse, the airport shuttle left before we could catch it, forcing us to book an Uber instead

Given my loyalty to the Bonvoy program, I expected a much smoother experience, especially for a property so close to the airport where guests are often catching early flights.

2026-07-29 via Tripadvisor
M
MARISOL Q couple us
8
Convenient to airport and free shuttle a plus!
Pros:

Location, good. Good coffee. Breakfast, just ok

Cons:

Offer complimentary bottle water for BonVoy members

2026-07-24 via Nuitee
S
Sorina family_with_children us
9
Great experience and close to Boston
Pros:

The room was nice and clean. The beds were comfortable and the breakfast offered variety. Staff encountered was friendly and knowledgeable.

Cons:

The parking cost is in addition to the room. The staffing was inadequate for the extra busy check in times.

2026-07-23 via Nuitee
G
Gregor extended_group gb
8
Pros:

Location, breakfast

2026-07-23 via Nuitee
K
Kelly solo_traveller us
10
2026-07-20 via Nuitee
K
Kelly solo_traveller hk
10
2026-07-20 via Nuitee
J
Jane couple us
10
2026-07-19 via Nuitee
J
Josie solo_traveller us
9
Pros:

Convenient to airport. Rooms were quite nice, breakfast was good and staff were great.

2026-07-15 via Nuitee
U
Ugnė couple lt
10
2026-07-12 via Nuitee
E
Elizabeth couple us
8
Pros:

Very close to the airport. Easy hotel for a quick stay the night before an early flight.

2026-07-12 via Nuitee
B
Bruno couple it
1
2026-07-12 via Nuitee
D
Doreen solo_traveller de
9
Für 2 Nächte optimal
Pros:

Wir hatten ein ruhiges Zimmer in Richtung Hof, dass war ideal. Frühstück war abgesehen vom Einweggeschirr gut( frischer Obstsalat, Joghurts, Eier...). Gleich um die Ecke ist die Busstation um in die Stadt zu gelangen(Umstieg nötig).

Cons:

War alles ok.

2026-07-10 via Nuitee