Smart Apart Living - Wien Hauptbahnhof - self check-in

Hotels
7.5 (1490 reviews)
Waldgasse 19 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Difficult check-in

Categories

Cleanliness
5.64
Some reviews indicated that cleanliness could be improved, with mentions of a dirty fridge and a sofa with stains.
Service
8.61
Standard service quality for this hotel tier, although there were minor issues with check-in.
Location
8.65
Multiple reviews praised the convenient location of the accommodation.
Room Quality
7.6
Rooms were generally comfortable, but some had problems such as poor insulation and furniture wear.
Amenities
6.63
Reviews mentioned a lack of kitchen utensils and issues with the heating/AC system.
Value for Money
8.09
The price was considered reasonable despite some downsides.
Food and Beverage
7.64
Standard quality for this hotel tier, with no specific feedback given.
Overall Experience
7.11
While some guests had enjoyable experiences, others faced significant problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:32

Property Description

Modern Aparthotel in Vienna's Sonnwendviertel District

Convenient Location: Situated just a short walk from Vienna Main Train Station and the Reumannplatz Underground Station, our Aparthotel offers easy access to the city's key attractions.

Comfortable Apartments: Enjoy the amenities of soundproofing, a modern cooling and heating system, a fully equipped kitchen, and a cozy living area with satellite TV in each apartment. Some units also boast a balcony or terrace for a relaxing stay.

Accessible to City Center: Explore Vienna effortlessly with a quick 5-minute underground ride to St. Stephen's Cathedral and the bustling city center.

Experience the perfect blend of comfort and convenience at Aparthotel - Smart Apart Living. Book your stay now!

Important information:

Check-in takes place from 14:00 at the Fast & Easy self-check-in terminal in the entrance area. Please follow the instructions below. Please note that your credit card or debit card pin code is required for payment. Please note that cash payment is not possible.

Instructions:
- Choose your language
- Enter your booking code (use only the digits, without the dots).
- Enter your personal data and check your reservation
- Pay with your credit or debit card - you will need your personal secret pin code
- Take your keycard and your receipt
- Check-out: please drop your keycard into the box at the check-in terminal.

Parking facilities are available at underground garage Tiefgarage Reumannplatz (entry via Waldgasse and Rotenhofgasse). Prices and other information can be found on their website.

To gain access to the building, you need a valid credit card or debit card, same process as entering a bank foyer.

Breakfast is available from 08.00 am to 10.00 am every day .
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1490 reviews
Cleanliness: 5.64
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
Y
Yurii • solo_traveller • ua
10
2025-10-18 • via Nuitee
G
Gerasimos • extended_group • gr
8
Pros:

Άνετα διαμερίσματα κοντά σε γραμμή του μετρό με σχετικά καλή τιμή για 5 ημέρες. Εύκολο check-in (αν και για την δεύτερη κράτηση το σύστημα δεν την εντόπιζε με την πρώτη και έπρεπε να τρέξουμε την διαδικασία με το σύνδεσμο στο email για να ξεκολλήσει την τρίτη φορά). Το διαμέρισμα είχε ότι θα χρειαζόμασταν (οκ τα έπιπλα είναι πολυχρησιμοποιημένα αλλά για διαμονή λίγων ημερών και λίγες ώρες στο δωμάτιο ήταν οκ).

Cons:

- Στο ένα διαμέρισμα υπήρχε έντονη μυρωδιά απο τσιγάρο (έπρεπε να αφήσουμε τα παράθυρα για αρκετές ώρες ανοικτά).
- Το καθάρισμα θα μπορούσε να είναι πιο σχολαστικό καθώς ο καναπές είχε κάποια στίγματα.

2025-10-18 • via Nuitee
B
Bernd • solo_traveller • at
6
2025-10-17 • via Nuitee
A
Arsoo • solo_traveller • de
7
2025-10-16 • via Nuitee
• solo_traveller • ch
8
2025-10-16 • via Nuitee
S
Susanne • family_with_children • de
8
Pros:

Freundliches, helles Zimmer mit schöner Terasse!

Cons:

Sehr spartanisch eingerichtete Küchenzeile

2025-10-14 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Wygodny
Pros:

Duży czysty nowoczesny apartament... dobrze wyposażony aneks kuchenny

2025-10-14 • via Nuitee
T
Thomaz • family_with_children • dk
10
2025-10-12 • via Nuitee
R
Robyn • family_with_children • ca
8
2025-10-08 • via Nuitee
• solo_traveller • fr
5
Agréable mais décevant
Pros:

La situation géographique

Cons:

Pour le nombre d’étoiles j’ai trouvé l’appartement sale et aucun dépliant mis a disposition dans le logement avec les lieux touristiques

2025-10-06 • via Nuitee
P
Pisoni • family_with_children • it
10
2025-10-06 • via Nuitee
T
Tea • extended_group • hr
8
2025-10-05 • via Nuitee
R
RENÁTA • extended_group • cz
10
2025-10-02 • via Nuitee
J
Jerffeson • couple • es
1
Pros:

Não é bom e tive diversos problemas no check in

Cons:

Nada . Localização péssima

2025-09-30 • via Nuitee
J
Jerffeson • couple • es
1
Péssima experiência
Pros:

Foi a opção mais rápida e se tornou a mais estressante o check in nao funcionava

Cons:

Tudo!!!’n

2025-09-30 • via Nuitee
K
Konstantine • solo_traveller • ge
9
2025-09-30 • via Nuitee
A
Anna • extended_group • at
10
2025-09-28 • via Nuitee
I
Irfan • solo_traveller • at
1
Pros:

Nothing

Cons:

This was by far the worst accommodation I have ever stayed in, and I would not recommend it to anyone.
• The room was cold because the heating/AC did not work.
• The windows were so poorly insulated that you could hear everything from outside.
• The water pressure in the shower was extremely low, making it almost impossible to take a proper shower.
• The “double bed” was just two single beds pushed together, which kept sliding apart — very uncomfortable and made it hard to sleep.

2025-09-28 • via Nuitee
A
A6947ZZanav • Friends getaway
10
Pretty nice
Pros:

I chose this hotel because it came as a package with the flight. The experience was pleasant overall, the room was clean and quite spacious. It would have been helpful to have more kitchen utensils, but apart from that, I don’t have any complaints. One potential issue is that you can only enter the building by scanning the physical card you used for payment. Only after that can you check in and get your room key. I was lucky to always have my card with me, but some guests had to wait outside until someone else went in or out of the hotel so they could enter

2025-09-24 • via Tripadvisor
R
Roberto
6
Pros:

Zimmer ohne fenster ! is no go !

2025-09-22 • via Nuitee