Hyatt Centric The Loop Chicago

Hotels
Hyatt Centric
8.6 (1959 reviews)
100 West Monroe Street , Chicago , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Convenient amenities
Cons:
Issues with cleanliness
Breakfast prices
Small rooms for some guests

Categories

Cleanliness
7.06
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean items.
Service
10
Multiple reviews praised the friendly and helpful staff, particularly at the front desk.
Location
9.53
Guests commonly noted the hotel's convenient location in proximity to attractions.
Room Quality
7.57
Rooms had a mix of positive and negative sentiments; positive comments about space faced criticism regarding cleanliness.
Amenities
9.02
Complimentary coffee and fruits were appreciated, although some amenities were lacking.
Value for Money
9.05
Reviews reflected overall satisfaction with the pricing for offered services.
Food and Beverage
8.01
Some compliments on availability of snacks, but criticism regarding breakfast pricing.
Overall Experience
8.56
The stay was generally enjoyable, despite significant cleanliness issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

Modern Rooms with City Views

Experience the essence of Chicago in each modern room at Hyatt Centric The Loop Chicago, complete with Egyptian cotton bedding and stunning city skyline views from your window.

Fitness Center and Meeting Spaces

Stay active at the 24-hour fitness center with personal TV-equipped treadmills, or host successful meetings in the contemporary spaces equipped with state-of-the-art amenities.

Entertainment and Relaxation

Unwind at The Corner on the 3rd floor, offering a cozy fireplace, games area, and a large flat-screen TV. Enjoy a leisurely stay just steps away from Chicago's iconic landmarks.

Book now to indulge in luxury and convenience at Hyatt Centric The Loop Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.6
Based on 1959 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.01
Overall Experience: 8.56
J
Jeffrey couple us
10
2026-09-05 via Nuitee
V
Vsevolod couple us
6
2026-09-04 via Nuitee
J
Jasmine couple us
10
2026-09-04 via Nuitee
J
jennifer solo_traveller us
8
2026-09-04 via Nuitee
M
Michelle solo_traveller gb
8
2026-09-04 via Nuitee
T
Tina extended_group us
5
Hoped it would be better.
Pros:

Good location.

Cons:

Our room was never cleaned during a four night stay. Beds were made but no towel, toilet paper or coffee replenishment. It took almost an hour for the valet to get us our car. Elevators are extremely slow. Only one of three treadmills worked properly. We’ve stayed here before visiting our college kid and it’s great location but not worth it.

2026-09-02 via Nuitee
J
Justin James extended_group gb
7
2026-09-02 via Nuitee
E
Enrique couple us
10
2026-08-31 via Nuitee
F
Fedala solo_traveller us
10
Pros:

Tous

Cons:

Rien de rien tous es ok

2026-08-31 via Nuitee
K
Katye solo_traveller us
5
Eloise was amazing. I would not return to this hotel.
Pros:

Eloise at the front desk was incredible! The bed was comfortable.

Cons:

The hotel had cancelled my hotel room, but blamed it on booking.com even though booking.com had me still confirmed. The other front desk person, not Amazing Eloise, was not interested in helping this situation at all—she shut down any questions I had and made me seem like the problem.

The walls in the room were pretty beat up and there were cobwebs in the corners.

There is no area to buy snacks or drinks beyond the water bottles in your room. There are two restaurants and they are too expensive for the mediocre food.

2026-08-30 via Nuitee
N
Nicky family_with_children gb
8
fab stay
Pros:

it was close to the subway

Cons:

there wasn’t anything wrong

2026-08-30 via Nuitee
F
Fabian family_with_children us
10
2026-08-30 via Nuitee
G
Gary couple us
8
Cons:

Not a lot of amenities

2026-08-30 via Nuitee
H
Hyacinth solo_traveller us
9
Had a wonderful stay or journey at this hotel!
2026-08-30 via Nuitee
R
Reyes extended_group us
7
2026-08-30 via Nuitee
T
Tierra solo_traveller us
10
Amazing stay will book with hotel again
Pros:

It was because it was clean stay friendly and patient

Cons:

There was nothing I didn’t like I liked everything about it

2026-08-29 via Nuitee
S
Sawicka couple us
9
2026-08-29 via Nuitee
E
Equilla couple us
10
I would definitely come back.
Pros:

Very nice and close to pretty much everything.

Cons:

Everything was great.

2026-08-27 via Nuitee
A
Angel family_with_children us
8
2026-08-27 via Nuitee
D
Derrick couple us
10
2026-08-26 via Nuitee