Hyatt Centric The Loop Chicago

Hotels
Hyatt Centric
8.6 (1689 reviews)
100 West Monroe Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Convenient amenities
Cons:
Issues with cleanliness
Breakfast prices
Small rooms for some guests

Categories

Cleanliness
7.06
Several reviews mentioned issues with cleanliness, including dirty rooms and unclean items.
Service
10
Multiple reviews praised the friendly and helpful staff, particularly at the front desk.
Location
9.53
Guests commonly noted the hotel's convenient location in proximity to attractions.
Room Quality
7.57
Rooms had a mix of positive and negative sentiments; positive comments about space faced criticism regarding cleanliness.
Amenities
9.02
Complimentary coffee and fruits were appreciated, although some amenities were lacking.
Value for Money
9.05
Reviews reflected overall satisfaction with the pricing for offered services.
Food and Beverage
8.01
Some compliments on availability of snacks, but criticism regarding breakfast pricing.
Overall Experience
8.56
The stay was generally enjoyable, despite significant cleanliness issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

Modern Rooms with City Views

Experience the essence of Chicago in each modern room at Hyatt Centric The Loop Chicago, complete with Egyptian cotton bedding and stunning city skyline views from your window.

Fitness Center and Meeting Spaces

Stay active at the 24-hour fitness center with personal TV-equipped treadmills, or host successful meetings in the contemporary spaces equipped with state-of-the-art amenities.

Entertainment and Relaxation

Unwind at The Corner on the 3rd floor, offering a cozy fireplace, games area, and a large flat-screen TV. Enjoy a leisurely stay just steps away from Chicago's iconic landmarks.

Book now to indulge in luxury and convenience at Hyatt Centric The Loop Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 78 per day.

Location

Guest Reviews

8.6
Based on 1689 reviews
Cleanliness: 7.06
Service: 10
Location: 9.53
Room Quality: 7.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.01
Overall Experience: 8.56
J
jintana couple th
8
ห้องพัก ห้องน้ำ สะอาด
Pros:

ห้องพัก ห้องน้ำสะอาด

Cons:

เงินมัดจำ ( check out 20 April 2026)
วันนี้ (24 April 2026)
เงินมัดจำยังไม่คืน 170+ 50 usd

2026-04-24 via Nuitee
C
Celeste couple us
7
2026-04-24 via Nuitee
Y
Yulibeth couple us
10
2026-04-24 via Nuitee
R
Rebecca solo_traveller au
9
Pros:

Didn’t have the breakfast. Didn’t know there was one.

Cons:

I needed a traveler’s doctor during my stay. Staff didn’t have any info or contacts for international travelers.

2026-04-23 via Nuitee
E
Esther solo_traveller us
9
2026-04-23 via Nuitee
A
Andrew couple us
5
Pros:

Great location, delightful staff, and the services matched the price.

Cons:

The bed was fine but the pillows were bad enough that it made our sleep rough.

2026-04-23 via Nuitee
N
nathalee couple us
10
2026-04-20 via Nuitee
B
BSchoendorf NONE
10
Great hotel for the price.
Pros:

We stayed here to be close to The Auditorium. Perfect location for us to be able to walk around Chicago. There is a parking garge around the corner where we parked for the weekend at $53 vs the $83/day at the hotel. The beds were comfortable, pillows sink down if you dont like flatter pillows. We did not check out the rooftop bar or the restaurant but there seemed to be quite a few people in the restaurant as we were coming and going.

2026-04-16 via Tripadvisor
J
Jessica family_with_children us
9
I would stay here again
Pros:

Staff with incredibly nice and had lots of information and answered all my questions

Cons:

The walls are very thin, so the people next to us were up till 5:57 AM. Made it very hard to sleep.

2026-04-16 via Nuitee
R
Renato couple us
9
2026-04-15 via Nuitee
A
Antone solo_traveller us
1
2026-04-13 via Nuitee
L
Liam solo_traveller us
10
Pros:

I liked that u need a card to use the elevator

Cons:

that there were no trash bags in any of the trash cans

2026-04-13 via Nuitee
extended_group us
10
2026-04-13 via Nuitee
N
Nicole couple us
9
Perfect stay for my first visit to Chicago!
Pros:

We arrived before check in time and the room was ready for us. The room was everything we needed. House keeping made our beds and replaced our towels every day, which was nice to come back to after a busy day. The hotel stored our luggage for us after we checked out so that we didn’t have to carry it around until our train departure later in the day. The staff were very friendly.

Cons:

Drunk college kids banging on their friends’ room doors at 3 am. Not really the fault of the property but it was annoying to be woken up by the frat boys.

2026-04-13 via Nuitee
M
Muniz couple us
10
Great room and it’s was quite
Pros:

Location

Cons:

Parking to pricy

2026-04-11 via Nuitee
A
Alyce family_with_children us
8
2026-04-09 via Nuitee
K
Keister extended_group us
10
Staff was so helpful!
Pros:

Beautiful and clean!

Cons:

We loved it all!

2026-04-08 via Nuitee
M
Mary extended_group us
10
Comfortable and fun
Pros:

The front desk was accommodating and helped me with a few requests. The room was comfortable and clean.

Cons:

I didn’t like that their parking was valet. It would have cost $89 to park there. Luckily there is a self park parking garage a block before you get to the hotel that’s $30 less to park yourself.

2026-04-07 via Nuitee
S
Sebastiano family_with_children it
8
Ottima posizione per visitare Chicago
Pros:

Posizione, camera spaziosa, ristorante al piano della reception

2026-04-07 via Nuitee
T
Tabitha family_with_children us
6
Disappointed from the start.
Pros:

The elevators were very fast. The valet was excellent, a little pricey but they were timely and took care of my car.

Cons:

Started as soon as we checked in. I told the front desk it was our first time in Chicago but she remained uninterested and gave me our keys. I had to ask about parking, she did not volunteer any information other than there was valet. The towels were worn and the bed is a platform bed that was hard. There was no ventilation for the bathroom. The ac in the room was loud switching on and off. For a Hyatt, I expected more luxury, but got more of an okay experience. Needless to say we were disappointed in our stay.

2026-04-05 via Nuitee