Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Thin walls
Need for updates

Categories

Cleanliness
6.89
Some rooms showed signs of needing upkeep and had odors.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Multiple reviews praised the great central location and views.
Room Quality
7.35
Rooms varied in comfort, with reports of thin walls affecting sleep.
Amenities
7.88
Good food and beverage options were highlighted, though some services could be improved.
Value for Money
7.84
Generally considered good value, but some felt updates were needed.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
7.86
Guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

Impressive Cliff-Top Terrace and Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from our impressive cliff-top terrace, perfect for relaxation and soaking in the beauty of nature.

Luxurious Rooms with Sea Views
Indulge in spacious rooms featuring en-suite bathrooms, luxury toiletries, and stunning sea views. Relax in comfort with tea/coffee facilities and cozy seating areas.

Dining Excellence and Al Fresco Options
Savor fresh local seafood and international cuisine at Steam Restaurant, with a large terrace for al fresco dining. Unwind at the bar with a diverse beverage selection and enjoy daily Cornish breakfasts.

Experience the beauty of Newquay with us - book your stay at Great Western Newquay for a memorable seaside getaway.

Important information:

Please note there is limited parking available at GBP 10 per day. Please contact the hotel in advance.

Early check in is available from 13:00 pm at an additional cost of GBP 20.00. Please contact the hotel to arrange this.

Late check out is available until 12:00 pm at an additional cost of GBP 20.00

Please note that the hotel cannot accept bookings of more than 2 rooms.

Please note that the lead guest must be at least 18 years of age.

Children are charged GBP 7.50 for breakfast.

Some rooms accommodate baby cribs.

Please note that this property cannot accommodate hen and stag parties.

Guests are asked to inform the hotel if they are bringing children with them.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PLH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3115 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Andrew solo_traveller gb
7
Pros:

Fantastic beachfront location. Wonderful breakfast and top notch staff.

Cons:

My room had a pungent musty smell you noticed every time you went in but dissipated after a few minutes of being in the room.

2026-06-25 via Nuitee
A
Alisha couple gb
8
2026-06-25 via Nuitee
M
Mary couple gb
10
Had a wonderful 4days break
Pros:

We stayed in a wonderful room with views over looking the beach from 3 windows amazing .
5 minutes from the beach .
All in all we had a wonderful holiday and shall definitely be going back .

Cons:

N/A

2026-06-24 via Nuitee
J
Juergen couple de
8
Schön gelegenes Hotel
Pros:

Sehr gute Lage, schöne Terrasse, sehr freundliches und hilfsbereites Personal

Cons:

Parkplätze muss man früh reservieren, dafür fehlte eine Information bei der Buchung

2026-06-24 via Nuitee
L
Laura solo_traveller gb
5
Would visit for a drink but wouldn’t stay again.
Pros:

Great views. Lovely helpful reception staff
Rooms newly refurbished and comfortable

Cons:

Very busy, Quite unhelpful bar staff, didn’t end up eating there. Very noisy at night and early morning, slamming doors, running up and down stairs etc.

2026-06-24 via Nuitee
Z
Zoe couple gb
10
Excellent would recommend to anyone for a good UK holiday.
Pros:

Very central and amazing views from the room looking over the beach and sea.
Clean room and excellent housekeeping.
Staff are so nice and friendly, always polite and spoke and made conversations.
Excellent breakfast and facilities.
Has parking and your own parking space if prebooked- had to contact hotel by phone to arrange.
Car was well secure with CCTV cameras.

Cons:

Nothing, was perfect stayed every year over the last 3 years.

2026-06-23 via Nuitee
N
nadine couple gb
8
Pleasant stay in a great location.
Pros:

Great location, comfortable bed, clean room.

Cons:

It could do with a lick of paint in some areas, scuff marks on walls.

2026-06-23 via Nuitee
K
Kevin solo_traveller gb
6
Pros:

Location was spot on,nice area to sit outside to have a meal or drink, bar area was very well thought out and very comfortable, great for watching the football⚽️🥅

Cons:

The room size was OK but the bed, was very small for a double felt like a threeqauter bed, shower head wasn't working correctly, and there was no pressure on the sink tap, and TV in the room only worked first night there , and after that it said no signal, carpet in bedroom wasn't very clean due to stains.

2026-06-21 via Nuitee
S
Shirley couple gb
8
Central location above town beaches
Pros:

Beach/cliff location. Sea view room lovely.

Cons:

Upstairs public areas very tired.

2026-06-21 via Nuitee
H
Harald extended_group de
2
Kein wohlfühlen
Pros:

Nichts sehr heruntergekommen

Cons:

Alles

2026-06-21 via Nuitee
G
Gjermund couple no
7
Veldig greit hotell. Bodde på oppusset rom.
Pros:

Plassering og betjeningen. Muligheten til å reservere parkering.

2026-06-21 via Nuitee
T
Tristan couple gb
10
2026-06-21 via Nuitee
R
Richard couple au
4
Look elsewhere
Pros:

Location was close to the train station

Cons:

It was like a rabbit warren, need to go up multiple staircases and through 6 fire doors to find our room
Small thinks like a very hot room on arrival and empty liquid soap in the shower- no attention to detail

2026-06-19 via Nuitee
D
Dörte couple de
8
Pros:

Die Lage vom Hotel war perfekt.
Die Betten und das Frühstück/Essen waren ebenfalls sehr gut.

Cons:

Wir hatten ein Zweibettzimmer gebucht, dieses war recht klein und wir hatten die Ablüftung der Küche direkt neben dem Fenster. Dementsprechend gab es zwischen 6.30 Uhr bis 21.15 Uhr eine recht starke Lärmbelästigung, aber immerhin kamen keine Gerüche ins Zimmer.

2026-06-18 via Nuitee
D
Debbie solo_traveller gb
10
Pros:

Lovely big comfortable room, very clean .

2026-06-17 via Nuitee
K
Kelly couple gb
8
2026-06-17 via Nuitee
B
Burgess solo_traveller gb
8
Pros:

Location, cleanliness and helpful staff

2026-06-16 via Nuitee
A
Allana couple gb
10
Fresh clean room , lovely sea view
Pros:

We had a wonderful stay. The property has been recently renovated to a very high standard and felt fresh, modern, and well maintained throughout. Everything was spotlessly clean on arrival, which made us feel comfortable straight away. One of the highlights was the beautiful sea views, which could be enjoyed from the property and added to the relaxing atmosphere. The combination of the modern renovation, cleanliness, and stunning coastal views made this a fantastic place to stay, and we would happily return in the future.

would also like to give a special mention to the lovely cleaner who made such a positive impression on our stay. As I am heavily pregnant, we contacted the hotel before arrival to ask if an early check-in might be possible. The team kindly explained that they would do their best to have our room cleaned and ready as soon as possible.

When we arrived at the room, the cleaner was still finishing the final touches. She was incredibly warm, friendly, and considerate. Seeing that I was struggling to stand for long periods, she very thoughtfully brought a chair outside the room so that I could sit comfortably and rest while waiting. It was such a kind gesture and one that was greatly appreciated.

Not only was she genuinely caring and accommodating, but the standard of cleaning was exceptional. The room was absolutely spotless, fresh, and beautifully presented. It was clear that she took great pride in her work, and her attention to detail did not go unnoticed.

Small acts of kindness like this can make all the difference to a guest's experience, and she truly went above and beyond. Please pass on our thanks to her for her hard work, professionalism, and kindness. She is a real credit to your team.

Cons:

The room was quite small, but for around £100 per night, it was exactly what we expected and represented excellent value for money. Despite the size, it was comfortable, well presented, and had everything we needed for our stay.

2026-06-15 via Nuitee
S
Sally couple gb
5
We won’t be returning
Pros:

Our room had been refurbished.

Cons:

The remainder of the hotel was tired and in serious need of an update. The windows to the main bar area were so dirty, I could hardly see outside! No parking available was a pain.

2026-06-14 via Nuitee
G
green solo_traveller gb
5
2026-06-14 via Nuitee