Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Thin walls
Need for updates

Categories

Cleanliness
6.89
Some rooms showed signs of needing upkeep and had odors.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Multiple reviews praised the great central location and views.
Room Quality
7.35
Rooms varied in comfort, with reports of thin walls affecting sleep.
Amenities
7.88
Good food and beverage options were highlighted, though some services could be improved.
Value for Money
7.84
Generally considered good value, but some felt updates were needed.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
7.86
Guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

Impressive Cliff-Top Terrace and Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from our impressive cliff-top terrace, perfect for relaxation and soaking in the beauty of nature.

Luxurious Rooms with Sea Views
Indulge in spacious rooms featuring en-suite bathrooms, luxury toiletries, and stunning sea views. Relax in comfort with tea/coffee facilities and cozy seating areas.

Dining Excellence and Al Fresco Options
Savor fresh local seafood and international cuisine at Steam Restaurant, with a large terrace for al fresco dining. Unwind at the bar with a diverse beverage selection and enjoy daily Cornish breakfasts.

Experience the beauty of Newquay with us - book your stay at Great Western Newquay for a memorable seaside getaway.

Important information:

Please note there is limited parking available at GBP 10 per day. Please contact the hotel in advance.

Early check in is available from 13:00 pm at an additional cost of GBP 20.00. Please contact the hotel to arrange this.

Late check out is available until 12:00 pm at an additional cost of GBP 20.00

Please note that the hotel cannot accept bookings of more than 2 rooms.

Please note that the lead guest must be at least 18 years of age.

Children are charged GBP 7.50 for breakfast.

Some rooms accommodate baby cribs.

Please note that this property cannot accommodate hen and stag parties.

Guests are asked to inform the hotel if they are bringing children with them.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PLH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3047 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
S
Searle solo_traveller gb
7
Pros:

My room was nice and clean. Bathroom was clean.
Reception was great.

Cons:

My window view was horrible.
My bed was so uncomfortable,with a big saggy dip on the right side.

2026-05-16 via Nuitee
D
David solo_traveller ch
8
Gerne wieder
Pros:

Das Bad, der Service, die Aussicht, das Frühstück, das Bett.

Cons:

Das Nebenzinmer war sehr gut hörbar.

2026-05-16 via Nuitee
S
Stuart couple gb
10
2026-05-16 via Nuitee
D
Davies extended_group gb
8
Lovely hotel with a great view
Pros:

Great hotel, in a great location. Walkable to Newquay and the beach. Great views from the restaurant/bar looking out to the the sea. Bed was very comfortable, i had a great nights sleep. I would recommend.

Cons:

Car park is small but you can book a space, i would advise doing this. If all else fails there is free parking from 6pm - 10am in nearby streets. It is a little tired but the bed was very comfortable and a excellent night sleep was had.

2026-05-15 via Nuitee
T
Tom solo_traveller gb
6
Pros:

Great location overlooking the sea.

Cons:

My room had an awful noise, akin to a wind trap constantly which made it impossible to sleep a d generally annoying. Night porter managed to move me to a spare room so I could get some sleep

2026-05-14 via Nuitee
C
Christine extended_group gb
6
Location great, staff very friendly & helpful
Pros:

Location

Cons:

Very dated and in need of work

2026-05-14 via Nuitee
L
Linda solo_traveller gb
5
Pros:

Breakfast was good and food. Staff were great and very helpfull. Got parking by the door as partner is disabled.shops were close to hotel.

Cons:

First room sink plug in bathroom let the water out so couldnt use sink to wash. We was put in a room with a wash room so was unable to have a bath after a long journey down and shower head kept falling downwards we was moved.
Second room wall lights didnt work only one was mended. Sink plug again let all the water out.
The bath panel was not fitted correctly and blew and banged all night and due to this we had no sleep and we had a long journey back home after having no sleep. When we came down to breakfast this morning guests were talking to us and each other complaining of lack of sleep due to issues in their rooms. Sadly i agree with other guests we wont be staying here again and wasnt even offered compensation.

2026-05-14 via Nuitee
N
Neil solo_traveller gb
8
Pros:

Good location & great pub/food

2026-05-13 via Nuitee
L
Lisa couple gb
4
Underwhelming
Pros:

The Gent at check in was wonderful and seemed to genuinely care!

Cons:

We felt size of the bed for the size of the room was poor. We always look forward to staying away from home Nd relaxing watching tv in the evening howver the bed was tiny! Yes we are not shrinking violets hower in this day & age most hotels use king size beds.

We also felt the shower quality wasn’t great either- such a shame as the room refurb was lovely!

Worth mentioning that when checking out we were not asked how our stay was which is very unsual as whenever we have checked out anywhere else the reception team always ask & seem to genuinely care.

2026-05-12 via Nuitee
K
Kaydee-mae couple gb
10
The staff were so lovely and welcoming, the food was amazing! We loved that the beach was on the doorstep to the hotel!
Pros:

We had a huge window with the sea front at the foot of the bed it was gorgeous!

Cons:

Absolutely no complaints here!

2026-05-11 via Nuitee
A
Alison solo_traveller ch
9
2026-05-11 via Nuitee
C
Carol couple au
10
Pleasurable
Pros:

Great location breakfast was delicious nice and hot and tasty

Cons:

Everything perfect

2026-05-11 via Nuitee
D
Dhliwayo solo_traveller gb
8
Superb
Pros:

The staff were great, the location was superb breakfast was amazing

Cons:

N/A

2026-05-10 via Nuitee
A
Angela solo_traveller gb
10
Pros:

Everything

Cons:

Nothing wrong

2026-05-10 via Nuitee
S
Sabrina solo_traveller gb
10
Pros:

Everything about this hotel was perfect. The location was ideal as it is in the town centre, we had a very warm welcome when we arrived, everything was explained to us. Our room was very spacious and clean, there were plenty of tea bags, coffee etc...the shower was lovely and hot, the bed was very comfortable. All of the staff were very friendly, the breakfast was fantastic a good range to choose from and because we booked the breakfast with the hotel stay we were also able to choose from the continental breakfast options as well as ordering off the breakfast menu. The breakfast itself was delicious and well cooked.

Cons:

That our stay wasn't longer.

2026-05-09 via Nuitee
C
Carl solo_traveller gb
7
Good value for money stay even if the hotel decor needs an uplift.
Pros:

Very friendly staff especially in the bar/restaurant. Nice location looking out to sea. Full English Breakfast was excellent.

Cons:

The internal decor in corridors and stairwells is scuffed and crumbling.

2026-05-08 via Nuitee
J
Jonathan solo_traveller gb
9
A big old seaside hotel that feels friendly and loved.
Pros:

A big old seaside hotel that has been modernised and made to feel more friendly. Very well run, with comfortable rooms and a great location.

Cons:

It's still a big old seaside hotel which you notice in the maze of characterless corridors. Bin collection at 5am so go for a sea view room if you van.

2026-05-08 via Nuitee
K
Kumara 68 solo_traveller gb
10
2026-05-07 via Nuitee
J
Jacqueline solo_traveller gb
10
2026-05-07 via Nuitee
G
Georgina solo_traveller es
10
Pros:

The location was perfect.

Cons:

There was nothing not to like!

2026-05-06 via Nuitee