Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Thin walls
Need for updates

Categories

Cleanliness
6.89
Some rooms showed signs of needing upkeep and had odors.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Multiple reviews praised the great central location and views.
Room Quality
7.35
Rooms varied in comfort, with reports of thin walls affecting sleep.
Amenities
7.88
Good food and beverage options were highlighted, though some services could be improved.
Value for Money
7.84
Generally considered good value, but some felt updates were needed.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
7.86
Guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

Impressive Cliff-Top Terrace and Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from our impressive cliff-top terrace, perfect for relaxation and soaking in the beauty of nature.

Luxurious Rooms with Sea Views
Indulge in spacious rooms featuring en-suite bathrooms, luxury toiletries, and stunning sea views. Relax in comfort with tea/coffee facilities and cozy seating areas.

Dining Excellence and Al Fresco Options
Savor fresh local seafood and international cuisine at Steam Restaurant, with a large terrace for al fresco dining. Unwind at the bar with a diverse beverage selection and enjoy daily Cornish breakfasts.

Experience the beauty of Newquay with us - book your stay at Great Western Newquay for a memorable seaside getaway.

Important information:

Please note there is limited parking available at GBP 10 per day. Please contact the hotel in advance.

Early check in is available from 13:00 pm at an additional cost of GBP 20.00. Please contact the hotel to arrange this.

Late check out is available until 12:00 pm at an additional cost of GBP 20.00

Please note that the hotel cannot accept bookings of more than 2 rooms.

Please note that the lead guest must be at least 18 years of age.

Children are charged GBP 7.50 for breakfast.

Some rooms accommodate baby cribs.

Please note that this property cannot accommodate hen and stag parties.

Guests are asked to inform the hotel if they are bringing children with them.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PLH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 2959 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
M
Medorie solo_traveller gb
9
2026-03-05 via Nuitee
C
colin couple ie
10
Very friendly and helpful staff
Pros:

Perfect location and plenty of space in the rooms. Food was lovely.

2026-03-02 via Nuitee
I
Ian solo_traveller gb
8
2026-03-02 via Nuitee
D
Daniel couple gb
7
2026-03-02 via Nuitee
J
Jenny couple gb
8
Very lovely staff very helpful
Pros:

We liked how the property was set and how spacious the rooms are

Cons:

It was very warm throughout sometimes too warm

2026-03-01 via Nuitee
B
Bryan couple gb
10
Pros:

Nice clean hotel friendly staff room comfortable bed lovely and clean

2026-02-28 via Nuitee
J
J family_with_children gb
10
Brilliant as always
Pros:

Great location

Cons:

Nothing

2026-02-24 via Nuitee
C
Chris couple gb
8
Enjoyed our stay in a very good, location be happy to return
Pros:

Friendly staff

Cons:

Early hours of the bar closing

2026-02-22 via Nuitee
S
Stuart couple gb
7
2026-02-11 via Nuitee
L
Lucy couple gb
8
Great hotel, I recommend
Pros:

Great location, really nice staff, comfy, good room view, great food.

Cons:

Had an issue with the water one evening turning a different colour and the toilet seat broke. This was reported to maintenance.

2026-02-10 via Nuitee
A
andy couple gb
9
Pros:

Location.
Staff are friendly and very helpful.

2026-02-09 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Spot on

2026-02-08 via Nuitee
B
bridget couple gb
10
Lovely stay
Pros:

Everything

Cons:

Nothing

2026-01-28 via Nuitee
R
Razel couple at
10
2026-01-27 via Nuitee
R
ryan couple gb
7
lovely hotel with great staff
Pros:

the hotel was lovely and always stop here due to where it is located, the staff are excellent and very friendly always there too help

Cons:

there was no heating in the room i went and saw the staff and they managed to get us a portable heater which helped but it was still cold on the night and early morning due to winter weather

2026-01-27 via Nuitee
P
Peter couple gb
8
2026-01-26 via Nuitee
B
Barry couple gb
4
Very disappointed
Pros:

Very nice location , as in Main Street and close to facilities.
Younger members of staff very helpful.

Cons:

Having to pay £10 a day for car parking in the hotel grounds.
Breakfast was under cooked (Bacon)
Being rushed out of our room on the final day despite being an hour early from advertised check out time, told it was a staff training day and the hotel was closing at 11am when two cleaners knocked on the room door at 0945 and asked us to leave, got down stairs and asked if breakfast was still on, only to be told they were unsure, I complained about being treated like I was being evicted, one staff member agreed to make us some breakfas,original time of breakfast finishing is 11am, so we had an hour to spare.
Finished breakfast around 1030am only to be harassed again and asked when I was leaving, my partner had gone to the ladies room and I was waiting for her return, told the member of staff this, only for her to then shout it across reception informing other members of staff my intentions, felt very unwanted and in the way, despite still having 15 minutes until closing.
I’m hoping the staff training day has taught them how to treat guests and a few manners.
The whole hotel could do with decorating, couldn’t open the windows in the hotel room as they were to stiff.

2026-01-25 via Nuitee
M
Michael solo_traveller gb
8
2026-01-24 via Nuitee
S
Steve couple gb
8
Pros:

Great room

2026-01-22 via Nuitee
R
Ross couple gb
8
2026-01-20 via Nuitee