Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Thin walls
Need for updates

Categories

Cleanliness
6.89
Some rooms showed signs of needing upkeep and had odors.
Service
8.86
Staff were consistently described as friendly and helpful.
Location
8.9
Multiple reviews praised the great central location and views.
Room Quality
7.35
Rooms varied in comfort, with reports of thin walls affecting sleep.
Amenities
7.88
Good food and beverage options were highlighted, though some services could be improved.
Value for Money
7.84
Generally considered good value, but some felt updates were needed.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
7.86
Guests enjoyed their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:01

Property Description

Impressive Cliff-Top Terrace and Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from our impressive cliff-top terrace, perfect for relaxation and soaking in the beauty of nature.

Luxurious Rooms with Sea Views
Indulge in spacious rooms featuring en-suite bathrooms, luxury toiletries, and stunning sea views. Relax in comfort with tea/coffee facilities and cozy seating areas.

Dining Excellence and Al Fresco Options
Savor fresh local seafood and international cuisine at Steam Restaurant, with a large terrace for al fresco dining. Unwind at the bar with a diverse beverage selection and enjoy daily Cornish breakfasts.

Experience the beauty of Newquay with us - book your stay at Great Western Newquay for a memorable seaside getaway.

Important information:

Please note there is limited parking available at GBP 10 per day. Please contact the hotel in advance.

Early check in is available from 13:00 pm at an additional cost of GBP 20.00. Please contact the hotel to arrange this.

Late check out is available until 12:00 pm at an additional cost of GBP 20.00

Please note that the hotel cannot accept bookings of more than 2 rooms.

Please note that the lead guest must be at least 18 years of age.

Children are charged GBP 7.50 for breakfast.

Some rooms accommodate baby cribs.

Please note that this property cannot accommodate hen and stag parties.

Guests are asked to inform the hotel if they are bringing children with them.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PLH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3085 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
P
Peter • solo_traveller • gb
9
Fully enjoyed the stay.
Pros:

I’m Lactose intolerant and from the people taking the order, the kitchen staff and the people delivering the food the were very good. The food was always very tasty.

Cons:

Cannot think of anything.

2026-05-29 • via Nuitee
M
Marvin • couple • gb
6
Good location but customer service lacking
Pros:

The location is good

Cons:

Not clean. Check-in and check-out times not guest-friendly

2026-05-29 • via Nuitee
F
federica • solo_traveller • gb
3
Pros:

View was lovely

Cons:

No fridge, no parking, no air-con, uncomfortable bed, waited 1h for a burger at the bar and the terrace was consistently full.

2026-05-28 • via Nuitee
E
Evelyn Maria • solo_traveller • gb
8
2026-05-28 • via Nuitee
Y
Yufeng • extended_group • gb
9
2026-05-27 • via Nuitee
M
milena • family_with_children • gb
9
No notes, all good vibes.
Pros:

I honestly have such a soft spot for this hotel, its history, location, the views - it’s really unique.

Cons:

The rooms do get warm in (rare for UK) 25c + heat and as an old building, there is no air con. The windows don’t open fully.

2026-05-27 • via Nuitee
R
RICHARD • solo_traveller • gb
10
2026-05-26 • via Nuitee
L
Louise • solo_traveller • gb
10
Perfect stay will rebook as always faultless stay
Pros:

I never have anything but an amazing stay. Location is amazing, food spot on and staff very helpful and welcoming

Cons:

Nothing

2026-05-26 • via Nuitee
D
David • solo_traveller • gb
5
GW wouldn't be my first choice next time
Pros:

Room was good
Room was nicely decorated
Staff were friendly reception and dining

Cons:

No Wi-fi
Breakfast was awful
Absolutely no car parking, had to get up early to move car in restricted zone
Finding room was a nightmare, a rabbit warren of corridors, hope there is never a fire.

2026-05-25 • via Nuitee
J
Joyce • couple • gb
9
Lovely central place to stay, bus stop right outside
Pros:

Sea view
Great staff
Excellent food

Cons:

Room was too hot

2026-05-24 • via Nuitee
M
Martin • family_with_children • gb
6
2026-05-24 • via Nuitee
C
Charlotte • couple • gb
4
2026-05-24 • via Nuitee
R
Ruby • couple • gb
10
2026-05-23 • via Nuitee
S
Susanne • solo_traveller • at
8
Pros:

Amanda, eine entzückend freundliche junge Dame im Service

Cons:

Das Essen Bestellsystem ist unpraktisch, das Frühstück war schlecht ausgestattet, um 9:30 gab es kein Joghurt und keinen Toast mehr, keine hochwertige Ware.

2026-05-23 • via Nuitee
H
Heather • family_with_children • gb
10
Worth a visit, interesting building, hope it keeps its charm
Pros:

Location central, we had a room 235 that had recently been renovated, quality furniture, stylish great colour scheme 😃 would love to come back and see it when the full renovation has been completed 😃

Cons:

Nothing🤷‍♀️

2026-05-23 • via Nuitee
R
rose • solo_traveller • gb
10
2026-05-22 • via Nuitee
C
Claire • couple • gb
10
Enjoyed the stay coming back again in a couple of weeks. My top choice of hotel stayed here multiple times it does not d
Pros:

Nice fresh and friendly

Cons:

N/a

2026-05-21 • via Nuitee
B
Benas • couple • lt
9
It was a great cosy stay. Excellent location.
Pros:

The location of the hotel is great. Food the in the restaurant also really good. Great breakfast. The building of the hotel is quite old (built in 1872(?)) so some parts are still original and has that old British appeal.

Cons:

The booking.com system did not allow to select a beach view room with two guests.

2026-05-21 • via Nuitee
J
Jaeschke • solo_traveller • de
9
Gerne wieder
Pros:

Die Lage ist richtig gut.
Personal ist sehr freundlich und hilfsbereit.
Im Restaurant kann man sehr gut Essen und sie fragen auch immer nach den Allergien.

Cons:

Manche Dinge sind zu reparieren, aber da sind sie dran.

2026-05-20 • via Nuitee
E
Edward • couple • gb
9
Enjoyable
2026-05-19 • via Nuitee