Best Western Plus Airport Inn & Suites

Hotels
Best Western Plus
8.1 (975 reviews)
5433 West Wiley Post Way , Salt Lake City , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Uncomfortable room quality
Undisclosed fees

Categories

Cleanliness
7.68
Several reviews mentioned issues with cleanliness, such as wet carpets and unvacuumed rooms.
Service
8.65
The staff is generally described as helpful, though there were issues with management's response.
Location
9.19
The hotel is conveniently located close to the airport, which received positive mentions.
Room Quality
7.14
Comments indicated worn-out beds and subpar room conditions, leading to a lower satisfaction.
Amenities
8.17
Average amenities with a decent hot tub and swimming pool, although some were disappointed.
Value for Money
7.63
Value perception was hurt by undisclosed parking fees and overall room quality.
Food and Beverage
8.18
Breakfast was mostly good, but specific complaints about eggs affected the rating.
Overall Experience
8.15
Mixed feelings, with some guests having a generally positive experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Indulge in Luxury Amenities

Featuring an indoor swimming pool and fitness centre, Best Western Plus Airport Inn & Suites offers a relaxing stay just 6.3 km from Salt Lake City International Airport. Unwind in the spa bath available in select rooms or enjoy the flat-screen cable TV in every room.

Delight in Complimentary Services

Start your day right with a complimentary breakfast spread including fresh fruit, eggs, and juice. Stay connected with free WiFi throughout the property and take advantage of the hot tub, business centre, and launderette during your stay.

Explore Nearby Attractions

Conveniently located, the hotel is a short drive from Clark Planetarium and Utah Hogle Zoo, offering entertainment for all ages. Book your stay now and experience comfort and convenience at Best Western Plus Airport Inn & Suites.

Important information:

*A Refundable cleaning and damage deposit ranging from $100.00 to $150.00 is required at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 975 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
D
Dail family_with_children us
10
We had an excellent time. The new amenities are amazing.
Pros:

It was the most comfortable bed that I’ve ever slept on in a hotel. The breakfast was also excellent.

Cons:

I was a late check in the last of the day, but no one was at the front desk to check me in for 20 minutes. Maybe a bell at the front desk would be helpful.

2026-04-11 via Nuitee
T
Tony family_with_children us
10
2026-04-09 via Nuitee
E
Edwin couple us
10
2026-04-09 via Nuitee
R
Rhonda family_with_children us
8
I would stay here again. And recommend this hotel to others
Pros:

Beds are really comfy. Breakfast is great. lots of hot and cold options.

2026-04-07 via Nuitee
M
Masoud couple us
3
Do not stay there until renovation is done.
Pros:

The room was acceptable

Cons:

No staff at the front desk around 9 pm when I arrived. I waited for 10 min for someone to show up and he didn’t even apologize for the wait. It’s being renovated the lobby, elevator seems like an abandoned building. No water bottle in the room. The price was too high for such poor conditions.

2026-04-02 via Nuitee
P
Peek couple nl
7
Prima
Pros:

Ontbijt

Cons:

Kleine kamer

2026-04-01 via Nuitee
K
Kyan family_with_children us
8
It was a blast.
Pros:

The staff was incredibly sweet. Valery at the front desk was the best!

Cons:

The breakfast could have been better. Specifically the bacon and egg.

2026-03-31 via Nuitee
P
Perry couple ca
9
Great stay
Pros:

Staff very friendly rooms are spacious

2026-03-28 via Nuitee
M
Mercedes couple us
8
Pros:

It was quiet

Cons:

There was remodeling being done.

2026-03-21 via Nuitee
C
Canelas couple us
10
2026-03-20 via Nuitee
B
Branden solo_traveller us
7
Overall good stay
Pros:

Amenities, pool spa breakfast.

Cons:

Building is clearly old and out dated, they were doing some renovations but more needs to be done to rooms. Sound proofing, new bathroom doors that were delaminating. More soundproofing. The first two nights the people above me and around me were loud and you could hear their conversations.

2026-03-20 via Nuitee
J
Jonathan family_with_children us
10
2026-03-09 via Nuitee
C
Conrad family_with_children us
6
2026-03-03 via Nuitee
G
Gilley family_with_children us
9
Pros:

Breakfast was amazing lots of different choices for even the most picky eaters!

Cons:

Didn't like how confusing it was to get to the property but all in all it was great experience.

2026-03-03 via Nuitee
M
Morgan solo_traveller us
2
2026-02-26 via Nuitee
C
Cynthia couple us
10
Would definitely stay again!!!
Pros:

The room was spacious , with an amazing jetted tub. Facilities were very clean and the staff was very helpful!!

Cons:

NA

2026-02-23 via Nuitee
H
Hamilton family_with_children us
10
Easy booking
Pros:

I booked it late, I thought I had booked it before and didn't ever finish it, but it was very easy to finish the booking and I still had a big, comfortable room for the night.

2026-02-11 via Nuitee
L
Liddell couple us
8
2026-02-09 via Nuitee
W
Wendy family_with_children ve
10
Sencillo pero acogedor
Pros:

Amabilidad del personal y el transporte al aeropuerto incluído

Cons:

El desayuno era muy básico.

2026-01-29 via Nuitee
A
Andrew solo_traveller us
8
2026-01-27 via Nuitee