Best Western Plus Airport Inn & Suites

Hotels
Best Western Plus
8.1 (1030 reviews)
5433 West Wiley Post Way , Salt Lake City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Good breakfast options
Cons:
Issues with cleanliness
Uncomfortable room quality
Undisclosed fees

Categories

Cleanliness
7.68
Several reviews mentioned issues with cleanliness, such as wet carpets and unvacuumed rooms.
Service
8.65
The staff is generally described as helpful, though there were issues with management's response.
Location
9.19
The hotel is conveniently located close to the airport, which received positive mentions.
Room Quality
7.14
Comments indicated worn-out beds and subpar room conditions, leading to a lower satisfaction.
Amenities
8.17
Average amenities with a decent hot tub and swimming pool, although some were disappointed.
Value for Money
7.63
Value perception was hurt by undisclosed parking fees and overall room quality.
Food and Beverage
8.18
Breakfast was mostly good, but specific complaints about eggs affected the rating.
Overall Experience
8.15
Mixed feelings, with some guests having a generally positive experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Indulge in Luxury Amenities

Featuring an indoor swimming pool and fitness centre, Best Western Plus Airport Inn & Suites offers a relaxing stay just 6.3 km from Salt Lake City International Airport. Unwind in the spa bath available in select rooms or enjoy the flat-screen cable TV in every room.

Delight in Complimentary Services

Start your day right with a complimentary breakfast spread including fresh fruit, eggs, and juice. Stay connected with free WiFi throughout the property and take advantage of the hot tub, business centre, and launderette during your stay.

Explore Nearby Attractions

Conveniently located, the hotel is a short drive from Clark Planetarium and Utah Hogle Zoo, offering entertainment for all ages. Book your stay now and experience comfort and convenience at Best Western Plus Airport Inn & Suites.

Important information:

*A Refundable cleaning and damage deposit ranging from $100.00 to $150.00 is required at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1030 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
L
LINDA couple us
10
Great stay and close to the airport.
Pros:

We stayed 4 nights at this hotel. Property was clean, rooms are clean, staff is friendly and helpful to suggest local restaurants, parking is free and well lit. Good breakfast, next door restaurant is Perkins. Enjoyed the pool and Jacuzzi. Breakfast is free included: bacon, sausage, scrambled eggs, waffles, and the usual bread and
pastries. After hours, you can still get free coffee, hot chocolate, and hot tea.
Bottled water is a dollar and they can charge it to the room.

Cons:

N/A

2026-08-15 via Nuitee
S
Steve couple us
8
Had a great time at the rave. Hotel close to the venue
Pros:

I was there for Das Energi. First time in salt lake. The location was perfect really close to the venue. Utah is also easy to get around. Friendly people and solid food.

Cons:

The bed wasn’t the most comfortable but overall a great stay.

2026-08-15 via Nuitee
E
Exauce couple us
10
2026-08-12 via Nuitee
C
Carsten extended_group de
9
perfektes Hotel am Flughafen als Zwischenstopp für die Weiterreise zum Yellowstone-Park
Pros:

Sauber, perfekte Lage zum Flughafen, großes Zimmer, Parken direkt vorm Hotel kostenlos

2026-08-11 via Nuitee
L
Larry couple us
8
2026-08-09 via Nuitee
E
Edward couple us
8
2026-08-07 via Nuitee
G
Gretchen family_with_children us
3
I was expecting a lot more from a hotel that got 4 star reviews. A lot more.
Pros:

Clean and located close to airport. Maintenance and house cleaning staff were very friendly and helpful.

Cons:

The shuttle took an hour and a half to pick us up at the airport. I was with my kids and we didn't get to our room until 1:00am. Then, the next morning I asked for a late check out since we got in so late and they only extended until 12:30. We wanted to use the hot tub since that is one of the main reasons I booked this hotel over other options. We got in the hot tub and it was a lukewarm 91 degrees. Maintenance was eventually able to get it to warm up, but by that time we had to check out. Also, no coffee maker in the room. Had to shower and get dressed just to get coffee down in the lobby.

2026-08-06 via Nuitee
I
Isaiah couple us
8
2026-08-02 via Nuitee
M
Mogerah family_with_children us
10
Pleasant
Pros:

The location

Cons:

The price

2026-07-24 via Nuitee
K
Kaanhan couple us
3
Never again
Pros:

Nothing

Cons:

It was dirty bathroom smelled like poop housekeeping kept running away didn’t change my sheets towels or anything

2026-07-22 via Nuitee
E
Elizabeth family_with_children us
4
Cons:

It was not very clean; it is an older hotel. Also, someone attempted to break into my car which left some dents in my door. There was evidence of drug use outside the hotel such as a pipe on the ground. In addition, there was an individual who kept yelling from their room which could be heard from outside the hotel. Overall, my family and I did not feel safe.

2026-07-21 via Nuitee
J
Julie family_with_children us
7
Overall it was good.
Pros:

It was nice and clean.

Cons:

The bed frame stuck out but was hidden under the blankets. We all hurt ourselves on the beds.

2026-07-20 via Nuitee
A
Anneke solo_traveller nl
8
Pros:

Vlakbij het vliegveld

Cons:

De kosten en de wifi

2026-07-17 via Nuitee
T
Tracy solo_traveller us
8
It was a fantastic stay
Pros:

Wonderful day

Cons:

Nothing

2026-07-14 via Nuitee
A
Alma solo_traveller us
9
2026-07-13 via Nuitee
J
Jill couple us
10
2026-07-12 via Nuitee
M
Margaret couple us
2
Not good.
Pros:

It was good and the staff was great.

Cons:

The fire alarm went off for. 15 minutes and I couldn’t contact the desk for information. My husband has Parkinson’s so it was a hard for him to get around finally after the alarm stopped I was able to talk to someone and they just said it was false then the power went out for hours. They we no light to see in the bath room. No apologies.

2026-07-12 via Nuitee
M
Michelle solo_traveller us
6
2026-07-11 via Nuitee
C
Cassandra family_with_children us
8
The stay was pleasant and dog friendly.
Pros:

The breakfast was nice. The pool and hot tub were nice.

Cons:

The bed and pillows were not very comfortable.

2026-07-05 via Nuitee
P
Pamela extended_group us
9
2026-07-04 via Nuitee