Freehand Chicago

Hotels
•
Generator Hostels
7.6 (4291 reviews)
19 East Ohio Street , Chicago , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
6.81
Several reviews mention issues such as dust and hair in the beds, indicating low cleanliness.
Service
8.28
Staff were mentioned as friendly, with some positive interactions despite issues.
Location
9.32
Multiple reviews highlight the great location near attractions and transport.
Room Quality
6.27
Rooms are described as small and underwhelming with maintenance issues.
Amenities
7.3
Amenities mentioned appear limited or in maintenance, affecting overall satisfaction.
Value for Money
7.76
While some found it reasonable, others mentioned double charges which impacted the perception.
Food and Beverage
7.31
Not explicitly mentioned, assumed standard quality for the hotel tier.
Overall Experience
7.78
Mixed feelings due to location and service but impacted by cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:42

Property Description

Unique Boutique Hotel Experience
Located in Chicago's vibrant River North neighborhood, Freehand Chicago offers a blend of comfort and style. The property features a restaurant and free WiFi, ensuring a convenient stay.

Versatile Room Options
Choose between private and shared rooms, each equipped with modern amenities such as air conditioning, flat-screen TVs, and cozy seating areas. The provision of linen and towels adds to the convenience and comfort of your stay.

Exceptional Dining and Entertainment
Indulge in signature cocktails and small bites at The Broken Shaker, or savor gourmet coffee and creative breakfast dishes at Cafe Integral. The hotel's proximity to popular attractions like the Magnificent Mile and John Hancock Observatory makes it an ideal choice for travelers.

Book your stay at Freehand Chicago for a memorable and enjoyable experience.

Important information:

Please be informed that, any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

Additionally, we would welcome a dog on property but only when staying in a private room and subject to a fee per dog/per Stay. Please note that the property can only allow pets with a maximum weight of 34 kilos / 75 pounds.


PAYMENT: For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 49 per day.

Location

Guest Reviews

7.6
Based on 4291 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.32
Room Quality: 6.27
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.78
R
Robert • solo_traveller • us
1
Cons:

I wasn't able to get the chance to get comfortable with the fact I was not told that I have to get sleep with 3 complain strangers in the room. I lost the money I invested in the reservation and ended up having to pay for somewhere else to stay.

2026-03-11 • via Nuitee
K
Klein • family_with_children • us
9
2026-03-11 • via Nuitee
M
Meryem • couple • us
10
2026-03-09 • via Nuitee
D
Douglas • solo_traveller • us
10
Pros:

Love the freehand!!! Super low key chill spot

Cons:

It was all good. Everyone very chill

2026-03-08 • via Nuitee
M
Malik • solo_traveller • us
10
2026-03-07 • via Nuitee
C
Clevenger • couple • us
8
2026-03-07 • via Nuitee
A
ahdaya • solo_traveller • us
7
2026-03-07 • via Nuitee
J
Juan • solo_traveller • us
1
Pésima.
Pros:

La ubicación

Cons:

El servicio, la atención y la limpieza.

2026-03-06 • via Nuitee
B
Benedict • solo_traveller • de
7
Good place for a short stay in the center of Chicago
Pros:

Very central location, fast WiFi, quiet rooms

Cons:

No atmosphere to get in contact to other guests, no outside food or drink allowed in common area, no common kitchen

2026-03-03 • via Nuitee
J
Janet • family_with_children • us
10
2026-03-03 • via Nuitee
S
Saul • family_with_children • um
2
2026-03-02 • via Nuitee
S
Smith • couple • us
1
They lie about sending the deposit back
Pros:

They never sent back my deposit all four times I been there I want my deposit back

Cons:

They never gave my deposit back

2026-03-02 • via Nuitee
A
adam • solo_traveller • us
10
Bitchin
Pros:

Everything I’ve been here million times for concerts

Cons:

Nothing dislike

2026-03-02 • via Nuitee
C
Casey • family_with_children • us
6
2026-03-01 • via Nuitee
R
Rose • solo_traveller • us
3
Terrible
Cons:

The first three rooms we were in had no heat in 0 degree weather. Staff was unhelpful told us they were out of heaters and blankets. No apology.

2026-03-01 • via Nuitee
E
Eman • couple • us
2
2026-03-01 • via Nuitee
G
Gabriella • family_with_children • us
7
Private Queen
Pros:

The pricing for the location was phenomenal. While the hotel is not directly off of the river, it was only a couple of bus stops away from the river walk and other main attractions. The red line was also only a block away. This was perfect for me since public transit in Chicago is very reliable, so getting around was not an issue. The room was also very quiet, so it was easy to get rest at night. And while my room was very small, it was also pretty cozy.

Cons:

My room was TINY, but for such a great price, it wasn't a deal breaker. I also was traveling alone. My room would've been too small for more than just one person. (I booked the standard private queen I believe.) Also the room didn't feel the cleanest, but it was overall fine. The overhead light in my room kept flickering and at times would go out completely. Again this wasn't a deal breaker for me since I wasn't spending much time in my room, but it was annoying. Lastly, it got very cold in the room (I was visiting in February) and the room didn't have individual temperature control. Of course the duvet on the bed was enough to keep me warm while sleeping, but anytime I got out to bed, for example to use the bathroom, I would be shivering.

2026-02-28 • via Nuitee
M
Malva • extended_group • us
6
2026-02-26 • via Nuitee
A
Alexis • family_with_children • mx
9
Cons:

El personal no habla español
Y huele mucho a droga en los pasillos

2026-02-25 • via Nuitee
R
Robert • solo_traveller • us
10
2026-02-25 • via Nuitee