Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff and service
Great location
Cons:
Some amenities were not available
Few negative service experiences

Categories

Cleanliness
8.7
Many reviews highlight cleanliness as a strong point.
Service
9.2
Staff was frequently praised for their friendliness and helpfulness.
Location
9.2
Excellent location noted in multiple reviews.
Room Quality
8.2
Some comments on less satisfactory room conditions, but overall positive.
Amenities
8.2
While some amenities were under renovation, others were liked, including breakfast.
Value for Money
8.7
General sentiment suggests that the rates match quality, despite minor concerns.
Food and Beverage
8.7
Breakfast received good feedback from guests.
Overall Experience
8.7
Guests reported enjoyable stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:40

Property Description

Prime Location
Hotel Dix is conveniently situated just steps away from Lleras Park and a short distance from Medellín River, offering easy access to the city's popular attractions.

Comfortable Accommodations
Each room at Hotel Dix is equipped with modern amenities such as cable TV, air conditioning, and a minibar, ensuring a comfortable stay. The private bathrooms feature showers and hairdryers for added convenience.

Convenient Facilities
Enjoy complimentary WiFi throughout the property, free parking, and the convenience of a 24-hour front desk and tour desk at Hotel Dix, making your stay hassle-free.

Book your stay at Hotel Dix now and experience the perfect blend of comfort and convenience during your visit to Medellín!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 355 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
J
Jamil • couple • us
8
Pros:

Very clean and updated

Cons:

TVs were a bit small and the WiFi wasn’t very good

2026-02-11 • via Nuitee
S
santiago • couple • sv
7
Pros:

Muy céntrico a lugares turísticos como
Provenza

2026-01-30 • via Nuitee
S
Saray Portilla • family_with_children • co
10
Pros:

El hotel es muy bonito y cómodo, todo estaba limpio y bien cuidado. Buena ubicación, cerca de Provenza y restaurantes. La atención fue muy buena y la experiencia en general superó mis expectativas. Sin duda volvería y lo recomiendo.

2026-01-30 • via Nuitee
K
Karl • couple • dk
5
Pros:

Average experience

Cons:

We booked their car service from the airport and it was a horrible experience. Driver was not there and hard to find, he had a giant subwoofer in the trunk so we had to sit with bags inside, he was on the phone taking videos and texting while driving, no seatbelts available…

2026-01-24 • via Nuitee
K
Kostadinos • solo_traveller • us
7
Pros:

Location is good. Breakfast staff are friendly and attentive. Breakfast is good.

Cons:

Top floor closed for renovation so no hot tub or great view when i was there.

2026-01-19 • via Nuitee
G
gary • solo_traveller • us
10
I will stay here every time when I come to Medallin
Pros:

Staff very accommodating, rooms exceptionally clean and comfortable. Can’t beat the location. A 10 out of 10.

Cons:

I can’t think of one thing I would change and that’s a rarity.

2026-01-19 • via Nuitee
J
John • solo_traveller • us
9
Great place. I would definitely recommend.
Pros:

location and price were excellent as was the staff

Cons:

Hard bed but turns out most of the beds in Columbia are on the firm side as I came to find out. lol.

2026-01-13 • via Nuitee
T
THE TIME TRAVELERS • family_with_children • us
1
Pros:

The customer service was very bad and they treated my guess horrible and very bad. It used to be one of my favorite hotels but now I will never go there again

Cons:

The customer service was so bad and made my guess so uncomfortable that we couldn't even enjoy the fun and love of Colombia. We couldn't even come with an agreement with the staff all the hotel managers so I checked out early and got a refund . Totally disappointed of how he was treated. But we still love Colombia and 10 years of greatness this was our only bad experience...
If they don't change their ways I will never be at that hotel ever again....

2025-12-10 • via Nuitee
J
Julian Bernardo • family_with_children • mx
10
General
Pros:

La ubicación está excelente, cercas del metro y aeropuerto local. Ademas está a dos cuadras de Provenza. Encuentras variedad de tiendas y restaurantes. Excelente para pasarla de fiesta.
Tienen contacto de agencias para tour (Muy buenos).

Cons:

Poca variedad en el desayuno (huevo, fruta, pan, yogurt)

2025-12-09 • via Nuitee
C
Claudio • couple • us
10
2025-12-08 • via Nuitee
J
Juand07 • couple • co
9
2025-12-04 • via Nuitee
D
Dustin • solo_traveller • us
10
2025-11-29 • via Nuitee
J
Jens • family_with_children • de
9
2025-11-26 • via Nuitee
C
Cuneyt • solo_traveller • nl
10
Pros:

My third time here. Great hotel, nice and clean rooms, excellent location, very friendly and helpful staff. All the people who work here are amazing (reception, security, kitchen, cleaning). Off course I will come back again. Thank you!

2025-11-23 • via Nuitee
C
CHAKA CHOCOLATE • solo_traveller • us
9
2025-11-14 • via Nuitee
I
Ismael • extended_group • pr
8
2025-11-13 • via Nuitee
E
Edmarie • couple • us
9
Estadía muy placentera y tranquila. El hotel en excelente ubicación.
Pros:

Lo mas que me gustó fue la localización y la amabilidad de todos fue excepcional.

Cons:

me hubiera gustado usar el area de jacuzzi pero estaba en remodelación

2025-11-12 • via Nuitee
M
Monica • extended_group • ec
7
2025-11-07 • via Nuitee
J
Jaime • solo_traveller • ec
6
Bien Ubicado ( Aires Viejos y Personal Grosero)
Pros:

El Hotel es elegante

Cons:

Pagué 600$ una habitación que tenía un aire que no enfriaba y era muy antiguo , pedí atención al personal y me contestaron de manera muy grosera y poco profesional ( No se , quéjese en la plataforma , nosotros no tenemos nada que ver ..)

Al Personal adicional no le importas para nada , son groseros .. ( mención especial a Juanito “ Un Caballero , el único que trabaja bien en ese Hotel” y la recepcionista Angie , ellos 2 son los más amables , el resto todos groseros y poco profesionales)

2025-11-06 • via Nuitee
S
Samantha • extended_group • us
10
The service, the staff, the food, the room all was outstanding
Pros:

It is beautiful, very clean at all times and it has an excellent location

Cons:

Mattress was too firm for my liking

2025-11-04 • via Nuitee