Sports Illustrated Resorts Chicago

Hotels
9.4 (2005 reviews)
203 N Wabash Ave , Chicago , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great downtown location
Friendly, helpful staff (named staff praised)
Rooftop views and guest-exclusive access
Complimentary drinks / happy hour
Clean rooms reported by several guests
Early check-in and personalized touches (anniversary gift)
Convenient to train / walkable to attractions
Comfortable beds and good bathroom/get-ready area
Cons:
Housekeeping slow / lack of regular cleaning and towels
Limited rooftop hours (weekday/time-restricted)
No on-site restaurant
Small fitness room (photos misleading)
Long check-in wait at midnight for at least one guest
Report of silverfish in a room
Some rooms very small / cooler too close to bed
Event notifications given too late; daily resort fee complaints

Categories

Cleanliness
8.2
Mixed reports: several guests said rooms were clean but there was at least one report of a silverfish infestation and repeated issues with housekeeping/towel service being slow or needing to be requested.
Service
10
Generally excellent staff service praised repeatedly (helpful, friendly, early check-in, anniversary surprise, named staff called out), though there are isolated operational failures (very long late-night check-in waits, slow room cleaning response). Overall sentiment strongly positive.
Location
10
Consistently cited as a major positive: downtown, walkable to attractions and convenient to trains; guests repeatedly praised the central location.
Room Quality
8
Mixed: rooms praised for comfortable beds and good bathroom/get-ready areas, but several guests mentioned very small rooms, layout issues (cooler too close to bed), and one comment about a bed being too soft.
Amenities
10
Rooftop, complimentary drinks/happy hour, and thoughtful in-room features were highlighted as strong positives; however rooftop access hours and a small fitness room were noted as limitations.
Value for Money
9.4
Mostly positive impressions of value given location and service, but a few strong complaints (high short-stay cost, daily resort fee) temper the sentiment.
Food and Beverage
10
Complimentary drinks and a guest happy hour were appreciated; guests also noted there is no on-site restaurant and limited food offerings, but overall beverage offerings were viewed positively.
Overall Experience
9.6
Overall very positive: friendly staff, excellent location and rooftop experience made stays memorable despite some operational issues (housekeeping, check-in delays, limited rooftop hours).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:04

Property Description

Luxurious Boutique Hotel in the Heart of Chicago

Modern Luxury and Comfort: Virgin Hotels Chicago offers a unique blend of modern luxury and comfort, with lifestyle-focused rooms designed for relaxation. The large dressing room area, luxury walk-in shower, and ergonomic bed provide the ultimate in comfort and style.

Culinary Delights and Social Spaces: Indulge in upscale Italian cuisine at Miss Ricky's restaurant, enjoy panoramic city views at the rooftop bar, and relax at The Commons Club with its modern chef’s kitchen. The hotel also features a premium coffee bar for a quick pick-me-up.

Unique Amenities for Every Guest: Whether you prefer a cozy read in the hotel library or a relaxing evening by the fire in the Trophy Room, Virgin Hotels Chicago offers a range of unique amenities to enhance your stay.

Book now to experience the perfect blend of luxury, comfort, and entertainment at Virgin Hotels Chicago.

Important information:

Guests must be at least 21 years old to check-in at this property.

Free High-Speed WiFi throughout the hotel

24/7 access to fitness center

Complimentary in-room coffee and tea

Sports Illustrated Resorts Chicago will collect a $28.17 per night Hotel Service Fee at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

9.4
Based on 2005 reviews
Cleanliness: 8.2
Service: 10
Location: 10
Room Quality: 8
Amenities: 10
Value for Money: 9.4
Food and Beverage: 10
Overall Experience: 9.6
T
tngkr416 solo_traveller kr
9
Pros:

직원들이 친절하고 시설도 깨끗했다.

Cons:

청소를 해주지 않아 조금 아쉬웠다.

2026-08-29 via Nuitee
L
Lisa extended_group gb
10
Gr8 stay gr8 location
Pros:

Location excellent riverwalk nearby staff really helpful and nice

Cons:

Dark

2026-08-28 via Nuitee
I
Ion solo_traveller us
9
Pros:

The staff was very helpful and polite. The room was very clean and comfortable. The location could not be any better.

Cons:

The only small downside is I got a interconnecting room (the one that has an internal door connecting to the other room) and you can hear the neighbours very clearly.

2026-08-28 via Nuitee
K
khanna family_with_children ca
10
2026-08-27 via Nuitee
A
Anthony couple us
7
2026-08-27 via Nuitee
A
aida couple ca
8
2026-08-27 via Nuitee
B
Bruce couple us
8
2026-08-27 via Nuitee
J
Joy couple us
7
Clean room, not a four star experience.
Pros:

The room was very clean and the staff are nice. The shower is good but this is not a good place to stay for a trip with someone who is not your long term partner or small child as the shower opens straight up to the room. No place to dry off other than on display.

Cons:

The shampoo and body wash were almost out when we checked in and they only gave us two towels. The bed is VERY soft. They give a time share speech and try to get you to do it, luckily I texted ahead and asked to opt out and they obliged. I do not think any four star hotel should be giving anyone a sales pitch when they just want a place to sleep for a trip.

2026-08-26 via Nuitee
J
JESSICA couple ve
5
Tienen todo para mejorar ! Son solo detalles a mejorar
Pros:

La ubicación y tamaño de habitación
Hay cafetera con café todos los días
Hay un filtro de agua en todo el lobby
Hay toallitas desinfectantes en la puerta del asensor .

Cons:

El olor a humedad de la madera del asensor . Y un tapete de alfombra que hay en la pared del asensor . Que no había sitio para colocar las maletas tuvimos q colocarlas en el piso , pedí un bench pra esto y me dijeron que no contaban con bench para maletas lo cual me pareció extraño dado al precio del hotel . NO HACÍAN la cama ni la limpieza a Diario aun solicitándolo . Un día tuve yo q sacar la basura.

2026-08-25 via Nuitee
W
Wenxiu extended_group ca
8
下次还会选择入住!
Pros:

地点非常好👍

2026-08-24 via Nuitee
S
Suela solo_traveller gb
10
Pros:

Great staff, very friendly and professional; great location and very nice facilities. We'll visit again.

2026-08-24 via Nuitee
L
leopold solo_traveller fr
10
2026-08-23 via Nuitee
R
Robert solo_traveller ch
7
2026-08-23 via Nuitee
S
Sunyoung solo_traveller us
10
2026-08-23 via Nuitee
G
German solo_traveller ar
8
2026-08-21 via Nuitee
M
Michele couple us
8
Nice place, nice room, zero housekeeping (not even trash), reasonable price
Pros:

Very good location near the river and the CTA stop. Nice lobby staff and bar personnel on the roof

Cons:

The roof top happy hour was nice but it would have been nice to be able to use that space outside of happy hour. Maybe just lock up the bar, put a coffee machine up there and let your guests enjoy the views. Especially as there is NOWHERE to sit in the lobby if one wants to chill or check something
The furniture is tatty but they said it was going to be replaced soon . Other hotels I have stayed at use that roof terrace space very effectively

2026-08-20 via Nuitee
A
Andrea couple hu
10
2026-08-20 via Nuitee
L
Lekunga solo_traveller us
9
Pros:

Room was clean.

Cons:

NA

2026-08-20 via Nuitee
M
MARIA EMILIA extended_group ar
10
2026-08-20 via Nuitee
J
Jamie extended_group us
10
2026-08-20 via Nuitee