Casa de Pinos Hotel Boutique

Hotels
8.3 (87 reviews)
Carrera 34 46-104 , Bucaramanga , co

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Cleanliness concern
Room quality issues

Categories

Cleanliness
7.45
The cleanliness of the room and bathroom was praised, but there was a complaint about a reduced shower space.
Service
8.95
Excellent service with staff being described as very kind and welcoming.
Location
8.95
Great location described as tranquil and central with easy access to restaurants and bars.
Room Quality
7.45
Room condition was noted as needing repairs, making it less comfortable than other rooms.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.45
Good value quality described in context with pricing.
Food and Beverage
8.45
Breakfast received positive mentions.
Overall Experience
8.45
Overall positive experience with some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:36

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and convenience at Hotel Casa de Pinos Hotel Boutique. Each room is equipped with a TV, air conditioning, and a safety deposit box. Relax in style with plush bed linens and enjoy a spotless room with complimentary cleaning products.

Exceptional Services and Facilities
Our hotel offers a 24-hour reception to assist you anytime, a serene garden to unwind, and a charming terrace to enjoy the views. Rest easy knowing your belongings are secure with our luggage storage service.

Convenient Location
Located in Bucaramanga, our guest house is conveniently situated near Via del Teleferico and Yariguies Airport. Explore the city with ease and return to the comfort of our boutique hotel. Book your stay at Hotel Casa de Pinos Hotel Boutique now.

Important information:

The reception is open from 6:00 a.m. m. to 10:30 p.m.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children 4 years old stay for COP 25,000 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs COP 25000 per day.

Location

Guest Reviews

8.3
Based on 87 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
J
jairo • solo_traveller • co
9
2026-05-01 • via Nuitee
P
Puyana • solo_traveller • co
10
2026-04-30 • via Nuitee
L
Luz Karime • couple • co
7
2026-04-22 • via Nuitee
X
Xiomara • solo_traveller • co
9
2026-04-20 • via Nuitee
J
Javier • solo_traveller • co
4
Regular experiencia en el hotel de los ruidos.
Pros:

La ubicación es muy buena, cerca al parque San Pio y a Cabecera.

Cons:

El hecho que se tenga que pagar el 50% antes de llegar para garantizar la reserva, es la primera vez que me sucede, Booking garantiza siempre la reserva en cualquier hotel del mundo, pero en este hotel no. Muy regular la habitación, la foto no hace honor a la realidad, el patio donde se toma el desayuno esta todo deteriorado que es la parte que resaltan las fotos. El nombre del hotel debería ser Casa de los ruidos, desde el aire acondicionado hasta un motor que suena toda la noche de manera intermitente no permite conciliar el sueño ni descansar, y como no hay nadie del hotel en la noche para quejarse, no hay solución.

2026-04-20 • via Nuitee
A
Alex • family_with_children • co
8
2026-04-18 • via Nuitee
S
SOFIA DEL MAR • solo_traveller • co
10
2026-04-17 • via Nuitee
J
Jaime • solo_traveller • co
1
Me cancelaron por no pagar por transferencia bancaria
2026-04-08 • via Nuitee
M
Majo1030 • couple • co
9
Pros:

La ubicación, la atención y las instalaciones. Está detrás del parque San pio, hay restaurantes, comercio en general.

Cons:

No poder hacer el check-in un poco antes de la hora, pero en el hotel nos guardaron el equipaje para poder salir.

2026-04-06 • via Nuitee
J
Julián • extended_group • co
10
Pros:

La ubicación es excelente, queda a pocos pasos de la calle más famosa por sus discotecas y restaurantes y escasa una cuadra del Parque San Pío. Definitivamente me volvería a quedar allí.

2026-04-04 • via Nuitee
M
MauricioHurt • couple • es
9
Pros:

Amabilidad y ubicación. Todo muy bien

2026-04-03 • via Nuitee
A
Anacona • family_with_children • co
10
amabilidad, sencillez y la buena ubicación del hotel, hace de este lugar un lugar recomendable
Pros:

La amabilidad y atención brindada por el personal de servicio del hotel

2026-04-03 • via Nuitee
S
Sandra • extended_group • co
10
Es un sitio cómodo, central. Buen precio, un rico y variado desayuno. La atención es fantástica
2026-04-02 • via Nuitee
G
Gabriel • couple • co
10
2026-03-31 • via Nuitee
D
DAYANA BERNAL • solo_traveller • co
8
2026-03-26 • via Nuitee
J
John • couple • us
8
2026-03-25 • via Nuitee
E
Emnairis • solo_traveller • co
9
Pros:

Ubicación, además es muy bonito el lugar

2026-03-24 • via Nuitee
J
Juan Manuel • solo_traveller • co
6
Decepcionante. Esperaba más, con ese nombre "boutique".
Pros:

Es un pequeño hotel muy bien ubicado pero deja mucho que desear. El servicio es muy amable.

Cons:

Le llaman "boutique" pero de eso no tiene nada. Las habitaciones son muy incómodas. El patio en donde está el comedor está sucio y desordenado. El personal es amable. No asean el cuarto, solo si uno lo solicita, pero si hay algo personal sobre la cama no la tienden; en todos los hoteles del mundo arreglan el cuarto diariamente. El desayuno es muy escaso.

2026-03-24 • via Nuitee
M
Mariana • solo_traveller • co
9
2026-03-22 • via Nuitee
M
Manuel • couple • co
10
Pros:

La ubicación es excelente

Cons:

.

2026-03-20 • via Nuitee