Hotel San José Plaza

Hotels
8.6 (35 reviews)
Carrera 17C Nº 55-40 , Bucaramanga , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Very good facilities
Standard hotel service
Cons:
Exterior noise
Hygiene issues with pets in restaurant

Categories

Cleanliness
7.81
Reported exterior noise issues may indicate cleanliness concerns.
Service
9.28
Good service despite some complaints about the reception handling.
Location
8.82
Location is generally acceptable, but exterior noise may affect the experience.
Room Quality
8.77
Standard quality for this hotel tier.
Amenities
8.8
Very good facilities mentioned in the review.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
7.81
Concerns about hygiene with pets in the restaurant could affect rating.
Overall Experience
8.78
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:39

Property Description

Luxurious Accommodations
San José Plaza offers modern rooms with hydromassage tubs, free Wi-Fi, and king-size ergonomic beds. The contrasting chocolate wood and white décor create a sleek and inviting atmosphere.

Gastronomic Delights
Indulge in international dishes at the on-site restaurant and sip on tropical cocktails at the lobby bar. Start your day with a delicious breakfast featuring seasonal fruits, natural juices, and pastries.

Convenient Amenities
Guests can enjoy free on-site parking, inquire at the tour desk for local attractions, and utilize the business center for any work needs.

Ready to experience a blend of comfort and luxury at San José Plaza? Book your stay now!

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: BGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for COP 4,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for COP 32,500 per person per night when using an existing bed.
    People no matter the age stay for COP 45,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 35 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
W
Wittinghan • couple • co
1
Una noche sin descanzo
Pros:

Las habitaciones súper pequeñas
No había agua caliente
El baño pequeño y muy estrecho
La cama súper dura
Muy mal aspecto la verdad

Cons:

En realidad todo
El desayuno muy malo
Solo caldo y ya

2026-01-24 • via Nuitee
M
Martha Helena • solo_traveller • us
8
Very good experience!
Pros:

The personal staff was wonderful, helpful, cordial

2026-01-21 • via Nuitee
A
Ariza sierra • solo_traveller • co
9
Para mejorar
Pros:

La atención del personal

Cons:

El baño no tiene buen tiraje por tanto no Evacua lo suficiente, además expide malos olores y eso es molesto.

2026-01-15 • via Nuitee
L
Luis Raul • solo_traveller • co
10
Pros:

La atención y vista del restaurante

Cons:

Uso de vendedores en el ascensor con productos

2025-12-15 • via Nuitee
A
alexander • family_with_children • co
7
Buena
Pros:

Estaba muy bn

Cons:

El ruido exterior

2025-12-05 • via Nuitee
M
Milena • solo_traveller • co
9
Pros:

Muy buenas instalaciones. Sin embargo, presente la queja a la recepcionista pues permiten que los perros de otros huéspedes entren al restaurante. Eso no es permitido por higiene

2025-09-14 • via Nuitee
W
Wernher • family with young children • us
10
The Sanit Joseph pilgrimage.
Pros:

The.chapel,.the divine mercy on the entry.

Cons:

Toilet need an upgrade to shot on the ground.

2023-11-27 • via Nuitee
A
Anonymous • young couple • us
5
Too bad
Pros:

Shoes festival in the hall of bedroom

Cons:

Too many proples in front of bedroom

2023-07-24 • via Nuitee
D
david
10
Pros:

Good location. Friendly and very helpful staff. Excellent breakfast. Clean and comfortable room. A very good place to stay at a very reasonable price.

2023-07-15 • via Nuitee
K
Kat • young couple • us
10
Perfectly Perfect
Pros:

The staff was AMAZING. The room was really clean and the bed oh my word. I did not want to get out of it. Breakfast was AMAZING and the view from the roof top open air restaurant.. to die for.

Cons:

Absolutely nothing

2023-05-27 • via Nuitee
F
Felipe • friends
6
Pros:

Es un hotel céntrico pero con muchas carencias. El desayuno escaso, poco personal para atenderlo. En la habitación no había ni una lámpara de noche. El baño muy estrecho

2023-01-10 • via Nuitee
J
Juan • solo traveller • co
10
Exceptional
2022-10-25 • via Nuitee
J
Juan • solo traveller • co
10
Exceptional
Pros:

the breakfast was quite generous, they even had soup and you could take as much as you want. the rooms are spatious and equipped with a TV, I got 2 beds for myself in a pretty good location in Bucaramanga and really good price

Cons:

the reception was a bit slow because sometimes there was just 1 man working there, but it was not that bad.

2022-10-23 • via Nuitee
M
Maria • young couple • us
8
Very good
2022-08-20 • via Nuitee
V
Verified traveler • self
10
Pros:

No está cómodo para rentarlo está muy mal el service

2019-11-20 • via Nuitee
O
Omar • family
10
Pros:

Service was impeccable. Staff was super friendly. Restaurant view was outstanding.

2019-11-01 • via Nuitee
V
Verified traveler
8
Awesome
Pros:

Great place to stay. Always come back when I am in Bucaramanga

2019-09-16 • via Nuitee
J
Jovanny
10
Pros:

un muy buen hotel ,el personal excelente y la ubicación 10.

2019-07-29 • via Nuitee
R
Ronnie
10
Happy guest
Pros:

Awesome place to stay. I am always happy to come back to this hotel

2017-11-14 • via Nuitee
V
Verified traveler
8
limpio y cómodo
Pros:

Muy buena atención de todo el personal del hotel. Habitación confortable y limpia. Delicioso desayuno

2017-02-25 • via Nuitee