Hotel Boutique Casa Carolina Santa Marta

Hotels
9 (1823 reviews)
Calle 12 # 3-40. Centro Historico , Santa Marta , co

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Dirty location
Unwelcoming service

Categories

Cleanliness
8.25
Several reviews mention the location being dirty and the surroundings not being well-maintained.
Service
9.25
Mixed feedback about service; some staff were friendly, but some felt unwelcoming.
Location
8.25
The area is described as dirty, smelly, and unsafe at night, affecting the overall perception.
Room Quality
9.25
Generally positive mentions about the comfort of rooms, despite some negative feedback regarding noise.
Amenities
9.25
Guests enjoyed the aesthetics and available facilities, although there were minor issues reported.
Value for Money
9.75
Perceived as offering good value, especially considering the beauty of the hotel.
Food and Beverage
8.75
Mixed feelings with delicious food but some service issues noted at the restaurant.
Overall Experience
9.25
Overall positive experiences, but overshadowed by concerns about location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:56

Property Description

Luxurious Accommodations
The air-conditioned rooms, suites, and apartments at Hotel Boutique Casa Carolina offer a blend of modern amenities and comfort, including flat-screen satellite TVs, free Wi-Fi, and bluetooth sound systems. With a minibar, safety deposit box, and private bathrooms featuring hot showers and free toiletries, guests are sure to feel pampered during their stay.

Relaxation and Recreation
From the outdoor swimming pool to the rooftop hot tubs and spa, Casa Carolina provides the perfect setting for relaxation. Whether you prefer a refreshing dip in the pool or unwinding in the hot tubs, this hotel offers a variety of ways to unwind after a day of exploring Santa Marta.

Convenient Services and Dining
Guests can enjoy the convenience of on-site dining at Eli's restaurant, open all day. Additionally, with amenities such as luggage storage, laundry service, and concierge service, Casa Carolina ensures a hassle-free stay. For those looking to explore further, the hotel offers transportation services and private tours to Parque Tayrona, including a speedboat for a unique experience.

Ready to experience luxury and comfort in Santa Marta? Book your stay at Hotel Boutique Casa Carolina now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1823 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 8.75
Overall Experience: 9.25
C
Carmen • couple • nl
9
2026-04-18 • via Nuitee
D
dave • solo_traveller • ca
9
Pros:

L'ensemble des services.

Cons:

Rien a redire

2026-04-16 • via Nuitee
S
Sébastien • solo_traveller • fr
6
2026-04-14 • via Nuitee
T
Tamara • couple • nl
6
Pros:

Heel smaakvol en lekker eten

Cons:

De straat met junkies

2026-04-14 • via Nuitee
N
Nathalie • extended_group • aw
8
2026-04-13 • via Nuitee
D
DanieleBianchi • solo_traveller • ch
9
2026-04-13 • via Nuitee
R
Remo • solo_traveller • us
9
2026-04-12 • via Nuitee
M
MICHEL • solo_traveller • jp
9
Cons:

Température de l eau de la piscine et du spa.

2026-04-12 • via Nuitee
E
Elisabeth • couple • at
9
2026-04-11 • via Nuitee
I
Ines • family_with_children • es
9
Pros:

Las habitaciones son muy amplias y cómodas, nos sugirieron un cambio de habitación que se adaptaba mejor a nuestras necesidades y estamos muy agradecidos. Hay varias piscinas y zonas comunes. Es también muy cómodo que haya servicio de bar y restaurante en el mismo hotel.

2026-04-10 • via Nuitee
P
Paula • extended_group • de
10
2026-04-10 • via Nuitee
L
Laura • solo_traveller • ca
10
Love this hotel would absolutely stay here again.
Pros:

Fantastic little hotel, lots of greenery and quiet places to sit and read or swim.

Cons:

Nothing

2026-04-09 • via Nuitee
X
Xanthe • extended_group • be
8
Pros:

Goed ontbijt.

2026-04-09 • via Nuitee
R
Ryan • solo_traveller • ca
10
Great stay. The staff was all friendly, the food was amazing.
Pros:

Great staff, great rooms and an amazing restaurant. The pools were lovely as well. Just an overall nice, tranquil place for a few days to relax.

2026-04-08 • via Nuitee
L
Leonardo • couple • co
8
Me gustó
Pros:

Sus instalaciones muy bonitas, bastante acogedor

Cons:

Pedí un plato y me lo cambiaron sin avisar, que además lo pedí por ese ingrediente que faltó 🥺. En general, muy rico todo

2026-04-06 • via Nuitee
S
Susan • couple • us
9
Pros:

The hotel was beautiful with a nice pool. Staff was very helpful and friendly. Food was good.

Cons:

The bed was really hard. Which I understand some people may like but did not sleep well.

2026-04-06 • via Nuitee
K
K • family_with_children • fr
9
Pros:

The hot shower and breakfast were great.

Cons:

The location - the street at night feels very shady.
The room is also very dark and the internet was not always working.

2026-04-04 • via Nuitee
M
Maxime • couple • ca
9
2026-04-03 • via Nuitee
L
LORENA • couple • ar
10
Muy bien
Pros:

las piscinas

2026-04-02 • via Nuitee
A
Andre Quintero • family_with_children • co
9
2026-04-02 • via Nuitee