Hotel Boutique Casa Carolina Santa Marta

Hotels
9 (1900 reviews)
Calle 12 # 3-40. Centro Historico , Santa Marta , co

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Dirty location
Unwelcoming service

Categories

Cleanliness
8.25
Several reviews mention the location being dirty and the surroundings not being well-maintained.
Service
9.25
Mixed feedback about service; some staff were friendly, but some felt unwelcoming.
Location
8.25
The area is described as dirty, smelly, and unsafe at night, affecting the overall perception.
Room Quality
9.25
Generally positive mentions about the comfort of rooms, despite some negative feedback regarding noise.
Amenities
9.25
Guests enjoyed the aesthetics and available facilities, although there were minor issues reported.
Value for Money
9.75
Perceived as offering good value, especially considering the beauty of the hotel.
Food and Beverage
8.75
Mixed feelings with delicious food but some service issues noted at the restaurant.
Overall Experience
9.25
Overall positive experiences, but overshadowed by concerns about location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:56

Property Description

Luxurious Accommodations
The air-conditioned rooms, suites, and apartments at Hotel Boutique Casa Carolina offer a blend of modern amenities and comfort, including flat-screen satellite TVs, free Wi-Fi, and bluetooth sound systems. With a minibar, safety deposit box, and private bathrooms featuring hot showers and free toiletries, guests are sure to feel pampered during their stay.

Relaxation and Recreation
From the outdoor swimming pool to the rooftop hot tubs and spa, Casa Carolina provides the perfect setting for relaxation. Whether you prefer a refreshing dip in the pool or unwinding in the hot tubs, this hotel offers a variety of ways to unwind after a day of exploring Santa Marta.

Convenient Services and Dining
Guests can enjoy the convenience of on-site dining at Eli's restaurant, open all day. Additionally, with amenities such as luggage storage, laundry service, and concierge service, Casa Carolina ensures a hassle-free stay. For those looking to explore further, the hotel offers transportation services and private tours to Parque Tayrona, including a speedboat for a unique experience.

Ready to experience luxury and comfort in Santa Marta? Book your stay at Hotel Boutique Casa Carolina now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1900 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.75
Food and Beverage: 8.75
Overall Experience: 9.25
B
Barbara • solo_traveller • at
7
2026-05-07 • via Nuitee
J
Jorge • couple • co
4
Cons:

Location, area is not nice.

2026-05-06 • via Nuitee
W
Wendy • solo_traveller • nl
9
2026-05-01 • via Nuitee
H
HOLMAN DARIO • solo_traveller • co
8
bonito
Pros:

es bonito y las piscinas muy buenas, la arepa e huevo espectacular

Cons:

la ubicación. a pesar de tener ventanas la luz natural es tenue en las habitaciones

2026-05-01 • via Nuitee
M
Marine • extended_group • fr
10
Séjour exceptionnel
Pros:

Exceptionnel. Beauté du lieu, emplacement idéal pour visiter, personnel chaleureux et accueillant aux petits soins, cuisine excellente à toute heure de la journée.

2026-04-30 • via Nuitee
K
Karen • extended_group • de
8
Pros:

Die Zimmer sind zweckmäßig, sauber und gut mit Ventilator und Klimaanlage ausgestattet.
Die Straße , in der das Hotel liegt, ist nicht sehr ansprechend
Im Hotel selbst kann man sich sehr gut aufhalten und wohlfühlen

2026-04-29 • via Nuitee
O
OLIVIA M. • solo_traveller • mx
10
Buen lugar
Pros:

Muy buena ubicación en el centro. Personal muy amable. Solicité habitación en planta baja y me la otorgaron. Desayuno muy completo.

2026-04-28 • via Nuitee
A
Allân • solo_traveller • fr
8
Pros:

L'emplacement

2026-04-26 • via Nuitee
M
Matthew • couple • us
10
2026-04-25 • via Nuitee
S
s • extended_group • us
9
Pros:

Delicious breakfast, two amazing pools, free upgrade to a huge room with a large bathroom and shower, very comfortable bed. All of the people who work there are incredibly kind and accommodating.

Cons:

Careful w/ the free upgrades - we almost got put in a first floor room without windows. Our friends got the top floor suite which was incredible but got a lot more of the noise from the surrounding area.

2026-04-24 • via Nuitee
V
Victoria Aurora • solo_traveller • gt
9
Cons:

Que no cobren con tarjeta y que no tengan alternativas, dejando el problema en el usuario y no de la empresa. No podía pagar ni aceptaba que .e pagaran desde mi país.

2026-04-24 • via Nuitee
I
ilias • solo_traveller • ma
10
2026-04-22 • via Nuitee
R
Rebeca • extended_group • es
6
2026-04-21 • via Nuitee
E
Esteban • family_with_children • co
9
2026-04-20 • via Nuitee
A
Andeco • solo_traveller • ar
10
.
Pros:

.

Cons:

.

2026-04-19 • via Nuitee
M
Marianne • solo_traveller • ch
7
Es war ok.
Pros:

Das Zimmer ist gross und hat eine gute Klimaanlage und Ventilator.

Cons:

Die Zimmer gehen alle auf den Innenhof und dementsprechend ist es laut. Man hört das Geschirr klappern, die Leute rede. Zudem war die Musik sehr laut eingestellt. Ich musste 2x während des Aufenthaltes die Rezeption bitten die laute Musik abzustellen. Wenn man tagsüber unterwegs und aktiv ist möchte man abends seine Ruhe. Frühstück ist sehr sehr bescheiden.

2026-04-19 • via Nuitee
C
Carmen • couple • nl
9
2026-04-18 • via Nuitee
D
dave • solo_traveller • ca
9
Pros:

L'ensemble des services.

Cons:

Rien a redire

2026-04-16 • via Nuitee
S
Sébastien • solo_traveller • fr
6
2026-04-14 • via Nuitee
T
Tamara • couple • nl
6
Pros:

Heel smaakvol en lekker eten

Cons:

De straat met junkies

2026-04-14 • via Nuitee