Hotel Palmera Real

Hotels
8.4 (116 reviews)
Terminal de Transporte Bucaramanga, Módulo 1 , Bucaramanga , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
No breakfast included
Room comfort could be better

Categories

Cleanliness
8.56
Clean and well-maintained facilities were mentioned positively.
Service
8.63
The staff was noted to be friendly and attentive.
Location
8.87
Conveniently located next to the transport terminal, which was frequently praised.
Room Quality
8.02
Some reviews indicated that the room could be more comfortable.
Amenities
8.55
Good amenities were reported including a mini-bar and a functioning TV.
Value for Money
8.21
Generally good value based on the location and services provided.
Food and Beverage
7.96
Breakfast was mentioned positively, though some noted it was not included.
Overall Experience
8.43
Overall experience was viewed favorably despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:10

Property Description

Luxurious Amenities
Hotel Palmera Real offers a serene escape with a garden, restaurant, and sauna, perfect for relaxation. Guests can also enjoy a Turkish bath on-site, ensuring a rejuvenating stay.

Convenient Location
Located just a short drive from Palonegro international airport and near the bus terminal, Hotel Palmera Real provides easy access for travelers. Additionally, it is in close proximity to popular attractions like Cacique shopping centre and Cenfer convention centre.

Comfortable Accommodations
Each room at Hotel Palmera Real is designed for comfort with private bathrooms, minibars, and air conditioning. With 24-hour front desk assistance and room service, guests can expect a seamless and enjoyable stay.

Book your stay at Hotel Palmera Real for a perfect blend of luxury, convenience, and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: BGA

Location

Guest Reviews

8.4
Based on 116 reviews
Cleanliness: 8.56
Service: 8.63
Location: 8.87
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.21
Food and Beverage: 7.96
Overall Experience: 8.43
S
Sara • solo_traveller • co
9
Pros:

Muy bien ubicado, al lado del terminal. El personal es muy amable. Me ayudaron con las maletas. En general una buena relación calidad-precio

Cons:

Todo estuvo muy bien. Se les olvidó la cobija y tuve que recordarles, pero nada raro ni fuera de lugar.

2026-10-28 • via Nuitee
L
Lucia • couple • co
10
Bueno
Pros:

Todo

Cons:

Todo bien

2026-10-18 • via Nuitee
C
Calderon Calderon • couple • co
5
2026-10-14 • via Nuitee
J
Jaime • couple • co
8
2026-10-08 • via Nuitee
G
Gladys • solo_traveller • co
10
2026-09-17 • via Nuitee
C
Carlos Alberto Gómez Murillo • solo_traveller • co
10
2026-09-08 • via Nuitee
F
Fredy • extended_group • co
8
Pros:

Habitación nueva con aire acondicionado. Justo al lado del terminal de transporte.

2026-09-03 • via Nuitee
A
Anne-Camille • solo_traveller • be
4
2026-08-16 • via Nuitee
H
Henny • solo_traveller • nl
4
Pros:

Locatir

Cons:

Geen warm water, geen raam ter uitzicht op tuin is vermeld, geen stopcontact bij bed, geen extra deken

2026-08-07 • via Nuitee
T
Torres Alvarez • solo_traveller • co
7
Pros:

Punto estratégico

Cons:

La habitación reservada no fue la que me dieron

2026-07-24 • via Nuitee
P
Pedro • family_with_children • mx
9
Muy bien
Pros:

El personal en gral. Muy amable y atento
Las instalaciones muy bonitas y el restaurante muy bien, al igual que su personal., la Sra Cristy.

Cons:

Los baños no cuentan con ventilación para sacar los olores

2026-07-24 • via Nuitee
F
Fabian • solo_traveller • co
8
Buen alojamiento
Pros:

Todo estuvo en general muy bien

Cons:

La piscina estaba fuera de servicio

2026-07-21 • via Nuitee
L
LAURA FERNANDA • couple • co
8
2026-07-21 • via Nuitee
T
tatianne_medeiros • solo_traveller • br
9
Pros:

Ótimo espaço, confortável, chuveiro e ar condicionado potentes. Equipe super amável.

Cons:

Nada

2026-07-18 • via Nuitee
J
Juan Felipe • solo_traveller • co
5
2026-07-11 • via Nuitee
V
Vanessa • solo_traveller • be
8
Pros:

Ubicación perfecta para salir rumbo al Caribe en la mañana.
Todo muy limpio

Cons:

El ruido de los buses, se escucha mucho. Pero es normal solo que hay que tenerlo encuenta.

2026-07-05 • via Nuitee
L
Luis • family_with_children • co
10
Pros:

Excelente atención

Cons:

Nimguna

2026-07-04 • via Nuitee
R
Rangel • couple • ch
7
2026-07-01 • via Nuitee
Y
Yeni • couple • co
8
2026-06-30 • via Nuitee
D
Domingo Abel • solo_traveller • co
10
2026-06-03 • via Nuitee