Hotel Buena Vista Express

Hotels
8.6 (1513 reviews)
Diag 15 No. 58-40 Bucaramanga , Bucaramanga , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice pool
Good breakfast
Cons:
Cleanliness issues
Safety concerns at night
Poor service in restaurant
TV not functioning

Categories

Cleanliness
7.86
Several reviews noted cleanliness issues, such as hair found in the room and a smell in the carpet.
Service
9.33
Positive mentions about staff friendliness and willingness to help, although some service experiences were lacking.
Location
8.87
Great location for accessing city sites, though some concerns about safety in the area at night.
Room Quality
8.32
Rooms were generally spacious and comfortable, but some maintenance issues were reported.
Amenities
8.85
Positive feedback on the pool and breakfast options, though there were mentions of the small parking area.
Value for Money
8.81
Overall good value noted, especially for the quality of service and amenities provided.
Food and Beverage
7.86
Breakfast received mixed reviews; some felt it lacked variety.
Overall Experience
8.93
Overall a positive stay with many pros mentioned but with a few notable cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:27

Property Description

Luxurious Amenities and Services

Hotel Buena Vista Express offers an outdoor pool, regional restaurant, and free Wi-Fi for a comfortable stay. Guests can enjoy a buffet breakfast before exploring nearby attractions like Cacique shopping centre and Palonegro airport.

Comfortable and Well-Equipped Rooms

Experience tranquility in rooms equipped with private bathrooms, flat-screen cable TVs, minibars, and air conditioning. Whether for relaxation or work, these rooms cater to all your needs.

Convenient Location for Exploration

Situated just a short drive from San Pio Las Palmas park and Chicamocha national park, Hotel Buena Vista Express provides the perfect base for your adventures. Book now to enjoy room service, free parking, and a memorable stay.

Important information:

Parking is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for COP 40,700 per person per night when using an available extra bed.
    People 6 years old and over stay for COP 55,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1513 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
C
Christian Camilo • solo_traveller • co
10
2026-07-16 • via Nuitee
J
Joseph • couple • us
10
Pros:

I loved this hotel. It has no negatives. It is comfortable and clean and full of perks and the food is absolutely beyond. The staff is even amazing. It would cost a fortune in most places even Colombia

2026-07-14 • via Nuitee
M
Matthieu • couple • fr
4
Moyen
Pros:

Les grands écrans sur la terrasse

Cons:

Wifi de moyenne qualité dans la chambre
Chambre très petite
Chambre très mal isolée, très bruyant

2026-07-13 • via Nuitee
G
Gonzalo • solo_traveller • co
9
2026-07-13 • via Nuitee
L
Luis • solo_traveller • co
10
2026-07-13 • via Nuitee
A
Alejandro • solo_traveller • co
10
Pros:

Las habitaciones muy amplias y limpias me gusta que son modernas, me gusto la atención del personal nos dieron una habitación antes del check-in y la ubicación es en el centro pero nada peligro y fácil de llegar.

Cons:

El desayuno le falta un poco más de variedad pero igual es muy rico, totalmente recomendado.

2026-07-13 • via Nuitee
N
Natalia • family_with_children • co
5
Pros:

En el interior, el hotel es bonito.

Cons:

Muy regular la ubicación si estás de vacaciones, no es una zona linda. Es más bien como industrial.

2026-07-12 • via Nuitee
P
patiño • extended_group • co
7
7.2
Pros:

No atención del personal y desayuno

Cons:

Limpieza de la cama y mobiliario muy viejo, sábanas que se notaba no estaban recién lavadas porque tenían pelos, la llave de la ducha no servía porque no cerraba totalmente y en áreas comunes decoración de flores plásticas llenas de polvo, dan un aspecto descuidado del hotel y había olor a humedad dentro de la habitación.

2026-07-12 • via Nuitee
J
Joseph • couple • us
10
2026-07-10 • via Nuitee
S
Santiago Andres • couple • co
6
No estuvo mal pero no volvería
Pros:

Bien ubicado cerca a una vía principal, puntualmente dos de los empleados fueron amables

Cons:

No hacen aseo todos los días, dicen que solo si se pide y no aplica los domingos, el desayuno puede mejorar considerablemente, dan unos horarios de funcionamiento de las cosas y no los cumplen, cobran de cualquier manera los empleados y dependiendo quien te cobre cobran más o menos dinero se siente un ambiente bastante tenso al estar en el lugar, no hay parqueaderos suficientes y te despiertan a cualquier hora si van a mover tu carro

2026-07-07 • via Nuitee
J
Jasson David • family_with_children • co
10
Cómodo
Pros:

Todo

Cons:

N/A

2026-07-01 • via Nuitee
S
SOFIA SOFI (marce) • solo_traveller • co
6
Pros:

La gente fue amable

Cons:

No hay suficientes parqueaderos, la ubicación, está al lado de varios moteles y eso no lo dicen antes. Por el costo que pagué esperaba algo mucho mejor.

2026-07-01 • via Nuitee
J
Jasson David • family_with_children • co
10
Ok
Pros:

Ok

Cons:

Ok

2026-07-01 • via Nuitee
J
Jose • family_with_children • co
10
Excelente
Pros:

Excelente

Cons:

Excelente

2026-06-30 • via Nuitee
J
Juan Sebastian • couple • co
10
2026-06-28 • via Nuitee
S
Santiago • solo_traveller • co
10
2026-06-28 • via Nuitee
M
Monica • couple • co
9
Excelente
Pros:

Está bien equipado

Cons:

Cosas como sonidos fuertes de las neveras dentro de la habitación

2026-06-28 • via Nuitee
O
Omar • solo_traveller • co
9
Buen servicio
Pros:

La atención del personal

Cons:

El aire acondicionado era muy pequeño para la habitación y para la cantyde personas,hacia calor

2026-06-23 • via Nuitee
O
Omar • solo_traveller • co
9
Buen servicio
Pros:

Buen servicio de personal

Cons:

Hay habitaciones grades pertel aire acondicionado es pequeño

2026-06-23 • via Nuitee
L
Luis Manuel • solo_traveller • co
9
Cons:

Lavamanos tapado

2026-06-21 • via Nuitee