Hotel Buena Vista Express

Hotels
8.6 (1428 reviews)
Diag 15 No. 58-40 Bucaramanga , Bucaramanga , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice pool
Good breakfast
Cons:
Cleanliness issues
Safety concerns at night
Poor service in restaurant
TV not functioning

Categories

Cleanliness
7.86
Several reviews noted cleanliness issues, such as hair found in the room and a smell in the carpet.
Service
9.33
Positive mentions about staff friendliness and willingness to help, although some service experiences were lacking.
Location
8.87
Great location for accessing city sites, though some concerns about safety in the area at night.
Room Quality
8.32
Rooms were generally spacious and comfortable, but some maintenance issues were reported.
Amenities
8.85
Positive feedback on the pool and breakfast options, though there were mentions of the small parking area.
Value for Money
8.81
Overall good value noted, especially for the quality of service and amenities provided.
Food and Beverage
7.86
Breakfast received mixed reviews; some felt it lacked variety.
Overall Experience
8.93
Overall a positive stay with many pros mentioned but with a few notable cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:27

Property Description

Luxurious Amenities and Services

Hotel Buena Vista Express offers an outdoor pool, regional restaurant, and free Wi-Fi for a comfortable stay. Guests can enjoy a buffet breakfast before exploring nearby attractions like Cacique shopping centre and Palonegro airport.

Comfortable and Well-Equipped Rooms

Experience tranquility in rooms equipped with private bathrooms, flat-screen cable TVs, minibars, and air conditioning. Whether for relaxation or work, these rooms cater to all your needs.

Convenient Location for Exploration

Situated just a short drive from San Pio Las Palmas park and Chicamocha national park, Hotel Buena Vista Express provides the perfect base for your adventures. Book now to enjoy room service, free parking, and a memorable stay.

Important information:

Parking is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for COP 40,700 per person per night when using an available extra bed.
    People 6 years old and over stay for COP 55,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1428 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
J
Juan • family_with_children • co
8
Pros:

Habitación cómoda.

Cons:

La zona donde se ubica el hotel

2026-03-07 • via Nuitee
Y
Yesid • family_with_children • co
10
Pros:

Ok

2026-03-06 • via Nuitee
J
Jasson David • family_with_children • co
10
Ok
Pros:

Ok

Cons:

Ok

2026-03-05 • via Nuitee
J
Jasson David • family_with_children • co
10
Ok
Pros:

Ok

Cons:

Ok

2026-03-05 • via Nuitee
V
vela rivera • solo_traveller • co
10
2026-03-04 • via Nuitee
J
Johnattan • couple • co
10
Cuando tenga que venir a Bucaramanga regresaría
Pros:

Muy cómodo, excelente atención

2026-03-03 • via Nuitee
B
Brigitte • family_with_children • de
9
Pros:

Sehr schönes Zimmer, sauber und gutes Bett. Der Pool und das Restaurant auf der Dachterrasse. Freundliches Personal. Aussicht auf die Stadt. Im Zimmer in der Nacht leise.

Cons:

Leider hört man auf der Dachterrasse die Straße sehr laut rauf.

2026-03-02 • via Nuitee
W
Wilder • couple • co
8
2026-03-02 • via Nuitee
A
albert • couple • ve
6
2026-03-01 • via Nuitee
M
Mary • family_with_children • co
10
Practicidad y comodidad
Pros:

Limpieza, el personal, el desayuno, la terraza súper para compartir, la comida des restaurante muy rica

Cons:

Un poco los vecino, el sector

2026-02-28 • via Nuitee
S
Santiago • extended_group • co
10
Todo perfecto
Pros:

Todo limpio, bonito, el personal muy amable y atento.

Cons:

N/A

2026-02-26 • via Nuitee
M
MARCO ANDRES • family_with_children • co
6
2026-02-26 • via Nuitee
D
Diana • extended_group • co
10
Muy buena relación costo beneficio
Pros:

El desayuno es muy variado
La nevera esta siempre llena.
Hacen aseo todos los dias, incluyendo cambio de toallas.
Productos de aseo 100% disponibles.
Tienen un muy buen restaurante y las zonas comunes son muy bonitas.

Cons:

El barrio es solo de noche, pero es fácil conseguir transporte para cualquier lugar de la ciudad y llegas muy rápido a centros comerciales, restaurantes, zona de rumba, etc.

2026-02-24 • via Nuitee
N
Nicolas • solo_traveller • co
1
2026-02-24 • via Nuitee
L
Luisa Fernanda • couple • co
10
Pros:

Excelente atención

2026-02-22 • via Nuitee
C
Camilo • solo_traveller • co
10
Pros:

Excelente atención de todo el personal que trabaja en el hotel.

Cons:

Mucho ruido, se recomienda colocar ventanas termo acústicas a las habitaciones qué dan hacia la calle.

2026-02-22 • via Nuitee
R
Rodrigo • solo_traveller • co
9
Pros:

Restaurante y zona social

Cons:

Disponibilidad parqueadero

2026-02-22 • via Nuitee
J
Jorge • family_with_children • co
10
Pros:

Excelente 👌

2026-02-14 • via Nuitee
D
Didier • couple • co
9
2026-02-14 • via Nuitee
L
Liliana • extended_group • co
7
2026-02-13 • via Nuitee