Hotel Buena Vista Express

Hotels
8.6 (1482 reviews)
Diag 15 No. 58-40 Bucaramanga , Bucaramanga , co

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice pool
Good breakfast
Cons:
Cleanliness issues
Safety concerns at night
Poor service in restaurant
TV not functioning

Categories

Cleanliness
7.86
Several reviews noted cleanliness issues, such as hair found in the room and a smell in the carpet.
Service
9.33
Positive mentions about staff friendliness and willingness to help, although some service experiences were lacking.
Location
8.87
Great location for accessing city sites, though some concerns about safety in the area at night.
Room Quality
8.32
Rooms were generally spacious and comfortable, but some maintenance issues were reported.
Amenities
8.85
Positive feedback on the pool and breakfast options, though there were mentions of the small parking area.
Value for Money
8.81
Overall good value noted, especially for the quality of service and amenities provided.
Food and Beverage
7.86
Breakfast received mixed reviews; some felt it lacked variety.
Overall Experience
8.93
Overall a positive stay with many pros mentioned but with a few notable cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:27

Property Description

Luxurious Amenities and Services

Hotel Buena Vista Express offers an outdoor pool, regional restaurant, and free Wi-Fi for a comfortable stay. Guests can enjoy a buffet breakfast before exploring nearby attractions like Cacique shopping centre and Palonegro airport.

Comfortable and Well-Equipped Rooms

Experience tranquility in rooms equipped with private bathrooms, flat-screen cable TVs, minibars, and air conditioning. Whether for relaxation or work, these rooms cater to all your needs.

Convenient Location for Exploration

Situated just a short drive from San Pio Las Palmas park and Chicamocha national park, Hotel Buena Vista Express provides the perfect base for your adventures. Book now to enjoy room service, free parking, and a memorable stay.

Important information:

Parking is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for COP 40,700 per person per night when using an available extra bed.
    People 6 years old and over stay for COP 55,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1482 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
O
Oscar • solo_traveller • co
7
Pros:

Habitación cómoda y limpia.

Cons:

Fuerte ruido de la calle y la ubicación un poco peligrosa de noche.

2026-05-12 • via Nuitee
C
Carolina • couple • co
7
Puede mejorar
Pros:

La atención del personal, muy dispuesto y amable tanto en recepción como en el restaurante, las zonas comunes muy lindas y cuidadas y el desayuno muy bueno.

Cons:

La habitación que nos dieron muy regular, se veía vieja muy vieja y pequeña totalmente diferente a las fotos, por el precio que nos cobraron me pareció bastante costoso para lo que era, el armario olía a guardado, si estaba limpia pero el ruido hacía la calle es insoportable deberían insonorizar las ventanas, eso le daría un plus inmenso, la zona no se ve tan chévere para caminar pero está cerca de los centros comerciales.

2026-05-11 • via Nuitee
K
Katherine • couple • co
9
2026-05-09 • via Nuitee
A
Adán R. • couple • mx
7
2026-05-07 • via Nuitee
J
jorge • solo_traveller • co
8
2026-05-05 • via Nuitee
E
Erika Vanessa • solo_traveller • co
10
Pros:

Super

Cons:

Todo super bien

2026-05-04 • via Nuitee
D
Diana • extended_group • co
10
Todo excelente
Pros:

Todo excelente

2026-05-04 • via Nuitee
M
Mara • solo_traveller • mx
10
2026-05-02 • via Nuitee
R
roberto • solo_traveller • cl
6
2026-04-26 • via Nuitee
M
Marly Juliana • solo_traveller • co
7
Pros:

Espacio en la habitación

Cons:

Actitud en el registro

2026-04-24 • via Nuitee
S
Sara_Mesa • solo_traveller • co
10
Pros:

Hospedaje muy cómodo, la habitación familiar acogedora, limpia, funcional. Camas muuuuuy cómodas. Me encantó.

Cons:

N/A

2026-04-20 • via Nuitee
J
Jasson David • solo_traveller • co
10
Excelente ubicación
Pros:

Desayuno

Cons:

N/A

2026-04-20 • via Nuitee
A
Alejandro • family_with_children • co
9
Pros:

La atención del personal

2026-04-11 • via Nuitee
F
FABIAN • family_with_children • co
5
Cons:

Falta de mantenimiento, la llave del lavamanos no funciono, salió una bola de pelos en una toalla, habitaciones sin renovar ➡️

2026-04-10 • via Nuitee
J
José Jaime • family_with_children • co
9
Pros:

la atención el personal fue muy amable

2026-04-10 • via Nuitee
L
Leonardo • solo_traveller • co
8
agradable
Pros:

El desayuno es muy normalito, me gustaba mas cuando era estilo buffette. pero en general esta bien....normalito

2026-04-09 • via Nuitee
J
Juan • solo_traveller • co
8
Buena relación. Calidad precio
Pros:

Muy amables. Es un hotel viejo. Pero está. Limpio y es cómodo

Cons:

El aire acondicionado. Aunque era nuevo sonaba. Mucho

2026-04-08 • via Nuitee
K
Karen • family_with_children • co
10
2026-04-07 • via Nuitee
F
Felipe • family_with_children • co
8
Pros:

El personal es muy atento. La comida que venden es rica.

Cons:

La habitación en la que estuve está un poco deteriorada. La ubicación no es la mejor para salir en las noches.

2026-04-06 • via Nuitee
J
juliana maria • family_with_children • co
7
Bien
Pros:

Las habitaciones muy cómodas, el personal muy amable, limpio

Cons:

No hay suficientes parqueaderos se guardan cerca pero se deben sacar a las 7 am, el desayuno muy regular, el jugo estaba malo y lo reemplazaron por una bebida en polvo también maluca.

2026-04-06 • via Nuitee