Apartaments Turístics Els Llacs

Hotels
•
Park Piolets Group
9.4 (22 reviews)
Ctra. General2 km 22, Soldeu, Bordes d'Envalira, Canillo, AD200 , Bordes d'Envalira , AD
376-7-52752

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Children allowed
Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Spa and wellness area
Excellent location and views
Pet-friendly
Spacious apartments with terraces
Friendly and attentive reception staff
Outdoor jacuzzi
Good for relaxation / disconnecting
Ski shuttle nearby
Cons:
Sofa bed uncomfortable
Some appliances and fittings are aging or broken
Occasional lack of nearby shops/low commerce
Paid parking is costly
Isolated incident of poor customer handling and online security/payment concern
Missing small kitchen items (e.g., no toaster)

Categories

Cleanliness
8.5
Generally clean rooms but multiple mentions of dusty floors and broken/poorly maintained bathroom dispensers; minor housekeeping/maintenance issues reported.
Service
10
Service is repeatedly praised (exceptional reception, attentive staff, pet-friendly gestures); a few reports of poor customer handling and a serious online-security/payment communication issue, but overall staff friendliness and helpfulness dominate the reviews.
Location
9.8
Location and views receive consistent praise (excellent position, great vistas, close to points of interest and ski shuttle); slightly away from the busy centre which many guests appreciate.
Room Quality
8.8
Rooms and apartments described as spacious with terraces and comfortable aspects, but several notes about aging appliances, a poor convertible sofa bed and some maintenance problems.
Amenities
9.8
Spa, sauna and outdoor jacuzzi are frequently highlighted and highly rated; wellness facilities are a strong positive across reviews.
Value for Money
9
Guests report good overall value given space and amenities, though paid parking is seen as expensive and limited nearby commerce reduces convenience for some.
Food and Beverage
9.4
Not widely discussed in the reviews; no major praise or widespread complaints recorded (assigned the target overall rating due to limited mentions).
Overall Experience
9.9
Strong overall satisfaction with many enthusiastic positive reviews (perfect/ excellent experiences, relaxation, pet-friendly touches), tempered by isolated negative incidents; overall very positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 14:30

Property Description

Unwind at the Spa
Indulge in a relaxing massage at our full-service spa, or rejuvenate in the spa tub and sauna. Keep fit at our fitness center to cap off a perfect day of leisure.

Convenient Amenities
Enjoy complimentary Wi-Fi, express check-in/out services, and daily newspapers. Let us assist you with tour bookings while staying connected with a TV in the common area.

Cozy Guestrooms
Feel at home in our individually decorated guestrooms with fully equipped kitchens. Stay entertained with cable TV, and stay refreshed with deep soaking bathtubs and designer toiletries.

Plan your mountain getaway at Apartaments Turístics Els Llacs in Bordes d'Envalira, steps away from Grandvalira Ski Area. Book now to experience the ultimate blend of relaxation and adventure.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Children and extra bed policy

    Children welcome

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

9.4
Based on 22 reviews
Cleanliness: 8.5
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.8
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 9.9
E
Elisabet • solo_traveller • es
10
2026-07-03 • via Nuitee
O
Olena • extended_group • ua
10
Excellent location, if you would like to wake up right in the mountain fairytale, these apartments are definitely an ama
2026-06-29 • via Nuitee
Z
Zhiwen • extended_group • es
9
Pros:

员工非常热情和真诚，还给我们推荐了好吃的餐厅，酒店周边非常融入大自然。

Cons:

如果spa能更大一些就更好了。

2026-06-28 • via Nuitee
I
Imma • solo_traveller • es
10
Pros:

El sitio es espectacular y he valorado mucho la amabilidad de los recepcionistas, la ubicación y la calma
Muy buena relación calidad precio.

Cons:

Todo me ha parecido impresionante. Nada que no me haya gustado.

2026-06-27 • via Nuitee
L
Laetitiac004 • solo_traveller • fr
9
Très bel hôtel
Pros:

Sauna, hammam, 2 jacuzzis (dont 1 en extérieur et 1 en intérieur), salle de sport, petite salle de jeu pour les enfants gratuits
La cuisine très bien équipée (four, micro ondes, lave vaisselle, lave linge, machine à café et dosettes)
L'appartement est immense !!
La literie est très grande et confortable
Le personnel extra qui donne des conseils.. merci !
Une supérette en face

Cons:

Les jets d'une des baignoires ne fonctionnaient pas
Les canapés un peu passés, tâchés
Le savon et shampooing cassé rendant les produits inutilisables
Éclairage un peu sombre avec quelques ampoules grillées
Prévoir de payer le parking dans la rue (a titre d'exemple, nous avons payé plus de 4 euros pour 3h30 de stationnement)

2026-06-27 • via Nuitee
J
jaume • extended_group • es
10
Pros:

Todo

2026-06-26 • via Nuitee
M
Melani • solo_traveller • es
8
Pros:

El personal muy amable y la ubicación es genial para desconectar

2026-06-25 • via Nuitee
M
Minvill • solo_traveller • es
8
Pros:

Relació qualitat-preu
Equipament
Vistes

Cons:

Tot bé. No hi ha massa llocs per anar-hi caminant però ja ho sabíem a l'escollir-lo

2026-06-25 • via Nuitee
N
Nuria • extended_group • es
10
Confort,Buen servicio, mucha amabilidad y muy buena predisposicion para con nosotros.
Pros:

La ubicacion,en nuestro caso,perfecta.

2026-06-25 • via Nuitee
D
David • couple • es
9
2026-06-25 • via Nuitee
T
Torres • couple • es
9
2026-06-24 • via Nuitee
S
Silvia • family_with_children • es
7
Cons:

Limpieza y el sofá del comedor muy incómodo para sentarse y ver la tele

2026-06-24 • via Nuitee
A
Aina • extended_group • es
10
Corto pero intenso
Pros:

Todo, todo muy ordenado y limpio, con todo lo necesario para poder estar comodamente, y lo mejor es el trato hacia los animales

2026-06-24 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
Pros:

This was the perfect match - price, the personal, the apartments and the amazing view out of the windows, spa. All the facilities in the apartment

Cons:

-

2026-06-23 • via Nuitee
D
David • family_with_children • es
10
2026-06-22 • via Nuitee
A
Asseff Simón • solo_traveller • es
8
Pros:

El Spa y las vistas al Valle

Cons:

Falta de servicio como refrescos de noche, agua o té

2026-06-21 • via Nuitee
H
Heras • solo_traveller • es
9
Personal molt acollidor i servicial
Pros:

El millor el personal, hem rebut un tracte fantàstic.
Les vistes i les instal·lacions.

Cons:

Està lluny dels nuclis urbans, al costat de la carretera principal.

2026-06-19 • via Nuitee
M
Marius Gabriel • family_with_children • es
10
Pros:

La amplitud, las instalaciones, la limpieza y la tranquilidad

2026-06-15 • via Nuitee
J
JenFer86 • solo_traveller • es
9
Pros:

Las vistas, la amplitud del apartamento, todo el equipamiento de dentro del apartamento

Cons:

El spa pequeño, el suelo del spa súper resbaladizo, la barandilla de meterte está suelta... El spa necesita una reforma!

2026-06-14 • via Nuitee
G
GARCIA GONZALEZ • family_with_children • es
8
2026-06-14 • via Nuitee