Apartaments Turístics Els Llacs

Hotels
Park Piolets Group
9.4 (22 reviews)
Ctra. General2 km 22, Soldeu, Bordes d'Envalira, Canillo, AD200 , Bordes d'Envalira , AD

Children allowed
Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.5
Guests consistently mentioned the cleanliness of the hotel rooms in a positive light.
Service
9
Service was highly appreciated by guests, with particular praise for the friendly and helpful staff.
Location
8.2
The hotel's location was praised for its proximity to key landmarks and public transportation options, offering convenience to guests.
Room Quality
7.5
Guests found the rooms spacious and comfortable, with some minor mentions of maintenance issues.
Amenities
7
Guests expressed mixed opinions about the amenities, with some highlighting the gym and pool while others mentioned the lack of spa services.
Value for Money
6.5
There were varying opinions on the value for money, with some guests feeling the price was high for the services provided.
Food and Beverage
7.3
Guests generally enjoyed the breakfast and restaurant services, though some suggested improvements in variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 17:30

Property Description

Unwind at the Spa
Indulge in a relaxing massage at our full-service spa, or rejuvenate in the spa tub and sauna. Keep fit at our fitness center to cap off a perfect day of leisure.

Convenient Amenities
Enjoy complimentary Wi-Fi, express check-in/out services, and daily newspapers. Let us assist you with tour bookings while staying connected with a TV in the common area.

Cozy Guestrooms
Feel at home in our individually decorated guestrooms with fully equipped kitchens. Stay entertained with cable TV, and stay refreshed with deep soaking bathtubs and designer toiletries.

Plan your mountain getaway at Apartaments Turístics Els Llacs in Bordes d'Envalira, steps away from Grandvalira Ski Area. Book now to experience the ultimate blend of relaxation and adventure.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Children and extra bed policy

    Children welcome

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

9.4
Based on 22 reviews
Cleanliness: 8.5
Service: 9
Location: 8.2
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 8
K
Katie
10
Pros:

We had the best stay at Els Llacs- the apartment was lovely, had a beautiful view of the river and it was a great addition to have the spa downstairs
There is a supermarket immediately opposite which is great and Soldeu is only 5 minutes away with good coffee and food options

2025-06-14 via Nuitee
M
michel
10
Très bon séjour en famille
Pros:

Sejour très agréable. Appartement très confortable,joliment décoré.
Très propre, bien équipé.
Un grand merci à Elena pour sa gentillesse et son professionnalisme qui a participé à la réussite de notre séjour.
Spa et salle de sport sont présents dans l'hôtel.
A noter qu'il est possible de faire des randonnées au depart de l'hôtel et qu'un magasin d'alimentation est à 100 metres de l'hôtel.
Chien bienvenue

2025-05-26 via Nuitee
R
Ruben family_with_children
10
Pros:

Excellent place for enjoying the snow and the view to te mountain it's amazing

2025-03-31 via Nuitee
F
Filipe
10
surpreendentemente bom!
Pros:

Perfeito, recomendo vivamente. O Spa foi surpreendentemente bom!

2025-03-15 via Nuitee
N
n
8
Nice views/apartment, not enough crockery
Pros:

We stayed in a 1 bed apartment in floor -3. It had good views of the Peretol ski range. You could walk there from the parking garage but there was a free bus that ran from just outside the apartments to both the Peretol and Grau Roig resorts. G.R. is larger and it is possible to ski from there and finish at Peretol for the end of the day. We are Green & Blue skiers and the slopes are wide and nice to practice on and the queues for chairlifts were very low too. we came in Feb just before English half term & it was quiet. There is a good and reasonably prices supermarket across the road for self catering. There was one restuarant but as my husband dosent eat meat, we didnt try it as fish was limited. The ski hire shop Skiset was next door so handy for equipment hire. There are public buses running regularly up & down the road and it was only 5 euro return to Andorra Le Vella. for restaurants & bars you would need to go to Soldeu or Pas de casa. we just stayed in and cooked and the tv was smart so we could loginto netflix etc. Apartment was warm. Sofa bed in living room was a bit dated and cushion wasnt too comfy but ok for a sofa if you kept pushing the cushion. The apartment sleeps four and theres only sofa seating for 2, only 4 sets of plates/cups/cutlery so we had to wash it manually rather than use dishwasher as needed the items. washing liquid and cloths were issued. washer/ dryer too which was handy. Nice place overall and would come back. Reception staff very firendly.

2025-02-19 via Nuitee
L
Luis
10
Atención 10!
Pros:

Perfecta. Es el segundo año que vamos y como siempre nos lo han puesto muy fácil a cualquier duda o problema que hemos tenido.

2025-01-12 via Nuitee
M
Marcos family
10
Pros:

Ideal para unos días de ski. Transfer en la puerta hasta Grau Roig

2024-12-30 via Nuitee
Y
Yair family
10
Pros:

Loved our stay. Reserved a 1 bedroom for myself, wife and 2 teenage daughters. Got a room with an extra 1/2 bathroom which was nice. The room was clean, roomy enough and nice. Kitchen was well equipped to make breakfast. Supermarket across the street. Excellent restaurant across the street for dinner. Ski rental next door as well. Not much else within walking distance. Shuttle to Grau Roig ski area was very convenient. Spa was really nice. Indoor and outdoor hot tub, Sauna, steam room and cold plunge were very pleasant after skiing. Would stay here again. Offered indoor (very tight) parking if needed. Narrowly managed a Mazda CX30. Don’t know how a bigger car can make it! Only thing I wish I knew was that Andorra has major elevation changes in just a short distance. The hotel is at about 6600 feet and you need chains or socks for your wheels if you want to make it during any snow. Great place to stay and we were very happy here. Elena and Darturo (I think… sorry if I got that wrong) were great help.

2024-12-29 via Nuitee
C
cindy
10
Pros:

Nous avons réservé 1 nuit dans un appartement 2 chambres, arrivé sur place nous avons eu l'agréable surprise d'être surclassé. Dans un appartement tout équipé avec 3 chambres.
Logement très propre.
Literie très confortable.
Une suite parentale avec sdb grand confort.
Une hôtesse d'accueil extraordinairement agréable. Nous avons trouvé notre point de chute pour nos prochains séjours en Andorre.

2024-09-29 via Nuitee
B
Betty family
10
Pros:

Amazing place

2024-09-20 via Nuitee
J
Jerry
8
Pros:

The room and property were clean and attractive. Our apartment was spacious as it contained three bedrooms, but it did not have much of a balcony (room to stand only) and the master bedroom bathroom had a toilet with phantom flush. While kitchen appliances, including a washing machine, worked fine, more and better cooking utensils would have been helpful to prepare meals more efficiently. There were several amenities on the property that could be improved. The outside hot tub was not hot enough nor was the sauna as the glass in the door had a space letting out heat. The fitness room lacked stationary bikes. However, the front desk employees, especially Elena, were very friendly and helpful and were able to answer our qustions and offer assistance in solving problems that arose. Free, close overnight o road parking was helpful as well.

2024-09-16 via Nuitee
S
Stéphane
10
Pros:

Tout était très bien. Merci à Elena pour son accueil parfait

2024-05-08 via Nuitee
M
michel
10
Belle expérience
Pros:

Excellent séjour dans cette résidence.
Décoration des appartements soignée.
Très jolie vue.
Echange facile avec l'hôtel.
Petit SPA agréable.
Le point noir est le parking souterrain, relativement etroit. Il ne faut pas avoir une grosse voiture.
Le stationnement et la sortie y sont difficiles à cause de tous poteaux présents.
Il est par contre possible de stationner dehors facilement.
Un magasin tout proche de l'hôtel très bien achalandé pour ne pas prendre la voiture pour les courses.
Les randonnées se font dès la sortie de l'hôtel.

2024-04-26 via Nuitee
A
AMIR
8
SKI Vacation in Andora
Pros:

Nice place
Unfortunately need to pay extra for cleaning and changing dirty towels

2024-03-17 via Nuitee
V
Verified traveler
10
Pros:

All I had hoped for. They were slow to fix the broken light in the kitchen but I used the spa while waiting!!

2024-02-08 via Nuitee
L
Luis
10
Profesionalidad y amabilidad
Pros:

Todo perfecto. Nos han ayudado desde el primer día resolviendo las dudas que pudieramos tener hasta con cualquier problema que surgió en el apartamento. Nos hicieron la estancia muy fácil.

2024-01-14 via Nuitee
V
Verified traveler
8
Pros:

+Välplanerad lägenhet med bussförbindelse till liftsystem. .
Mycket trevlig o hjälpsam personal och trevliga faciliteter.
Fantastisk utsikt.
-Mycket lyhört och väldigt hårda sängar.

2023-12-31 via Nuitee
M
Michel family
8
Pros:

Séjour familial à 7 personnes vraiment appréciable. Appartement spacieux avec salon séjour et commodités pour toute les générations.

2023-12-28 via Nuitee
A
Adriana
8
Spacieux, superbe vue sur la montagne et spa sympa
Pros:

Super séjour. L’hôtesse a l’accueil était très gentille. L’appartement était spacieux. La cuisine très équipée. Une vue magnifique sur la montagne. Le lit était confortable. Le spa avec le hammam, jacuzzi intérieur et un extérieur, la salle de sport, douche écossaise propres et hyper agréable.
Le seul hic est que même si c’etait bien insonorisé par rapport à l’extérieur, c’était pas le cas entre les appartements. On a été dérangé tôt le matin (6h) par les bruits et gémissements de nos voisins. Sinon, impeccable. On reviendra

2023-10-22 via Nuitee
L
Luis
8
Snow vacation in Andorra
Pros:

Location is excellent, the hotel is good, but the price is high. Parking in the hotel garage is very limited, parking places are very small and is very expensive (15€/day) and it not included.

2023-02-12 via Nuitee