Smart Suites, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (183 reviews)
1700 Shelburne Rd, South Burlington, Vermont, 05403 , South Burlington , US
1-802-8609900

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Rooms need updates
Air freshener smell
Basic breakfast options

Categories

Cleanliness
7.8
Several reviews indicated cleanliness was an issue with smells and air fresheners.
Service
9.3
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.8
Guests noted the convenient location near restaurants and attractions.
Room Quality
7.8
Some guests highlighted that the rooms were clean but needed updates.
Amenities
8.7
Amenities were generally appreciated, especially the breakfast options.
Value for Money
8.3
Guests felt the hotel was worth the price despite some issues.
Food and Beverage
7.8
Breakfast received mixed reviews; concerns about quality were noted.
Overall Experience
8.7
Overall, guests enjoyed their stay and would return, but with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:16

Property Description

Experience the perfect blend of comfort and convenience at Smart Suites, Ascend Hotel Collection, your ideal getaway in South Burlington.

Recreation & Relaxation
Stay active in our 24-hour fitness center or unwind on our scenic terrace, providing breathtaking views and a peaceful ambiance.

Delicious Dining
Start your day right with our complimentary continental breakfast, served daily, or grab a quick bite at our snack bar/deli, ensuring you're fueled up for your adventures.

Business Ready
Planning an event? With 646 square feet of versatile conference space and a dedicated 24-hour business center, we have everything you need for a successful meeting.

Don’t miss out on an unforgettable stay – book your escape at Smart Suites today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 183 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.7
D
DENISE
10
Pros:

The body lotion left in bathroom was used. The property needed cleaning and carpet repaired. The $438 cost per night was extremely high for what I would say is a 2 star hotel. Loud neighbors and water pipes in the walls.

2025-10-11 • via Nuitee
J
Johnna Ann
10
Great place to stay
Pros:

The room was spacious and the staff provided a pack and play for us.

2025-10-10 • via Nuitee
S
Susan
6
Pros:

Not worth what I paid. Rooms were clean and spacious and beds were comfortable, however the breakfast buffet was less than average to poor (in the case of the hot food) and the entire hotel had an unappealing odor.

2025-10-08 • via Nuitee
R
Rommel • family
4
Pros:

The staff were great and accommodating . The over all price was ok. The things not so great: the halls and elevator has a dingy smell which also was present in our room. The place is just out dated and really needs TLC. The beds were small for our room. The ice machine in our fridge did not work. Low shower pressure.

2025-10-05 • via Nuitee
S
SYLVIA
8
Pros:

Lovely, friendly, helpful staff.

2025-10-05 • via Nuitee
L
Lisa • family
10
Pros:

Easy to navigate. The room was clean, comfortable bed. The staff was very frand accomodating. The hotel itself was quiet, other guests quiet. Very happy with our stay.

2025-10-05 • via Nuitee
L
Linda
10
Pros:

The room was surprisingly large and well appointed. I was confused that I had to pre arrange having the towels changed and the bed remade.
The staff was excellent, very professional and knowledgeable- the cookie at Insomnia Cookie was delicious.

2025-10-04 • via Nuitee
S
Sherry
10
Pros:

Nice quiet night

2025-10-04 • via Nuitee
J
Joshua
8
Fine for a quick, inexpensive weekend.
Pros:

The room was nice. I had a very large room. The bed and sheets were comfortable. Television and channels were good. Bathroom was clean and had enough toiletries for my stay. My only issue is that the hotel and my room smelled of cigarette and marijuana smoke. Price was good.

2025-10-03 • via Nuitee
P
PAMELA • partner
8
Pros:

The ice maker did not work in our unit. We reported it but it was never resolved. We had to go buy ice.
Other than that the stay was okay.

2025-10-03 • via Nuitee
D
Danielle
10
Pros:

Clean room large rooms. Close to UVM. Friendly staff.

2025-10-01 • via Nuitee
W
Wyatt
6
Pros:

AC did not really work. It was only mid 70s and the AC never dropped the temp in the room both days we were there. The carpet was stained and had junk in areas. First 15 minutes in the room I killed 2 cockroaches in the bathroom. The lady’s at the desk were super nice though!

2025-09-30 • via Nuitee
L
Lynne • family
10
Pros:

Super clean.

2025-09-29 • via Nuitee
M
Michelle
8
Pros:

The hotel was clean and friendly. Staff was helpful. Breakfast was great! It’s a little dated but well maintained. Will be back!

2025-09-28 • via Nuitee
D
David
10
Pros:

Nice and clean room. Enjoyed our stay.

2025-09-26 • via Nuitee
V
Vincent
2
Pros:

Would not recommend

2025-09-26 • via Nuitee
M
Mary E. • family
6
Pros:

Place needs updated and doors don’t work properly. Not too clean and smells like air freshener. Staff was great though

2025-09-25 • via Nuitee
S
Sachiyo
10
Pros:

The stay was comfortable. Staff were all friendly and very helpful, which made my staying enjoyable. The facility is not new, but well maintained and clean.
I would definitely return this hotel.

2025-09-24 • via Nuitee
I
Irwin • partner
8
Pros:

I liked the staff. But the breakfast was skimpy; no potatoes; and the smell of the kitchen sometimes reached the elevator. A wonderful Italian restaurant in an old former residence is a short walk from this place.

2025-09-22 • via Nuitee
D
David
8
Pros:

Nice and quiet room. Breakfast was good. This motel met our needs just fine.

2025-09-22 • via Nuitee