Golden Hotel

Hotels
Independent
8.6 (34 reviews)
Talaat Harb 13, Cairo, Cairo Governorate, 12356 , Cairo , EG

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
None
Cons:
Poor cleanliness
Ineffective service
Misleading advice
Failure to honor bookings
Lack of refunds

Categories

Cleanliness
2
Guests consistently mentioned poor cleanliness as a major issue, with shabby and dirty lobby and furnishings.
Service
1
Service was highly criticized, with receptionists unable to communicate effectively, failure to honor bookings leading to a stressful experience, and misleading advice provided.
Location
5
Mixed feedback on location - while in close proximity to other hotels, the inability to find the suggested alternative hotel caused significant inconvenience.
Room Quality
3
As the guest did not see a room inside the hotel, the room quality remains unknown, though the experience at other hotels in the area was preferred.
Amenities
5
No specific comments on hotel amenities provided.
Value for Money
3
Poor value for money due to the disturbing experience, failure to honor bookings, and lack of refunds for the reservation.
Food and Beverage
5
No specific feedback on food and beverage services.
Overall Experience
2
Extremely negative overall experience, marked by dishonesty, lack of rooms despite booking, and failure to provide satisfactory solutions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-04 05:42

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and a common area with a television.

Delicious Breakfast: Start your day with a complimentary continental breakfast available every morning.

Central Location: Stay at Golden Hotel for easy access to top attractions like Tahrir Square and the Egyptian Museum.

Book your stay at Golden Hotel in Cairo today for a memorable and convenient experience.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 34 reviews
Cleanliness: 2
Service: 1
Location: 5
Room Quality: 3
Amenities: 5
Value for Money: 3
Food and Beverage: 5
Overall Experience: 2
D
d
2
Pros:

Avoid, Avoid, Avoid! I arrived at the hotel only to find they had no rooms left, despite that i had already booked and paid online. After a long while trying to explain this to a receptionist who spoke zero English, he put me onto his boss on the phone who spoke a little english. This character advised me to cancel my booking online so I would get my money back, and said he would arrange that I could stay at a nearby hotel called Agor.

I couldn't not find the Agor hotel and was left to wander the streets at 1 am looking for another room. There were a number of other hotels in the area, but all were full. This was very stressful, particularly as I was exhausted from my flight and panicking that I might have to sleep on the streets!

I eventually did find a room at another hotel at 2am. The next day, I learnt that the Agor had closed down some time ago. The person I spoke to on the phone at the Golden Hotel must have known this and lied simply to get rid of me. Also, I wasn't able to cancel my booking there as it was too late, and I didn't get my money back.

This was a really upsetting experience. Its disgusting that this establishment treats people in such a way. It is also worth noting that, though I didn't see a room inside the Golden, the building, the lobby and furnishings were very shabby and dirty, the other hotels I saw were much nicer.

2025-06-15 via Nuitee
Z
Z2755SDmohammedh Solo travel
10
Good experience at the Golden Hotel
Pros:

Golden Hotel is a great place in midtown Cairo. I booked for 4 nights initially. I liked this comfortable hotel and its very friendly staff, so I decided to stay for whole duration of my visit to Egypt - two months.
Clean, convenient location, good rates, friendly helpful staff.
I highly recommend this hotel.

2025-04-03 via Tripadvisor
1
162AG Family us
4
Very bad accommodation in a perfect location near Tahrir square
Pros:

Pros : Walking distance to Nile riverfront, Tahrir square, Lots of restaurant, Cairo metro

Cons : Many many cons -

Property is under renovation (was in Nov 2024) and they do not reveal this. When I say under renovation - every room is being re done. So there's a lot of junk etc around and things are not fully functional or ready for stay.
We stayed in 2 rooms during our stay

502 - AC makes very loud noise. We couldn't sleep most nights and ultimately turned it off for the rest of the stay.

302 - transparent bathroom door. So if you are sharing the room with someone - they will have to step out everytime you take a shower !!

Overall :
Breakfast is meagre - 2 slices of bread. Some days they did not have butter too.

Property is dark and with junk all over it is a nightmare trying to step out of your room.

I won't recommend this friends and family. So decide.

2025-03-20 via Tripadvisor
A
Angel
10
Pros:

Muy buena atención personal profesional, cerca de todo.

2025-01-17 via Nuitee
G
Guy family
8
Pros:

Clean facilities and well taken care of... The staff is really polite and always ready to offer support as needed

2024-11-10 via Nuitee
A
Agnieszka
2
Pros:

I booked this property based on ratings and reviews but as I found out the reviews had little in common with the reality. The hotel supposedly offers smoke free rooms and sound proofing but neither of these statements is accurate. I smelled smoke in my room at all hours including at night. I don’t know how it gets to the room but I’m asthmatic and that exposure to smoke resulted in a number of asthma-driven bouts of cough. It was very noisy despite my room being away from the street. No soundproofing whatsoever! There was a window installed air conditioner unit. Per the owner it was only to be turned on when the guest is in the room. At night it got so hot that it was unbearable and I couldn’t sleep. I tried to set a lower temperature but it didn’t work. I slept maybe 3 hrs at most and so when in the morning the owner asked how I was, I mentioned the above problems. Cigarette in his hand, exhaling the smoke he said he had no idea where the smoke could have been coming from.
Also, the room was not very clean. One light switch was so gross I couldn’t bring myself to touch it. There were stains of unknown origin, in different colors, on the wall. The sheets were clean. The floor and the bathroom seemed to have been cleaned. As far as safety goes: it is located in a pretty safe part of town. But the building is dilapidated. One window in the stairwell has sharp-edge broken glass. In the bathroom a big and heavy water heater installed right above the toilet. I don’t recommend it

2024-10-15 via Nuitee
R
Ronald
10
Pros:

This hotel is well established and centrally located in Downtown Cairo.Although it des not present well from the street ,it is well appointed once you reach front desk of 3rd floor via classic lift..I would strongly recommend it in this price range....

2024-09-15 via Nuitee
R
Ronald
10
Pros:

would highly recommend this hotel

2024-08-30 via Nuitee
M
Miriam
8
Pros:

Rooms were clean. There are many shops around the hotel.

2024-08-17 via Nuitee
A
Alisa
10
Great place near everything
Pros:

Great stay at the Golden Hotel, it has perfect location and friendly staff. Room I stayed was quiet and clean, bed was comfortable and with AC you can sleep well. Warmly recommend to short and longer stay!

2024-07-27 via Nuitee
H
hibbada Couples ca
8
Great location and friendly staff make for a pleasant stay at this hotel
Pros:

My wife and I stayed at the Golden hotel on 4 separate occasions during our 3 week trip to Egypt and Rwanda. The hotel is in an excellent downtown location with an easy walk to the Egyptian museum as well to many restaurants and cafes. The rooms are clean and comfortable and the staff very friendly. Nabil went out of his way to made sure we had a pleasant stay at the hotel and a pleasant experience in Cairo. Thank you also to Salah who patiently answered all my booking enquires.

2024-06-02 via Tripadvisor
A
Alex
8
Un très bon hôtel
Pros:

Nous avons séjourné 10 jours au Golden Hotel et nous avons trouvé l'expérience vraiment très bien. Le staff est extrêmement sympathique et prévenant, les chambres sont bien équipées et propres. L'emplacement est également parfait comme l'hôtel se trouve en plein centre du Caire. Seul petit bémol, nous avons eu plusieurs coupures d'électricité et d'eau (qui se sont en général arrangées au bout de quelques heures).

2024-05-31 via Nuitee
G
Grato
10
Amazing property
Pros:

Perfect location, big room, lots of shops and restaurants in the area.
In the heart of the city.
Loved my stay

2024-04-13 via Nuitee
M
MARIO ALFREDO family
10
Pros:

Property was excellent. Mostafa, Bassem and Marone, they are excellent people. Navil is owner all time help us. I recommended. If some body going to Cairo, Golden Hotel is best option.

2024-04-07 via Nuitee
G
Glenn
10
Pros:

Very attentive staff. Great location

2024-04-01 via Nuitee
G
Guide50498411993 Solo travel gb
10
Superb place ideally located!
Pros:

If you are looking for somewhere cheap to just lay your head down for the night, this is the place. Clean, ideally located to the Museum and with restaurants and bars close by. Do not be put off by the surroundings. Locals quickly get used to you

2024-02-22 via Tripadvisor
A
AKM family
4
Pros:

I was booked this hotel room for 3 days staying but able to stay 1 day. The hotel rooms were on the 5/6 floor. The elevator was broken, had to climb the stairs with my two heavy luggage’s.
The room was dirty bathroom, floor.
Also one thing that I have to mention is, the room had strong odor that is not tolerable smells.
I know I paid less for the hotel, but this hotel was not in condition to staying.
Customer service was good. I was not worried about the breakfast. The hotel in on a good convenience place.

2024-01-02 via Nuitee
Y
Yuichi
4
ロケーション以外は難点多し
Pros:

ロケーションはダウンタウンに位置していて観光は便利。夜はクラクションがうるさいが、そこは場所の関係上割り切るしかない。

15:00前後にホテルに電気が来ておらず、何もできない事があった。またホテルのエレベータも使えないときがあり、暗い中階段で4階まで登るしかなかった。

鍵が締まりづらかったり、シャワーが使いづらく水浸しになりやすかったり、トイレが流れにくいのも難点。

ちなみに朝食は7時ではなく、8時からでした。

ダウンタウン内で個室で比較的安く泊まれると割り切れる人向け。

2023-12-29 via Nuitee
E
erhhoadley Friends getaway
10
Friendly staff , convenient downtown location - amazing value
Pros:

I have been traveling to Egypt every year since 2007 and for the past 9 years I have stayed at the Golden Hotel whenever I’m in Cairo. The rooms and bedding are comfortable and spotless. Hot water, air conditioning and Wi-Fi all work great. Breakfast includes fresh fruit, an omlette, toast, jam, yogurt and tea or coffee. Best of all the owner and staff are very welcoming and accommodating.
The downtown location can’t be beat making it an easy walk to the Corniche, the Egyptian Museum, the American University in Cairo bookstore, Abdeen Palace and lots of restaurants and shops. A slightly longer walk of 20-30 minutes will get you to the Islamic Art Museum, Bab Zuweila, and the Street of the Tentmakers. It’s only a bit more than a 5 minute walk to the Sadat metro station at Tahrir Square to get you to most other destinations.
Modest prices make the Golden Hotel a great value - don’t hesitate to book a room!

2023-12-12 via Tripadvisor
E
Elizabeth family
10
Pros:

I have been traveling to Egypt every year since 2007 and for the past 9 years I have stayed at the Golden Hotel whenever I’m in Cairo. The rooms and bedding are comfortable and spotless. Breakfast includes fresh fruit, an omlette, yogurt and tea or coffee. Best of all, the owner and staff are welcoming and very accommodating.
The downtown location can’t be beat making it an easy walk to the Corniche, the Egyptian Museum, the American University in Cairo bookstore, Abdeen Palace and lots of restaurants and shops. A slightly longer walk of 20-30 minutes will get you to the Islamic Art Museum, Bab Zuweila, and the Street of the Tentmakers. It’s only a bit more than a 5 minute walk to the Sadat metro station at Tahrir Square to get you to most other destinations.
Modest prices make The Golden Hotel a great value - don’t hesitate to book a room.

2023-12-12 via Nuitee