Donald Gordon Hotel and Conference Centre

Hotels
8.6 (1596 reviews)
421 Union Street , Kingston , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly service
Good location
Cons:
Noise issues at night
Bathroom layout
Some amenities outdated

Categories

Cleanliness
8.15
Rooms were nice and clean but in need of some upgrading and looking a bit tired.
Service
8.91
The hotel went above and beyond our expectations to accommodate our request.
Location
9.15
Perfect spot to stay if you are doing something at the university, and close to waterfront.
Room Quality
8.29
Loved the room, spacious and clean, homey, but bathroom layout was poor.
Amenities
8.13
Basic amenities with some notable deficiencies like pool area management.
Value for Money
8.39
Good ratio of quality to price despite a bit of distance to the center.
Food and Beverage
9.15
Exceptional breakfast and good lunch options provided during meetings.
Overall Experience
8.61
Mixed sentiments but overall a comfortable stay with pleasant service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:31

Property Description

Luxurious Accommodations
Experience comfort and convenience at Donald Gordon Conference Centre. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a coffee maker. Free toiletries and a hairdryer are also provided for your convenience.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk and meeting room facilities. Benefit from complimentary breakfast and free WiFi throughout the property. Take advantage of our free parking to explore nearby attractions such as Richardson Stadium and Portsmouth Olympic Harbour.

Ideal Location
Nestled in a serene residential area near Queens University, our hotel offers a peaceful retreat just minutes away from downtown Kingston. Book now for a memorable stay at Donald Gordon Conference Centre.

Important information:

No smoking or vaping are permitted in the property.

As of Monday, September 20, 2021, the Donald Gordon Hotel and Conference Center at Queen’s University requires guests to be Fully Vaccinated (final dose, plus 14 days) against COVID-19, in accordance with Queen’s University’s Mandatory Vaccination Policy. Proof of vaccination with one piece of government issued ID will be required at the time of check-in. Guests who are not Fully Vaccinated will be provided recommendations for alternative hotels with one of our accommodations partners.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1596 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.29
Amenities: 8.13
Value for Money: 8.39
Food and Beverage: 9.15
Overall Experience: 8.61
E
Ennio • couple • ca
8
Pros:

Overall all aspect of the facilities and services were very good.

Cons:

Elevator needs to be serviced.

2026-07-18 • via Nuitee
J
Judith • family_with_children • gb
9
Pros:

Excellent location

2026-07-17 • via Nuitee
H
Henrik • solo_traveller • dk
9
2026-07-17 • via Nuitee
R
Richard • solo_traveller • ca
10
Pros:

La proximité du centre ville et des abord du Fleuve.
Le déjeuner était vraiment excellent

Cons:

Rien en particulier, tout était parfait

2026-07-17 • via Nuitee
R
Raluca • solo_traveller • ro
10
2026-07-16 • via Nuitee
M
Megan • couple • ca
9
Great facility, great location, great staff, great breakfast!
Pros:

It’s location to Queen’s university!!

Cons:

Our room this time backed on to the back neighbours, a side of a house! All of our rooms in the past had not a bad view!!

2026-07-15 • via Nuitee
M
Mohammed • solo_traveller • ca
7
2026-07-14 • via Nuitee
M
Maria • solo_traveller • ca
10
Pros:

Sam obiekt bardzo ciekawy,lubie takie miejsca.Personel bardzo uprzejmy i pomocny.Sniadanie wspaniale i bardzo uroxmaicone.

Cons:

Nie ma takiej rzeczy,sytuacji tez takiej nie bylo.

2026-07-13 • via Nuitee
F
Francesca • family_with_children • it
10
2026-07-13 • via Nuitee
P
Peter • couple • de
9
2026-07-13 • via Nuitee
A
Aishat • solo_traveller • ca
9
Not bad
Pros:

The environment is beautiful

Cons:

Wanted an early check in but was unable to get that. So I had to go to my program straight from the train station, having to change in a public bathroom and keep my luggage by me all day. To come back and check in just for the night.

2026-07-13 • via Nuitee
B
Brenda • couple • ca
9
A quiet venue in a great location
Pros:

Breakfast was lovely. Staff in dining room were very nice. Overall the place was quiet. Room was a good size and very comfortable.

2026-07-13 • via Nuitee
G
Guylaine • solo_traveller • ca
8
2026-07-13 • via Nuitee
M
martin • couple • de
10
2026-07-12 • via Nuitee
L
Lynn • extended_group • ca
8
2026-07-10 • via Nuitee
L
Lawrence • couple • us
5
Meh
Pros:

It is a great unique property with good potential, but the beds were not comfortable and the hotel was not within walking g distance to anything really.

Cons:

Our section smelled very musty/old and the utility door to the ac unit opened to a very dusty, blac mold looking area that had long since been forgotten.

2026-07-10 • via Nuitee
M
Murray • solo_traveller • ca
8
A beautiful old heritage location in the heart of Kingston
Cons:

The free breakfast was very good, but not outstanding.

2026-07-09 • via Nuitee
A
Alireza • couple • ca
9
I love it!
Pros:

I love this place. It is clean, great value, great breakfast, welcoming staff, etc.

2026-07-09 • via Nuitee
M
Martine • couple • ca
8
Beau séjour, une découverte pour nous
Pros:

Très bel accueil, personnel attentif. L’hôtel est bien situé, dans un écrin de verdure. À noter : le stationnement gratuit très apprécié. La chambre spacieuse était propre et confortable. Petit-déjeuner copieux, service impeccable.

Cons:

Salle de bain vétuste, à rénover. Un petit bémol sur le matelas qui commence à s’affaisser sur les 2 côtés du lit.

2026-07-09 • via Nuitee
G
Goodwin • solo_traveller • ca
10
Pros:

Great location, very comfortable. The price was very manageable for what we came to Kingston for!

Cons:

Nothing

2026-07-09 • via Nuitee