Donald Gordon Hotel and Conference Centre

Hotels
8.6 (1686 reviews)
421 Union Street , Kingston , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly service
Good location
Cons:
Noise issues at night
Bathroom layout
Some amenities outdated

Categories

Cleanliness
8.15
Rooms were nice and clean but in need of some upgrading and looking a bit tired.
Service
8.91
The hotel went above and beyond our expectations to accommodate our request.
Location
9.15
Perfect spot to stay if you are doing something at the university, and close to waterfront.
Room Quality
8.29
Loved the room, spacious and clean, homey, but bathroom layout was poor.
Amenities
8.13
Basic amenities with some notable deficiencies like pool area management.
Value for Money
8.39
Good ratio of quality to price despite a bit of distance to the center.
Food and Beverage
9.15
Exceptional breakfast and good lunch options provided during meetings.
Overall Experience
8.61
Mixed sentiments but overall a comfortable stay with pleasant service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:31

Property Description

Luxurious Accommodations
Experience comfort and convenience at Donald Gordon Conference Centre. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a coffee maker. Free toiletries and a hairdryer are also provided for your convenience.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk and meeting room facilities. Benefit from complimentary breakfast and free WiFi throughout the property. Take advantage of our free parking to explore nearby attractions such as Richardson Stadium and Portsmouth Olympic Harbour.

Ideal Location
Nestled in a serene residential area near Queens University, our hotel offers a peaceful retreat just minutes away from downtown Kingston. Book now for a memorable stay at Donald Gordon Conference Centre.

Important information:

No smoking or vaping are permitted in the property.

As of Monday, September 20, 2021, the Donald Gordon Hotel and Conference Center at Queen’s University requires guests to be Fully Vaccinated (final dose, plus 14 days) against COVID-19, in accordance with Queen’s University’s Mandatory Vaccination Policy. Proof of vaccination with one piece of government issued ID will be required at the time of check-in. Guests who are not Fully Vaccinated will be provided recommendations for alternative hotels with one of our accommodations partners.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Location

Guest Reviews

8.6
Based on 1686 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.29
Amenities: 8.13
Value for Money: 8.39
Food and Beverage: 9.15
Overall Experience: 8.61
M
Margherita solo_traveller it
9
Pros:

La camera, la colazione e la struttura.
Inoltre lo staff è stato molto cordiale e disponibile

Cons:

La posizione un po' lontana dal centro

2026-08-29 via Nuitee
E
Eugen couple ca
10
2026-08-29 via Nuitee
M
Mike solo_traveller ca
10
Pros:

Rooms were really good, the whole place is really clean and felt comfortable, gonna say that the breakfast was one of the best, nice place to stay , convenient for the on off trolly to run back and forth to town,
Will definitely stay again.

2026-08-29 via Nuitee
N
Nigel solo_traveller ca
8
Incredible breakfast(but shutsdown too early at 9am!
Pros:

Spacious room, great staff and superb breakfast.

Cons:

I particularly did not like the breakfast finishing at 9 AM weekdays. I travel a lot and I’ve never experienced such an early shutdown. I checked all other hotels in Kingston and 9:30 AM is the earliest anyone else shuts down and 10 AM is quite normal. It’s nice not to have to rush in the mornings when you’re not going to work!

2026-08-29 via Nuitee
J
Jose L. Merino solo_traveller es
7
Habitación necesita actualización.
Pros:

Desayuno

Cons:

Habitación desactualizada.

2026-08-28 via Nuitee
J
João extended_group pt
9
2026-08-28 via Nuitee
J
Julie couple ca
8
Très belle ville. Beaucoup de gens parlent le français.
Pros:

Propreté, lit confortable, bel immeuble, bel emplacement, bon déjeuner.

Cons:

Rien à signaler

2026-08-28 via Nuitee
M
Meagan family_with_children ca
9
Pros:

Good location, beautiful grounds

Cons:

Staff was lovely, breakfast was amazing

2026-08-27 via Nuitee
G
GASP solo_traveller ca
9
Pros:

Excellent breakfast. Helpful and friendly staff.

2026-08-25 via Nuitee
M
Montserrat solo_traveller es
9
Pros:

El desayuno buffet muy bueno, además estaba incluido en el precio.
Las camas muy comodas, aunque el baño un poco viejo.
El parking al aire libre en el establecimiento y era gratis.

Cons:

La ubicacion un poco lejos del centro, cogimos el.coche para ir.

2026-08-25 via Nuitee
E
Elizabeth and Steve extended_group ca
10
2026-08-25 via Nuitee
E
Elizabeth and Steve extended_group ca
10
Pros:

The property was charming and clean with a lovely courtyard. The staff was extremely friendly and helpful. Breakfast was excellent with a great selection of hot and cold options.

2026-08-25 via Nuitee
S
Simone family_with_children it
9
2026-08-25 via Nuitee
T
Tobin solo_traveller ca
8
2026-08-24 via Nuitee
S
Simon solo_traveller ca
9
2026-08-24 via Nuitee
M
Mary couple ca
8
Pros:

Location, staff, clean spacious rooms.

Cons:

Needs a few more touches to the rooms to up their game. Plus the doors “slam” shut all night long with guests co I g back after. I’d ight. Some kind of slow closer would help.

2026-08-24 via Nuitee
T
Tricia solo_traveller ca
9
Pros:

The facilities, staff, breakfast, grounds, and room were all lovely. Everything was clean, and the view of the courtyard was a bonus. Great location away from the main downtown, but walkable to the prison and harbour.

2026-08-24 via Nuitee
C
Christopher couple ca
8
Pros:

Breakfast was excellent and staff was friendly.

Cons:

The television was awkward to operate and find channels. That definitely needs updating

2026-08-24 via Nuitee
D
David solo_traveller ca
8
Good,but could be excellent with minor changes.
Pros:

Everything was very clean. The room was very spacious. The bed was very comfortable. Breakfast was very good.

Cons:

The bathroom was very clean, but dated. The faucet leaked whenever we turned it on. The water pressure was very low.
The linen storage room was across the hall from us. Most of the time there was a huge pile of dirty linen in the hall right outside our door, and there was a mattress pooped up there the whole time. Quite unseemly!

2026-08-24 via Nuitee
Z
Zafer solo_traveller tr
10
Pros:

Stuff
Room
Decoration of the hotel
Breakfast
Everything

2026-08-23 via Nuitee