Hotel Handall Cancun

Hotels
•
Independent
6.8 (11 reviews)
Av. Tulum SM 20 N163 MZ.1, Lotes del 4 al 9, esq. calle Jaleb, Cancun, QROO, 77500 , Cancun , MX
52-998-8845731

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Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Designated smoking area
Safe-deposit box at front desk
Area shuttle (surcharge)
Free self parking
Rooftop terrace
Free pool cabanas
Casino nearby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:29

Property Description

Recreational Relaxation
Unwind by the outdoor pool or savor the city view from the rooftop terrace. Take advantage of the area shuttle for nearby explorations.
Gastronomic Delights
Indulge in delectable meals at the on-site restaurant or grab a quick bite at the hotel's coffee shop/cafe.
Convenience & Comfort
Benefit from featured amenities such as a 24-hour front desk, safe deposit box, and complimentary self-parking. Stay connected with free Wi-Fi, and enjoy LED TVs and rainfall showerheads in each of the 44 air-conditioned rooms.
Embark on a delightful stay at Hotel Handall Cancun, conveniently located in Downtown Cancun. Experience a blend of comfort, convenience, and leisure, just minutes away from Cancun Mall and Ultramar Ferry Puerto Juárez. Book now for an unforgettable escapade.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

6.8
Based on 11 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
E
EDUARDO • partner
10
Pros:

.

2025-04-28 • via Nuitee
E
Emily
8
Central Cancun stay with lots of food & bank optio
Pros:

Was perfect for a late arrival into Cancun before onto our next journey. Clean bed, open late and was centrally located.

2024-03-05 • via Nuitee
J
Jackie • family_with_children
8
Pros:

Es un hotel en el centro de Cancún, a una cuadra de Chedraui, farmacias de ahorro, restaurantes, la parada del camión para ir a zona hotelera está cerca. La comida de la cafetería del hotel es rica y económica, pero cierra a las 5, hay una tienda tipo Oxxo 24 hrs afuera del hotel. Esta prácticamente vacío la gente lo usa solo para dormir, la alberca está pequeña, estuvimos 8 días de los cuales 5 tuvimos la alberca sola para nosotros. El personal de recepción son muy serios y poco hospitalarios. Super limpio todo

2023-08-15 • via Nuitee
J
Jose Javier
10
Experiencia muy buena
Pros:

Nuestra experiencia fué muy buena, allí lo pasamos increíble, solo mejoraría un poco las duchas, aunque pueden usarse, si las renovaran serían espectaculares y el Internet que no llega dentro de las habitaciones, el Hotel está en un lugar súper centrico, cuenta con áreas comúnes bien cómodas y bonitas. En general el Hotel está muy bueno y para nosotros fué muy bien.

2018-01-17 • via Nuitee
V
Victor
6
Céntrico
Pros:

Está muy bien ubicado, pero es un hotel muy viejo y no le han dado mantenimiento, podrían pintarlo de blanco y por favor quitar ese sofá desbaratado que tienen subiendo el segundo piso, podrían modernizar la recepción está muy viejo todo y no por ser viejo se le tiene que notar, la tv es muy vieja, el internet muy limitado, no se puede utilizar con frecuencia

2017-04-23 • via Nuitee
J
javier
8
Hotel bueno en la entrada del Centro
Pros:

Bastante buena buen personal ,y lo mas importante esta en una zono donde es facil trasladarce a cualquer punto de cancun pude llegar rapidamente a ña zona de mercado a la zona hotelera y la zona de playas fácilmente igualmete elntraslado a la zona comercial fue muy rapido ya que dicho hotel esta colocado bastante centrico

2017-02-25 • via Nuitee
V
Verified traveler
6
Pros:

Place is decent. Someone there speaks english pretty decent. But don't get a room at the front. There is a bus stop right out front. starts at 7am and ends at 8pm. Buses have bad breaks so you hear them stopping all the time. That was the only thing I didn't like. Close to a lot of places. Very easy to walk and very safe.

2017-01-11 • via Nuitee
V
Verified traveler
6
dissapointed
Pros:

The Wifi didnt work inside the room,you need to get out of the room to have a clear signal

2017-01-10 • via Nuitee
V
Veronica
8
Cómodo y tranquilo
Pros:

Buena estancia, cómodo, sin ruido. No tiene suficiente estacionamiento, pero es fácil encontrar espacio en la calle.

2016-07-15 • via Nuitee
A
allan
2
Uncaring staff
Pros:

Stayed two separate nights here because it was near the bus terminal. The young girl at reception was bright and helpful but the older male was useless! Noisy hotel GOLF BALLS IN THE PILLOWS! (Felt like it). Stay somewhere else

2016-07-15 • via Nuitee
P
Pablo
8
BUEN SERVICIO
Pros:

Es necesario actualicen a su personal, en recepción, creo que se llamaba Raul , no tiene mucha idea del manejo de las reservaciones por Internet

2016-03-30 • via Nuitee