Kindness Hotel - Hualien Main Station Branch

Hotels
9.2 (4380 reviews)
No. 101, Guolian 5th Road , Hualien City , tw

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good value for money
Excellent food
Cons:
Parking issues during busy times
Some complaints about bedding comfort
Check-in process was cumbersome

Categories

Cleanliness
9.19
Most reviews praised the cleanliness of the rooms and common areas.
Service
9.66
The staff were frequently mentioned as friendly and attentive.
Location
9.2
Multiple reviewers admired the excellent location near transportation and attractions.
Room Quality
8.96
Rooms were described as comfortable and spacious, though some concerns were raised about the beds.
Amenities
8.68
Amenities like laundry service and snack options received positive comments.
Value for Money
9.34
Guests felt that the hotel offered great value for the price, especially with included meals.
Food and Beverage
9.19
Breakfast and late-night snacks were frequently highlighted as excellent.
Overall Experience
9.36
Overall, guests were very satisfied with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:07

Property Description

Central Location in Hualien

Located in Hualien, Kindness Hotel-Hualien offers a convenient stay with easy access to the airport and railway station.

Comfortable and Well-Equipped Rooms

Each guestroom at the hotel is decorated in a classic tone and comes with essential amenities such as a sofa, work desk, TV, and refrigerator. The en suite bathroom is stocked with complimentary toiletries for guests' convenience.

Complimentary Services and Facilities

Guests can enjoy free WiFi, parking, luggage storage, and all-day tea and coffee. The hotel also provides free bicycle rental, allowing guests to explore the city with ease.

Book your stay at Kindness Hotel-Hualien now for a delightful and hassle-free experience!

Important information:

Please note that the hotel will pre-authorize guest's credit card to make sure the credit card is valid to guarantee the booking.

Please note that photos presented on the site only represent part of the decor. The actual room might look different than the photos.

Please note that one child who is under 3 years old can stay in the existing beds for free. For children who are over 3 years old, additional charges may apply when using existing beds.

Unified Business Number: 8347-8182
Business name: 抬頭 康正旅館股份有限公司花蓮站前分公司

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 4380 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.96
Amenities: 8.68
Value for Money: 9.34
Food and Beverage: 9.19
Overall Experience: 9.36
寬享 couple tw
10
2026-05-16 via Nuitee
Y
Yi chen couple tw
10
2026-05-16 via Nuitee
couple tw
10
2026-05-15 via Nuitee
D
Daniel solo_traveller de
10
Kindness Hotel - gerne wieder
Pros:

Angekommen im Hotel bekamen wir einen Tiefgaragenstellplatz. Beim Einchecken erfuhren wir das es außer dem gebuchten Frühstück zusätzlich und inklusive noch eine "Snack Time" gibt, 15 bis 22 Uhr hier kann man sich Saft, Kaffee, Tee, Eis und Knabbereien wie Chips, Nüsse und Kekse nehmen sowie ein Buffet am Abend 19 bis 21 Uhr. Wir waren begeistert hatten nicht damit gerechnet.
Das Zimmer war ausreichend groß und ruhig gelegen auch konnte man sich mit Kaffee, Tee und Wasser bedienen, es wurde täglich aufgefüllt. Das Bett war sehr bequem was das ganze noch abrundete, außerdem war alles sehr sauber. Wir würden dieses Hotel jederzeit wieder buchen.

Cons:

Wir hätten uns beim Frühstück oder Abendessen mehr Auswahl an Obst gewünscht oder wechselnde Auswahl.

2026-05-15 via Nuitee
周文傑 solo_traveller tw
9
2026-05-14 via Nuitee
周文傑 solo_traveller tw
10
2026-05-14 via Nuitee
雅惠 family_with_children tw
9
住宿早餐消夜非常滿意,只可惜當晚消夜場沒有安排歌唱&魔術表演
2026-05-12 via Nuitee
Y
Yvonne solo_traveller tw
9
2026-05-12 via Nuitee
S
Shuyi family_with_children tw
10
2026-05-12 via Nuitee
C
Chia Ching family_with_children tw
9
2026-05-12 via Nuitee
J
Jimmy Chen family_with_children tw
9
2026-05-12 via Nuitee
諶國進 solo_traveller tw
10
2026-05-11 via Nuitee
M
MEI HUI family_with_children tw
9
Pros:

服務人員態度非常好

Cons:

棉被有一點塵蟎

2026-05-11 via Nuitee
K
ki solo_traveller tw
9
2026-05-11 via Nuitee
L
lingling solo_traveller tw
10
Pros:

員工都很有禮貌
位置也很讚

2026-05-11 via Nuitee
陳美富 solo_traveller tw
9
Pros:

有下午點心可食用,霄夜食材又很豐盛,距離車站又近,走路就可到飯店。

2026-05-10 via Nuitee
L
ltpmchao solo_traveller tw
10
Pros:

客房很安靜,宵夜很歡樂,很棒的體驗~

2026-05-10 via Nuitee
Y
y extended_group tw
10
2026-05-10 via Nuitee
H
Hsiao chung family_with_children tw
10
2026-05-10 via Nuitee
怡雯 extended_group tw
9
2026-05-09 via Nuitee