Hotel Tilun Dongpu Spa

Hotels
•
Independent
7.8 (51 reviews)
No.86, Kaigao Ln., Xinyi, Nantou County, 556 , Xinyi , TW
886-049-2702789

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Facilities

Free breakfast
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Karaoke
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Lovely staff
Great food
Cons:
Dated and not clean rooms
Concerns about treatment of foreign employees
Limited variety in food

Categories

Cleanliness
4.2
Guests had mixed feedback on cleanliness, with some mentioning dated and not clean rooms.
Service
4.8
The staff were described as lovely, but there were concerns about the treatment of foreign employees.
Location
7.5
The location was generally appreciated, with proximity to attractions and public transport.
Room Quality
6.8
Rooms were described as dated and grimy with some maintenance issues.
Amenities
7
Mixed feedback on amenities, with some guests highlighting thermal spas.
Value for Money
5.7
Price was a concern for some guests given the quality of services offered.
Food and Beverage
6
Food received positive feedback, but limited variety was mentioned.
Overall Experience
6.5
Most guests had a mixed overall experience with concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:02

Property Description

Recreational Amenities
Indulge in hot springs, an outdoor pool, or relax in the spa tub for a truly rejuvenating experience.

Dining and Entertainment
Savor delicious meals at the restaurant or grab a quick bite at the coffee shop. Don't miss the daily complimentary buffet breakfast.

Convenience and Comfort
Stay connected with free Wi-Fi, make use of the business center, and enjoy services like a 24-hour front desk and tour assistance.

With a stay at Hotel Tilun Dongpu Spa in Xinyi (Dongpu), immerse yourself in luxury just minutes away from key attractions like Rainbow Drawbridge and Dongpu Hot Spring. Book now for a memorable getaway!

Important information:

Be sure to enjoy recreational amenities, including hot springs, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RMQ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 51 reviews
Cleanliness: 4.2
Service: 4.8
Location: 7.5
Room Quality: 6.8
Amenities: 7
Value for Money: 5.7
Food and Beverage: 6
Overall Experience: 6.5
V
VIOLET
10
Pros:

從合歡山到塔塔加的中途休息站，訂房時加訂晚餐和早餐，當天房價不到$3000，卻有如此豐盛的晚餐和早餐，實在超乎預期的優惠。晚上八點到九點還提供宵夜，下次有機會再走訪一定會再去。

2025-05-22 • via Nuitee
A
Amber
8
Great place for two nights
Pros:

The thermal spas are amazing. Although the outdoor one for us was closed for the two days for cleaning. Overall the hotel outside of the thermal spas is very dated and not the cleanest. we had some holes in linen and it was all a bit grimy. The staff were lovely and the food was great.

2025-04-07 • via Nuitee
S
SHIHHAO • partner
2
Pros:

該飯店外籍員工認真工作，但非常懷疑該飯店是否壓榨外籍員工，在餐廳看到外籍員工，晚上的餘興節目也是外籍員工來宣導原住民文化。飯店有點歷史感，不能說乾淨整潔，

2025-03-09 • via Nuitee
C
Chien Yu
10
服務親切，早晚餐豐盛
Pros:

服務人員服務親切，會提早詢問用餐是否有素食人員，跟大約入住時間，晚餐早餐都豐盛，且服務人員服務親切，服務周到，泡湯設備齊全，值得一來再來。

2025-01-19 • via Nuitee
S
SU CHING
6
Pros:

櫃臺服務人員需待加強 客人到面前兩位服務人員連抬頭問都沒有 只顧做自己的事
餐廳經理卻是非常熱誠 值得嘉許
浴室有泡湯浴缸 但沒乾濕分離 沖完澡後 整個地板都濕滑 非常危險

2025-01-12 • via Nuitee
H
Hung-Mien
8
Pros:

環境舒適，服務佳

2024-12-31 • via Nuitee
T
Tomas • partner
6
Pros:

Older property. Some sections renovated well, others not so much. The staff met were exceptionally professional and polite. Meals were mediocre but breakfast and dinner were included with the room fee. Facilities (bath areas) were not opened during times advertised on some days, they were open when tour groups were at the hotel (my stay was not part of a tour). Not a bad experience but not a great value for the price paid.

2024-11-01 • via Nuitee
B
BEI-LING • family_with_children
10
Pros:

東埔地區大飯店，我們住頂級雙人房，房間設備有年代感，浴室洗澡排水設計不良，會導致洗手台下方地板一直濕濕的這點有些扣分，還有整晚流水聲不確定是山泉水還是有人洗澡的水聲，如果怕吵的可能不太好入眠，晚上餐點真的讓我們驚艷，早餐就普通。另外一提，晚上還有原住民舞蹈表演很歡樂，讓晚上無聊的人增添一點樂趣。

2024-10-20 • via Nuitee
T
TZU-YUN
8
Pros:

適中 餐點尚可 環境清幽

2024-07-14 • via Nuitee
D
Dennis
8
環境整潔, 有保養。晚餐不太行
Pros:

雖然是老飯店, 但維持的很好. 裸湯池非常不錯。唯一需要改進的是附含的晚餐, 蝦與雞明顯不新鮮。其他菜色也普普。 相比之下, 早餐好多了。

2024-06-11 • via Nuitee
Y
YU-JEN
8
Pros:

0403大地震過後來此住宿房客驟降
雖然是周六假日大眾池及5樓泡湯池6樓裸湯池幾乎都沒遊客
導致我一個人包場裸湯(超讚的！)
但也因此現場竟然沒有服務人員坐服務台詢問(像是無人服務的湯屋)
環境優美、空氣清新、遠離塵囂
適合喜愛大自然的人來此享受

2024-05-17 • via Nuitee
V
Verified traveler
8
Pros:

房內整潔，床、被、枕皆乾淨，
衛浴水源充沛，窗外近望高聳山景。
入住晚餐選用餐時段，以各房一桌供應中餐。翌日早餐葷素皆有。

2024-01-24 • via Nuitee
D
David • family_with_children
8
Pros:

huge, old-school, noisy, package-tour oriented hotel. felt like a throw back to a bye-gone age. Average food served in shifts. (However, nice Balinese restaurant trainees made us feel welcome).

2023-10-19 • via Nuitee
秀治
10
Pros:

Good

2023-07-17 • via Nuitee
J
JYUN SHENG
10
房間乾淨 舒適
Pros:

這次是含浴池的房型 -玉泉
備品可能疏失而少放了3份
設備及房間乾淨
床鋪舒適,軟硬適中
浴池的水壓水量也充足

2023-06-26 • via Nuitee
惠美 • family
8
Pros:

用餐人數集中時，夾取餐食動線距離建議拉大，避免人擠人。

2023-01-28 • via Nuitee
Y
Yoshinori • partner
8
Pros:

環境很好、特別空氣好。住宿非常舊沒有維修。晚餐跟早餐一般般。

2022-09-10 • via Nuitee
C
chieh-hung
8
Pros:

晚餐很不錯 早餐就不怎麼樣 網路不好 有待加強

2022-08-09 • via Nuitee
V
Verified traveler
4
溫泉池水溫過熱又過冷
Pros:

室內溫泉池水溫過熱,另一池又過冷!房間內的溫泉水管堵塞,換房才獲得改善!

2020-01-04 • via Nuitee
C
chingche
8
避暑勝地，夏天泡溫泉
Pros:

硬體不錯，但服務人員顯然沒有飯店業的專業訓練，服務很不及格。

2019-07-02 • via Nuitee