Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
BBQ facilities
Safety deposit box
Sauna
Massage services
Packed lunches
Table tennis
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Sauna only open in winter
Some amenities like window shades are in need of repair

Categories

Cleanliness
9.26
Many reviews praised the cleanliness and spaciousness of the hotel.
Service
9.73
Consistently mentioned friendly and accommodating staff.
Location
9.27
Positive mentions of the picturesque and convenient location.
Room Quality
8.72
Rooms were noted as spacious and well-furnished.
Amenities
8.25
Some amenities have room for improvement, e.g., sauna hours.
Value for Money
9.21
Good value considering the quality of breakfast and amenities.
Food and Beverage
9.76
Highly praised breakfast and quality of food.
Overall Experience
9.43
Overall positive experiences expressed by nearly all guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:38

Property Description

Convenient Location and Ski Amenities

Situated just an 8-minute walk from the Millennium Express Cable Car, Zerza Hotel GmbH offers easy access to the Nassfeld Ski Area. Guests can enjoy a hearty breakfast buffet before hitting the slopes and unwind in various saunas post-skiing. In winter, a free shuttle service to the cable car station is provided, along with discounted ski storage facilities and passes.

Family-Friendly Summer Activities

During the summer months, Zerza Hotel is perfect for families with a playground, barbecue area, and sunbathing lawn. Explore hiking and cycling trails right from the hotel's doorstep or visit nearby inns within a short walk. For golf enthusiasts, the Gailtal golf course is just 5 km away, with other courses reachable within an hour.

Exclusive Summer Offer

Book your stay between late May and late September to enjoy the added perk of the Nassfeld Card, offering complimentary use of local cable cars and buses, as well as discounts on various attractions. Experience the best of Hermagor at Zerza Hotel GmbH.

Important information:

Renovation work is taking place from From September 2025 to December 2025 daily. During this period there may be occasional noise.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 629 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 9.43
M
Michael • couple • at
10
Wirklich gelungener Skiurlaub bei netten freundlichen Menschen
Pros:

Wirklich empfehlenswerter Familienbetrieb mit ausgesprochen freundlichen und immer hilfsbereiten Mitarbeitern. Zusätzlich gibt es einen überraschend großen Saunabereich mit Dampfbad, Sauna und Hamam.

2026-03-21 • via Nuitee
U
Ulrike • couple • at
10
2026-03-21 • via Nuitee
A
Attila • couple • hu
8
Pros:

Perfect location, only 5 min to ski lift

Cons:

The walls are quite thin, all the noise from neighbur bathroom can be heard

2026-03-20 • via Nuitee
E
Erik • couple • cz
10
2026-03-12 • via Nuitee
S
Stefan • couple • at
9
Perfekte Unterkunft für tplle Schitage
Pros:

Gute Lage ,5 min mit dem Auto zur Gondel.Sehr nette ,familiär geführte Unterkunft mit gutem Frühstücksbuffett,Zimmer sehr geräumig und sauber.

2026-03-12 • via Nuitee
A
Andres • couple • cl
9
Cómodo y tranquilo
2026-03-12 • via Nuitee
L
Ladislav • extended_group • sk
9
2026-03-11 • via Nuitee
I
Igor Gagula • extended_group • hr
8
Pros:

Blizina Millenium express žičare.

2026-03-09 • via Nuitee
D
Dražen 50 • solo_traveller • hr
10
2026-03-09 • via Nuitee
D
Dražen 50 • couple • hr
10
2026-03-09 • via Nuitee
D
Dejan • solo_traveller • hr
10
2026-03-09 • via Nuitee
D
Dalia • couple • hr
10
Pros:

Great location and friendly hosts

2026-03-08 • via Nuitee
I
Ivana • couple • hr
10
2026-03-06 • via Nuitee
M
Markus • solo_traveller • at
8
2026-03-05 • via Nuitee
H
Hans-Peter • couple • at
10
Pros:

Ein fantastisch Familien geführtes Hotel, wo man sich einfach willkommen und wohl fühlt. Sehr reichhaltiges Frühstücksbuffet

Cons:

Wir sind halt ein schon älteres Semester...für die es gut wäre ein eigenes Kissen mitzunehmen

2026-03-02 • via Nuitee
S
Silvije Šeremet • couple • hr
9
Ugodan boravak u obiteljskom hotelu.
Pros:

Lokacija je odlična, postoji ski bus do donje stanice gondole Millenium Express, no ipak smo zbog komocije išli autom. Doručak je bio raznolik i dobar, a u nedjelju još bolji kada se se pojavila i pečena jaja. Osoblje je čini mi se obitelj i jako su ljubazni i susretljivi. Dobili smo i dodatnu sobu (inače za djecu) koja nam je jako dobro došla. Tu je i prostrani privatni natkriveni parking. Sve je bilo čisto, uredno i funkcionalno u sobi.

Cons:

Nedostajala mi je opcija večere u hotelu, no to sam znao već kod rezervacije. Subotnji doručak je bio osrednji, no zato je u nedjelju bio fantastičan. Uglavnom nemam se na što požaliti jer je sve bilo prema očekivanjima. 😊

2026-03-02 • via Nuitee
J
Justyna • extended_group • pl
10
2026-03-01 • via Nuitee
V
Vaneková • family_with_children • sk
8
Vynikajuca poloha .
Pros:

Priestranny apartman.

Cons:

Slabo vybavena kuchyna.

2026-02-28 • via Nuitee
K
Karel • couple • cz
9
Pros:

Ochota majitelů a personálu. Skvělá snídaně. Pěkná sauna spíše wellnes a blízko na skibus.

2026-02-28 • via Nuitee
M
Manca • couple • si
8
Načeloma bila zadovoljna. Prijazen odnos lastnikov.
Pros:

Zajtrk je bil pester.
Uživala sem ob koriščenju savne. Pohvalno.

Cons:

Soba s pogledom na gradbišče in ropotanje zaradi del brez opozorila.

2026-02-28 • via Nuitee