The Norton

Hotels
8.5 (499 reviews)
1 The Green , Seaton Carew , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Golf course
Games room
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
Check-in process issues
Ongoing WiFi problems
Slightly small parking

Categories

Cleanliness
8.08
Clean and lovely, but mentioned odor issues.
Service
9.05
Staff is helpful and kind, though check-in process was problematic.
Location
9.09
Great location near restaurants and beach.
Room Quality
8.54
Comfortable rooms with lovely views.
Amenities
8.07
Well-equipped but some issues with WiFi.
Value for Money
8.03
Good value but some aspects could be improved.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:21

Property Description

Stunning Beachfront Location
Experience a relaxing stay at The Norton Self Catering Hotel overlooking Seaton Carew Beach. Enjoy free WiFi, a spacious communal lounge with Sky Sports TV, and complimentary on-site parking.

Comfortable Rooms with Amenities
Indulge in cozy rooms equipped with a TV and tea/coffee making facilities for your convenience.

Convenient Shared Kitchen
Take advantage of the shared kitchen with cooking facilities at The Norton- Hartlepool, adding a touch of home during your stay.

Immerse yourself in the charm of Hartlepool town center, just a short drive away, offering a marina complex, historic sites, and shopping options.

Book now for an unforgettable seaside getaway at The Norton Self Catering Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8.5
Based on 499 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
D
Danny solo_traveller gb
10
Pros:

Comfy carpets polite with a comfy bed and a beautiful view.Very friendly Housemaids.

2026-08-06 via Nuitee
S
SCOTT solo_traveller gb
8
Clean and tidy with a budget.
Pros:

Clean and tidy.

Cons:

Limited parking.

2026-08-05 via Nuitee
A
andrew solo_traveller gb
7
2026-08-05 via Nuitee
L
Laura couple gb
10
Great stay fab view
Pros:

Lovely view nice room

Cons:

Everything was good just bit of a drainage smell in morning but other than that great room hotel and area thankyou

2026-08-03 via Nuitee
K
Kevin family_with_children gb
10
2026-08-03 via Nuitee
R
Rebecca couple gb
7
Cheap and cheerful
Pros:

Comfortable bed and easily accessible, staff provided useful emails relating to check in. Clean room.

Cons:

The toilet in our room had chunks missing out of the toilet seat, it needed to be replaced

2026-08-02 via Nuitee
J
joseph solo_traveller gb
10
as usual spot on
Pros:

as good as you will ever get for the cost

2026-07-24 via Nuitee
M
Margaret solo_traveller gb
8
Pros:

Excellent location, so close to everything and just across the road from the sea. Clean and tidy. Nice kitchen and games room . Bed was comfy. Small on site car park was useful, especially as the area is permit holders only , or you need to pay for parking.

Cons:

Just a personal thing, prefer a receptionist and someone to talk with if any issues.

2026-07-22 via Nuitee
H
Harry solo_traveller gb
10
2026-07-16 via Nuitee
N
NicolasCB couple gb
10
2026-07-12 via Nuitee
A
ann solo_traveller gb
3
Pros:

On the sea front, near to everything

Cons:

It was dark and dingy not very inviting

2026-07-11 via Nuitee
S
Sarah & Ravi solo_traveller gb
9
Pros:

Location, view, ease to check in

Cons:

I booked this place for 2 reasons:

1 check out was at 1e which would allow me to get showered after my planned morning activity - we arrived to be told chexk out was at 11 and we could pay extra for a 11.30 check put, whoch is still earlier thsn tje advertised.

2. Parking . The adveet said we wohld ger a parking space, howevee they have a very small car park which os a forst xome forst get basis so if you arrove late it is unlikelu you will gwt parkwd.

2026-06-27 via Nuitee
C
Carter solo_traveller gb
9
2026-06-25 via Nuitee
M
Mark solo_traveller gb
9
Pros:

As advertised

Cons:

Peace and quiet

2026-06-20 via Nuitee
R
RJohn solo_traveller gb
4
Too many negatives- Great place
Pros:

As. Before...but....disappointing- see below!

Cons:

Terrible wi-fi ground floor; Terrible AI lady- needs sacking; next human helper not much better- ill-informed; sometimes on shifts- VERY bad 1 hour racket next to Room 3- cleaners?- sounds worse than when someone wrecked the joint!!!

2026-06-15 via Nuitee
N
Neil couple gb
6
2026-06-11 via Nuitee
M
Maureen solo_traveller gb
8
Convenient for a one night away.
Pros:

Great location on the sea front.
Parking
Comfy bed
Clean

Cons:

Had a problem with the shower but after advising staff, this was sorted.

2026-06-02 via Nuitee
G
Graham solo_traveller gb
9
2026-05-18 via Nuitee
K
Keith solo_traveller gb
8
2026-05-17 via Nuitee
K
Kerry solo_traveller gb
9
2026-05-07 via Nuitee