The Norton

Hotels
8.5 (478 reviews)
1 The Green , Seaton Carew , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Darts
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shared kitchen
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
Check-in process issues
Ongoing WiFi problems
Slightly small parking

Categories

Cleanliness
8.08
Clean and lovely, but mentioned odor issues.
Service
9.05
Staff is helpful and kind, though check-in process was problematic.
Location
9.09
Great location near restaurants and beach.
Room Quality
8.54
Comfortable rooms with lovely views.
Amenities
8.07
Well-equipped but some issues with WiFi.
Value for Money
8.03
Good value but some aspects could be improved.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:21

Property Description

Stunning Beachfront Location
Experience a relaxing stay at The Norton Self Catering Hotel overlooking Seaton Carew Beach. Enjoy free WiFi, a spacious communal lounge with Sky Sports TV, and complimentary on-site parking.

Comfortable Rooms with Amenities
Indulge in cozy rooms equipped with a TV and tea/coffee making facilities for your convenience.

Convenient Shared Kitchen
Take advantage of the shared kitchen with cooking facilities at The Norton- Hartlepool, adding a touch of home during your stay.

Immerse yourself in the charm of Hartlepool town center, just a short drive away, offering a marina complex, historic sites, and shopping options.

Book now for an unforgettable seaside getaway at The Norton Self Catering Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 478 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
K
Kerry • solo_traveller • gb
9
2026-05-07 • via Nuitee
A
Andrew • solo_traveller • gb
10
Always a pleasure to stay here when I’m in the area, clean,warm and great location
Pros:

Everything

Cons:

Nothing

2026-05-06 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-04-30 • via Nuitee
S
stephen • solo_traveller • gb
1
awful place. hardly got a winks sleep.
Pros:

sea view

Cons:

no staff. bad decor, made it look like a borstal for the insane. cold, no wifi password provided. loud guests(shouting)

2026-04-28 • via Nuitee
R
Robson • solo_traveller • gb
7
2026-04-28 • via Nuitee
Y
Yusuf • couple • gb
1
NO SLEEP, RATS AND MICE, OVERPRICED
Pros:

NOTHING

Cons:

RATS AND MICE IN BATHROOM PANELS WITH VIDEO EVIDENCE,,, MOST UNCOMFORTABLE BED IVE EVER SLEPT ON THE PILLOWS WERE FILLED WITH PAPER,,, WALLS ARE PAPER THIN SO CAN HERE EVERYTHING VERY ANNOYING HAD NO SLEEP AT ALL

2026-04-23 • via Nuitee
D
Damon • solo_traveller • gb
8
Pros:

Very nice location. Easy check in. Good communication. Nice see view, clean, well equipped, and a very fair deal. Recommended

Cons:

Nothing worth mentioning

2026-04-21 • via Nuitee
5
561d89f400c97061cb58277224bd65b4 • solo_traveller • gb
10
Great overnight stay
Pros:

Really good overnight stay, room was big, clean and well appointed. Easy to get in and out with the self check in option. Nice sea view was a bonus.

2026-04-18 • via Nuitee
B
b275f013df6872a22b96304acc0368a3 • couple • gb
10
Perfect little stay wish we could stay longer every thing we needed and more
Pros:

Location and parking is perfect, very clean swans are a lovely touch bonus pool table every thing better than expected

Cons:

Liked it all it was perfect value

2026-04-16 • via Nuitee
F
fad6bab5d89671693c67366ee9bdae34 • couple • gb
5
Not worth the money
Pros:

Comfortable beds and pillows. Immaculate bedding. Plenty tea/coffee and a couple of bottles of water in fridge.

Cons:

On arrival parking area full of rubbish and front steps filthy. Our toilet had obviously not been cleaned before our arrival which was disgusting. Lots of well worn and dirty areas in room, for now some not major but if not dealt with soon will be. Only allowed to upload 4 photos

2026-04-15 • via Nuitee
4
426b337cb9c37109041cbe69f799515f • couple • gb
7
Handy
Pros:

Swan towels! A nice touch

Cons:

No evidence of WHO YOU ARE??? It was so impersonal, codes etc not even a reference to a person in the guide book. I know we all need to be careful of identity theft and suchlike, but because for all I know you might be owned by a multi mullion dollar corporation I would be unlikely to recommend you because I would prefer to support local businesses and real people. We didn't use the kitchens so apologies if using that facility would have put us right on that.

2026-04-15 • via Nuitee
2
25ffc37b625970f0a1550209692026d8 • couple • gb
9
2026-04-12 • via Nuitee
G
Gonzalo • solo_traveller • gb
10
2026-04-05 • via Nuitee
A
Andrew • solo_traveller • gb
10
As always it’s a pleasure to stay here when I come home
Pros:

Location,cleanliness and cosy

Cons:

Nothing

2026-03-30 • via Nuitee
B
Bots • couple • ua
8
Good to stay for short term
Pros:

Close to the sea, clean furniture (bed, chairs), also housekeeping nicely cleaned bathroom.
Easy to enter the hotel late night if there are no staff.

Cons:

Carpet was very dirty in room #1.
Room door lock didn’t close properly, not really secure (no lock from inside).
Bathroom door doesn’t open fully.
Outside shower - bottom left border is damaged.

2026-03-28 • via Nuitee
A
Andrew • solo_traveller • gb
10
Always enjoy staying here
Pros:

Location is perfect, rooms comfortable and warm, the whole building is spotless

Cons:

Nothing

2026-03-24 • via Nuitee
J
JAMES • couple • gb
9
good location for hartlepool
Pros:

it was great to have a fridge

Cons:

everything was good

2026-03-19 • via Nuitee
A
Andrew • solo_traveller • gb
10
As always a pleasure to stay here
Pros:

Clean comfy and warm

Cons:

Nothing

2026-03-17 • via Nuitee
P
Piotr Romański(Peter) • couple • gb
10
Pros:

Great location, cosy and well equipped room.
Very easy access.

Cons:

N/A

2026-03-17 • via Nuitee
H
Hayley • couple • gb
10
Perfect little get away
Pros:

Perfect location, very clean room

2026-03-15 • via Nuitee