Rembrandt Aparthotel

Hotels
8.2 (1061 reviews)
Wiślna 8 , Kraków , pl

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Cons:
Miscommunication with owners
Issues with room amenities

Categories

Cleanliness
7.93
Room quality was generally noted as clean, but there were some concerns about expectations not being met.
Service
8.4
Owner and staff were kind and friendly, though there was a miscommunication.
Location
8.64
The location was described as ideal and supreme, close to major attractions.
Room Quality
8.09
Rooms were clean and spacious with comfortable beds.
Amenities
8.02
Amenities like kettles and toiletries were appreciated; however, there were issues like broken bathroom facilities.
Value for Money
8.18
The price was deemed reasonable considering the location and facilities.
Food and Beverage
7.93
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.4
Positive overall with a few caveats regarding cleanliness and communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:03

Property Description

Luxurious Stay in the Heart of Kraków's Old Town

Prime Location: Situated just steps away from the Main Market Square, Rembrandt Aparthotel offers a convenient stay in the heart of Kraków's Old Town. Guests can easily explore attractions like the Cloth Hall and St. Mary’s Basilica on foot.

Comfortable Accommodations: The rooms at Rembrandt Aparthotel are equipped with en-suite bathrooms, while the apartments feature satellite TV and refrigerators, ensuring a comfortable stay for all guests.

Convenient Amenities: With free WiFi throughout the property, a 24/7 reception, and the option for breakfast at the on-site restaurant, Rembrandt Aparthotel caters to the needs of every traveler.

Experience luxury and convenience at Rembrandt Aparthotel - book your stay now for an unforgettable Kraków getaway!

Important information:

Please note that the reception is located at the 1st floor (Wiślna 8).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for 70 zł per person per night when using an available cot.
    Children up to and including 1 year old stay for 70 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 100 per day.

Location

Guest Reviews

8.2
Based on 1061 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.64
Room Quality: 8.09
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 7.93
Overall Experience: 8.4
P
Paul extended_group fr
10
Pros:

Really clean and perfect localisation

2026-04-08 via Nuitee
R
RAFFAELLA couple it
8
2026-04-07 via Nuitee
B
Brown couple gb
9
2026-03-30 via Nuitee
C
Christopher couple gb
10
Great location, lovely apartment
Pros:

Right next to main square, clean and warm, just a nice place to stay

Cons:

Nothing it was excellent

2026-03-30 via Nuitee
E
Eirini family_with_children gr
9
2026-03-30 via Nuitee
C
Conor extended_group gb
9
2026-03-29 via Nuitee
B
Bonnin Job extended_group fr
2
Gérant détestable et malhonnête
Pros:

La dame à la réception était très gentille et très compréhensive suite au problème que nous avons avec le gérant, ce qui constitue un des seuls points positifs. L'autre point qui était positif était la localisation de ce logement ainsi que son prix.

Cons:

Le gérant est exécrable. Nous avons pris une chambre familiale 4 lits, avec cuisine privative. Or, lorsque nous sommes arrivés, il n'y avait pas de cuisine privative, ni même de cuisine commune. Lorsque nous lui avons exposé le problème, il a répondu que les travaux avaient juste mis trop de temps, mais que ce n'était pas grave car son logement est "pas cher et bien placé". Ensuite, il a été injurieux envers notre groupe d'amis, n'a pas cherché de solution pour nous arranger et nous a juste dit (en criant) que si on était pas content on devait "dégager". Lorsque nous avons contacté booking.com pour trouver une solution à ce problème, il recevait les mails de booking.com (car c'est la procédure) et était encore plus énervé et n'arrêtait pas de nous appeler nous, ou d'envoyer le personnel de l'accueil pour nous dire de lui répondre au téléphone. Pour lui, il ne fallait pas passer par booking.com (forcément, il ne voulait pas avoir de soucis suite à son annonce mensongère). Il ne cessait de crier en disant que nous n'étions pas honnête (culotté de se part). Son intention était de ne pas répondre aux mails de booking.com avant 48 heures (date limite à laquelle il doit répondre avant d'avoir peut-être des problèmes plus graves ?), ce qui nous aurait laissé sans solution pendant la totalité du séjour. Bref, à fuir !
Mention spécial tout de même à la personne à l'accueil qui a été très compréhensive et calme, malgré les appels de son patron qui était également détestable avec elle au téléphone. Nous n'aurions sûrement pas trouvé une solution si elle n'avait pas été là donc un grand merci à elle.

2026-03-23 via Nuitee
R
Ratto couple it
10
Ottimo hotel per soggiornare nel centro di Cracovia.
Pros:

Posizione, pulizia, arredamento, gentilezza dell’host

2026-03-22 via Nuitee
J
João extended_group pt
10
Tudo foi excelente!
Pros:

Tudo foi excelente! Hotel muito bem localizado (a menos de 1 minuto a pé da praça principal), extremamente limpo e com muito bom ar. Nas fotos da Booking parecia um local tosco mas na verdade é muito agradável mesmo. O dono é muito simpático e estava sempre disponível para nos ajudar, as funcionárias da limpeza também! Pelo preço que é considero uma opção ótima para quem queira um bom apartamento numa ótima localização

2026-03-10 via Nuitee
B
Bartosz extended_group no
9
2026-03-09 via Nuitee
C
constantinescu extended_group ro
10
Eleganta si acces la tot
Pros:

Poziționarea,accesul facil.

Cons:

Nu avem reproșuri

2026-03-08 via Nuitee
A
Andries J solo_traveller ie
7
2026-03-01 via Nuitee
C
Cristina extended_group es
9
2026-03-01 via Nuitee
A
Angela solo_traveller ch
9
2026-02-24 via Nuitee
R
Rui extended_group pt
7
2026-02-14 via Nuitee
D
Davide extended_group it
10
Pros:

Tutto

Cons:

Niente

2026-02-12 via Nuitee
J
Jasmine couple ie
10
Pros:

The property was very clean. The staff were very friendly and helpful.

2026-02-11 via Nuitee
M
Maurizio couple it
7
2026-02-10 via Nuitee
F
Fabiana couple it
10
Ci hanno salvato il weekend poichè la struttura in precedenza ci ha cancellato la prenotazione prima di partire
Pros:

Ottima posizione, staff cordiale
Netflix incluso wifi veloce

Cons:

Riscaldamento da migliore, bagno sempre freddo.

2026-01-25 via Nuitee
P
Pavel family_with_children cz
8
2026-01-25 via Nuitee