The Cloud Hotel Kaohsiung

Besides the smell, the hotel is average. There is a horrible mothball smell that gave us headaches and lingers in all of your belongings. The service, beds, and food and all average, especially for the price, but there are better options in the area that don’t have this mothball smell for similar pricing.

The property is clean and the Reception Service Staff are polite and helpful. The property is near to the MRT and night market, all within walking distance of 5-10 mins.
There are many 7-11 around as well so easy access to food and drinks.

Do request for higher floor if you can. Reason being if you stayed on 3rd floor, people tend to throw their cigarette butts down and it will land on the space just outside the room and this caused the room to be filled with smoke smell. Luckily for us, the rain helps to remove the smell which we experienced on the first night.

Staff helpful, convenient and walkable to MRT station.

Very friendly staff. Clean and spacious.
Cigarette smell remained in the room firstly assigned and changed to another without difficulty.

Strong tobacco smell from somewhere

Awesome breakfast buffet

The staff are very friendly and speak English fluently. The room is clean and equipped with high-tech controls. All the lights and the air conditioner can be controlled using a panel located next to the bed. The breakfast are amazing. I love the congee with different of “topping”, coffee machine is fancy. And last but not lease, the price is reasonable.

Great hotel in an excellent location, just a few minutes walk from Formosa Boulevard MRT station and next to the night market. Room was small but comfortable. Breakfast was average, and choose could be better. Would stay here again

It is a very good hotel!

- Fantastic location
- Comfortable bed
- Spacious room
- Powerful shower with shampoo and shower gel provided
- Very clean
- Friendly reception staff
- No problems with the WiFi

- Breakfast was disappointing. Not a lot for westerners, just toast, bread rolls and cereal. However there wasn't any regular butter or knives to spread jam

Very nicely located hotel with good rooms & good breakfast. Close to all communications. Clean rooms & drinking water on tap. No street noise.

There is no ice machine. Very inconvenient.

I really liked the front desk people. The mgr was kind and helpful. The serving in the breakfast area were pleasant and wonderful. The free breakfast was good ! Be open to different types of food! Great coffee! Overall a bargain for the price ! Thank you Cloud Hotel!

Very nice and clean

The room had a mildew smell but we stayed at several hotels in Kaohsiung with the exact same problem so I dont know if it's a city thing or a hotel thing. Otherwise it was quiet, breakfast had lots of options, and it was one of the few hotels with a bathtub which worked better for our younger one. And location was just close enough to night market for access but far enough to be quiet. So recommended overall.

Simple, clean, quiet basic hotel close to the markets. Breakfast extremely basic and we skipped it.

Likes:
- Hotel is about a 5min walk from an entrance/exit of Formosa Boulevard Station MRT
- In the evenings, LiouHe Night Market is on a street minutes away from the hotel
- Staff are kind and helpful
- The breakfast is buffet-style

Improvement:
- Not much to complain about, but the room TV tends to revert back to the main screen from time to time, rather than have the channel continually run

The location is good, the room is clean and the breakfast is good too.

We stayed for 1 week yet our room was not cleaned at all despite being informed during check-in that cleaning will be done every 2 days. Only the towels were changed and the trash emptied daily. The breakfast was mediocre at best, not much variety. 1 noodle dish, 1 veggie dish, scrambled egg with corn or beans, 2 vegetarian viands and 1 with meat, and the lu ruo fan was just pure fat and the boiled eggs were not available everyday. They have congee and things to mix with it. By day 3 we were quite turned off by the breakfast already. We stayed at the 9th floor and despite having a dehumidifier in the halls, something smelled off.

The Cloud Hotel was great and very affordable. The staff were friendly and the included breakfast was a nice perk. The room had an interesting smell to it but it was very faint so we didn't mention it to the front desk. Overall, it was a great sty and we would stay there again.