TheJoy

Hotels
8.8 (162 reviews)
36 Milonogianni &Koraka , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Lack of elevator

Categories

Cleanliness
8.01
Some issues noted with cleaning standards; improvements needed.
Service
9.48
Staff were described as lovely and very helpful, providing excellent service.
Location
9.52
Central location, close to bus station and cafes; very convenient for tourists.
Room Quality
8.47
Rooms were spacious and beds were huge; minor issues mentioned.
Amenities
8.5
Basic amenities provided, but some items were noted as broken.
Value for Money
8.46
Overall, good value, but issues affect perceived value.
Food and Beverage
9.01
Nearby cafes and dining options rated positively.
Overall Experience
8.98
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Historic Building with Modern Comforts
TheJoy, located in Chania Town, offers air-conditioned rooms with free WiFi in a historic building. Enjoy the blend of history and modern amenities just 200 meters from The Old Port.

Comfortable and Stylish Rooms
Experience comfort in every detail with tastefully decorated rooms featuring flat-screen TVs and orthopedic mattresses. The private bathrooms with free toiletries and city views add a touch of luxury to your stay.

Convenient Location and Services
Benefit from free luggage storage, airport shuttle services, and a nearby bus station for easy exploration. Discover the city with attractions like the Historical Museum and Municipal Market just a short walk away.

Ready to experience the charm of Chania? Book your stay at TheJoy now!

Important information:

Kindly note that children cannot be accommodated at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
Z
Zoi • couple • gr
5
Pros:

Η τοποθεσία κέντρο πολύ βολικό
Άνετο κρεβάτι

Cons:

Θέλει πολύ βελτίωση στη καθαριότητα μέσα κ έξω από το δωμάτιο
Πολύ μικρό κ στεναχωρώ το μπάνιο δεν υπάρχει μια απλώστρα ώστε να μπορείς να απλώσεις μια πετσέτα ένα μαγιό στο μπαλκόνι ..δεν υπάρχει μια τέντα η ομπρέλα στο μπαλκόνι να μπορείς να βγεις να πιες ένα καφέ είναι κ πολύ βρόμικα καλό είναι να υπάρχει κ ένα χαλάκι να μπορείς να πατάς κάτω να ντυθείς άνετα που δεν είχε ήταν κ βρόμικο το πάτωμα

2026-01-19 • via Nuitee
H
Henna • solo_traveller • fi
10
2026-01-19 • via Nuitee
R
Richard • solo_traveller • ca
8
Very nice. I would stay there again.
Pros:

The room, location and bed were very good.

Cons:

I couldn't access the building because it was locked and didn't know an email had been sent to me telling me how to enter.
A nice woman with cell service phoned TheJoy and helped me out.

2026-01-19 • via Nuitee
P
Patricia A • solo_traveller • us
4
Avoid This Place
Pros:

The housekeeper is a lovely lady. Other than that, not much. The husband of the owner couple, who I encountered late in a long stay is a nice man.

Cons:

No one available to check in when I arrived. Bird poop on the balcony. The rooms do not live up to the pictures. Smell of old building was noticeable when I arrived. Long flight of 40 stairs to get to the first level from the lobby . The woman who owns the place is a real snake. If you say you don't think the room looks so nice and there are too many stairs she takes you down the street to another building where the lobby is in a horribly run down state and says you can stay here instead. Although we had little interaction during my long stay, when I saw her drinking coffee at the cafe downstairs, she tried to hide behind her friend, pretending not to see me. The taxi driver described her as "stuck up". I agree. I asked to arrange assistance for bringing my luggage down the long stairway in advance of the checkout. She gave me the impression I would have to do it myself. I was on the verge of complaining to booking dot com when she finally agreed to arrange it. The room has large numbers of tiny ants that appear if a crumb is dropped. I looked inside the electric kettle. Live ants were swimming there.

2026-01-04 • via Nuitee
E
Eva • solo_traveller • de
10
Great place, great energy and a super friendly team that takes very well care of their guests!
2025-11-09 • via Nuitee
G
Giorgos • couple • gr
10
2025-11-04 • via Nuitee
M
Mariya • couple • bg
10
2025-10-23 • via Nuitee
J
Julian • solo_traveller • cy
10
2025-10-18 • via Nuitee
K
Karen • solo_traveller • us
10
Wonderful, convenient accommodation, close (3 minute walk) to the bus station and close to cafes etc
Pros:

Central location and easy walk to all areas of interest, especially the bus station, which is useful for all day trips and getting to and from the airport. Nice building and next to a great cafe.

Cons:

Nothing.

2025-10-15 • via Nuitee
A
Alison • couple • gb
9
Pros:

The location was very central to lots of shops ,cafes etc and only very close to the beautiful harbour.
The room was airy and the bed was huge !
Fridge and kettle very handy and our room had a lovely little balcony to sit and watch the world go by, not a sea view but pleasant all the same.
The staff were lovely, really happy to suggest the best places to eat etc . We even got to keep our room on checkout day as the owner didn't have a booking coming in ,that made our last day so much better.

2025-10-14 • via Nuitee
B
bal • extended_group • gr
9
2025-10-08 • via Nuitee
S
Simona • couple • it
8
Pros:

Posizione ottima per visitare Chania, in centro ma appena fuori la città vecchia,comodo e dotato di tutto il necessario

Cons:

L'assenza di ascensore

2025-10-08 • via Nuitee
M
Mike • extended_group • gr
10
2025-10-05 • via Nuitee
C
Claus • couple • no
8
Bra sted for kort opphold i byen.
Pros:

Sentral beliggenhet, 8 minutt fra busstasjonen. Flere kafeer i gata for morgenkaffe. Rommet var klart to timer for vanling innsjekk.

Cons:

OBS Lange og bratte trapper for den som har mye bagasje.

2025-10-03 • via Nuitee
I
Ina • solo_traveller • de
9
Pros:

TheJoy ist sehr zentral gelegen, fast in der Altstadt. Alles (Altstadt, Strand, Archäologisches Museum) kann leicht zu Fuß erreicht werden. Es ist ein sehr guter Ausgangspunkt, um Chania zu entdecken.
Es sind viele kleine Cafés in der Straße.
Die Inhaber und das Personal sind sehr freundlich und hilfsbereit.

2025-10-02 • via Nuitee
E
Eirini • family_with_children • gr
9
2025-09-28 • via Nuitee
D
Dimitris • couple • gr
9
Pros:

Η τοποθεσία ήταν πάρα πολύ καλή. Αν και είναι κέντρο δεν δυσκολεύεσαι στο parking αν έχεις λίγο υπομονή. Πολύ εξυπηρετικό το προσωπικό και αρκετά καθαρό το δωμάτιο!

2025-09-08 • via Nuitee
Αναγνώστου • solo_traveller • gr
10
2025-09-06 • via Nuitee
C
Cumparatu • extended_group • ro
8
2025-09-05 • via Nuitee
L
Lou • solo_traveller • fr
8
2025-09-04 • via Nuitee