TheJoy

Hotels
8.8 (196 reviews)
36 Milonogianni &Koraka , Chania Town , gr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Lack of elevator

Categories

Cleanliness
8.01
Some issues noted with cleaning standards; improvements needed.
Service
9.48
Staff were described as lovely and very helpful, providing excellent service.
Location
9.52
Central location, close to bus station and cafes; very convenient for tourists.
Room Quality
8.47
Rooms were spacious and beds were huge; minor issues mentioned.
Amenities
8.5
Basic amenities provided, but some items were noted as broken.
Value for Money
8.46
Overall, good value, but issues affect perceived value.
Food and Beverage
9.01
Nearby cafes and dining options rated positively.
Overall Experience
8.98
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Historic Building with Modern Comforts
TheJoy, located in Chania Town, offers air-conditioned rooms with free WiFi in a historic building. Enjoy the blend of history and modern amenities just 200 meters from The Old Port.

Comfortable and Stylish Rooms
Experience comfort in every detail with tastefully decorated rooms featuring flat-screen TVs and orthopedic mattresses. The private bathrooms with free toiletries and city views add a touch of luxury to your stay.

Convenient Location and Services
Benefit from free luggage storage, airport shuttle services, and a nearby bus station for easy exploration. Discover the city with attractions like the Historical Museum and Municipal Market just a short walk away.

Ready to experience the charm of Chania? Book your stay at TheJoy now!

Important information:

Kindly note that children cannot be accommodated at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 196 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
G
Gamze • extended_group • tr
7
2026-07-14 • via Nuitee
G
Guilherme Torres • couple • pt
9
Inesquecível e para repetir sem dúvida. Adoramos Chania.
Pros:

Localização ótima a 5 minutos a pé da Central Bus Station e do Old Harbour.
Quarto espaçoso e aconchegante, com tudo o que é preciso para uma estadia agradável.

2026-07-13 • via Nuitee
P
Peruga • solo_traveller • gb
10
2026-07-08 • via Nuitee
A
Andreas • solo_traveller • cy
9
2026-07-06 • via Nuitee
F
Fiona • solo_traveller • nl
9
Heerlijke plek voor citytrip naar Chania
Pros:

Deze accomodatie in het centrum van Chania voelt steeds fijn om terug te komen. Bed is goed, ruime badkamer met prettige douche, effectieve airco. Buiten inchecktijd kom je binnen met een code, 10 minuten later wandel je richting stadsboulevard in het oude centrum met taverna's en winkels of drink je koffie in een bar naast TheJoy. Een auto parkeer je in de omgeving op straat of op een parking. Je moet goed ter been zijn, de kamers zijn op de 1e verdieping of hoger te bereiken per trap.

2026-06-29 • via Nuitee
J
Jens • solo_traveller • de
8
2026-06-28 • via Nuitee
четвертый позвонок • solo_traveller • ua
6
Pros:

Расположение отеля,хорошая кровать.

Cons:

Не новый ремонт, Я ошиблась в датах заселения,думала пойдут навстречу,скинули ,только,10 евро.

2026-06-25 • via Nuitee
A
alberto • solo_traveller • it
8
2026-06-25 • via Nuitee
R
Ronan • couple • fr
7
2026-06-24 • via Nuitee
B
Baris • solo_traveller • tr
10
Pros:

Central location; a short walk from old harbour

2026-06-23 • via Nuitee
X
XIAOPEI • family_with_children • ca
9
Overall this hotel is excellent, and I will recommend it to whom is going to visit the city.
Pros:

The location is very convenient to the city center by walking distance. The rooms are clean, spacious and quite. The beds are comfortable. The check in process is easy.

Cons:

The property has no elevator, and the upstairs room can only be accessed by the stairs. If the travelers have big suitcase, it would be a challenge. But since we had our carry on luggage, there was no big deal for us.

2026-06-22 • via Nuitee
B
Bontemps • solo_traveller • fr
9
Pros:

Chambre très bien située

2026-06-17 • via Nuitee
F
Federico • couple • it
9
Energia e simpatia
Pros:

Host simpaticissima, stabile molto bello e silenzioso. A un passo dal centro, fuori dal chaos. Nelle vicinanze tutte le attività commerciali utili.

2026-06-16 • via Nuitee
K
KONSTANTINOS KESIDIS • couple • gr
10
Pros:

Everything was great. Great location

2026-06-13 • via Nuitee
Κούρτας • extended_group • gr
7
Cons:

Κρατηση για :Τύπος κρεβατιού 1 μεγάλο διπλό κρεβάτι
Ηταν 2 μονα,οχι τοσο βολικα

2026-06-08 • via Nuitee
P
Parent • couple • ca
10
Pros:

Rooms was beautiful. The location incredible, only seconds from downtown and the bus stop. The best part was the person working there, she was absolutely lovely, saying hello every morning and the most accommodating when we requested another night stay!! She even tried helping us when we wanted to stay again for another night!! Highly recommend and would go back in a heartbeat ! Thank you for everything

2026-06-05 • via Nuitee
K
Kristina • solo_traveller • pl
8
2026-06-01 • via Nuitee
A
Ana • solo_traveller • ro
10
Pros:

Welcoming place, comfortable bed and really beautiful colors and design!

2026-05-29 • via Nuitee
M
Matthias Mache • solo_traveller • de
8
Pros:

Sehr gute Lage, mit Pasta-Imbiss um die Ecke

Cons:

Keine Ablage am Bett, Matratze verrutscht

2026-05-21 • via Nuitee
V
van Gilst • couple • nl
8
Goed hotel, prima locatie, ruime kamers en uitstekende prijs-kwaliteitsverhouding.
Pros:

Ruime kamer en badkamer, zeer vriendelijk personeel.

Cons:

Er is helaas geen lift. Trappen zijn niet steil, goed begaanbaar.

2026-05-21 • via Nuitee