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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Central Location near Rembrandtplein:
City Hotel Amsterdam is perfectly situated near the vibrant Rembrandtplein, offering easy access to bars, restaurants, and cultural attractions like Dam Square and the Flower Market.
Variety of Accommodation Options:
From cozy single rooms to spacious 8-person rooms and apartments, City Hotel caters to all types of travelers. Whether you're on a solo adventure or a group trip, there's a suitable room for you with the option of shared facilities.
Scenic Views and Dining Options:
Enjoy stunning panoramic views of Rembrandtplein from the hotel and unwind in the lounge with a selection of cocktails and coffee. Start your day right with a delicious breakfast buffet served in the restaurant.
Experience the best of Amsterdam at City Hotel. Book your stay now for an unforgettable trip!
Different policies and additional supplements may apply for group bookings of 5 people or more.
Guests are required to show their VALID credit card that used to pay for their booking along with their valid ID upon check-in. In case the payer is not one of the guests the property should be informed at least 2 weeks before arrival as sufficient paperwork must be completed before check-in. In case the payer is not one of the guests the property should be informed at least 2 weeks before arrival as sufficient paperwork must be completed before check-in.
A refundable security deposit of €125.00 per guest, per stay is required at check-in. Security deposits can be authorized on one of the guests' credit/debit cards. Security deposits will be fully refunded within seven business days after check-out unless there are damages to the property or the guests violate any of the house rules. Please note, the property does not accept cash.
For safety and comfort, our Duplex Suites / Loft Rooms are not recommended for guests with limited mobility or for families with small children.
Breakfast is available at an off-site partner location (1-minute walk) for €25.00 per person per day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
location
Disappointing experience during such an important occasion
Unfortunately, our experience was very disappointing, especially considering how important this occasion was for our family.
When I made the reservation, the room advertised and shown during the booking process was significantly larger than the room we actually received. I genuinely felt misled, as what we were given did not match what I believed I had booked.
I had explained in advance how important this stay was, as we were preparing for my daughter's special celebration. I had arranged for a professional hairstylist to come and help her get ready, but upon arrival, I was informed that this was not allowed due to company policy.
As a result, I had to find an alternative location for her preparations, which caused unnecessary stress, inconvenience, and wasted valuable time on an already very busy and emotional day.
What disappointed me most was the lack of flexibility, understanding, and willingness to help from the staff. Only after repeatedly explaining, insisting, and practically pleading was some accommodation eventually made. Even then, everything felt unnecessarily complicated and exhausting.
Rather than feeling supported, I was left feeling as though my concerns were being dismissed and my understanding of what I had booked was being questioned. This was particularly frustrating because I had communicated the importance of the occasion beforehand and had done my best to ensure everything would run smoothly.
I understand that hotels have policies and procedures, and I respect that. However, I also believe that hospitality should involve empathy, clear communication, and a genuine willingness to find reasonable solutions.
Instead of enjoying the preparations for my daughter's special day, I spent valuable time and energy dealing with issues that could have been handled with much more understanding and professionalism.
Overall, we were disappointed on several levels.
Everything was perfect. The rooms are nice, water pressure is fine, the location is great. Staff are very accommodating
Very good location. Lovely furnishings
Nothing
Very clean and staff are pleasant and very helpful
It was a great hotel and staff couldn't do enough to help.
It has a really nice decoration
It was a bit noisy
Heel zacht bed, en propere kamer
We really enjoyed our stay . Everything was perfect
Ligging
Geluid
De kamers zijn zeer mooi, goede locatie en vriendelijk personeel
Om naar de kamer te gaan is er enkel een trap, geen lift
dobrá byla rozhodně poloha
Vybíral jsem hotel s parkováním, ale do hotelu se autem, nedá vůbec dostat. Parkování nám bylo nabídnuto asi 50 min. chůze daleko. A kauce na pokoj převyšující jeho cenu je také dost nečekané. Nikde jinde jsem se s tím nesetkal. A tak pro mě je celkově zkušenost s hotelem špatná.
Location is perfect
Dichtbij het centrum, vriendelijk personeel!
‘S nachts hoor je lawaai, maar dat is het nadeel als je in het centrum wilt verblijven.
The hotel has a cosy atmosphere. It is situated just around the corner of the Rembrandt Square. I expected a noisy night but the room was unexpectedly silent. The breakfast was not in the hotel itself, but in a hotel at the Rembrandt Square; very nice and good breakfast.
The room was just under the roof at the 5th floor. There was no elevator, which can be a problem for people having a physical issue and/or carrying heavy luggage.
Goede bedden en toplocatie
Service niveau is bagger. Voor de 2 nachten werd 1 nacht in koffie voorzien. En voor het gebruik van de kofferruimte moest een verplichte review achtergelaten worden of anders behoorlijk betaald worden. Heel jammer dit service level, absoluut niet gastvrij.
Lage
Sehr laut
The location was perfect!
To much steps for my arthritic wife.
The property was well located, decorated and clean!
It can be noisy at night - in a busy area. And no lift, hard if you have lots of luggage
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