Serenissima Boutique Hotel

Hotels
9.8 (229 reviews)
Skoufon 4 , Chania Town , gr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Beautiful hotel
Comfortable rooms
Cons:
Some rooms have hard or soft bedding

Categories

Cleanliness
9.78
The hotel is described as clean and well-maintained.
Service
10
Staff received high praise for their helpfulness and friendliness.
Location
10
Ideal location near old town and other attractions.
Room Quality
9.28
Rooms are comfortable and aesthetically pleasing, but there were mentions of pillows and mattresses being too soft.
Amenities
9.78
Impressive amenities including breakfast and Molton Brown products.
Value for Money
9.78
Great value for the location and quality of the hotel.
Food and Beverage
9.78
Exceptional breakfast and overall good dining experiences.
Overall Experience
10
Guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:53

Property Description

Historic Charm and Modern Luxury
Step into the 15th century Venetian house turned 5-star Serenissima Boutique Hotel in Chania. With arched ceilings, elegant suites, and a blend of traditional and modern decor, experience the perfect mix of historic charm and luxury.

Luxurious Amenities
Indulge in the comfort of spacious suites featuring a seating area, flat-screen TV, stylish bathroom with luxury toiletries, and a dining area. Choose from a pillow menu for a personalized touch. Enjoy breakfast served in your suite and unwind with drinks at the bar.

Prime Location
Located just 100 meters from the beach and close to cafes, shops, and major attractions like the Archaeological Museum of Chani and the Venetian Harbour, Serenissima Boutique Hotel offers convenience and luxury in the heart of Chania.

Ready to experience the perfect blend of history and luxury? Book your stay at Serenissima Boutique Hotel today!

Important information:

Please note that maid service is available twice a day.

Please note that in case of an extra bed for 2 to 12 year-old children, guests needs to contact the property and confirm availability in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Adults stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 229 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.28
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
B
Barbara • extended_group • us
10
2026-01-20 • via Nuitee
T
Tim • family_with_children • us
10
2026-01-19 • via Nuitee
I
Ioanis • couple • gr
8
2025-11-17 • via Nuitee
A
Anta • couple • gr
10
Χαλάρωση και πολυτέλεια!
Pros:

Ηταν όλα υπέροχα! Άνετο πεντακάθαρο και πολύ όμορφο δωμάτιο. Μας αναβάθμισαν σε junior suite. Μόλις 2 λεπτά απόσταση με τα πόδια από το ενετικό λιμάνι και την κεντρική αγορά.Θα ξανά μέναμε εδώ σίγουρα. Το συνιστούμε ανεπιφύλακτα.

Cons:

Ηταν όλα υπέροχα!

2025-11-16 • via Nuitee
D
David • couple • au
10
Perfect location, beautiful building and the service from all the staff was exceptional.
Pros:

Bed was very roomy.

Cons:

Mattress was a bit too soft for our liking but that is a very personal opinion.

2025-11-05 • via Nuitee
J
John • solo_traveller • nz
9
Comfortable and handy to all sites and restaurants
Pros:

Central and great facilities

Cons:

Nothing not to like

2025-10-30 • via Nuitee
V
Victoria • couple • us
9
Exceptional!
Pros:

Everything, exceptional breakfast, the staff was incredible. Location is above 10!

Cons:

Pillows were too big and hard, and mattress too soft.

2025-10-27 • via Nuitee
A
Albina • couple • de
9
2025-10-26 • via Nuitee
2
224hennai • Couples • fi
10
Excellent hotel
Pros:

Beautiful hotel with excellent location in the heart of old town. Clean and peaceful atmosphere. Nice and helpfull staff. Great breakfast.

2025-10-25 • via Tripadvisor
H
Henna • couple • fi
10
Erinomainen hotelli
Pros:

Ihana, rauhallinen hotelli erinomaisella sijainnilla vanhan kaupungin ytimessä. Erinomainen aamiainen. Huone ja yleiset tilat siistit ja puhtaat. Erinomainen palvelu ja miellyttävä henkilökunta.

Cons:

Huone oli melko pieni ja ainoa, kapea ikkuna oli sisäpihalle. Kannattaa valita suurempi huone, jos majoittuu pidempään.

2025-10-25 • via Nuitee
K
Karina • couple • gb
8
Great value for location
Pros:

Beautiful building with interior in keeping with the design and aesthetic. Staff are very helpful, there was always someone on reception. Breakfast was amazing. Room was well maintained with Molton Brown products available.

Cons:

We liked everything

2025-10-23 • via Nuitee
L
Linda • family_with_children • ca
10
J’y retournerais sans hésitation
Pros:

Très bel hôtel confortable. Emplacement idéal. Personnel courtois

Cons:

Rien

2025-10-17 • via Nuitee
C
Christoph • couple • at
9
2025-10-15 • via Nuitee
A
Anna Michael • solo_traveller • cy
9
2025-10-14 • via Nuitee
C
Colleen
10
Great Stay
Pros:

Center of all to see. By the port.

2025-10-10 • via Nuitee
A
April
10
Pros:

Great location in the heart of the old town, we were very happy with the large room with mezzanine bedroom and private terrace as well as a smart tv (not that we watched much) was great to connect to for music/news etc in the evenings.
Service at the breakfast was always very good as was the food.
For the money everything was spot on and would highly recommend this hotel!

2025-10-06 • via Nuitee
N
Nina • couple • us
10
Pros:

The location and the beautiful hotel.

2025-10-05 • via Nuitee
C
Caroline • couple • gb
10
Fantastic hotel and location. Staff were very friendly and helpful. Breakfast perfect
Pros:

Very traditional but modern. Very well decorated and furnished

Cons:

Nothing

2025-10-05 • via Nuitee
N
Nick • extended_group • au
6
It was just ok
Pros:

Breakfast. Location. Quiet Room. Balcony.

Cons:

Staff were polite but not overly helpful or friendly. Room was on two levels so constantly up and down. Bed uncomfortable. Not a 5 star hotel.

2025-09-19 • via Nuitee
C
Christopher • partner
10
Pros:

Absolutely lovely beautiful room reception area lovely open courtyard for breakfast very central but yet quiet

2025-09-15 • via Nuitee